Mercure Hotel Frankfurt Eschborn Ost

Hotels
•
Mercure
7.6 (1598 reviews)
Helfmann-Park 6 , Eschborn , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Dated rooms
High food prices

Categories

Cleanliness
6.93
Some reviews mentioned cleanliness issues, particularly in the bathrooms.
Service
8.4
Consistently praised for friendly and helpful staff.
Location
7.94
Convenient location near shops and easy access to the highway.
Room Quality
6.89
Some reviews indicated rooms were a bit dated and small for longer stays.
Amenities
7.42
Amenities noted as satisfactory; however, a few guests commented on the lack of certain items like a kettle.
Value for Money
7.88
Generally considered a good deal for the area, but some found the food to be overpriced.
Food and Beverage
6.93
Breakfast was appreciated; however, the restaurant was seen as pricey with limited options.
Overall Experience
8.4
Overall stay experiences were positive with guests feeling comfortable and well attended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:56

Property Description

Luxurious 4-Star Hotel with Outdoor Pool

Comfortable and Air-Conditioned Rooms
Experience comfort and convenience in our air-conditioned rooms with work areas, satellite TV, and stunning views of the Frankfurt skyline. Stay connected with Wi-Fi available in all areas.

Relaxing Poolside Beach Area and Dining Options
Unwind under palm trees at our poolside beach area with a bar and club for ultimate relaxation. Indulge in regional and international cuisine at the Big Ebbel restaurant terrace and enjoy drinks at the Skyline Bar.

Book your stay at Mercure Hotel Frankfurt Eschborn Ost for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1598 reviews
Cleanliness: 6.93
Service: 8.4
Location: 7.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.4
N
Natascha • solo_traveller • nl
7
Pros:

Het personeel was erg vriendelijk en het ontbijt en de service waren erg goed.

Cons:

De bedden waren niet fijn. Je zakte in het matras en dat bleef zo staan als je er weer uit ging

2026-07-04 • via Nuitee
G
Gunter • solo_traveller • de
9
Pros:

Lage sehr gut

Cons:

Pool war sehr voll

2026-07-03 • via Nuitee
B
Bence • solo_traveller • de
8
2026-07-02 • via Nuitee
C
Christian • couple • dk
3
🤮🤮🤮
Cons:

Havde bestilt og betalt for et værelse, og måtte alligevel stå næsten en time i kø, da vi ankom, for at blive tjekket ind. Man havde valgt kun at have en i receptionen selvom der var kø langt ud på vejen til indtjekning. PINLIGT

2026-07-02 • via Nuitee
P
Philipp • couple • de
9
Pros:

Gutes Frühstück, super Preis-Leistung, Klimaanlage

Cons:

Das Gebäude ist hässlich und benötigt dringend einen neuen Anstrich

2026-07-01 • via Nuitee
E
Esteban • couple • fr
4
Pros:

Bonne accueil et bel établissement

Cons:

Il n’y a pas de climatisation dans les chambres il faisait 30 degrés on a pas réussi à dormir avec ses grandes chaleur d’été.

2026-06-30 • via Nuitee
M
Mara • couple • ro
8
2026-06-29 • via Nuitee
M
Mert • couple • de
7
Würde wieder kommen, aber nicht zu einem höheren Preis.
Pros:

Super höfliches Personal

Cons:

Klimaanlage war zu schwach, und der Pool könnte mal gereinigt werden.

2026-06-29 • via Nuitee
G
G. • solo_traveller • be
10
Pros:

Modern, nieuw, netjes, airco, top ontbijt.

Cons:

Betalende parking en business buurt, verder weg van frankfurt centrum

2026-06-29 • via Nuitee
J
Janssen • solo_traveller • nl
8
Pros:

During the 40°+ heat, this hotel was the only one with an comfortable temperature in the rooms.

Cons:

Rooms are old and alot of stains in the carpet and lightshades.

2026-06-29 • via Nuitee
S
Sabine • couple • de
8
2026-06-29 • via Nuitee
A
Amanda • solo_traveller • br
10
Pros:

The swimming pool was nice and the swimming pool area as well. We could get a cold beer from the bar and enjoy our day. The air conditioner in our room was working perfectly. The breakfast was good. We had a pleasant surprise when ordering dinner: our hamburgers were delicious!

2026-06-29 • via Nuitee
A
Anni • solo_traveller • dk
8
Pros:

Receptionisten (tror han hed Javier? På arb lør+søn d. 27 + 28. Juni) Var fantastisk imødekommende og venlig! Han fortjener alt ros for at hjælpe os! Poolen var behagelig og aircondition helt uundværlig på årets varmeste dag

2026-06-28 • via Nuitee
M
Mariko • couple • de
10
Alles perfekt!
Pros:

Einfach begeistert! Dieses Hotel hat unsere Erwartungen übertroffen. Der Poolbereich mit Sandbereich und Strandkörben sorgt für echtes Urlaubsfeeling, kaum zu glauben, dass man sich nur am Rande von Frankfurt befindet.

Unser Zimmer war modern, sehr sauber und perfekt schallisoliert. Die Klimaanlage funktionierte einwandfrei und der Ausblick auf den Pool sowie die Frankfurter Skyline war ein echtes Highlight. Auch das Frühstück war sehr gut und ließ keine Wünsche offen. Das gesamte Personal war ausgesprochen freundlich, besonders Jawad, der uns hervorragend betreut hat. Das Preis-Leistungs-Verhältnis ist sensationell. Wir kommen ganz sicher wieder!

Cons:

Nichts

2026-06-28 • via Nuitee
V
Vania • solo_traveller • de
7
Pros:

Room had AC and pool area was nice

Cons:

Parking lot cost extra charge of 22 Euro per Day

2026-06-28 • via Nuitee
R
Raquel • solo_traveller • es
10
2026-06-28 • via Nuitee
H
Hasan • solo_traveller • dk
10
2026-06-28 • via Nuitee
A
Ahmad • couple • de
9
2026-06-28 • via Nuitee
B
Barbara • solo_traveller • at
10
2026-06-27 • via Nuitee
K
Kai • solo_traveller • de
5
2026-06-25 • via Nuitee