HOTEL MYSTAYS Yokohama

Hotels
•
Mystays Hotel Group
7.7 (2704 reviews)
Naka-ku Sueyoshi-cho 4-81 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Affordable rates
Comfortable amenities
Cons:
Cleanliness issues
Poor room layout
Limited breakfast variety

Categories

Cleanliness
6.1
Comments about uncleanliness in the bathroom and rooms, with dust and stains mentioned.
Service
8.56
Staff were praised for their kindness and responsiveness.
Location
8.1
Good access to the train station and nearby amenities.
Room Quality
7.06
Some issues with bed sizes and room space mentioned.
Amenities
7.59
Mostly positive, though some suggestions for improvement were made.
Value for Money
9.04
Overall high value reported with good cost-effectiveness.
Food and Beverage
7.6
Breakfast options were good, but variety needs improvement.
Overall Experience
7.57
Generally a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Modern Accommodation and Convenient Location
Hotel Mystays Yokohama is a modern hotel conveniently located within a 5-minute walk from Koganecho Station Train Station and Bandobashi Subway Station. The property offers comfortable guestrooms equipped with essential amenities such as air-conditioning, heating, and free internet.

Relaxing Services and Facilities
Guests can unwind with a relaxing massage or take advantage of the coin-operated laundry machines during their stay. Fax and photocopying services are also available for business travelers, ensuring a hassle-free experience.

Delicious Dining Options and Nearby Attractions
The on-site restaurant offers a daily breakfast buffet and lunch, providing guests with convenient dining choices. Additionally, the hotel's proximity to Chinatown, Yokohama Station, and Minato Mirai makes it an ideal choice for travelers looking to explore the city. Book your stay at Hotel Mystays Yokohama for a comfortable and enjoyable experience.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Guests must make a reservation in advance to use the on-site parking. The height limit is 6.9 feet, and an additional fee per night is required. Please call or email the property with the guests' vehicle number to make a reservation. Contact details can be found in the booking confirmation.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Breakfast at our hotel is by reservation only. Please make a reservation by 21:00 the day before if you wish to have breakfast.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1630 per day.

Location

Guest Reviews

7.7
Based on 2704 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 7.6
Overall Experience: 7.57
S
Sarasa • couple • jp
7
2026-03-07 • via Nuitee
A
Akiko • extended_group • jp
8
設備共に言うこと無く安価で宿泊出来ました
Pros:

お部屋三人部屋広くて快適に過ごせました

Cons:

問題ないです

2026-03-07 • via Nuitee
C
Cheng Hui • solo_traveller • tw
10
2026-03-07 • via Nuitee
O
OTA • extended_group • jp
1
Cons:

部屋の壁が薄く、
隣りの宿泊者の声や生活音がかなり気になった。
朝食のメニュー数は多かったが、
どれもパッとしない感じ。
ご飯（米）だけでも美味しく感じれれば
まだ良いイメージになると思った。

2026-03-07 • via Nuitee
S
Shigematsu • family_with_children • jp
9
2026-03-07 • via Nuitee
M
Misa • couple • jp
8
必要最低限は揃っていた
Pros:

清潔だった。きちんと清掃されていた。
駅から近かった。

Cons:

お風呂の換気扇があまり機能してなかった。
壁が薄く、隣の人の話し声や赤ちゃんの泣き声が聞こえた。

2026-03-07 • via Nuitee
Y
YAMADA • extended_group • tw
9
2026-03-04 • via Nuitee
A
akane • couple • jp
9
2026-03-04 • via Nuitee
I
ISHIKAWA • extended_group • jp
8
2026-03-04 • via Nuitee
M
Miu • couple • jp
10
2026-03-04 • via Nuitee
しおざわ • family_with_children • jp
8
2026-03-03 • via Nuitee
今村 • family_with_children • jp
4
Pros:

ツインの部屋が広くてよかった。

朝食がおいしかった。

Cons:

朝食券をつけ忘れて購入しないといけないという説明
男性スタッフの対応が冷たすぎて、朝から不快だった。

ツインの部屋で写真はベットがくっついていたが、離れていた。

人数分のタオルや歯ブラシが準備されていなかった。

2026-03-03 • via Nuitee
平賀 • family_with_children • jp
8
2026-03-02 • via Nuitee
Y
YASUJI • couple • jp
10
ゆっくり休んだ
Pros:

きれいな状態

Cons:

何もない

2026-03-02 • via Nuitee
中原 • family_with_children • jp
9
Pros:

広くて子連れには最高

Cons:

特になし

2026-03-01 • via Nuitee
H
Hideyuki • family_with_children • jp
8
とてもリーズナブル
Pros:

部屋がとても広く価格がリーズナブル

Cons:

少し建物が古め

2026-03-01 • via Nuitee
K
KIKUCHI • family_with_children • jp
7
Pros:

スタッフの対応が丁寧だった。

Cons:

朝食ありにしたが、7時からと遅かったので食べられなかった。もう少し時間を早く始めてほしい。

2026-03-01 • via Nuitee
H
Hideshima • family_with_children • jp
9
2026-03-01 • via Nuitee
T
takayuki • family_with_children • jp
6
2026-02-28 • via Nuitee
R
r • couple • jp
10
2026-02-28 • via Nuitee