HOTEL MYSTAYS Yokohama

Hotels
•
Mystays Hotel Group
7.7 (2970 reviews)
Naka-ku Sueyoshi-cho 4-81 , Yokohama , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Affordable rates
Comfortable amenities
Cons:
Cleanliness issues
Poor room layout
Limited breakfast variety

Categories

Cleanliness
6.1
Comments about uncleanliness in the bathroom and rooms, with dust and stains mentioned.
Service
8.56
Staff were praised for their kindness and responsiveness.
Location
8.1
Good access to the train station and nearby amenities.
Room Quality
7.06
Some issues with bed sizes and room space mentioned.
Amenities
7.59
Mostly positive, though some suggestions for improvement were made.
Value for Money
9.04
Overall high value reported with good cost-effectiveness.
Food and Beverage
7.6
Breakfast options were good, but variety needs improvement.
Overall Experience
7.57
Generally a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Modern Accommodation and Convenient Location
Hotel Mystays Yokohama is a modern hotel conveniently located within a 5-minute walk from Koganecho Station Train Station and Bandobashi Subway Station. The property offers comfortable guestrooms equipped with essential amenities such as air-conditioning, heating, and free internet.

Relaxing Services and Facilities
Guests can unwind with a relaxing massage or take advantage of the coin-operated laundry machines during their stay. Fax and photocopying services are also available for business travelers, ensuring a hassle-free experience.

Delicious Dining Options and Nearby Attractions
The on-site restaurant offers a daily breakfast buffet and lunch, providing guests with convenient dining choices. Additionally, the hotel's proximity to Chinatown, Yokohama Station, and Minato Mirai makes it an ideal choice for travelers looking to explore the city. Book your stay at Hotel Mystays Yokohama for a comfortable and enjoyable experience.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

Guests must make a reservation in advance to use the on-site parking. The height limit is 2.1 metres, and an additional fee per night is required. Please call or email the property with the guests' vehicle number to make a reservation. Contact details can be found in the booking confirmation.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Breakfast at our hotel is by reservation only. Please make a reservation by 21:00 the day before if you wish to have breakfast.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1630 per day.

Location

Guest Reviews

7.7
Based on 2970 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 7.6
Overall Experience: 7.57
Y
YU • family_with_children • jp
8
2026-06-27 • via Nuitee
M
masahiro • family_with_children • jp
9
2026-06-26 • via Nuitee
M
MAYUMI • solo_traveller • jp
8
2026-06-26 • via Nuitee
K
Kawauchi • couple • jp
8
2026-06-26 • via Nuitee
Y
YASUKO • family_with_children • jp
7
2026-06-25 • via Nuitee
T
TAKASHI • family_with_children • jp
9
Pros:

スタッフの対応が良かった。

Cons:

特になし。

2026-06-24 • via Nuitee
西村 • solo_traveller • jp
6
いつも通り
Pros:

スタッフの対応は良かった

Cons:

セミダブルでしたが
部屋が極狭
バスルームのシャワーカーテンが閉めきれず
ユニットバスルーム全体が水浸し

2026-06-23 • via Nuitee
Y
Yanagida • couple • jp
10
2026-06-23 • via Nuitee
K
KANTA • solo_traveller • jp
10
2026-06-22 • via Nuitee
Y
Yi • couple • jp
10
2026-06-22 • via Nuitee
C
CHING YI • extended_group • tw
10
遇到一位會說中文的櫃檯人員，很感謝他幫我們解決了行李箱及房卡的問題，服務很好，真的很感謝🙏
Pros:

服務態度及品質非常好

Cons:

沒有

2026-06-22 • via Nuitee
A
Amo • solo_traveller • jp
7
2026-06-21 • via Nuitee
H
Hayato • solo_traveller • jp
8
Pros:

立地。

2026-06-21 • via Nuitee
伊藤 • family_with_children • jp
8
お得感がある
Pros:

朝食がとても美味しかった。

2026-06-21 • via Nuitee
M
Makiko • couple • jp
6
Pros:

駅が近い、リーズナブル

Cons:

コップが不清潔なことが、連泊中2度あった

2026-06-21 • via Nuitee
D
Daisuke • couple • jp
6
2026-06-20 • via Nuitee
K
kana • family_with_children • jp
8
2026-06-18 • via Nuitee
I
IZUMI • family_with_children • jp
8
快適でした
Pros:

シンプルで清潔で駅から近いし、スタッフの方も親切で感じが良かったです。

Cons:

別にありません。

2026-06-17 • via Nuitee
N
Nadine • solo_traveller • de
7
Empfehlenswert
Pros:

Direkt vor der Tür ist ein Kanal, der sehr schön ist. Das Personal war sehr nett.

Cons:

Die Sehenswürdigkeiten sowie der Bahnhof sind nicht in der Nähe.

2026-06-16 • via Nuitee
Y
Yuuya • solo_traveller • jp
10
2026-06-16 • via Nuitee