Mercure Hotel Frankfurt Eschborn Ost

Hotels
•
Mercure
7.6 (1467 reviews)
Helfmann-Park 6 , Eschborn , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Dated rooms
High food prices

Categories

Cleanliness
6.93
Some reviews mentioned cleanliness issues, particularly in the bathrooms.
Service
8.4
Consistently praised for friendly and helpful staff.
Location
7.94
Convenient location near shops and easy access to the highway.
Room Quality
6.89
Some reviews indicated rooms were a bit dated and small for longer stays.
Amenities
7.42
Amenities noted as satisfactory; however, a few guests commented on the lack of certain items like a kettle.
Value for Money
7.88
Generally considered a good deal for the area, but some found the food to be overpriced.
Food and Beverage
6.93
Breakfast was appreciated; however, the restaurant was seen as pricey with limited options.
Overall Experience
8.4
Overall stay experiences were positive with guests feeling comfortable and well attended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:56

Property Description

Luxurious 4-Star Hotel with Outdoor Pool

Comfortable and Air-Conditioned Rooms
Experience comfort and convenience in our air-conditioned rooms with work areas, satellite TV, and stunning views of the Frankfurt skyline. Stay connected with Wi-Fi available in all areas.

Relaxing Poolside Beach Area and Dining Options
Unwind under palm trees at our poolside beach area with a bar and club for ultimate relaxation. Indulge in regional and international cuisine at the Big Ebbel restaurant terrace and enjoy drinks at the Skyline Bar.

Book your stay at Mercure Hotel Frankfurt Eschborn Ost for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1467 reviews
Cleanliness: 6.93
Service: 8.4
Location: 7.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.4
S
Shen • family_with_children • de
6
Pros:

Die Mitarbeiter waren okay.

Cons:

Es gab nur wenig Platz zwischen Möbeln im Zimmer.

2026-04-10 • via Nuitee
C
Christina • solo_traveller • de
8
2026-04-09 • via Nuitee
A
Ambili • family_with_children • nl
6
Overall stay was good. But details of swimming pool not open and parking is paid was not mentioned.
Pros:

Breakfast was good. Stay was comfortable. Rooms was well maintained and clean.

Cons:

Nice if in details it is mentioned that swimming pool is open only in certain months of the year. Also parking in premises of hotel is paid. They charged 22 euro which was also not mentioned. Mainly I filtered in booking.com with swimming pool and parking which both was not available. Felt that the details of it could have clearly specified.

2026-04-07 • via Nuitee
R
Roland • family_with_children • de
5
Pros:

Location, Breakfast

Cons:

Room too cold, heating system unusable, water from the shower too low, hair dryer too old.

2026-04-07 • via Nuitee
O
ole • extended_group • dk
5
2026-04-07 • via Nuitee
R
Raluca • couple • dk
9
Pros:

Close to highway; clean and comfortable; very good breakfast; good bar and nice personnel.

2026-04-06 • via Nuitee
R
Robert • couple • de
9
2026-04-05 • via Nuitee
N
Nasanbayar • family_with_children • de
10
Sehr gute Lage
Pros:

Sehr gute Service, empfehlenswert

Cons:

Die Lage, die Säuberkeit, Preis Leistung

2026-04-05 • via Nuitee
M
Muhammad • couple • lu
6
Cons:

Extortionate prices for parking! 22€ for one night!

2026-04-04 • via Nuitee
L
Larissa • family_with_children • de
7
Ideal für eine Übernachtung
Pros:

Entfernung zum Flughafen
Schneller, unkomplizierter Check in

Cons:

Etwas in die Jahre gekommenes Zimmer

2026-04-02 • via Nuitee
H
Heiko • couple • de
10
2026-03-31 • via Nuitee
M
Michael • solo_traveller • de
6
2026-03-31 • via Nuitee
A
Anja • couple • de
7
2026-03-27 • via Nuitee
M
Marion • couple • de
4
Für kurzzeitigen Aufenthalte würde ich wieder kommen, da das Personal sehr freundlich ist.
Pros:

Parkplätze sind optimal, das Personal gut.

Cons:

Die sanitären Anlagen waren nicht in Ordnung. Zimmer laut, da Heizungsanlage direkt nebenan waren-

2026-03-27 • via Nuitee
S
Sven • couple • de
9
2026-03-27 • via Nuitee
A
Aliaksei • family_with_children • fr
9
A one night stay during a travel by car
Pros:

* Easy to get in by car.
* A presence of family rooms.
* Good breakfast.

Cons:

* An expensive parking.

2026-03-24 • via Nuitee
R
Rebekka • couple • ch
7
2026-03-22 • via Nuitee
H
heidi • solo_traveller • de
10
2026-03-21 • via Nuitee
A
Alexander • couple • de
6
2026-03-20 • via Nuitee
W
Wappler • solo_traveller • de
9
2026-03-19 • via Nuitee