HOTEL MYSTAYS Yokohama

Hotels
Mystays Hotel Group
7.7 (2926 reviews)
Naka-ku Sueyoshi-cho 4-81 , Yokohama , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Affordable rates
Comfortable amenities
Cons:
Cleanliness issues
Poor room layout
Limited breakfast variety

Categories

Cleanliness
6.1
Comments about uncleanliness in the bathroom and rooms, with dust and stains mentioned.
Service
8.56
Staff were praised for their kindness and responsiveness.
Location
8.1
Good access to the train station and nearby amenities.
Room Quality
7.06
Some issues with bed sizes and room space mentioned.
Amenities
7.59
Mostly positive, though some suggestions for improvement were made.
Value for Money
9.04
Overall high value reported with good cost-effectiveness.
Food and Beverage
7.6
Breakfast options were good, but variety needs improvement.
Overall Experience
7.57
Generally a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Modern Accommodation and Convenient Location
Hotel Mystays Yokohama is a modern hotel conveniently located within a 5-minute walk from Koganecho Station Train Station and Bandobashi Subway Station. The property offers comfortable guestrooms equipped with essential amenities such as air-conditioning, heating, and free internet.

Relaxing Services and Facilities
Guests can unwind with a relaxing massage or take advantage of the coin-operated laundry machines during their stay. Fax and photocopying services are also available for business travelers, ensuring a hassle-free experience.

Delicious Dining Options and Nearby Attractions
The on-site restaurant offers a daily breakfast buffet and lunch, providing guests with convenient dining choices. Additionally, the hotel's proximity to Chinatown, Yokohama Station, and Minato Mirai makes it an ideal choice for travelers looking to explore the city. Book your stay at Hotel Mystays Yokohama for a comfortable and enjoyable experience.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

Guests must make a reservation in advance to use the on-site parking. The height limit is 2.1 metres, and an additional fee per night is required. Please call or email the property with the guests' vehicle number to make a reservation. Contact details can be found in the booking confirmation.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Breakfast at our hotel is by reservation only. Please make a reservation by 21:00 the day before if you wish to have breakfast.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1630 per day.

Location

Guest Reviews

7.7
Based on 2926 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 7.6
Overall Experience: 7.57
S
SHINYA family_with_children jp
7
コスパ最強
Pros:

コスパが最高で朝食も他社と比べて種類豊富だと個人的な経験で判った。

Cons:

せっかくコスパ良いのに、二重に宿泊料金を取られそうになった。しかし、フロントに不手際があったと帰宅時にしっかり客に伝え対応してくれました。

2026-05-30 via Nuitee
S
Shirato solo_traveller jp
8
Pros:

アメニティも充実していて、部屋の広さも快適でした。

Cons:

有りません。

2026-05-29 via Nuitee
Y
YIFANG solo_traveller jp
10
2026-05-28 via Nuitee
久保 family_with_children jp
10
とても楽しい旅行の思い出になりました
Pros:

家族5人で一部屋泊まれた。朝のバイキングのスタッフさんがとても親切だった

2026-05-27 via Nuitee
N
Natsumi couple jp
8
2026-05-27 via Nuitee
J
Janice day family_with_children ae
7
Pros:

Staff are friendly, professional, and helpful. Good asian & western breakfast. Convenient location.

Cons:

Nothing.

2026-05-27 via Nuitee
M
Mitsuhoshi solo_traveller jp
10
2026-05-27 via Nuitee
T
Takashi couple jp
1
災厄
Cons:

ブッキングコムに予約して行ったら料金も違うし部屋も小さいしペットも2人で寝ると寝返りもできないしバスルームもトイレも小さいし災厄の予約をして後悔してまず2度とブッキングコムに予約しません

2026-05-26 via Nuitee
G
GUSHIKEN solo_traveller jp
8
2026-05-25 via Nuitee
A
Angela solo_traveller au
7
2026-05-25 via Nuitee
M
Mitsunori family_with_children jp
8
2026-05-24 via Nuitee
D
DHIAN family_with_children id
8
2026-05-23 via Nuitee
G
gabriela family_with_children jp
8
2026-05-23 via Nuitee
Y
YEN-CHIN extended_group tw
9
2026-05-20 via Nuitee
N
Natalia solo_traveller jp
7
2026-05-20 via Nuitee
O
Oikawa family_with_children jp
6
必要最低限としてみたビジネスホテルとしては期待値通り
Pros:

朝食のハムと唐揚げがとても美味しかったのと、フロントの接客は丁寧な感じを受けました。

Cons:

朝食のレストランのスタッフの動きに少し不安を感じました。
イス運ぼうとしているスタッフが小さい子どもにぶつけそうな状況を目にしました。
部屋の内装の痛みや汚れが多少見受けられた。

2026-05-18 via Nuitee
K
Koichi couple jp
8
2026-05-18 via Nuitee
横滨水手 family_with_children jp
8
中规中矩的横滨繁华地区酒店
Pros:

价格适中,屋内干净整洁,地理位置好(京急线黄金町站旁)。适合带家人旅行居住。

Cons:

价格适中,中等偏上吧,如果再优惠一些房价,这个地理位置和房间布局,就很完美了。

2026-05-18 via Nuitee
J
Joanna family_with_children pl
10
We enjoyed our stay
Pros:

Big room, nice stuff, good breakfast

Cons:

All good

2026-05-17 via Nuitee
谷口 couple jp
10
2026-05-17 via Nuitee