Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Charming atmosphere
Exceptional staff service
Cons:
Small room sizes
Food service challenges

Categories

Cleanliness
8.9
One of the rooms was not very clean.
Service
10
Staff went above and beyond to make the stay special.
Location
9.87
Great location in a boutique area off the beaten path.
Room Quality
9.41
Rooms are clean and quirky, but some are extremely small.
Amenities
9.86
Small gym but functional and well-maintained.
Value for Money
9.89
Charming boutique feel and thoughtful surprises for guests.
Food and Beverage
8.85
Food service had challenges; breakfast can be improved.
Overall Experience
10
A memorable family stay with great staff and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:33

Property Description

Luxurious Accommodations
Holmes Hotel London, nestled in Marylebone Village, offers elegant rooms and suites in an 18th-century Georgian townhouse. Each room features air-conditioning, a TV, wireless internet, and laptop safes for your convenience.

Gastronomic Delights
Indulge in seasonally inspired all-day dining at Kitchen at Holmes, ensuring a culinary experience that tantalizes your taste buds.

Prime Location
Conveniently located near Oxford Street and two tube stations, Holmes Hotel provides easy access to iconic London attractions like Wembley Stadium, Madame Tussaud’s, Regent’s Park, and more.

Experience luxury and convenience at Holmes Hotel London - book your stay now for an unforgettable experience!

Important information:

Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The property groups team will contact you following your reservation.

If traveling with kids, make sure you add them to the booking.

Please inform the property in advance if you plan to bring a dog. A surcharge of £25 per dog, per day applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for £36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 2727 reviews
Cleanliness: 8.9
Service: 10
Location: 9.87
Room Quality: 9.41
Amenities: 9.86
Value for Money: 9.89
Food and Beverage: 8.85
Overall Experience: 10
J
Jo • couple • nz
7
Nice hotel and location
Pros:

Location great and big room. Lovely building.

Cons:

Check in was a shambles and disappointing. I asked for early check in due to long haul flight. Dropped bags and was asked to come back at midday. I waited until 1pm. They said room was clean just after midday but waiting on manager to sign off. I overheard staff say to someone else they had a walk through with people so were not checking anyone in. Other in fact were being checked in within the time I waited. 3pm and still no check in. Staff had to manually check room. No communication nor apologies. Really disappointed.

2026-03-28 • via Nuitee
C
Cem Ali • solo_traveller • de
8
2026-03-28 • via Nuitee
I
ilknur burcu • couple • tr
10
Brilliant hospitality
Pros:

Amazing location, friendly team, and lovely surprises throughout my stay! The hospitality and attention to detail were top-notch. Thanks for everything, I’ll definitely be back!

2026-03-23 • via Nuitee
A
Anne • couple • fr
8
Pros:

Hôtel et chambre très agréable. Le resto est également excellent et a une petite terrasse agréable.

Cons:

Clim/chauffage assez bruyant dans la chambre. On ne pouvait pas régler la hauteur de la pomme de douche.

2026-03-23 • via Nuitee
Z
Zoe • solo_traveller • gb
7
2026-03-23 • via Nuitee
G
Gabrielle • family_with_children • gb
7
2026-03-23 • via Nuitee
A
Alessia • couple • it
10
Pros:

My stay at Holmes Hotel London was excellent. The hotel is well-maintained, spotless, and in a great location—well connected, with shops and restaurants within easy reach. Jaroslav at reception was particularly welcoming and even allowed us an early check-in. The staff were always helpful and accommodating. Breakfast was delightful, with no buffet but a wide selection of dishes, and the bar service inside the restaurant was equally impressive. The rooms were spacious—rare for London—making the stay even more comfortable. Highly recommended!

