Irazú Hotel & Studios

Hotels
8.5 (1367 reviews)
Km 3 Autopista General Canas 72-1017 , San José , cr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good breakfast (varied, high quality for many guests)
Pool and jacuzzi
Convenient location (near airport/center)
Good price/value
Cons:
Ongoing remodeling/construction noise and dust
Room cleanliness issues reported (bathroom, carpets)
Noisy AC / poor or inconsistent hot water / dated shower
Small beds and occasional insufficient towels
Billing/double-charge incident reported

Categories

Cleanliness
7.5
Mixed mentions: several guests reported bathrooms and corridors not very clean, carpets in poor condition and dust from remodeling; some guests explicitly called rooms 'clean' and 'new'. Overall slightly below average cleanliness.
Service
9.5
Generally praised: multiple comments about very friendly, helpful and attentive staff; isolated reception issues (some staff not cordial) but overall service repeatedly highlighted as a strong point.
Location
9
Consistently positive: described as strategic, close to airport and city center; guests repeatedly cite location as a key benefit.
Room Quality
7
Mixed to negative: reports of noisy air conditioning, poor or inconsistent hot water, dated shower units, small beds and occasional poor views or initial room allocation issues; a few positive notes about newer rooms.
Amenities
9
Positive mentions: good pool and jacuzzi, pleasant common areas and useful facilities; however some disturbance from ongoing remodeling affected enjoyment for some guests.
Value for Money
8.5
Generally favorable: guests mention good price and value, though billing issues (double charge) and occasional service shortfalls tempered some impressions.
Food and Beverage
8.5
Mixed but solid: several guests praised an excellent, varied breakfast of good quality; a few found the breakfast mediocre or limited in options.
Overall Experience
9
Overall mixed but positive: many guests recommend the hotel for location, staff and amenities despite disruptions from remodeling and isolated operational issues; net experience tends positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:57

Property Description

Convenient Location
Situated just 5 minutes from central San Jose, Irazú Hotel & Studios offers easy access to city attractions and the airport, making it an ideal choice for travelers.

Comfortable Accommodations
The elegantly decorated rooms feature modern amenities such as air-conditioning, cable TV, and free Wi-Fi, ensuring a comfortable stay for guests. The on-site 24-hour Denny’s Restaurant and Sangria Tapas Bar provide convenient dining options.

Leisure Facilities
Guests can unwind at the outdoor pool, stay active at the gym, or try their luck at the Casino Concorde for a fun-filled evening. With car rental services and free parking, exploring nearby sites like the Costa Rican Art Museum and National Theatre is a breeze.

Book your stay at Irazú Hotel & Studios for a memorable experience in San Jose!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

8.5
Based on 1367 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 7
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9
L
Llana • couple • ch
7
2026-08-29 • via Nuitee
S
sandra • extended_group • ar
6
Cerca del aeropuerto
Pros:

Fue práctico para llegar al aeropuerto y conocer en un ratito el centro San José Dejanos el auto en el estacionamiento temprano y nos manejamos en Uber

Cons:

Literalmente arruinó mi última noche en Costa Rica Solo quería relajarme darme un baño y dormir antes de abordar el avión En la habitación no había agua caliente y por más q enviaron al service

2026-08-29 • via Nuitee
M
Maria • solo_traveller • pt
8
Pros:

Piscina grande. Quartos espaçosos. Camas confortáveis e funcionários simpáticos. Pequeno almoço bom tipo buffet.

Cons:

Precisa de renovação. Alcatifas no chão antigas em corredores muito compridos. Localização em zona desagradável para sair à noite a pé e com poucos sítios onde comer por perto, sem ser os do hotel vizinho.

2026-08-29 • via Nuitee
Y
Yadeli • couple • cr
8
Ambiente sonoro nocturno fatal.
Pros:

El personal muy amable. Hubo un temblor en la noche y el personal del hotel de una vez evacuo a los huéspedes. Excelente.

Cons:

El ruido nocturno de un restaurante o bar del hotel fue música toda la noche y no se podía dormir. Además de un ruido de algún equipo como de aire acondicionado fue demasiado molesto.

2026-08-28 • via Nuitee
S
Samuel • solo_traveller • co
10
2026-08-25 • via Nuitee
D
diego • extended_group • es
10
2026-08-25 • via Nuitee
P
Porras • solo_traveller • cr
10
2026-08-24 • via Nuitee
E
Ernesto • couple • cr
10
2026-08-20 • via Nuitee
F
Fabian • couple • de
8
2026-08-20 • via Nuitee
L
Leire • solo_traveller • es
10
Pros:

La piscina, el Jacuzzi, el desayuno y sobre todo el gimnasio. El gimnasio es sensacional

Cons:

Las habitaciones están un poco viejas, pero estaban muy limpias y cómodas.

2026-08-19 • via Nuitee
M
Meidhi • family_with_children • fr
10
2026-08-19 • via Nuitee
E
Edilson • couple • cr
10
Na
Pros:

Na

Cons:

Na

2026-08-17 • via Nuitee
M
Manfred • couple • cr
10
Descanso
Pros:

Ubicación. Tranquilidad , confortable las camas

Cons:

Nada

2026-08-10 • via Nuitee
D
Danilo • couple • cr
9
2026-08-09 • via Nuitee
R
Rodolfo • couple • cr
6
No volvería
Pros:

Desayuno

Cons:

Muy descuidado, está en reconstrucción

2026-08-09 • via Nuitee
M
Marta • family_with_children • es
7
2026-08-07 • via Nuitee
A
Alberto • solo_traveller • cr
10
Si pero no tanto
Pros:

La habitación y la piscina

Cons:

El jacuzzi estaba muy sucio, de un día para otro no vi que lo limpiaran, el desayuno sinceramente estuvo rico pero muy básico comparado a otros hoteles de la zona

2026-08-07 • via Nuitee
J
Johan • couple • cr
10
2026-08-06 • via Nuitee
M
Marlon • family_with_children • cr
8
2026-08-03 • via Nuitee
S
SOL • family_with_children • pa
4
Decepción , no es lo que ves en las fotos .
Pros:

La verdad no era lo que pensé .

Cons:

El trato de la recepción fue ok , habían entre ellos , no fueron cordiales al recibir los huéspedes y sola una chica fue servicial .
Le dije al chico que me diera una habitación cerca a la salida ya que debía irme al día siguiente y me dijo que solo tenía a la mitad del edificio en la segunda planta , luego otra persona me dijo que si había mejores .
Mi habitación el aire le sonaba todo
El agua caliente no estaba funcionando bien , el baño no estaba tan limpio
Éramos 4 personas en la habitación y no me dieron suficientes toallas .
Los pasillos con una alfombra terrible y pegada con tape .

2026-07-25 • via Nuitee