Econo Lodge Inn & Suites Fulton - Rockport

The pillows were small had to run to Walmart for some pillows

It stunk really bad & the lady working the desk was rude & spoke w: horrible accent

literally everything the blankets of the bed felt so dirty and all the floor was so humid and the air doesn't work at all

Las instalaciones se ven muy deterioradas y viejitas

Horrible

The floors were absolutely filthy! They felt very greasy and after two filthy pairs of socks we had to wear shoes at all times. To be listed as a dog friendly hotel is misleading, unless you have a dog that will use potty pads or doesn’t mind getting several stickers/grass burrs in their paws each time you take them out. We walked all over the entire grassy areas looking for a sticker free zone and there wasn’t one. In addition there were areas where a guest repeatedly failed to clean up after his two big dogs. It was near an area that hotel staff should have noticed it and done something. Lastly, our toilet stopped up at about 9:00 pm and the front desk said “Im sorry, but all I can offer at this time is a plunger.” She went in the lobby restroom and came out carrying it with two paper towels wrapped around the handle. Enough said there! The grounds and parking lot were also littered with a lot of trash and old cigarette butts. Lastly, coffee creamer that clearly said on the label it needed to be refrigerated was left out in the counter all night. The flap to the breakfast area trash can was disgusting.

Everything..water pressure low,dirty, never changed the sheets,no soap,key room stopped working,

First room was not ready, 2nd room was clean and ready but toilet would not flush, 3rd room was clean ans ready but no towels or toilet paper. I will recognize the fromt desk because no hesitation on helping us find a good room

The room we were in smelled of cigarettes and dust. The floor was dirty there was a dead bug on the counter in front of the coffee machine and a broken drawer and a missing appliance where the wall was exposed and dirty. Also my mother lifted a blanket from her bed and there was mold spots which she called the front office and they told her it was most likely a stain not mold and when we got there to show the attendant the blanket she said please point to the mold. Which we did snd she said thats not mold its a stain but my mom deals with mold on a daily basis as her profession is cleaning and mold prevention. The worker went as far as to smell the mold and still state no its not mold. She even asked my mom if she was sure about saying its mold. And when my mother said yes the worker sighed and said “ let me just go get another one” she took the blanket with her and gave us one that smelled clean and looked free of
Mold and even stains. The next two days consisted of just spraying lysol to get rid of the horrible smell as we had a child with us and i am pregnant so smells are extra pungent to
Me. I will not be staying here again.

The whole place needs updating. The door jam to the room was about rusted thru and the blow dryer did not work. Went to front desk to ask for one , and was told none is Available.

Where to start? The room booked had mold and smelled like mold. It was not very clean either. The bathroom door wouldn't shut. When we went to let them know, the lady at the reception went to check it and said there was no mold, just a "dirty" ceiling. We showed her a video and pictures of room 121 with visible mold. We asked for a refund so we could stay somewhere else with our kids, one of whom has asthma. She told us we had to call Booking to get it. We told her we were going to report them because that was unacceptable. While we were calling, she then offered us an "upgrade." She offered us the "suite" at no cost. That room was slightly bigger, with a strong paint and Clorox smell, but we didn't see any visible mold. It was decent. The TV never worked. We called, but there was no staff on weekends to fix it. The toilet flushed sometimes. There were only 2 towels. There's also no housekeeping during the weekends, so we had to go to the office to get more. The walls are thin too, so you can hear everything. We stayed, but will never again. Breakfast was the only thing that was decent in that place. If you are planning to stay here with your small kids, please, DON'T. Motel 6 would be way better than this place. I'm pretty sure they went and painted that ceiling to hide the mold.