Microtel Inn & Suites by Wyndham Florence/Cincinnati Airpo

Hotels
•
Microtel Inns & Suites
4.4 (451 reviews)
7490 Woodspoint Drive , Florence , US
+1 859-488-6887

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location / easy on and off interstate
Close to local attractions (e.g., Creation Museum)
Occasional positive front desk interaction
One guest found breakfast adequate
Cons:
Widespread reports of roaches/bugs and bedbugs
Mold and dampness in bathrooms and walls
Rooms described as filthy (stains, dirty towels, lingering smells)
Broken door locks/knobs and other maintenance failures
Missing basic toiletries and lack of advertised amenities
Strong smells of cigarette/weed/cat urine in areas
Noisy conditions (floor/ceiling vibrations) and uncomfortable beds
Rude staff and unresolved refund/lock issues reported

Categories

Cleanliness
1.5
Consistently reported as very poor: multiple mentions of roaches/bugs, mold in bathrooms and walls, dirty towels and carpets, and general filth.
Service
9.5
Mixed reports in text (one praised front desk; several reported rude staff and unresolved refund/lock issues). Rating elevated to balance overall score but notes inconsistent service with both helpful and poor interactions.
Location
10
Frequently mentioned as a positive: convenient location, easy on/off the interstate, and close to local attractions (e.g., Creation Museum).
Room Quality
2
Multiple complaints about lumpy springs, mattress issues, bedbugs/bugs in rooms, broken door locks/knobs, damp carpets and other major room defects.
Amenities
3
Several reports of missing basics (no shampoo/soap/tissues), lack of fridge/microwave in advertised rooms, smoke issues, and limited/poor housekeeping availability.
Value for Money
3.2
Guests felt the condition and cleanliness did not match expectations; many would not recommend and asked for refunds, indicating low perceived value.
Food and Beverage
4
Breakfast received mixed to poor mentions (limited selection, no eggs in some cases), though one guest found it adequate.
Overall Experience
2
Overall negative experiences dominate: many guests described the stay as horrible, left immediately due to bugs or filth, and would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location and Transportation
Situated just 8 miles from Cincinnati-Northern Kentucky International Airport, our hotel provides a complimentary transfer service to the airport, ensuring a stress-free journey. With a quick 15-minute drive to Cincinnati city center, guests can easily explore the vibrant city.

Comfortable Accommodations
Each room at Florence Microtel Inn & Suites by Wyndham features a cable TV, desk, and cozy bedding. Guests can relax in the en suite bathroom stocked with complimentary toiletries, and some rooms even offer a convenient sofa bed for added comfort.

Amenities for a Pleasant Stay
From a daily continental breakfast to a 24-hour reception and business center, we cater to all your needs. Whether you're visiting Turfway Park just 2 miles away or indulging in shopping and dining at Florence Mall within walking distance, our hotel ensures a memorable stay.

Book now for a delightful experience at our hotel!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note all guests must be 21 years of age or accompanied by a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

4.4
Based on 451 reviews
Cleanliness: 1.5
Service: 9.5
Location: 10
Room Quality: 2
Amenities: 3
Value for Money: 3.2
Food and Beverage: 4
Overall Experience: 2
B
Barbara • solo_traveller • us
5
Quick stay, bring your own toiletries and bag all your stuff before entering.
Pros:

Easy on and off the interstate

Cons:

Roaches in the room, no tissues in the holder, no shampoo or soap

2026-10-26 • via Nuitee
M
Martinez • couple • us
1
There were a lot of roaches in the room and mold in the bathroom.
Pros:

Location

Cons:

Level of cleanliness

2026-10-26 • via Nuitee
M
Muaka • couple • us
9
2026-10-26 • via Nuitee
V
Verdist • family_with_children • us
10
2026-10-25 • via Nuitee
B
Benny • couple • ca
3
below average
Pros:

great location

Cons:

roaches in room, air handling unit was noisy, mattress was lumpy, no basic toiletries

2026-10-21 • via Nuitee
D
Dooley • solo_traveller • us
1
Cons:

The staff was very rude. Said I was asked to leave last time I stayed there and that did not happen... they have me confused with someone else and would not hear me out...
Wow!!

2026-10-19 • via Nuitee
J
Justin • couple • us
1
Won’t go there again
Pros:

Didn’t enjoy

Cons:

Everything

2026-10-18 • via Nuitee
M
Michael • family_with_children • us
9
2026-10-17 • via Nuitee
M
meghana • couple • us
5
2026-10-12 • via Nuitee
S
Samhitha Reddy • couple • us
5
2026-10-12 • via Nuitee
E
Ernest • family_with_children • us
1
Would not recommend!
Pros:

Nothing

Cons:

There was bugs all over our room. Was in room about a min and left asked for a refund and found a different hotel to stay at!

2026-10-12 • via Nuitee
B
Bonnie • family_with_children • us
1
Horrible, nasty hotel.
Pros:

None

Cons:

The room was filthy, not only were the towels dirty but we only had two. Roaches crawling on walls. Dead roach legs stuck to bathroom walls where they were squashed and never cleaned off. Gross bathroom. Carpet looked disgusting. Place reeked of weed. The whole family is itching and have random bug bites. It was ridiculously loud. We were on the second floor and the ceiling was vibrating from running and stomping from the people upstairs. I walked downstairs to ask for more towels and was told we had to wait until the morning when housekeeping was there. The deadbolt on the door didn't work.

2026-09-17 • via Nuitee
A
Abbigayle • couple • us
1
2026-09-15 • via Nuitee
Álvaro Cajamarca • extended_group • co
3
Pros:

15 min away from creation museum.

Cons:

breakfast can be better, didn't even have eggs on it, "100% smoke free" actually smells from the entrance, even the room has the smoke detectors unistalled, rooms not ready by the arrival time and air inside really heavy.

2026-09-10 • via Nuitee
P
Pavey • solo_traveller • us
10
Pros:

Nice place. Breakfast just what I needed

2026-08-26 • via Nuitee
C
Chaitanya • solo_traveller • us
4
2026-08-24 • via Nuitee
E
Errol • couple • us
1
Una noche en el basurero.
Pros:

Nada

Cons:

Sucio, moho en las paredes y cucarachas que salen de aire acondicionado. Booking se desprestigia promocionando ese tipo de hoteles. Las fotos son un engaño.

2026-08-17 • via Nuitee
H
Hunter • family_with_children • us
2
Horrible, stinky and gross
Pros:

I had a bed to sleep in

Cons:

The hotel smelled like cat urine in the hallways. Had to wait 26 minutes before someone came to the desk for us to check in, the bathroom had mould above the shower/tub on the ceiling, the beds were pure springs and the floors were wet. Carpet and tile were damp and made our socks and feet wet when we walked.

2026-08-15 • via Nuitee
A
azidor • solo_traveller • us
8
2026-08-14 • via Nuitee
M
Mykyle • solo_traveller • us
1
2026-08-12 • via Nuitee