HOTEL MYSTAYS Yokohama

Hotels
•
Mystays Hotel Group
7.7 (2798 reviews)
Naka-ku Sueyoshi-cho 4-81 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Kind staff
Affordable rates
Comfortable amenities
Cons:
Cleanliness issues
Poor room layout
Limited breakfast variety

Categories

Cleanliness
6.1
Comments about uncleanliness in the bathroom and rooms, with dust and stains mentioned.
Service
8.56
Staff were praised for their kindness and responsiveness.
Location
8.1
Good access to the train station and nearby amenities.
Room Quality
7.06
Some issues with bed sizes and room space mentioned.
Amenities
7.59
Mostly positive, though some suggestions for improvement were made.
Value for Money
9.04
Overall high value reported with good cost-effectiveness.
Food and Beverage
7.6
Breakfast options were good, but variety needs improvement.
Overall Experience
7.57
Generally a good experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:55

Property Description

Modern Accommodation and Convenient Location
Hotel Mystays Yokohama is a modern hotel conveniently located within a 5-minute walk from Koganecho Station Train Station and Bandobashi Subway Station. The property offers comfortable guestrooms equipped with essential amenities such as air-conditioning, heating, and free internet.

Relaxing Services and Facilities
Guests can unwind with a relaxing massage or take advantage of the coin-operated laundry machines during their stay. Fax and photocopying services are also available for business travelers, ensuring a hassle-free experience.

Delicious Dining Options and Nearby Attractions
The on-site restaurant offers a daily breakfast buffet and lunch, providing guests with convenient dining choices. Additionally, the hotel's proximity to Chinatown, Yokohama Station, and Minato Mirai makes it an ideal choice for travelers looking to explore the city. Book your stay at Hotel Mystays Yokohama for a comfortable and enjoyable experience.

Important information:

Please note that the credit card used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

Guests must make a reservation in advance to use the on-site parking. The height limit is 2.1 metres, and an additional fee per night is required. Please call or email the property with the guests' vehicle number to make a reservation. Contact details can be found in the booking confirmation.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Breakfast at our hotel is by reservation only. Please make a reservation by 21:00 the day before if you wish to have breakfast.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1630 per day.

Location

Guest Reviews

7.7
Based on 2798 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 9.04
Food and Beverage: 7.6
Overall Experience: 7.57
原 • family_with_children • jp
8
Pros:

スタッフの方が丁寧に対応してくれました。

Cons:

簡易ベッドの下に、前の宿泊の方の物であろう、つけ爪が1つ落ちていました。

2026-03-21 • via Nuitee
Ｎaomi • family_with_children • jp
6
2026-03-21 • via Nuitee
北林 • family_with_children • jp
10
Pros:

スタッフさんは丁寧な対応でした。

Cons:

お風呂のシャワーカーテンの付け方があまり良くなかった。床が濡れてしまう。

2026-03-21 • via Nuitee
K
Kalliopi • family_with_children • de
10
Pros:

Es war ein schönes Zimmer. Es war sauber und das Personal war sehr nett.
Die Zugverbindungen von dem Hotel aus waren klasse!

2026-03-21 • via Nuitee
M
MANAMI • family_with_children • jp
10
また泊まりにきたい。
Pros:

駅から近く便利だった。
周りにコンビニや飲食店も多かった。

Cons:

なし。

2026-03-21 • via Nuitee
M
Marius • extended_group • de
7
2026-03-20 • via Nuitee
上井 • family_with_children • jp
10
また泊まりたい!!
Pros:

最寄り駅から近く目的地までも移動しやすかったです。
部屋が広くベッドも大きめだったので快適に過ごせました。

2026-03-20 • via Nuitee
T
tatsuya • couple • jp
4
Pros:

横浜近辺では比較的リーズナブル

Cons:

室内の換気扇がうるさい

2026-03-20 • via Nuitee
C
Chihiro • couple • jp
5
部屋の清潔感はないが、価格を考えると妥協できるかな？
Pros:

ベッドはとても寝やすかったです！

Cons:

到着してすぐどんな感じかなーって部屋を見た時ユニットバスの部屋に髪の毛が落ちてたのと、壁にも髪の毛が３本くらい張り付いてて、すごい嫌でした…。ベッドの上の天井も埃がすごくて、寝る時に目がつく場所だったのでそこも見ていただけると嬉しかったです。みなさんの評価もよかったのでとても残念でした。

2026-03-20 • via Nuitee
T
tatsuya • couple • jp
4
Pros:

値段が安い

Cons:

全体的に古く、設備も傷んでいる

2026-03-20 • via Nuitee
K
Krishna • couple • jp
10
2026-03-19 • via Nuitee
T
TAKAHIRO • family_with_children • jp
10
値段以上にお得感があった。
Pros:

値段相応以上のサービス。部屋は清掃が行き届いており、朝食バイキングも値段相応。荷物の預かりや質問への対応も丁寧。総じてサービスが良い。

Cons:

特になし。

2026-03-18 • via Nuitee
ユンミン • family_with_children • jp
9
Pros:

チェックインの際こちらに少しミスがあったのですがすごく優しく対応していただきました
部屋も綺麗でよかったです
チェックアウトもスムーズでした

2026-03-18 • via Nuitee
T
Tokuko • family_with_children • jp
9
快適に過ごせました。
Pros:

フロントの対応がとても良かったです。また、駐車場が地下にあり便利でした。

Cons:

部屋の窓の内側のブラインドが汚れていた事が気になりました。

2026-03-17 • via Nuitee
H
hiroyuki • solo_traveller • jp
7
2026-03-17 • via Nuitee
宏明 • family_with_children • jp
7
2026-03-16 • via Nuitee
O
Orii • family_with_children • jp
5
Pros:

STAFFの方の対応が良かった！

Cons:

特にない。

2026-03-16 • via Nuitee
Y
Yuki • family_with_children • jp
7
2026-03-16 • via Nuitee
S
SHIZUKU • family_with_children • jp
7
2026-03-16 • via Nuitee
A
Anna Maria • family_with_children • jp
9
2026-03-15 • via Nuitee