Country Inn & Suites by Radisson, Gurnee, IL

Hotels
Country Inn & Suites by Radisson Americas
7.8 (1088 reviews)
5420 Grand Avenue , Gurnee , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast options
In need of updates

Categories

Cleanliness
7.19
Several reviews mention issues with cleanliness, such as dirtiness and spills in the room.
Service
8.66
Overall sentiment is positive towards the staff, though there were noted instances of rudeness.
Location
9.7
Multiple reviews highlight the perfect location for restaurants and shopping.
Room Quality
8.15
Mixed sentiments with appreciation for comfort but concerns about aging fixtures.
Amenities
6.68
Reviews indicate a need for improvement in breakfast options and maintenance of facilities like the pool.
Value for Money
7.64
General sentiment suggests it's a decent value, but several areas needed improvement.
Food and Beverage
6.19
Numerous complaints about limited and poor breakfast options.
Overall Experience
8.16
An average stay with mixed reviews on various aspects, including location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:48

Property Description

Convenient Location near Six Flags Great America
Situated near Interstate-94, our Gurnee hotel is the perfect choice for visitors to Six Flags Great America Amusement Park. Enjoy a comfortable stay just minutes away from all the action.

Relaxing Amenities for a Pleasant Stay
Unwind in our indoor pool or connect with loved ones using our free Wi-Fi. Each room is equipped with a microwave, refrigerator, and coffee maker for your convenience. Start your day right with our complimentary breakfast before exploring the nearby attractions.

Complimentary Services and Nearby Attractions
Indulge in complimentary coffee, cookies, and candy available 24/7 in our lobby. Take advantage of our lending library and explore Gurnee Mills Mall just a short drive away. With free parking and golf courses nearby, your stay with us is bound to be memorable.

Book your stay at Country Inn and Suites Gurnee for a delightful experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the indoor pool is currently closed until 25 August 2015.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

7.8
Based on 1088 reviews
Cleanliness: 7.19
Service: 8.66
Location: 9.7
Room Quality: 8.15
Amenities: 6.68
Value for Money: 7.64
Food and Beverage: 6.19
Overall Experience: 8.16
P
Paxson family_with_children us
10
2026-08-22 via Nuitee
V
Veronica couple us
8
It was a good clean and spacious room. Had a good time.
Pros:

Good lighting around the building, when we went it was raining but they had a bridge by the door that kept us dry.

Cons:

A lot of cracks on the pavement. Some of the staff ( Room service) wanted to kick us out before the check out time and got mad when we opposed. Elevators were a bit sketchy but okay.

2026-08-17 via Nuitee
D
Dlouhy solo_traveller us
7
Pros:

The indoor pool

Cons:

Our room smell like a dirty mop there is no coffee in the sitting area only one face towel in our room for a studio king size studio for the hotel that we stayed at

2026-08-16 via Nuitee
G
George family_with_children us
6
2026-08-14 via Nuitee
I
Irvin solo_traveller us
4
Bad mattress.
Pros:

Closeness to my son.

Cons:

The bed was like trying to sleep on a sack of rocks that roll around. No bacon at breakfast.

2026-08-13 via Nuitee
J
Jessica family_with_children us
7
Convenient; get what you pay for
Pros:

I liked that the property was close to the six flags. It was very convenient. The price was good as well. For the most part the hotel staff was friendly.

Cons:

There were very noticeable stains in the carpet in the hallways. The ceiling on our room also had stains. One of the pillows we had in our room was clearly more dingy looking compared to the other pillows in our room. The beds were not comfy, we could feel the springs while we slept. The room as a whole seemed okay. My biggest annoyance was we booked a room for four people for two days. However our room only had three towels. I went down to the desk to ask for more. The gentleman behind the desk was on the computer and eating, fine no big deal. I asked for more towels, he gets up to go to the back room, I could see just a pile of towel (looked dirty to me) and he looks around for a bit while also glancing at me to see if I’m watching, then says we have none clean they are in the dryer you’ll have to come back in a hour. Okay fine. We went back down multiple times after than even into the morning and no one was at the desk to assist. It was about 8:30-9 the next morning when we were finally able to get more towels.

2026-08-11 via Nuitee
M
McCoy solo_traveller us
1
Pros:

It was next to six flags

Cons:

The room smelled like piss really bad

2026-08-10 via Nuitee
N
Nicole family_with_children us
7
Was not bad.
Pros:

Easy to check in and lots of breakfast choices.

Cons:

Last minute room changes due to facility issues with the room . My children disliked having one bed and sleeper sofa rather than two queen beds.

2026-08-09 via Nuitee
G
Gabriel family_with_children us
7
2026-08-05 via Nuitee
F
Fiona solo_traveller us
9
Have stayed there several times before... always comfortable.
Pros:

Room was very clean...

Cons:

There were no towels in the bathroom...I didn't notice until I went to take a shower shortly before I left. I had arrived very late the night before and had just gone straight to bed.

2026-08-02 via Nuitee
D
Dlouhy solo_traveller us
10
J.D & Dre
Pros:

As soon as you walk in the entrance was very comfy the swimming pool the bed were comfortable breakfast was decent
And late check out

Cons:

My husband didn't like the sausage and the designated smoking area did not have anywhere to sit

2026-07-24 via Nuitee
J
Johnson family_with_children us
6
2026-07-24 via Nuitee
L
Lynette family_with_children us
4
Not a good stay. It was extremely uncomfortable.
Pros:

Breakfast was okay.

Cons:

The room was humid. The bathroom sink was busted and there was hair stuck to the shower curtain, shower head, and coming out of the drain while shower was running. This caused the drain to not work properly.

2026-07-20 via Nuitee
R
Ruvelson solo_traveller us
2
Pros:

Location

Cons:

Beds room dirty

.
Night person did not care 0 of 10

2026-07-16 via Nuitee
B
Blake solo_traveller us
10
2026-07-14 via Nuitee
R
Rebecca family_with_children us
6
We spent one night and it was good for that. There was a lot of late night activity, so it was a little loud
Pros:

It was located close to great America and it was easy to access from the road

Cons:

My expectations of country inn and suites are a little higher than this one. This hotel needed to updates and repairs. The bathrooms in particularly.

2026-07-13 via Nuitee
M
Melissa Morgan couple us
9
2026-07-10 via Nuitee
B
Bobbi family_with_children us
6
Comfortable
Pros:

Clean, quiet, convenient location.

Cons:

Pool was a bit cold, but still tolerable.

2026-07-09 via Nuitee
D
Dag Ketil couple no
2
2026-07-08 via Nuitee
A
Andrew solo_traveller us
5
2026-07-02 via Nuitee