AMERON Luzern Hotel Flora

Hotels
8.4 (2832 reviews)
Seidenhofstrasse 5 , Luzern , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Small room sizes
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
8.09
Some concerns regarding room cleanliness were noted in the reviews.
Service
8.56
Many reviews mentioned helpful staff.
Location
9.1
Consistently confirmed to be excellent due to proximity to train station and attractions.
Room Quality
7.55
Rooms were mentioned to be small with some comfort issues.
Amenities
8.58
Positive feedback about facilities and available amenities.
Value for Money
8.54
Good value expressed in some reviews despite certain drawbacks.
Food and Beverage
8.29
Breakfast was praised, although some minor improvements were suggested.
Overall Experience
8.47
Overall good experience with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Luxurious Accommodation
Experience the epitome of comfort and style at Ameron Luzern Hotel Flora, ideally located just steps away from the iconic Chapel Bridge and Lake Lucerne. Indulge in well-appointed rooms with premium amenities including air conditioning, a minibar, and satellite TV. Enjoy complimentary national and international calls during your stay, ensuring you stay connected effortlessly.

Convenient Location
Immerse yourself in the vibrant culture of Lucerne with KKL Culture and Congress Centre and the charming Old Town within a short 5-minute walk. For travelers with vehicles, a nearby parking garage offers convenient parking options for a surcharge, making exploring the city a breeze.

Deluxe Breakfast Options
Start your day on a delicious note with a lavish buffet breakfast served from 07.00 to 10.00 am daily. Indulge in a spread of freshly baked pastries, hearty eggs, crispy bacon, and a selection of cheeses and meats. Savor Italian coffee specialties and an array of cereals, ensuring a delightful culinary experience.

Book your stay now and elevate your Lucerne getaway at Ameron Luzern Hotel Flora!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for CHF 20 per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 28 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2832 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.29
Overall Experience: 8.47
A
Aparna • solo_traveller • us
8
Pros:

Great breakfast choices, excellent location, clean hotel

2026-06-26 • via Nuitee
H
Haya Teller • solo_traveller • il
10
Pros:

The staff was very kind and the kocation was great

Cons:

Nothing

2026-06-24 • via Nuitee
M
Maria • couple • us
9
2026-06-22 • via Nuitee
C
chunyi • couple • cn
10
一次完美的旅行体验
Pros:

早餐丰盛，前台接待服务员热情周到

Cons:

房间隔壁有孩子吵闹声音

2026-06-21 • via Nuitee
A
Andy • solo_traveller • ch
9
Will definitely be back, but that mini-bar situation needs sorting out.
Pros:

Lovely hotel but a bit pricey. Have nevertheless booked to go back again next week. Staff delightful.

Cons:

City location (main road etc) would not have been my first choice, but easy to get to and good underground parking with direct access to lobby.
Main gripe: fridge / minibar in room, but empty 😡. Was dying of dehydration when arrived late night in middle of massive heatwave - only tap water available to drink. No idea why, but this seems to be a common failing in Lucerne hotels of no what matter what category. Management should sort it, though.

2026-06-21 • via Nuitee
R
rodneyw711 • NONE
6
Room lighting issues
Pros:

Unfortunately there was a fault in that the cupboard light didn't go of when the door closed over which it didn't do fully and this left light in the room at night which affected our sleep quality

2026-06-20 • via Tripadvisor
B
Bakhtier • solo_traveller • ae
10
Pros:

Локация, отличный персонал, уютная гостиница

2026-06-20 • via Nuitee
D
Donn • couple • us
9
2026-06-18 • via Nuitee
P
Petter • solo_traveller • ch
8
Convenient location.
Pros:

At CHF 300 per night you expect more than a tiny room with a narrow bed even if you booked a single room.

Cons:

No breakfast available before 7am. I had a train departure at 7am and no opportunity to even get a coffee before departure.

2026-06-17 • via Nuitee
K
Karina • couple • ar
10
Para conocer Lucerna 1 noche esta muy bien
Cons:

La habitacion que nos dieron esta adaptada para personas con discapacidad

2026-06-17 • via Nuitee
P
pb885 • Couples • Vero Beach, Florida
8
Great hotel in a great location
Pros:

Nice hotel in a good location in Lucerne. The staff were wonderful to work with. The room was on the small side, bed was comfortable, but felt hot in the room. The A/C didn’t work for us. The breakfast was delicious but expensive. Nice lobby and water bottle fill station.

2026-06-16 • via Tripadvisor
K
Katja • couple • li
10
wirklich toller Kurzaufenthalt in Luzern
Pros:

- tolle Zimmereinrichtung
- Restaurant Bacio alla Mama im Haus mega lecker

Cons:

- man hört die Zimmernachbarn sehr gut

2026-06-14 • via Nuitee
A
Andrew • couple • gb
9
2026-06-14 • via Nuitee
A
Aristeidis • couple • gr
10
2026-06-14 • via Nuitee
S
Steven • solo_traveller • us
9
We are very happy with our stay at this hotel in Lucerne!
Pros:

Very cozy and comfortable modern hotel just a few seconds away from Chapel Bridge and just a short walk to the train station and docks on the lake! The staff were very helpful assisting us with making reservations for the cogwheel up to Mt Pilatus and planning the timing of that together with the gorgeous boat ride over to there. They also have a lovely breakfast with lots of healthy food options. We would definitely stay there again!

Cons:

Nothing.

2026-06-14 • via Nuitee
C
Che-Chun • couple • tw
9
位置介於卡貝爾橋和車站間的巷弄內，非常方便
Pros:

大廳有氣泡水和純水機，早餐豐富
房間舒適，有空調，接待人員周到有禮

Cons:

附設餐廳的晚餐要加油了，品質不值得這個價錢，簡單說就是難吃

2026-06-13 • via Nuitee
H
ho • solo_traveller • kr
9
2026-06-13 • via Nuitee
F
Fatima • couple • sa
10
خرافي
Pros:

انا ماخذه غرفتين وكل وحده احلى من الثانيه
الفندق خرافي والستاف خدومين ومكانه حلو
الاسره مريحة للنوم موفرين كل الأساسيات اللي تحتاجينها

Cons:

بصراحة ولاشي

2026-06-12 • via Nuitee
S
sandra • couple • au
8
2026-06-12 • via Nuitee
F
Fatima • solo_traveller • sa
10
خرافي
Pros:

الفندق يعتبر نمبر ون عندي
الستاف خدومين وبقوه خصوصا ايلا واليشيا
الغرف مريحة والاسره مريحة وحتى يوم قلت عندي مشكله على طول ارسلو احد يحلها ماضطريت انتظر ابدا
المطعم حق الفندق يمي بصراحة وخدمتهم حلوه
مكانه ولاغلطه بالضبط قريب من كل الاماكن
وغير كذا الميني بار كان مجانا ومليان سناك وعطونا بعد تذاكر مجانيه للباصات الفندق خرافي وباذن الله اكرر الزيارة مره ثانيه

Cons:

ولاشي بصراحة ماشفت اي شي ماعجبني

2026-06-12 • via Nuitee