DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Hotels
•
Doubletree by Hilton
7.9 (6345 reviews)
Ripon Road , Harrogate , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Poor cleanliness
Charged for parking and WiFi
Room quality issues

Categories

Cleanliness
6.36
The cleanliness of the changing rooms and poolside were poor, hair on the floors, and dirty ladies' changing rooms were noted.
Service
8.33
Staff were described as very friendly and helpful overall, with a standard quality.
Location
9.37
The location was praised for being great and central to the town.
Room Quality
7.32
Rooms were comfortable, but there were issues with the first room provided and mismatched furniture.
Amenities
7.85
General facilities and breakfast were highlighted positively, but WiFi was a downside.
Value for Money
7.81
Some concerns about charges for parking and amenities like WiFi being not included.
Food and Beverage
8.36
Food was mentioned positively, specifically breakfast and Sunday lunch.
Overall Experience
7.83
A mix of pleasant stay with some noted issues, giving a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:07

Property Description

Luxurious Accommodation with Scenic Views

Nestled in picturesque gardens with town views, DoubleTree by Hilton Harrogate Majestic Hotel & Spa offers a luxurious stay in Harrogate. Each room features modern amenities like a flat-screen TV and WiFi, with some rooms boasting charming garden views.

Culinary Delights and Convenient Location

Indulge in delicious meals at the on-site restaurant and start your day with a satisfying breakfast. Situated next to the Harrogate Convention Centre and a short stroll from Betty’s Tea Rooms, the hotel's location is ideal for exploring the town center and its attractions.

Easy Access to Key Destinations

With the town center just a 2-minute walk away and Harrogate Rail Station within a 10-minute walk, DoubleTree by Hilton Harrogate Majestic Hotel & Spa provides convenient access to major landmarks like the Yorkshire Event Centre and Yorkshire Showground, located just 3 miles away.

Book now for a memorable stay at DoubleTree by Hilton Harrogate Majestic Hotel & Spa!

Important information:

If you have any special requests or are mobility impaired, please contact the hotel directly to discuss your requirements prior to making your booking.

Guests are advised that the same card used to make the booking will be required to make the payment. We will take a holding amount of £50 per room per night, which will enable express check out on your day of departure.

Children aged 0–18 years can stay free of charge when using existing bedding.

Breakfast is free of charge for children aged 0–5 years.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies.

The Harrogate Spa is open daily from 07:00 to 21:00. Hotel residents have one-hour access to the pool and poolside spa facilities, subject to availability. No booking is required—it is on a first-come, first-served basis. Treatments and Day Packages are available to book from 10:00 to 18:00, subject to availability. Please speak to the Harrogate Spa reception to make a reservation.

From September 1st, 2025, children’s swim times are from 19:00 to 21:00 and 16:00 to 18:00 daily, subject to availability. Booking is essential, and charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 6345 reviews
Cleanliness: 6.36
Service: 8.33
Location: 9.37
Room Quality: 7.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 7.83
A
Anthony • couple • gb
7
We enjoyed it!
Pros:

The breakfast was satisfactory, rather than spectacular: the room was excellent, but I imagine more and more guests will expect air conditioning. The building is interesting and impressive. The staff were fine.

Cons:

Air conditioning is absent. There was only one lift in operation.

2026-07-18 • via Nuitee
F
Fiona • solo_traveller • gb
9
2026-07-18 • via Nuitee
H
Harry • couple • gb
3
A mess very disorganised and unsatisfying
Pros:

The property is beautiful however our room wasn’t cleaned the first day and we had to ask for it to be cleaned then was it cleaned it wasn’t done properly

Cons:

Booking was a mess and had to be down graded

2026-07-18 • via Nuitee
M
Mark • couple • gb
10
2026-07-18 • via Nuitee
T
Tony • solo_traveller • gb
5
2026-07-17 • via Nuitee
D
Derek • couple • gb
9
A great few days at The Majestic
Pros:

Excellent central location and an impressive room

2026-07-17 • via Nuitee
M
malcolm • couple • gb
9
Enjoyed the hotel ideal for our visit to the Great Yorkshire Show ground ,
Pros:

Great selection for breakfast , room was large and comfortable , ideally situated for what we required .

Cons:

My wife found the shower floor to be very slippery suggests some sort of mat , she used a towel on our second night to stand on .

2026-07-17 • via Nuitee
N
Nicole • couple • gb
4
Unfortunately we could not complete our stay. We had to seek alternative accommodation.
Pros:

The staff were very understanding. The Duty Manager dealt with our situation admirably.

Cons:

There was no air conditioning or even a fan in the room and it was as hot as a sauna. We couldn't sit in the room, let alone sleep there. The fridge was also broken, so we couldn't keep our drinks cold. We did not complete our stay and we had to move to other accommodation.

2026-07-17 • via Nuitee
G
Gary • couple • gb
8
2026-07-17 • via Nuitee
S
Sara • extended_group • gb
3
Pleased it was only one night, but beautiful building
Pros:

Staff are lovely, bars excellent
Really nice area - Short walk and great building.

Cons:

Rooms are very dated, no lift working, no AC, poor quality rooms

2026-07-17 • via Nuitee
E
Eve • family_with_children • gb
10
2026-07-16 • via Nuitee
E
Emily • couple • gb
1
Pros:

1 staff were rude on reception I come to this location a lot.
And never had rude staff ever. There’s a sigh outside saying discounted parking for customers this cost me £36 for less than two days the women on the counter said no Discount
2nd no air conditioning the worst night sleep I have ever had.
For over £309 this should have air conditioning its ridiculous will never be staying here again.

2026-07-16 • via Nuitee
C
Colin • solo_traveller • gb
10
2026-07-15 • via Nuitee
G
Glen • couple • gb
4
2026-07-14 • via Nuitee
L
Lucja • solo_traveller • gb
1
Huge disappointment
Pros:

The staff were helpful and resolved my complaint promptly.

Cons:

The lift was broken, there was no air conditioning and the room was boiling hot. It was so unbearable that I left and moved to another hotel.

2026-07-14 • via Nuitee
P
Paul • couple • gb
9
Great hotel, lovely and accommodating staff. Perfectly placed for the centre of Harrogate and parks.
Pros:

The room was a nice size, clean and comfortable. We included breakfast when we booked, and couldn't fault it, or the service provided.
The location was an easy walk to the surrounding shops, cafes, and bars.
The whole area is very up and down, with some side streets quite steep, so if your mobility is limited, please take that into consideration.

Cons:

The only minor issues were in the bathroom, the two toilet roll holders were loose, but the main issue, was the extraction fan wasn't working, so all the heat from the bathroom vented into the room. Given the external temperatures were high 20's low 30's, and a lack of air-conditioning, it took a while to cool the room via the windows and a fan.
I made sure reception were aware, if their not told about issues, they can't correct them before letting the room out again.

2026-07-14 • via Nuitee
J
James • couple • gb
5
Room 156 no good if sun is shining
Pros:

Location

Cons:

Room to hot no air conditioning could not sleep

2026-07-14 • via Nuitee
S
Stephen • couple • gb
8
Loved it
Cons:

Hard bed

2026-07-14 • via Nuitee
D
Dodoo • couple • gb
6
Pros:

Food excellent

Cons:

Placed in room as far away as possible from hotel hub.

2026-07-13 • via Nuitee
L
Laura • couple • gb
8
2026-07-13 • via Nuitee