Mercure Hotel Frankfurt Eschborn Ost

Hotels
Mercure
7.6 (1467 reviews)
Helfmann-Park 6 , Eschborn , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Dated rooms
High food prices

Categories

Cleanliness
6.93
Some reviews mentioned cleanliness issues, particularly in the bathrooms.
Service
8.4
Consistently praised for friendly and helpful staff.
Location
7.94
Convenient location near shops and easy access to the highway.
Room Quality
6.89
Some reviews indicated rooms were a bit dated and small for longer stays.
Amenities
7.42
Amenities noted as satisfactory; however, a few guests commented on the lack of certain items like a kettle.
Value for Money
7.88
Generally considered a good deal for the area, but some found the food to be overpriced.
Food and Beverage
6.93
Breakfast was appreciated; however, the restaurant was seen as pricey with limited options.
Overall Experience
8.4
Overall stay experiences were positive with guests feeling comfortable and well attended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:56

Property Description

Luxurious 4-Star Hotel with Outdoor Pool

Comfortable and Air-Conditioned Rooms
Experience comfort and convenience in our air-conditioned rooms with work areas, satellite TV, and stunning views of the Frankfurt skyline. Stay connected with Wi-Fi available in all areas.

Relaxing Poolside Beach Area and Dining Options
Unwind under palm trees at our poolside beach area with a bar and club for ultimate relaxation. Indulge in regional and international cuisine at the Big Ebbel restaurant terrace and enjoy drinks at the Skyline Bar.

Book your stay at Mercure Hotel Frankfurt Eschborn Ost for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1467 reviews
Cleanliness: 6.93
Service: 8.4
Location: 7.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.4
H
heidi solo_traveller de
10
2026-03-21 via Nuitee
A
Alexander couple de
6
2026-03-20 via Nuitee
W
Wappler solo_traveller de
9
2026-03-19 via Nuitee
C
Corina couple de
5
2026-03-18 via Nuitee
G
GIGLIOLA MERGA extended_group it
4
Cons:

Moquette in the room

2026-03-17 via Nuitee
E
emiel solo_traveller nl
8
2026-03-16 via Nuitee
G
GIGLIOLA MERGA extended_group it
8
2026-03-16 via Nuitee
K
Kateřina extended_group cz
9
2026-03-13 via Nuitee
M
MisterNo solo_traveller ba
8
2026-03-09 via Nuitee
C
Carlos solo_traveller pt
10
2026-03-07 via Nuitee
B
Burak solo_traveller de
10
2026-03-05 via Nuitee
M
Mario couple at
6
2026-03-04 via Nuitee
R
Roxanne couple at
7
Pros:

Good value for money, easy check in

Cons:

A bit dated

2026-03-04 via Nuitee
A
Andreas solo_traveller se
9
2026-03-03 via Nuitee
S
Sebastian couple pl
10
2026-03-03 via Nuitee
C
Christel couple de
8
Bequeme Betten und freundliches Personal
Pros:

Wir sind auf der Urlaubsrückreise im Schneechaos in Frankfurt gelandet und habe eine Übernachtungsmöglichkeit in der Nähe unseres geparkten Autos gesucht. Die Lage war perfekt, das Personal sehr freundlich - auch der Service im Restaurant war sehr gut und die Betten bequem.

2026-03-03 via Nuitee
M
Marion couple de
4
Pros:

Rezeption freundlich, Ausstattung der Zimmer OK. Sauberkeit gut.

Cons:

Toilette war nicht zufriedenstellend, Dusche schimmelig, Armaturen alt und verbraucht. Kopfkissen nicht empfehlenswert

2026-03-02 via Nuitee
M
Markus solo_traveller de
10
Jederzeit wieder
Pros:

Die gesamte Ausstattung für die Preislage

Cons:

Beim Frühstück fehlte mir Bacon. Habe ich aber an der Rezeption schon freundlich drauf hingewiesen

2026-03-01 via Nuitee
M
Moraru solo_traveller ro
10
Pros:

Excellent staff, peace and quiet and all the necessary comfort!

2026-02-25 via Nuitee
J
Jutta couple de
8
2026-02-23 via Nuitee