HOTEL MYSTAYS Yokohama

Hotels
•
Mystays Hotel Group
7.7 (3007 reviews)
Naka-ku Sueyoshi-cho 4-81 , Yokohama , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Affordable rates
Comfortable amenities
Cons:
Cleanliness issues
Poor room layout
Limited breakfast variety

Categories

Cleanliness
6.1
Comments about uncleanliness in the bathroom and rooms, with dust and stains mentioned.
Service
8.56
Staff were praised for their kindness and responsiveness.
Location
8.1
Good access to the train station and nearby amenities.
Room Quality
7.06
Some issues with bed sizes and room space mentioned.
Amenities
7.59
Mostly positive, though some suggestions for improvement were made.
Value for Money
9.04
Overall high value reported with good cost-effectiveness.
Food and Beverage
7.6
Breakfast options were good, but variety needs improvement.
Overall Experience
7.57
Generally a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Modern Accommodation and Convenient Location
Hotel Mystays Yokohama is a modern hotel conveniently located within a 5-minute walk from Koganecho Station Train Station and Bandobashi Subway Station. The property offers comfortable guestrooms equipped with essential amenities such as air-conditioning, heating, and free internet.

Relaxing Services and Facilities
Guests can unwind with a relaxing massage or take advantage of the coin-operated laundry machines during their stay. Fax and photocopying services are also available for business travelers, ensuring a hassle-free experience.

Delicious Dining Options and Nearby Attractions
The on-site restaurant offers a daily breakfast buffet and lunch, providing guests with convenient dining choices. Additionally, the hotel's proximity to Chinatown, Yokohama Station, and Minato Mirai makes it an ideal choice for travelers looking to explore the city. Book your stay at Hotel Mystays Yokohama for a comfortable and enjoyable experience.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

Guests must make a reservation in advance to use the on-site parking. The height limit is 2.1 metres, and an additional fee per night is required. Please call or email the property with the guests' vehicle number to make a reservation. Contact details can be found in the booking confirmation.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Breakfast at our hotel is by reservation only. Please make a reservation by 21:00 the day before if you wish to have breakfast.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1630 per day.

Location

Guest Reviews

7.7
Based on 3007 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 7.6
Overall Experience: 7.57
森山 • solo_traveller • jp
9
2026-07-11 • via Nuitee
K
KOICHI • solo_traveller • jp
8
ビジネスで頻繁に利用するならおすすめ
Pros:

スタッフの対応が一番　交通のベンがよい。

Cons:

8月になると急に高くなる。

2026-07-11 • via Nuitee
Y
yuki. • solo_traveller • jp
10
2026-07-11 • via Nuitee
K
KOICHI • solo_traveller • jp
8
Cons:

値段と部屋の解離がある

2026-07-11 • via Nuitee
山口 • family_with_children • jp
10
満足だった。
Pros:

スタッフの対応が、良かった。ちょっとしたテーブルと椅子が、あり便利だった。

Cons:

朝食のバイキングのテーブルと取りに行く場所が、遠かった。

2026-07-11 • via Nuitee
真柄 • solo_traveller • jp
9
気兼ねなくリラックスできました
Pros:

気兼ねなく泊まれる。

Cons:

特になし

2026-07-10 • via Nuitee
D
Declan • solo_traveller • au
9
2026-07-10 • via Nuitee
C
Catibrie • couple • us
10
2026-07-09 • via Nuitee
あち • family_with_children • jp
8
2026-07-08 • via Nuitee
T
Toshio • solo_traveller • jp
9
good
Pros:

朝食がおいしかった。

2026-07-07 • via Nuitee
森山 • solo_traveller • jp
6
まぁまぁ良かったです
Cons:

ベッドカバーは　綺麗にされていたんですが
あまりにも　きちんと　されていて　カバーをはずす時きつくて　大変でした

2026-07-07 • via Nuitee
Y
Yuuki • family_with_children • jp
6
良かった
Pros:

接客

Cons:

シャワー置く所が壊れてた

2026-07-07 • via Nuitee
三浦 • solo_traveller • jp
10
2026-07-07 • via Nuitee
K
KOSUKE • couple • jp
9
2026-07-07 • via Nuitee
マイ • extended_group • jp
10
さいこう。
Pros:

手続きなど、初めてなのを察して優しく笑顔で教えてくれたので良かったです。

Cons:

ほんとに無いです。
お部屋もすごく綺麗で広くて景色も綺麗でした。
店員さんの接客もノリが良くて面白かったです！

2026-07-06 • via Nuitee
M
Miyako • solo_traveller • jp
8
2026-07-06 • via Nuitee
Y
Yuu • couple • jp
8
2026-07-05 • via Nuitee
S
Sudeep • solo_traveller • in
8
Good for money
Pros:

Location, cleanliness, punctuality

Cons:

Slow and laggy wifi, no wardrobe

2026-07-05 • via Nuitee
S
SATOSHI • couple • jp
7
2026-07-05 • via Nuitee
一翔 • extended_group • jp
10
Pros:

朝食が美味しかった。アメニティの質が高かった。駅からのアクセスが良かった。料金な対してのサービスがとても高かった。

2026-07-05 • via Nuitee