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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Horse riding
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Golf course
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Canoeing
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Windsurfing
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Special diet menus - on request
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Allergy-free room
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Vending machine - drinks
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Vending machine - snacks
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Happy hour
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Cooking class
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Aerobics
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Archery
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Bingo
Review Highlights
Categories
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Property Description
Chic Hotel in the Heart of Québec City
Luxurious Rooms and Amenities
Indulge in comfort with a flat-screen TV, coffee maker, and air conditioning in each room. Whether you're here for business or leisure, our rooms are designed to cater to your every need.
Convenient Facilities for Your Stay
Stay active at our fitness center or catch up on work at the business center. With on-site parking available, your stay with us will be stress-free and convenient.
Explore the Vibrant Neighborhood
Immerse yourself in the trendy Nouveau St-Roch neighborhood with art galleries, restaurants, and shops just a short walk away. Don't miss out on nearby attractions like the Parliament Building and Old Port of Québec.
Book your stay at Hotel Royal William, Ascend Hotel Collection now for an unforgettable experience in Québec City.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.
Please note that all special requests are subject to availability, and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Tout était parfait
Il y a eu une incompréhension sur le ticket du pk que nous avons failli payer deux fois , après explications et négociation .
La grandeur des chambres
La salle de bain
Les commodités micro-ondes etc…
Propreté perfectible
Attente pour avoir ma chambre
Bruits entendus en provenance du trafic extérieur
Nuestra experiencia ha estado claramente por debajo de lo esperado. Uno de los aspectos que más nos ha molestado ha sido el servicio de housekeeping. El hotel funciona con limpieza bajo petición, algo que ya de por sí nos parece poco adecuado para un establecimiento de esta categoría. Aun así, solicitamos expresamente que atendieran la habitación y, al regresar, comprobamos que únicamente habían cambiado las toallas: no hicieron la cama ni realizaron una limpieza básica.
La ubicación tampoco nos ha parecido tan conveniente como esperábamos: desde el hotel hasta el centro histórico hay unos 29 minutos caminando, por lo que no lo consideramos realmente céntrico para visitar Quebec a pie.
Además, parte del personal con el que tratamos no nos resultó especialmente amable ni acogedor, algo que termina afectando bastante a la percepción global de la estancia.
.
En conjunto, la experiencia ha sido decepcionante y no creemos que el servicio recibido esté a la altura de lo que esperábamos del hotel.
Chambre grande et spacieuse. Propreté remarquable. Lit très confortable.
La situation géographique. L’hôtel est située dans un quartier défavorisé et enclin à la violence.
Qualité prix exceptionnel
Stationnement
In the center of St-Roch, with access to public busses and paid parking garage, a restaurant of the lobby, and a block away from Rue St-Joseph which is lined with cafes, restaurants, take out, and shops including pharmacies and a supermarket, the hotel was exactly what we wanted. Our room was huge and included a kitchenette with refrigerator, 2-burner stove, microwave and dishwasher (not all rooms have it). The front desk staff were fluent in English and were able to answer all of our questions.
Die Lange ist nicht ganz im Zentrum, dafür hat uns das Hotel kostenlose Bus-Tickets für drei Tage zur Verfügung gestellt mit denen wir direkt vom Hotel weg alle Sehenswürdigkeiten gut erreichen konnten.
Centrico, habitaciones amplias y modernas, personal
De recepción muy amable.
Por decir algo el desayuno tardó un poco.
Room was nice, bathroom was spacious.
Lighting was dim, need more hooks in the bathroom
Der Weg zum Hotel war eine einzige Stolperfalle, nichts für ältere Personen. Der angekündigte Valet-Parken-Service war eingestellt und der Portier hat einen unangemessenen Aufstand gemacht, als ich mit einer anderen Kreditkarte als bei der Buchung zahlen wollte. Insgesamt nicht empfehlenswert.
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