DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Hotels
•
Doubletree by Hilton
7.9 (5731 reviews)
Ripon Road , Harrogate , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Poor cleanliness
Charged for parking and WiFi
Room quality issues

Categories

Cleanliness
6.36
The cleanliness of the changing rooms and poolside were poor, hair on the floors, and dirty ladies' changing rooms were noted.
Service
8.33
Staff were described as very friendly and helpful overall, with a standard quality.
Location
9.37
The location was praised for being great and central to the town.
Room Quality
7.32
Rooms were comfortable, but there were issues with the first room provided and mismatched furniture.
Amenities
7.85
General facilities and breakfast were highlighted positively, but WiFi was a downside.
Value for Money
7.81
Some concerns about charges for parking and amenities like WiFi being not included.
Food and Beverage
8.36
Food was mentioned positively, specifically breakfast and Sunday lunch.
Overall Experience
7.83
A mix of pleasant stay with some noted issues, giving a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:07

Property Description

Luxurious Accommodation with Scenic Views

Nestled in picturesque gardens with town views, DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers a luxurious stay in Harrogate. Each room features modern amenities like a flat-screen TV and WiFi, with some rooms boasting charming garden views.

Culinary Delights and Convenient Location

Indulge in delicious meals at the on-site restaurant and start your day with a satisfying breakfast. Situated next to the Harrogate Convention Centre and a short stroll from Betty’s Tea Rooms, the hotel's location is ideal for exploring the town center and its attractions.

Easy Access to Key Destinations

With the town center just a 2-minute walk away and Harrogate Rail Station within a 10-minute walk, DoubleTree by Hilton Harrogate Majestic Hotel & Spa provides convenient access to major landmarks like the Yorkshire Event Centre and Yorkshire Showground, located just 3 miles away.

Book now for a memorable stay at DoubleTree by Hilton Harrogate Majestic Hotel & Spa!

Important information:

If you have any special requests or are mobility impaired, please contact the hotel directly to discuss your requirements prior to making your booking.

Guests are advised that the same card used to make the booking will be required to make the payment. We will take a holding amount of £50 per room per night, which will enable express check out on your day of departure.

Children aged 0–18 years can stay free of charge when using existing bedding.

Breakfast is free of charge for children aged 0–5 years.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

The Harrogate Spa is open daily from 07:00 to 21:00. Hotel residents have one-hour access to the pool and poolside spa facilities, subject to availability. No booking is required—it is on a first-come, first-served basis. Treatments and Day Packages are available to book from 10:00 to 18:00, subject to availability. Please speak to the Harrogate Spa reception to make a reservation.

From September 1st, 2025, children’s swim times are from 19:00 to 21:00 and 16:00 to 18:00 daily, subject to availability. Booking is essential, and charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-04-26 until 2026-04-26

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 5731 reviews
Cleanliness: 6.36
Service: 8.33
Location: 9.37
Room Quality: 7.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 7.83
B
Bryn • couple • gb
8
2026-03-14 • via Nuitee
M
Michelle • couple • gb
9
Loved it we will be back
Pros:

Breakfast want worth it for me I had 2 pieces of bacon and few beans I’m so fussy

Cons:

The fact that they took £18 for overnight parking when we were staying at the hotel it didn’t say that online

2026-03-13 • via Nuitee
H
Hardev • couple • gb
8
2026-03-13 • via Nuitee
M
Mark • couple • gb
10
2026-03-13 • via Nuitee
D
David • family_with_children • gb
9
2026-03-12 • via Nuitee
R
Robert • couple • gb
8
2026-03-12 • via Nuitee
G
Gillian • couple • gb
10
2026-03-12 • via Nuitee
C
Chris • couple • gb
8
Great staff and clean beautiful hotel that shows real English class and elegance. Very smartly run.
Pros:

Staff fantastic and well trained. Food good. A good traditional happy feel british hotel that shows real English eticate. Very good.

Cons:

Only negative is £18 pounds parking for 1 night. We had book a full package b and b ,evening meal and spa ... Parking should have really been free for guests. It should have at least been only £5 pounds at most for guests having food and bed and breakfast.

2026-03-12 • via Nuitee
D
Dimabo • couple • gb
10
Excellent customer services.
Pros:

Spacious and clean. Close proximity to my conference.

Cons:

Nothing

2026-03-12 • via Nuitee
R
robert • extended_group • gb
6
Pros:

Location good . Gym and facility s. Good ...

Cons:

Doubles charged me . Paid more than anyone there for the room and still charged me 18 pound to park in a hotel I paid £232 to stay for one night ..I thought that was bit much . Other guest who stayed there to go to an army passing out parade
Were late coming back and was charged double parking for an extra hour
Poor showing I thought

2026-03-11 • via Nuitee
L
Lyndsey • extended_group • gb
7
2026-03-11 • via Nuitee
B
Ben • solo_traveller • gb
9
2026-03-11 • via Nuitee
K
Kate • couple • gb
9
2026-03-10 • via Nuitee
E
Eastwood • solo_traveller • gb
1
Will never use this chain again
Pros:

Nice old building

Cons:

The staff were shockingly rude, upon checking out they loaded me with a £18 parking charge for 12 hrs. When i contested this with the supervisor she smugly told me that if i didn’t pay it i would get a £100 fine and smiled. Even when i mentioned i had a disabled badge and needed to park at the hotel she said, “it makes no difference” utterly outraged!!

2026-03-10 • via Nuitee
S
Sandra • solo_traveller • gb
8
2026-03-10 • via Nuitee
N
norah • couple • gb
8
Relaxing break for two .. nice food and comfortable
Pros:

Food was really nice , spa was good

Cons:

One reception staff off hand and unhelpful.. her colleague took over and was lovely very helpful and said our room was ready early and we could book in if we wanted to.

2026-03-10 • via Nuitee
A
Adam • couple • gb
10
2026-03-09 • via Nuitee
J
Jeffrey • couple • gb
9
2026-03-09 • via Nuitee
M
Megan • couple • gb
5
Disappointed
Pros:

Location

Cons:

Room service

2026-03-08 • via Nuitee
A
Anthony • solo_traveller • gb
10
Excellent weekend and enjoyed the stay with true style
Pros:

The hotel
Staff
Facilities and everything

Cons:

The lift was slow and one lift was out of service

2026-03-08 • via Nuitee