Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Dated rooms
Disengaged staff
Limited parking

Categories

Cleanliness
8.01
Some reviews noted the need for room changes and dated looks, which suggests issues with cleanliness.
Service
8.98
Majority of reviews praised staff as friendly and helpful, barring a few mentions of disengagement.
Location
9.02
Consistently highlighted as a strong point across multiple reviews with great access to surrounding areas.
Room Quality
7.47
Some reports of dated rooms and issues with comfort, such as strobe lights.
Amenities
8
General positive feelings towards provided amenities, though limited dining options were mentioned.
Value for Money
7.96
Good pricing noted, yet some felt certain features didn’t match the price point.
Food and Beverage
8.51
Food quality received high praise with good breakfast choices mentioned.
Overall Experience
8.48
Many guests expressed satisfaction despite minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Riverfront Location and Award-Winning Dining
Centrally located on the banks of Waikato River, Novotel Tainui Hamilton offers an award-winning restaurant, Restaurant on Alma, serving a contemporary mix of Pacific Rim and European cuisine. The ideal spot for guests to indulge in exquisite dining while enjoying picturesque river views.

Convenient City Access and Relaxing Surroundings
Situated in the heart of Hamilton, guests at Novotel Tainui Hamilton have easy access to shopping, dining, and entertainment outlets. After a day of exploring the city, unwind with a leisurely stroll along the river or immerse yourself in the tranquility of the surrounding parks.

Modern Amenities and Comfortable Stay
Each accommodation at Novotel Tainui Hamilton features modern amenities including a flat-screen TV, iPod docking station, desk, wardrobe, ironing facilities, and tea/coffee making facilities. With a focus on guest comfort, the hotel ensures a relaxing stay for all visitors.

Book your stay at Novotel Tainui Hamilton for a perfect blend of luxury, convenience, and relaxation.

Important information:

Please note, there is a 2% credit card surcharge when using a credit card. Please note, there is a 2% credit card surcharge when using a credit or debit card. Please also note that Novotel Tainui Hamilton requires a credit card pre-authorization or cash bond equal to $100 for the first night and $50 each night afterwards. Any unused funds will be returned upon departure. Please note that if you deposit by card, there can be a seven (7) day return of funds depending on your bank.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLZ

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2604 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
H
Helen • solo_traveller • nz
10
2026-05-09 • via Nuitee
A
Arlene • couple • nz
7
Pros:

Location, cleanliness and staff efficiency.

Cons:

Bed was uncomfortable, the room was clinical.
The enlarged art work in the lobby seemed unsettling and unwelcoming.

2026-05-09 • via Nuitee
A
Adria • solo_traveller • nz
9
Pros:

Loved location, polite friendly staff
Clean rooms

Cons:

Did not have all snacks on late night snacks

2026-05-09 • via Nuitee
G
Georgia • couple • nz
7
2026-05-08 • via Nuitee
D
Dane • solo_traveller • nz
10
I'll be back
Pros:

I loved every single thing about this place. The valet parking was extremely simple to navigate as I came and left frequently. The beds are probably the most comfortable beds I've ever slept in. Rooms were incredibly clean and spacious. Restaurant is delicious. Most of all, the service and people are so lovely. I can not wait to go back.

Cons:

Not a single criticism

2026-05-07 • via Nuitee
L
Louise • extended_group • nz
10
Great location, friendly staff
Pros:

Room was clean and luxurious

Cons:

Nothing

2026-05-06 • via Nuitee
I
Isabelle • family_with_children • nz
3
2026-05-05 • via Nuitee
J
Julia • solo_traveller • nz
10
2026-05-03 • via Nuitee
V
Vinay • couple • gb
5
2026-05-03 • via Nuitee
R
Raylene • couple • nz
9
2026-05-02 • via Nuitee
A
Anna • couple • nz
9
Overall a very nice and comfortable stay, in a convenient, central location.
Pros:

Great central location, comfortable bed, well presented and clean.

Cons:

In the evening when we wanted to relax and watch a movie, we found we were unable to access any streaming services or cast to the TV. The TV only provided screen sharing as an option, which isn’t available for Apple/iPhone users. We were surprised by the lack of a suitable casting ability considering most people tend to have iPhones.
There was also no instruction book, etc, for accessing wifi, using the TV or other facilities.

2026-04-30 • via Nuitee
M
Merrin • family_with_children • nz
8
2026-04-28 • via Nuitee
T
Tim • couple • au
7
Satisfactory hotel good location, and quiet
Pros:

location

Cons:

room small but with good view over the river

2026-04-26 • via Nuitee
A
Anamaria • couple • cl
8
Pros:

La ubicación

Cons:

Podrían mejorar el desayuno y la limpieza de las habitaciones

2026-04-26 • via Nuitee
D
Donna • couple • nz
10
2026-04-25 • via Nuitee
F
Finau • solo_traveller • nz
10
Pros:

Awesome place to stay

2026-04-23 • via Nuitee
S
Sarah • solo_traveller • nz
8
2026-04-20 • via Nuitee
M
Michael • solo_traveller • nz
8
2026-04-19 • via Nuitee
S
Sharon • family_with_children • nz
6
2026-04-19 • via Nuitee
U
Unka • couple • nz
10
Perfect place to stay its our 3rd time just wonderful
Pros:

Everything in our stay & location easy to walk to venues.

Cons:

nothing it was perfect 3rd time now

2026-04-19 • via Nuitee