Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Dated rooms
Disengaged staff
Limited parking

Categories

Cleanliness
8.01
Some reviews noted the need for room changes and dated looks, which suggests issues with cleanliness.
Service
8.98
Majority of reviews praised staff as friendly and helpful, barring a few mentions of disengagement.
Location
9.02
Consistently highlighted as a strong point across multiple reviews with great access to surrounding areas.
Room Quality
7.47
Some reports of dated rooms and issues with comfort, such as strobe lights.
Amenities
8
General positive feelings towards provided amenities, though limited dining options were mentioned.
Value for Money
7.96
Good pricing noted, yet some felt certain features didn’t match the price point.
Food and Beverage
8.51
Food quality received high praise with good breakfast choices mentioned.
Overall Experience
8.48
Many guests expressed satisfaction despite minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Riverfront Location and Award-Winning Dining
Centrally located on the banks of Waikato River, Novotel Tainui Hamilton offers an award-winning restaurant, Restaurant on Alma, serving a contemporary mix of Pacific Rim and European cuisine. The ideal spot for guests to indulge in exquisite dining while enjoying picturesque river views.

Convenient City Access and Relaxing Surroundings
Situated in the heart of Hamilton, guests at Novotel Tainui Hamilton have easy access to shopping, dining, and entertainment outlets. After a day of exploring the city, unwind with a leisurely stroll along the river or immerse yourself in the tranquility of the surrounding parks.

Modern Amenities and Comfortable Stay
Each accommodation at Novotel Tainui Hamilton features modern amenities including a flat-screen TV, iPod docking station, desk, wardrobe, ironing facilities, and tea/coffee making facilities. With a focus on guest comfort, the hotel ensures a relaxing stay for all visitors.

Book your stay at Novotel Tainui Hamilton for a perfect blend of luxury, convenience, and relaxation.

Important information:

Please note, there is a 2% credit card surcharge when using a credit card. Please note, there is a 2% credit card surcharge when using a credit or debit card. Please also note that Novotel Tainui Hamilton requires a credit card pre-authorization or cash bond equal to $100 for the first night and $50 each night afterwards. Any unused funds will be returned upon departure. Please note that if you deposit by card, there can be a seven (7) day return of funds depending on your bank.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLZ

Location

Guest Reviews

8.3
Based on 2751 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
G
Graham • couple • nz
7
Pleasant
Pros:

Breakfast was great considering it was Father’s Day and restaurant was very full

2026-09-10 • via Nuitee
M
Matthew • solo_traveller • au
10
Wedding Night luxury
Pros:

We went for our wedding night and Bev had gone to a lot of trouble to make the room special. The hand written card was a particularly nice touch. The view was great. The food was delicious for breakfast. All the staff were very friendly and helpful.

Cons:

Not a thing. It was all excellent.

2026-09-09 • via Nuitee
B
Bernard • couple • nz
6
2026-09-09 • via Nuitee
B
Bec • couple • nz
8
Cons:

Pillows too puffy

2026-09-09 • via Nuitee
M
Mark • couple • nz
10
Great staff service, Fantastic kitchen,
Pros:

Kitchen was excellent, had Breakfast, Dinner & room service, everything was very very good

Cons:

Didn't have any complaints

2026-09-07 • via Nuitee
R
Rosemarie • solo_traveller • au
7
Pros:

Location was great apart from trying to find parking

Cons:

Basic room for the price i paid for 1 night

2026-09-07 • via Nuitee
A
Anne • solo_traveller • nz
9
2026-09-07 • via Nuitee
R
Reddy • extended_group • nz
8
Stayed overnight and it was very comfortable and satisfactory
2026-09-06 • via Nuitee
K
Kathy • family_with_children • th
8
Great to where we had to go
Pros:

The staff were very helpful and friendly and answered all my questions

2026-09-05 • via Nuitee
S
Stephen • extended_group • nz
8
Cons:

Paying for car parking

2026-09-05 • via Nuitee
N
Nelson • solo_traveller • nz
9
2026-09-04 • via Nuitee
A
Amina • couple • au
1
Worst hotel I stayed I have video that bugs eat me and am gone post it social media
Pros:

The location

Cons:

It was dirty n worst stuff specially one girl

2026-09-04 • via Nuitee
B
Brent • couple • nz
8
2026-09-03 • via Nuitee
포 • solo_traveller • kr
8
2026-09-03 • via Nuitee
C
Cheng • solo_traveller • nz
7
Pros:

Good location. Staff were very friendly.

Cons:

The breakfast is very average. No option to charge EV.

2026-09-01 • via Nuitee
J
Joy • solo_traveller • nz
9
2026-09-01 • via Nuitee
A
Amina • couple • au
2
Will I will after the rest my family check out
Pros:

The location

Cons:

Rude stuff and dirty rooms

2026-08-31 • via Nuitee
D
Dusty • family_with_children • nz
6
2026-08-31 • via Nuitee
R
Robert • couple • nz
9
Overall, a lovely stay with great staff, facilities and well positioned to view Hamilton city sites.
Pros:

Breakfast was great and well worth including in the stay. Staff were very helpful throughout or stay.

Cons:

Bed was a bit soft, which wasn't good for my wifes back. Maybe some firmer mattresses would be an option is a couple of rooms.

2026-08-31 • via Nuitee
A
Alex • family_with_children • nz
10
2026-08-30 • via Nuitee