2026-03-23 • via Nuitee
J
Julie • extended_group • gb
10
Fabulous
Pros:

Everything

Cons:

Nothing

2026-03-22 • via Nuitee
P
Peter • couple • gb
5
Wouldn’t book again
Pros:

Location great

Cons:

Check in took too long not enough staff. Returned at 9:50pm from a wedding feeling peckish and enquired about room service at reception. Was told no problem just phone, tried several times no answer. Not acceptable for a hotel at this level

2026-03-22 • via Nuitee
R
Roland • couple • ch
7
2026-03-22 • via Nuitee
C
Christoph • solo_traveller • ch
9
2026-03-22 • via Nuitee
B
Baptiste • solo_traveller • fr
10
Pros:

Super chambre, très bon accueil, surclassement très appréciable.

2026-03-22 • via Nuitee
T
Timothy • couple • cy
9
Pros:

Comfortable and friendly
Helpful staff
Well located

2026-03-22 • via Nuitee
K
karel • family_with_children • tr
10
2026-03-22 • via Nuitee
K
karel • couple • tr
10
2026-03-22 • via Nuitee
T
Travelalot053 • Business • London, England
10
This hotel is a hit!
Pros:

Less than 5 minutes walk from the underground hub at Baker Street, The Holmes Hotel is centrally located with great access to everything! Step through the door on Chiltern Street you’ll immediately notice a welcoming aroma and friendly, interested and helpful staff - like Yarro (‘Mr Ukraine’) and Hea. The staff are pretty incredible in fact. It’s clear this is a modern, well thought out boutique style hotel that really does strive to make you feel at home. A sweet cart and free still or sparkling water are provided - and Holmes chocolates! The Sherlock Holmes theme is everywhere - including in the bedrooms. The bedroom I had was comfortable and well planned. Plenty of storage, good blackout curtains, an excellent sofa (bed), a fridge, safe, Nespresso machine and a great, large rain shower. It faced a quiet mews/back area but rooms at the front can might be noisier. One slight minus - the television was a good size, but not really user friendly and had no proper TV guide to list the full schedule of programming. The remote only worked from in front of the TV (not from the sofa to one side). In the corridors there’s more memorabilia and also in the spacious, comfortable public areas. One corridor has pictures of all actors who had played Sherlock Holmes. It all added to the ambience with smooth radio playing softly in the background.

Breakfast is fantastic with big choice - served, not buffet style. The chefs are great. The various eggs Benedict’s were a hit with my group, as was the avocado with poaced egg (with perfectly poaced eggs). And the coffee was rated too. The staff are all attentive and observant. You’ll possibly meet Shraddha who deserves a mention - helpful with a genuine, warm smile.

Kitchen restaurant and the Bar add to the same welcoming atmosphere with well prepared and presented quality food in both. It was noticeable that the staff worked as a team and clearly liked being part of the team.

Radisson have got a winning formula with the Holmes! You get added value for your money. Definitely would enjoy another stay.

2026-03-21 • via Tripadvisor
Y
yupbfdprni • Business
10
Excellent hotel and fabulous staff
Pros:

The hotel is is an excellent location so near to the station. As soon as I arrived I felt so welcome. Grace on reception was wonderful and had me laughing from the moment I sat down, from then on all of the staff treated me like an old friend. They have an amazing sweets laboratory next to the reception which is dangerous for someone on a diet. The room was so comfy and perfectly fitted my needs. Holme will be my home in London from now on.

2026-03-21 • via Tripadvisor
I
Igor • family_with_children • be
9
Très bel hôtel dans un quartier très agréable.
Pros:

Emplacement,
Literie
Propreté
Petit déjeuner

Cons:

Lit d’appoint enfant

2026-03-21 • via Nuitee
N
Nicholas • couple • gb
10
Absolutely exceptional in pretty much every respect and is now our go to when in town
Pros:

Every single member of the hotel team we dealt with were the most impressive I have experienced, mainly as it wasn’t just one exceptional member of staff, but the whole team working together seamlessly - outstanding!

Cons:

The breakfast, whilst delicious, with again exceptional servers focussed on guest experience, the cost represented quite poor value

2026-03-21 • via Nuitee
J
Joshua • couple • au
10
2026-03-21 • via Nuitee