HOTEL MYSTAYS Yokohama

Hotels
•
Mystays Hotel Group
7.7 (2829 reviews)
Naka-ku Sueyoshi-cho 4-81 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Affordable rates
Comfortable amenities
Cons:
Cleanliness issues
Poor room layout
Limited breakfast variety

Categories

Cleanliness
6.1
Comments about uncleanliness in the bathroom and rooms, with dust and stains mentioned.
Service
8.56
Staff were praised for their kindness and responsiveness.
Location
8.1
Good access to the train station and nearby amenities.
Room Quality
7.06
Some issues with bed sizes and room space mentioned.
Amenities
7.59
Mostly positive, though some suggestions for improvement were made.
Value for Money
9.04
Overall high value reported with good cost-effectiveness.
Food and Beverage
7.6
Breakfast options were good, but variety needs improvement.
Overall Experience
7.57
Generally a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Modern Accommodation and Convenient Location
Hotel Mystays Yokohama is a modern hotel conveniently located within a 5-minute walk from Koganecho Station Train Station and Bandobashi Subway Station. The property offers comfortable guestrooms equipped with essential amenities such as air-conditioning, heating, and free internet.

Relaxing Services and Facilities
Guests can unwind with a relaxing massage or take advantage of the coin-operated laundry machines during their stay. Fax and photocopying services are also available for business travelers, ensuring a hassle-free experience.

Delicious Dining Options and Nearby Attractions
The on-site restaurant offers a daily breakfast buffet and lunch, providing guests with convenient dining choices. Additionally, the hotel's proximity to Chinatown, Yokohama Station, and Minato Mirai makes it an ideal choice for travelers looking to explore the city. Book your stay at Hotel Mystays Yokohama for a comfortable and enjoyable experience.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

Guests must make a reservation in advance to use the on-site parking. The height limit is 2.1 metres, and an additional fee per night is required. Please call or email the property with the guests' vehicle number to make a reservation. Contact details can be found in the booking confirmation.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Breakfast at our hotel is by reservation only. Please make a reservation by 21:00 the day before if you wish to have breakfast.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1630 per day.

Location

Guest Reviews

7.7
Based on 2829 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 7.6
Overall Experience: 7.57
A
Ayumu • extended_group • jp
6
Pros:

毎日清掃が入る

Cons:

関内駅から若干遠い

2026-04-11 • via Nuitee
T
TAKAHASHI • solo_traveller • jp
10
2026-04-09 • via Nuitee
M
Miyuki • family_with_children • jp
7
ありがとう
Pros:

家族４人で十分な部屋だった

Cons:

アルコールの自動販売機がなかった

2026-04-07 • via Nuitee
G
Grace • solo_traveller • ug
7
Pros:

It is quiet and clean. Staff are good

2026-04-06 • via Nuitee
立军 • family_with_children • jp
9
2026-04-05 • via Nuitee
N
NAOMI • family_with_children • jp
6
2026-04-04 • via Nuitee
M
Makoto • family_with_children • jp
5
Pros:

地下駐車場からエレベーターで部屋階まで上り下りできたのが便利でした。

Cons:

体を洗うタオル(スポンジ)が部屋になかった。ロビーにアメニティがあったのでそこに置いてあったのかな。あるのなら部屋に置いておいてもらいたい。

2026-04-03 • via Nuitee
Y
Yamaguchi • couple • jp
10
2026-04-03 • via Nuitee
N
Nobuhiko • solo_traveller • jp
8
2026-04-03 • via Nuitee
O
Omura • family_with_children • jp
8
Pros:

家族４人で宿泊しましたが、部屋も広く、過ごしやすかったです。

Cons:

特にないです。

2026-04-03 • via Nuitee
T
TOMOMI • family_with_children • jp
10
また利用したいです。
Pros:

お部屋が綺麗、スタッフの対応が最高でした。

Cons:

特に見当たらなかったです。

2026-04-03 • via Nuitee
S
shinji • family_with_children • ph
8
良かったですよ。
Pros:

ホテルの前のサクラがとても綺麗でした。
黄金町駅からも徒歩3分くらいで便利。

Cons:

５階の部屋は喫煙可だったのですが部屋の中より廊下がとてもタバコ臭くて参りました。

2026-04-01 • via Nuitee
H
HISAKO • family_with_children • jp
7
2026-03-31 • via Nuitee
A
Auction • family_with_children • jp
8
2026-03-30 • via Nuitee
S
Shinji • family_with_children • jp
10
2026-03-30 • via Nuitee
Y
y • family_with_children • jp
8
総合的には満足！
Pros:

基本的なものは揃っていて良かったです。喫煙が出来る部屋は大変便利でした。受付けの方はとても親切でした。

Cons:

シーツにシミがありました。ちょっと清潔感が…と思ってしまった。あと、電気はベッド側だけ消えるとか切替えがあるといいなと思いました。

2026-03-30 • via Nuitee
Y
YUMI • family_with_children • jp
9
Pros:

スタッフのかたの親切な対応がとても良かったです

Cons:

夜中廊下が人の声などでうるさかった

2026-03-30 • via Nuitee
T
TOSHIYUKI • family_with_children • jp
5
2026-03-29 • via Nuitee
W
WrrAphL • family_with_children • th
10
2026-03-26 • via Nuitee
�O�J • family_with_children • jp
8
2026-03-25 • via Nuitee