Microtel Inn & Suites by Wyndham Florence/Cincinnati Airpo

Hotels
Microtel Inns & Suites
6.4 (623 reviews)
7490 Woodspoint Drive , Florence , us

Children allowed

Facilities

Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty rooms
Pest infestations
Poor breakfast quality

Categories

Cleanliness
3.86
Numerous reviews mention dirty rooms, roach infestations, and unpleasant odors.
Service
9.33
The front desk staff received praise for being polite and helpful.
Location
9.37
The location was often described as convenient.
Room Quality
4.32
Guests reported significant issues with room quality, including odors and pests.
Amenities
5.35
Lack of cleanliness and maintenance affected the perception of amenities.
Value for Money
7.31
Some perceived the low price as worth it despite the numerous complaints.
Food and Beverage
4.36
Complaints about breakfast quality and overall food offered.
Overall Experience
7.33
Mixed reviews overall with significant dissatisfaction from many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:46

Property Description

Convenient Location and Transportation
Situated just 8 miles from Cincinnati-Northern Kentucky International Airport, our hotel provides a complimentary transfer service to the airport, ensuring a stress-free journey. With a quick 15-minute drive to Cincinnati city center, guests can easily explore the vibrant city.

Comfortable Accommodations
Each room at Florence Microtel Inn & Suites by Wyndham features a cable TV, desk, and cozy bedding. Guests can relax in the en suite bathroom stocked with complimentary toiletries, and some rooms even offer a convenient sofa bed for added comfort.

Amenities for a Pleasant Stay
From a daily continental breakfast to a 24-hour reception and business center, we cater to all your needs. Whether you're visiting Turfway Park just 2 miles away or indulging in shopping and dining at Florence Mall within walking distance, our hotel ensures a memorable stay.

Book now for a delightful experience at our hotel!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note all guests must be 21 years of age or accompanied by a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 6 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 16 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 623 reviews
Cleanliness: 3.86
Service: 9.33
Location: 9.37
Room Quality: 4.32
Amenities: 5.35
Value for Money: 7.31
Food and Beverage: 4.36
Overall Experience: 7.33
P
Pariss solo_traveller us
1
Do better smh
Pros:

I liked the front desk guy pretty cool

Cons:

It was dirty smells like cigarettes too many stains dead roaches on the wall , like hello owners could’ve cleaned up the rooms better maybe they should put more money in this hotel maybe just maybe it would be okay but yeah very dirty and they won’t give me my refund like damn I didn’t even stay

2026-04-14 via Nuitee
J
James couple us
1
We walked out after three minutes of being there. It was horrible nothing good about this. It was a dump. Should not eve
Pros:

There was nothing good about this property. It was rundown it smelled, which carried up through the hallways and into the rooms.

Cons:

There was nothing good about this property. It was rundown it smelled the smell carried up through the hallways into the rooms.
Manager was supposed to start a refund process through booking.com lied to me never did it and booking.com which pieces of crap they are stand behind a bad hotel rather than the Customer

2026-04-13 via Nuitee
N
Nita family_with_children us
6
Cons:

The room smelled like cig smoke

2026-04-10 via Nuitee
S
Shannon family_with_children us
1
Never again.
Pros:

Room size, location

Cons:

Room wasn’t clean. Room smelled funny. Bathroom smelled like cigarettes. Couldn’t get enough towels/wash rags for everyone. Breakfast was Terrible. Window wasn’t locked when we got into our room. Floors looked like they had mud caked on them. Nearly impossible to find parking due to parking lot size and so many people double parking.

2026-04-09 via Nuitee
B
Brittany family_with_children us
10
2026-04-05 via Nuitee
B
Brittany couple us
1
2026-03-25 via Nuitee
V
Vaughn family_with_children us
3
Pros:

The price

Cons:

Bathroom was dirty, broken ceramic sharp tile in front of the bathtub ( I cut my foot on it)
Bugs across the floor. No bath towels
Breakfast was horrible... All the food was gone when we got down there at 8 am

2026-03-25 via Nuitee
G
geronimo solo_traveller us
2
I would not recommend staying there
Pros:

For the price... You get what you paid for

Cons:

Breakfast was poor... Mold around the windows... Mold on the ceiling of the shower... Shower did not work properly... TV channels were limited to four stations... Carpets were not properly vacuumed

2026-03-24 via Nuitee
P
Proctor family_with_children us
7
2026-03-21 via Nuitee
M
Maria couple us
8
Pros:

I’ve stayed there before the morning person they were nice but when I went back the night person was rude and hateful wish I would’ve gotten her name

2026-03-21 via Nuitee
T
Tammy couple us
3
Nothing worked in the room. Toilet ran on and had to take it apart every time it was used.
2026-03-20 via Nuitee
A
Amy family_with_children us
8
Pros:

Sttaff.was very accommodating, the ice machine was broken but the desk clerk was great! Got upgraded to a better room which was amazing ! So grateful that at this trying time the staff was 110%

Cons:

Ice machine browkn

2026-03-15 via Nuitee
L
Latrece solo_traveller us
2
2026-03-07 via Nuitee
A
Audrey couple fr
1
Un taudis !
Pros:

Informations d'arrivée ok.

Cons:

Logement insalubre . Sol gondolé. Pas de rideau de douche, pas de portant, pas de rangement. Pas de table.

2026-03-03 via Nuitee
D
Downey family_with_children us
1
Never again.
Pros:

It was close to everything

Cons:

The hotel was dirty with signs of bed bug activity. There was mold and cigarette burns in the room.

2026-03-02 via Nuitee
J
Jessica family_with_children us
8
Pros:

Beds comfy
Was quite around my room which was the suite

Cons:

Wasn't cleaned right looked like blood stain on carpet and they need cleaned
There was mold around sink and tub cause they don't clean right at all
Also watched 3 live roaches crawl around in bathroom

2026-03-01 via Nuitee
P
Proctor family_with_children us
10
2026-03-01 via Nuitee
E
Ernest solo_traveller us
9
It was a great stay quiet
Pros:

Did not eat breakfast

2026-02-23 via Nuitee
J
Johnson couple us
1
2026-01-31 via Nuitee
M
MOUHAMEDEN solo_traveller us
9
2026-01-23 via Nuitee