Crowne Plaza Birmingham NEC by IHG

Hotels
•
IHG
8.4 (166 reviews)
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS , Birmingham , GB
44-371-942 9160

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Facilities

Meeting rooms
Fitness facilities
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good food
Cons:
Uncomfortable beds
Dated room furnishings
Inconsistent value for money

Categories

Cleanliness
8.69
The hotel is spacious, very clean. Specific sentiments indicate cleanliness was appreciated.
Service
8.86
Reception staff very friendly and helpful, and many reviews highlight the exceptional service from the staff.
Location
8.8
Great location very scenic and handy for NEC only a few minutes walk away.
Room Quality
7.65
Rooms reported as comfortable but dated; feedback indicates issues with beds being uncomfortable.
Amenities
8.48
Various amenities are available, but some reviews indicate potential improvements are needed.
Value for Money
7.94
Mixed sentiments; some guests felt the quality did not correlate with the price, particularly regarding room quality.
Food and Beverage
8.19
Food was generally good, particularly the buffet breakfast which was appreciated by guests.
Overall Experience
8.56
Overall a positive experience based on many reviews despite specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:17

Property Description

Experience the perfect blend of comfort and convenience at Crowne Plaza Birmingham NEC.

Relaxation & Recreation
Unwind with a workout in our fully-equipped fitness center or enjoy stunning views from our serene terrace and garden. Whether you're soaking in the atmosphere or savoring a barbecue meal, relaxation is just a step away.

Dining & Entertainment
Indulge in a delightful dining experience at The Lobbyist Bar Lounge, where you can enjoy 24-hour room service and savor your favorite drinks. Our restaurant serves hearty English breakfasts to kickstart your day.

Business Ready
With state-of-the-art event spaces and a business center, we cater to your professional needs. Enjoy express check-in and stay connected with complimentary Wi-Fi throughout your stay.

Your perfect getaway awaits at Crowne Plaza Birmingham NEC. Book your stay now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 166 reviews
Cleanliness: 8.69
Service: 8.86
Location: 8.8
Room Quality: 7.65
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.19
Overall Experience: 8.56
H
Helen • solo_traveller • gb
6
.
Pros:

Location perfect for the event I was attending

Cons:

The payment process was confusing and the response to queries was not dealt with in a very customer friendly way

2026-05-16 • via Nuitee
V
vanessa • extended_group • gb
10
Excellent stay for my employees, would definitely recommend
2026-05-15 • via Nuitee
A
Amalie • solo_traveller • gb
8
2026-05-15 • via Nuitee
N
Nawaf • extended_group • sa
10
Enjoyable stay
Pros:

The location near my conference , next to a mall with different restaurants

Cons:

No Filter Black coffee

2026-05-15 • via Nuitee
P
paul • solo_traveller • gb
8
Good NEC hotel
Pros:

Good hotel, nice room and shower, good gym

Cons:

Was meant to follow in paperwork to get into gym, night person could not find, ended up waiting for 10 minutes before said could use without

2026-05-15 • via Nuitee
R
Roy • couple • gb
10
Convenient and comfortable.
Pros:

Location close to airport.

Cons:

Access to the airport is via the Motorway junction which just add hassle and cost.

2026-05-14 • via Nuitee
U
Umut Ozdemir • family_with_children • tr
7
Pros:

Was there for an exhibition at NEC, good location. Value for money.

Cons:

The sofa in the room was not comfortable and it was not possible to sleep.

2026-05-14 • via Nuitee
B
bleddyn • couple • gb
8
all good
2026-05-13 • via Nuitee
H
Hayley • solo_traveller • gb
8
2026-05-13 • via Nuitee
A
Aleksandra • solo_traveller • gb
8
Pros:

Piękny staw koło hotelu, restauracje oraz sklepy w zasięgu ręki, jeśli wybierasz się na koncert do bp pulse live jest to idealne miejsce na nocleg bo masz z hotelu spacerkiem 3 minuty drogi

2026-05-12 • via Nuitee
H
Hannah • solo_traveller • gb
9
2026-05-12 • via Nuitee
L
Laura • solo_traveller • gb
10
Great stay, excellent location.
Pros:

Great location for events at BP Pulse. The female manager in charge of breakfast went above and above for the children.

2026-05-12 • via Nuitee
B
belinda • solo_traveller • gb
8
2026-05-12 • via Nuitee
K
Karen • solo_traveller • gb
7
2026-05-12 • via Nuitee
S
Stephen Roy • couple • gb
6
Pros:

Good location

Cons:

Beds very uncomfortable, so hard.

2026-05-11 • via Nuitee
K
Kristopher • couple • ie
6
2026-05-11 • via Nuitee
S
Samantha • extended_group • gb
8
2026-05-11 • via Nuitee
L
Lauren • family_with_children • gb
10
2026-05-11 • via Nuitee
R
Rachel • solo_traveller • gb
10
Great hotel
Pros:

Lovely clean and comfortable rooms, very friendly staff and a delicious breakfast

2026-05-10 • via Nuitee
M
Myers • solo_traveller • gb
10
2026-05-10 • via Nuitee