HOTEL MYSTAYS Yokohama

Hotels
•
Mystays Hotel Group
7.7 (2704 reviews)
Naka-ku Sueyoshi-cho 4-81 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Affordable rates
Comfortable amenities
Cons:
Cleanliness issues
Poor room layout
Limited breakfast variety

Categories

Cleanliness
6.1
Comments about uncleanliness in the bathroom and rooms, with dust and stains mentioned.
Service
8.56
Staff were praised for their kindness and responsiveness.
Location
8.1
Good access to the train station and nearby amenities.
Room Quality
7.06
Some issues with bed sizes and room space mentioned.
Amenities
7.59
Mostly positive, though some suggestions for improvement were made.
Value for Money
9.04
Overall high value reported with good cost-effectiveness.
Food and Beverage
7.6
Breakfast options were good, but variety needs improvement.
Overall Experience
7.57
Generally a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Modern Accommodation and Convenient Location
Hotel Mystays Yokohama is a modern hotel conveniently located within a 5-minute walk from Koganecho Station Train Station and Bandobashi Subway Station. The property offers comfortable guestrooms equipped with essential amenities such as air-conditioning, heating, and free internet.

Relaxing Services and Facilities
Guests can unwind with a relaxing massage or take advantage of the coin-operated laundry machines during their stay. Fax and photocopying services are also available for business travelers, ensuring a hassle-free experience.

Delicious Dining Options and Nearby Attractions
The on-site restaurant offers a daily breakfast buffet and lunch, providing guests with convenient dining choices. Additionally, the hotel's proximity to Chinatown, Yokohama Station, and Minato Mirai makes it an ideal choice for travelers looking to explore the city. Book your stay at Hotel Mystays Yokohama for a comfortable and enjoyable experience.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Guests must make a reservation in advance to use the on-site parking. The height limit is 6.9 feet, and an additional fee per night is required. Please call or email the property with the guests' vehicle number to make a reservation. Contact details can be found in the booking confirmation.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Breakfast at our hotel is by reservation only. Please make a reservation by 21:00 the day before if you wish to have breakfast.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1630 per day.

Location

Guest Reviews

7.7
Based on 2704 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 7.6
Overall Experience: 7.57
K
KAZATO • couple • jp
10
2026-02-14 • via Nuitee
タッキー • family_with_children • jp
7
2026-02-14 • via Nuitee
K
kanako • couple • jp
6
2026-02-14 • via Nuitee
A
Alma • family_with_children • ph
10
2026-02-14 • via Nuitee
S
SHUNSUKE • family_with_children • jp
10
Pros:

お部屋がツインで広く設備も快適だった

2026-02-14 • via Nuitee
R
Risa • family_with_children • jp
8
2026-02-14 • via Nuitee
T
TAEMI • family_with_children • jp
10
快適
Pros:

とても綺麗でよかったです。

Cons:

とくになし

2026-02-13 • via Nuitee
L
Laxton • solo_traveller • us
7
Decent for price, could be cleaner
Pros:

Liked that it was close to the train station and staff were friendly

Cons:

The rooms were very superficially clean, under the bed and around photographs in the wall were very dusty and the air purifier would turn red whenever the A/C unit would come on.

2026-02-13 • via Nuitee
T
takashi • family_with_children • jp
3
普通
Pros:

特になし

Cons:

bookingを通じて予約したが、クイーンとダブルの部屋を予約したが、違いがわからなかった。
おそらく2つの部屋ともダブルだった。

2026-02-13 • via Nuitee
T
Tomohiro • solo_traveller • jp
9
お気遣いに感謝
Pros:

子供とシングルルームで予約したが、空いていたのかシングルツインルームにアップグレードいただいた
部屋に個別空調があり、細かな温度調整や運転切り替えができた

Cons:

シャワーカーテンが生乾きの臭いがした

2026-02-12 • via Nuitee
T
TAKUMI • solo_traveller • jp
9
快適
Pros:

ベットも部屋も綺麗で冷蔵庫もテレビも部屋内にバストイレ付いてて安い

Cons:

土足と靴下で入れるスペースをわけてほしい

2026-02-12 • via Nuitee
A
Aneta • family_with_children • pl
8
2026-02-12 • via Nuitee
I
Inoue • extended_group • jp
8
2026-02-12 • via Nuitee
中井 • couple • jp
10
快適でした。
Pros:

スタッフさんの笑顔が素敵だった

Cons:

景観は？ですが、泊まるのに景観を求めてないので外は見えなくても良かったです。

2026-02-11 • via Nuitee
A
Ayami • extended_group • jp
8
2026-02-11 • via Nuitee
A
Alayna • family_with_children • jp
10
2026-02-11 • via Nuitee
H
H.M.S • family_with_children • jp
10
Pros:

Confortable space and friendly staff. I appreciated the useful amenities like the multipurpose charger. Koganecho is a nice area, with bakeries, Japanese sweet shops and other great food around.

2026-02-10 • via Nuitee
N
nya • couple • us
10
2026-02-10 • via Nuitee
K
KEISUKE • couple • jp
8
2026-02-09 • via Nuitee
S
SHOGO • family_with_children • jp
10
Pros:

全部大満足！受付も広くてきれいで第一印象がとっても良かった！朝ごはんに、ホテル前のパン屋さんで簡単に済ませるのも便利で良かった！

2026-02-08 • via Nuitee