Hotel Royal William, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.5 (632 reviews)
360 boulevard Charest Est , Quebec City , ca

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable bed
Good location
Cons:
Cleanliness issues
Overpriced

Categories

Cleanliness
7.46
Issues with cleanliness noted, such as dirty glasses and moldy shower.
Service
8.43
Service was reported as mediocre with some delays.
Location
9.97
Good location, conveniently situated.
Room Quality
7.92
Room was small with noise issues.
Amenities
9.45
Comfortable bed and Nespresso coffee in the room.
Value for Money
7.41
Considered overpriced for the experience received.
Food and Beverage
7.96
Mixed experiences with restaurant service.
Overall Experience
9.43
Despite issues, some positive aspects that could improve overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:21

Property Description

Chic Hotel in the Heart of Québec City

Luxurious Rooms and Amenities
Indulge in comfort with a flat-screen TV, coffee maker, and air conditioning in each room. Whether you're here for business or leisure, our rooms are designed to cater to your every need.

Convenient Facilities for Your Stay
Stay active at our fitness center or catch up on work at the business center. With on-site parking available, your stay with us will be stress-free and convenient.

Explore the Vibrant Neighborhood
Immerse yourself in the trendy Nouveau St-Roch neighborhood with art galleries, restaurants, and shops just a short walk away. Don't miss out on nearby attractions like the Parliament Building and Old Port of Québec.

Book your stay at Hotel Royal William, Ascend Hotel Collection now for an unforgettable experience in Québec City.

Important information:

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that all special requests are subject to availability, and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 22 per day.

Location

Guest Reviews

8.5
Based on 632 reviews
Cleanliness: 7.46
Service: 8.43
Location: 9.97
Room Quality: 7.92
Amenities: 9.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 9.43
F
Franck • couple • ca
9
2026-02-11 • via Nuitee
Y
Yuan • couple • ca
10
Best shower and sleep in a new gorgeous hotel!
Pros:

Big room with high ceiling, super clean, smells refreshing, super comfortable mattress. Great coffee selection. Bathroom is fantastic with everything you need. Soft tissue and toilet paper. Lightning is cozy. Parking lot is close by and convenient. Surrounded by tons of restaurants and cafes. Staff are kind and helpful. Thanks for the welcoming drinks.

Cons:

Nothing

2026-02-09 • via Nuitee
A
Andrés • solo_traveller • us
10
2026-01-30 • via Nuitee
V
Vishal • family_with_children • ca
9
Cons:

Breakfast didn’t have much choice , cold and was not upto expectations.

2026-01-30 • via Nuitee
Романів • family_with_children • ua
10
2026-01-27 • via Nuitee
I
Isabelle • family_with_children • ca
8
2026-01-24 • via Nuitee
M
Marie-Claude • couple • ca
9
2026-01-21 • via Nuitee
M
MaryAnn • family_with_children • ca
10
2026-01-21 • via Nuitee
T
Trudy • extended_group • us
8
2026-01-19 • via Nuitee
S
Susana • couple • ca
8
2026-01-19 • via Nuitee
M
Melyssa • family_with_children • ca
7
Super beau sejour
Pros:

Super propre
Super grand
Vraiment bien

Cons:

Le bain-douche! Une douche sans contact serait beaucoup mieux et plus sécuritaire

2026-01-19 • via Nuitee
A
Annie • couple • ca
7
Pros:

L’emplacement qui n’est pas trop loin à pied du Vieux Québec.
La propreté de la chambre et de la salle de bain

Cons:

L’emplacement du stationnement, les drogué dans l’entrée du stationnement.

2026-01-19 • via Nuitee
A
Abtin • family_with_children • ca
10
2026-01-19 • via Nuitee
M
Muriel • family_with_children • ca
8
2026-01-19 • via Nuitee
A
Adam • extended_group • ca
9
2026-01-19 • via Nuitee
M
Maria Fernanda • family_with_children • ca
10
Me gustó mucho
Pros:

Súper limpio y cómodo

2026-01-18 • via Nuitee
I
Iuliana • family_with_children • ca
10
2026-01-12 • via Nuitee
A
Alain • couple • ca
8
2026-01-12 • via Nuitee
• couple • ca
7
2026-01-04 • via Nuitee
Z
Zimei • couple • cn
8
2025-12-31 • via Nuitee