Anwar Al Madinah Mövenpick Hotel

Hotels
•
Accor
7.1 (146 reviews)
Central Zone, P.O. Box 41340, Madinah, 41340 , Madinah , SA
+966 9200 00381

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Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Shopping on site
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Excellent location next to Masjid Al Nabawi / easy mosque access
Helpful and professional staff (multiple positive mentions)
Good breakfast buffet reported by several guests
On‑site masjid and mall access; convenient for pilgrims
Cons:
Poor cleanliness: sewer smells, moldy tiles, no cleaning for some stays
Outdated rooms and bathrooms; small bathrooms and fixture issues
Value concerns: perceived as overpriced for condition
Occasional operational issues: long check‑in, AC/electricity problems, blocked sinks

Categories

Cleanliness
4.5
Multiple reviews report foul sewer smells, moldy tiles, lack of room cleaning for nights, and generally old/dirty bathrooms—cleanliness is notably poor.
Service
9
Several guests praise helpful and professional staff (e.g., Mr. Salama, Jawhara) and complimentary upgrades, though isolated reports note unhelpful reception or slow check-in.
Location
9.4
Repeatedly described as extremely close to Masjid Al Nabawi, with direct hotel/mall access to the mosque and excellent walkable location.
Room Quality
5.2
Rooms and bathrooms are frequently described as old, small or poorly maintained (small bathrooms, outdated toilets, AC/electricity issues), with mixed cleanliness observations.
Amenities
7.2
Amenities such as on‑site access to the masjid and mall are positives; some construction nearby and variability between towers noted, so amenities are generally good but not outstanding.
Value for Money
5.6
Several guests feel the hotel is overpriced for its condition (comments about paying high rates and feeling more like a 3‑star), so value is below average.
Food and Beverage
8.2
Breakfast/buffet is described as excellent by multiple guests, though there are isolated complaints about advertised free breakfast not being honored.
Overall Experience
7.7
Mixed overall: many guests had pleasant stays praising location and staff, while others report disappointing cleanliness and room conditions—resulting in an overall slightly above‑average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Recreational Amenities
Unwind at the steam room and stay active in the fitness center for a rejuvenating experience.

Delectable Dining Options
Savor flavorful meals at Al Salam among the 4 restaurants or order 24-hour room service for a cozy night in.

Convenient Facilities
Benefit from complimentary Wi-Fi, concierge assistance, and a business center - ensuring a seamless stay.

Book a stay at the Anwar Al Madinah Mövenpick Hotel in the heart of Madinah for a luxurious experience near key attractions.

Important information:

  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MED

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Globe

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.1
Based on 146 reviews
Cleanliness: 4.5
Service: 9
Location: 9.4
Room Quality: 5.2
Amenities: 7.2
Value for Money: 5.6
Food and Beverage: 8.2
Overall Experience: 7.7
A
Ahmed
8
Pros:

Breakfast just ok lift need updating Hardly you can see the floors No very poor, Bathroom 🚽 need updating very old specially tolit pan very old

2025-10-12 • via Nuitee
A
Adama Nenefoutah
8
Pros:

Near the mosquée

2025-10-11 • via Nuitee
R
Ramsha • family_with_children
2
Pros:

Expedia had posted free breakfast. Turns out the hotel said this isnt true. Hotel is old, dirty, run down. Not worth the money at all. We stayed at movenpick in makkah clock tower which is a 10/10.

2025-10-10 • via Nuitee
S
Sami
6
Pros:

Old Building

2025-10-06 • via Nuitee
M
Mylen
10
Pros:

Excellent hotel right beside the mosque

2025-10-05 • via Nuitee
H
Hatem • friends
10
Pros:

It is a nice hotel. The staff were wonderful especially Mr. Salama at the front desk.

2025-10-04 • via Nuitee
A
Ahmed A
10
Pros:

It was a very pleasant stay, everything was great.

2025-10-02 • via Nuitee
C
Catherine • partner
10
Pros:

Stayed 2 days, beautiful clean hotel, excellent breakfast, slightly far from Masjid, lots of construction around, but that is Mecca. Easy, pleasant staff, check in/out. Masjid on premises, with Imam was priceless, especially for those people with disabilities, small children. Enjoyed my stay.

2025-09-26 • via Nuitee
S
Sumaira
2
Smelly rooms
Pros:

The room we were in smelled of sewer. It got worse over the next couple of days. The maintenance came to fix it but no improvement. The next room we got shifted to had blocked sink.
The reception, duty manager Karim, was very unhelpful.
We asked for early checkout. The reservation said we could check out early but when we went to check out, they said they won’t refund.
Overall disappointing stay. Would not recommend

2025-09-17 • via Nuitee
F
Farhad Mohammad
10
Pros:

Super close to Masjid Al Nawabi

2025-09-07 • via Nuitee
S
Shoaib • family
8
Pros:

Stayed in this hotel about 13 years ago and loved everything about the hotel: Closeness to Masjid Nabwi (literally at the door step), modern room suite, clean and friendly staff. When I visited this time, I decided to book same hotel and brought family along. Everything went smooth but felt, the room was not updated with time. Though clean and housed us four, but I was hoping hotel would be updated with time. May be tower B is lower quality than Towe A. Maybe?

2025-09-03 • via Nuitee
M
Mustafe Ismail
10
Pros:


The staf was very helpful and professional. The breakfast buffet was amazing and my children enjoyed it.

2025-09-02 • via Nuitee
M
Maleeha
8
Pros:

Very close to Masjid-ul-Nabi. Hotel entrance and mall entrance gate opens to Masjid gate. Very walkable and great as it opens into ladies prayer area of masjid. All the good restaurants and shopping is located on this side of Madinah so Movinpick is an good location wise.

2025-08-25 • via Nuitee
M
Mactar
6
Pros:

No cleaning services for the 3 nights of stay

2025-08-19 • via Nuitee
I
Imran • family_with_children
4
Pros:

Reception was great, especially Jawhara who provided a complimentary upgrade with smmoth efficient service. The room toilet was very póorly kept with a permanent foul stench and moldy tiles.

2025-08-18 • via Nuitee
M
Mohammad
4
Won’t recommend!
Pros:

Rooms are too small for this money. Took more than an hour to check me in. First room they gave me didn’t have electricity, second room had AC problems. Cleaning staff were awesome. Very close to the mosque though. You can get newer hotels with the less money.

2025-08-17 • via Nuitee
A
Ahmed • family_with_children
10
Pros:

Very good

2025-08-17 • via Nuitee
M
Maali • family_with_children
6
Pros:

Good but interior needs to be updated

2025-08-16 • via Nuitee
N
Noreen
6
3 stars
Pros:

We booked this hotel for our umrah trip with family. I booked haram view and when we got there, they told us it wasnt booked as haram view however were able to upgrade us. The bathroom was so small and was not in the best shape. Wouldnt stay here again. Hilton and Marriott are across the street. Felt like a 3 star hotel instead of 5 stars. Paid almost $600 for a 2 night stay.

2025-08-15 • via Nuitee
A
abdul • partner
10
Pros:

Excellent service

2025-08-14 • via Nuitee