DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Hotels
•
Doubletree by Hilton
7.9 (6018 reviews)
Ripon Road , Harrogate , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Poor cleanliness
Charged for parking and WiFi
Room quality issues

Categories

Cleanliness
6.36
The cleanliness of the changing rooms and poolside were poor, hair on the floors, and dirty ladies' changing rooms were noted.
Service
8.33
Staff were described as very friendly and helpful overall, with a standard quality.
Location
9.37
The location was praised for being great and central to the town.
Room Quality
7.32
Rooms were comfortable, but there were issues with the first room provided and mismatched furniture.
Amenities
7.85
General facilities and breakfast were highlighted positively, but WiFi was a downside.
Value for Money
7.81
Some concerns about charges for parking and amenities like WiFi being not included.
Food and Beverage
8.36
Food was mentioned positively, specifically breakfast and Sunday lunch.
Overall Experience
7.83
A mix of pleasant stay with some noted issues, giving a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:07

Property Description

Luxurious Accommodation with Scenic Views

Nestled in picturesque gardens with town views, DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers a luxurious stay in Harrogate. Each room features modern amenities like a flat-screen TV and WiFi, with some rooms boasting charming garden views.

Culinary Delights and Convenient Location

Indulge in delicious meals at the on-site restaurant and start your day with a satisfying breakfast. Situated next to the Harrogate Convention Centre and a short stroll from Betty’s Tea Rooms, the hotel's location is ideal for exploring the town center and its attractions.

Easy Access to Key Destinations

With the town center just a 2-minute walk away and Harrogate Rail Station within a 10-minute walk, DoubleTree by Hilton Harrogate Majestic Hotel & Spa provides convenient access to major landmarks like the Yorkshire Event Centre and Yorkshire Showground, located just 3 miles away.

Book now for a memorable stay at DoubleTree by Hilton Harrogate Majestic Hotel & Spa!

Important information:

If you have any special requests or are mobility impaired, please contact the hotel directly to discuss your requirements prior to making your booking.

Guests are advised that the same card used to make the booking will be required to make the payment. We will take a holding amount of £50 per room per night, which will enable express check out on your day of departure.

Children aged 0–18 years can stay free of charge when using existing bedding.

Breakfast is free of charge for children aged 0–5 years.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

The Harrogate Spa is open daily from 07:00 to 21:00. Hotel residents have one-hour access to the pool and poolside spa facilities, subject to availability. No booking is required—it is on a first-come, first-served basis. Treatments and Day Packages are available to book from 10:00 to 18:00, subject to availability. Please speak to the Harrogate Spa reception to make a reservation.

From September 1st, 2025, children’s swim times are from 19:00 to 21:00 and 16:00 to 18:00 daily, subject to availability. Booking is essential, and charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-04-26 until 2026-04-26

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 6018 reviews
Cleanliness: 6.36
Service: 8.33
Location: 9.37
Room Quality: 7.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 7.83
S
Sharon • extended_group • gb
10
2026-05-02 • via Nuitee
L
lawrence • couple • gb
8
2026-05-02 • via Nuitee
R
Robinson • solo_traveller • gb
9
2026-05-02 • via Nuitee
J
Janette • extended_group • gb
8
2026-05-01 • via Nuitee
L
Lisa • couple • gb
9
Beautiful old building in superb location perfect
Pros:

Beautiful old building stunningly large and majestic
Staff very friendly & helpful
Rooms clean & large
Great location for Harrogate & surrounding & train station
Large open beautiful areas
Food & drinks excellent
Big outside area with seating for sunny days
Great spa

Cons:

Nothing specific

2026-04-30 • via Nuitee
L
Lynn • solo_traveller • gb
8
Pros:

Great location, looks great as you approach, staff lovely, spa and nice addition to our stay

Cons:

Room was too hot, no air con, in summer it must be very uncomfortable, cleaners ideally need to draw the curtains to keep out the sun

2026-04-30 • via Nuitee
J
Jennifer • couple • gb
8
Lovely building and gardens. Great breakfast and great location. Issue with TVs needs to be addressed or guests should b
Pros:

Location, gardens and food.

Cons:

Very poor tv signal and it’s apparent this is an issue across the hotel that the hotel are well aware of as we heard others complaining. This needs to be addressed. Shower was not very good.

2026-04-30 • via Nuitee
J
Jason • couple • gb
2
The staff was very good but comfort of bed and the overall room wasn’t what I expected
Pros:

Close to town

Cons:

The carpets was peeling up on the steps to shower room walls was mucky bed was far too uncomfy

2026-04-30 • via Nuitee
M
Mitko • family_with_children • gb
10
2026-04-30 • via Nuitee
A
Andy • solo_traveller • gb
9
40th birthday trip away
Pros:

Lovely building and grounds. Great location.

Cons:

Expensive parking.
Portion size for evening meal at restaurant.

2026-04-29 • via Nuitee
A
Angela • couple • gb
7
Pros:

Good central location

2026-04-29 • via Nuitee
P
Paula • couple • gb
10
It was a breath of fresh air. A place to unwind and switch off
Pros:

Very central location. Hotel is very clean and a very high standard. Staff were so accommodating and very helpful. Great spa and food was excellent

Cons:

N/A

2026-04-29 • via Nuitee
G
Graham • couple • gb
8
2026-04-28 • via Nuitee
J
James • couple • gb
9
Very relaxing
Pros:

Location excellent
Breakfast fine

Cons:

The lift situation is unacceptable, only one lift in operation and very slow. The other lift was out of order on our last visit in May2025

2026-04-28 • via Nuitee
M
Max • couple • gb
10
2026-04-28 • via Nuitee
M
Marion • couple • gb
9
Lovely weekend stay in Harrogate.
Pros:

Lovely historic hotel in central Harrogate. Comfortable with modern facilities, well staffed, clean and well equipped.

Cons:

One of the two guest lifts was out of order throughout our long weekend stay. Difficult for visitors with luggage and those with mobility difficulties.

2026-04-28 • via Nuitee
S
Shamsul • couple • gb
8
A comfortable and enjoyable stay with exceptional service that went above and beyond.
Pros:

What did you like about the property?
The property was clean, well-maintained, and had a very relaxing atmosphere. The facilities were excellent, and everything was presented to a high standard. A special mention to the gentleman who checked me in on the 25th at around 4:45pm — he was incredibly professional, welcoming, and provided outstanding service. He even upgraded us to a more spacious room, which made our stay even more comfortable. I couldn’t thank him enough for his kindness and hospitality.

Cons:

There wasn’t much to dislike, though a few small improvements could be made to enhance the overall experience.

2026-04-27 • via Nuitee
M
Mark • solo_traveller • gb
8
Pros:

all good

2026-04-27 • via Nuitee
M
Matthew • couple • gb
10
Pros:

Second time we have stayed here and it really is an amazing hotel. No faults at all.

2026-04-27 • via Nuitee
B
Beth • extended_group • gb
9
Pros:

staff all great. Spa very lovely. Food good. Towels amazing, soft & luxurious. Beds were so comfortable.

Cons:

Coffee machine at breakfast tasted like a coffee machine, not fresh brewed coffee which was disappointing.
Understand it was busy but we did feel rushed with our dinner, I know you had full schedule thought & needed to get us out.
Bedroom very hot even though radiator off, window open & it was only 17 degrees outside. Shouldn’t have been so hot. Must be roasting in summer

2026-04-27 • via Nuitee