HOTEL MYSTAYS Yokohama

Hotels
•
Mystays Hotel Group
7.7 (3137 reviews)
Naka-ku Sueyoshi-cho 4-81 , Yokohama , JP

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Affordable rates
Comfortable amenities
Cons:
Cleanliness issues
Poor room layout
Limited breakfast variety

Categories

Cleanliness
6.1
Comments about uncleanliness in the bathroom and rooms, with dust and stains mentioned.
Service
8.56
Staff were praised for their kindness and responsiveness.
Location
8.1
Good access to the train station and nearby amenities.
Room Quality
7.06
Some issues with bed sizes and room space mentioned.
Amenities
7.59
Mostly positive, though some suggestions for improvement were made.
Value for Money
9.04
Overall high value reported with good cost-effectiveness.
Food and Beverage
7.6
Breakfast options were good, but variety needs improvement.
Overall Experience
7.57
Generally a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Modern Accommodation and Convenient Location
Hotel Mystays Yokohama is a modern hotel conveniently located within a 5-minute walk from Koganecho Station Train Station and Bandobashi Subway Station. The property offers comfortable guestrooms equipped with essential amenities such as air-conditioning, heating, and free internet.

Relaxing Services and Facilities
Guests can unwind with a relaxing massage or take advantage of the coin-operated laundry machines during their stay. Fax and photocopying services are also available for business travelers, ensuring a hassle-free experience.

Delicious Dining Options and Nearby Attractions
The on-site restaurant offers a daily breakfast buffet and lunch, providing guests with convenient dining choices. Additionally, the hotel's proximity to Chinatown, Yokohama Station, and Minato Mirai makes it an ideal choice for travelers looking to explore the city. Book your stay at Hotel Mystays Yokohama for a comfortable and enjoyable experience.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

Guests must make a reservation in advance to use the on-site parking. The height limit is 2.1 metres, and an additional fee per night is required. Please call or email the property with the guests' vehicle number to make a reservation. Contact details can be found in the booking confirmation.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Breakfast at our hotel is by reservation only. Please make a reservation by 21:00 the day before if you wish to have breakfast.

Please note that maintenance work of fire equipment inspection will be carried out from 15/09/2026 to 16/09/2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

7.7
Based on 3137 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 7.6
Overall Experience: 7.57
Y
Yuya • family_with_children • jp
6
2026-10-14 • via Nuitee
キノ • family_with_children • jp
6
2026-10-14 • via Nuitee
K
Kyoko • solo_traveller • jp
8
2026-10-13 • via Nuitee
A
ASAMI • solo_traveller • jp
8
Pros:

部屋は清潔、開放的で過ごしやすかった

Cons:

排水溝の匂いがたまにした

2026-10-12 • via Nuitee
K
KOUSUKE • family_with_children • jp
8
2026-10-12 • via Nuitee
K
Kohei • solo_traveller • jp
5
2026-10-11 • via Nuitee
Y
YUMIKO • family_with_children • jp
8
良かった
Pros:

朝食が美味しかった。スタッフの方の対応が良かった。お風呂のせんに

Cons:

お風呂の排水口に髪の毛を取るためのネットがあって、水が流れにくかった

2026-10-11 • via Nuitee
G
Gurung • extended_group • jp
1
2026-10-09 • via Nuitee
M
Mitsuyo • family_with_children • jp
10
2026-10-08 • via Nuitee
T
TSUBASA • family_with_children • jp
10
2026-10-08 • via Nuitee
O
Olga • family_with_children • ch
10
Sehr schön!
Pros:

Das Hotel ist sehr gut gelegen und praktisch. Wir waren als Familie mit fünf Personen dort und hatten ein Zimmer mit drei Betten. Für uns war das Zimmer allerdings etwas zu klein. Aufgrund des begrenzten Platzes konnten wir unsere Koffer nicht vollständig auspacken. Die Zimmergröße entspricht jedoch dem typischen Standard in Japan.

Die Lage des Hotels ist perfekt: Die Bahnstation ist in etwa fünf Gehminuten erreichbar. Von dort fährt man nur ca. zehn Minuten mit der Bahn zum Yokohama Hauptbahnhof, von wo aus man gute Verbindungen nach Tokio hat. Die Fußgängerzone von Yokohama ist ebenfalls nur etwa zehn Gehminuten entfernt, und die berühmte Chinatown erreicht man in ca. 30 Minuten zu Fuß.

Ein 7-Eleven befindet sich nur drei Gehminuten entfernt. Dort findet man alles Notwendige, wie Kaffee, kleine Sushi-Snacks, warme Speisen aus der heißen Theke sowie Drogerieartikel.

Das Hotelpersonal ist äußerst freundlich und hilfsbereit. Außerdem gibt es im Hotel einen Waschraum mit drei Waschmaschinen und drei Trocknern. Gegen eine kleine Gebühr kann man dort bequem seine Wäsche waschen und trocknen.

Cons:

Die Zimmergrösse

2026-10-08 • via Nuitee
F
FARIS AFANDI • extended_group • jp
10
2026-10-07 • via Nuitee
Y
Yoshiaki • family_with_children • jp
7
安い
Pros:

安い

Cons:

部屋の設備など、古いものが多いので、新しいものにすれば、もう少し快適に過ごせるかなと思います。

2026-10-07 • via Nuitee
K
KAHO • couple • jp
8
ビジネスホテルの名にぴったり
Pros:

スタッフの質

Cons:

特になし

2026-10-07 • via Nuitee
M
michio • couple • jp
8
2026-10-07 • via Nuitee
H
HIDETO • solo_traveller • jp
4
残念。
Pros:

立地と安さ

Cons:

シャワーカーテンからなのか、シャワー室が半乾きのような異臭がして、トイレも洗面も一体なので最悪だった。 海外の方の宿泊も多く文化の違いからか、ロビー後方のトイレ個室内のサニタリーボックスが使用後の紙?が朝から溢れかえっていて不潔。流すことを海外の言葉で表記すべき。ルームカードキーが一枚しかなく不便。有料でつけた朝食のバイキングは種類は多いが、特に美味しいとは思えず残念。他の関東のホテルでも同価格帯の宿泊料で無料バイキング付きで美味しいところは沢山ある。冷蔵庫にお水の用意はない。各回に自販機があるがお水やお茶は売り切れていて、結局コンビニに買いに出た。部屋は古い感じがして、ロールカーテンも破れたまま。シャワー室周りの擦れた木枠の箇所なども塗り直したり修繕や補修はされていない。細かいことを気にせずに安く素泊まりする分にはいいのかもしれないが、全体的に気になる点が多すぎた。

2026-09-18 • via Nuitee
H
Hiroyuki • solo_traveller • jp
7
2026-09-18 • via Nuitee
T
Tomokazu • solo_traveller • jp
8
2026-09-18 • via Nuitee
S
sakamoto • family_with_children • jp
7
2026-09-16 • via Nuitee
R
REMI • family_with_children • jp
10
最高
2026-09-16 • via Nuitee