Caravelle Saigon

Hotels
Independent
9.2 (165 reviews)
19 - 23 Lam Son Square, District 1, Ho Chi Minh City , Ho Chi Minh City , VN

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Excellent breakfast
Cons:
Unfriendly staff
Room had a moldy smell

Categories

Cleanliness
8.28
There is a mention of a moldy smell coming from the old carpet.
Service
9.25
Overall positive mentions of staff and helpfulness, though there was one report of unfriendly staff.
Location
9.79
Hotel is centrally located with easy access to restaurants and shops.
Room Quality
9.24
Rooms are generally described as clean and comfortable, but one mention of a smell.
Amenities
9.27
Amenities are enjoyed, especially the breakfast buffet.
Value for Money
9.23
Guests feel the hotel is worth the price considering the location and service.
Food and Beverage
9.28
Breakfast buffet received high praise.
Overall Experience
9.25
Overall, guests have a high opinion of their stay, with little issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:25

Property Description

Experience the ultimate luxury at Caravelle Saigon, where sophistication and comfort converge in the heart of Ho Chi Minh City.

Unwind in Style
Recharge at our full-service spa, indulging in massages, body treatments, and rejuvenating facials. For the active traveler, enjoy our health club, outdoor pool, and hot tub designed for relaxation and recreation.

Gastronomic Delights
Savor delectable cuisine at NINETEEN Restaurant or opt for 24-hour room service for a private dining experience. Don't forget to enjoy refreshing drinks from our poolside bar and 2 lively lounges.

Convenience at Your Fingertips
Stay connected with complimentary wireless internet, and take advantage of our business center and roundtrip airport shuttle service. With 333 air-conditioned rooms equipped with premium amenities, your comfort is our priority.

Elevate your stay by booking a room at Caravelle Saigon today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    Please note, some room types at this property are not available when booking a stay with children.

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 165 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
S
Sergei couple ru
9
2026-07-17 via Nuitee
G
Gideon extended_group za
10
Great stay!
Pros:

Location was great! Gym was awesome. Very nice all in all! Signature lounge was a good experience.

2026-07-14 via Nuitee
3
310anette Family Copenhagen, Zealand
10
Highly recommended hotel
Pros:

We had the most wonderful stay. Never have we meet more friendly and helpful staff. The hotel location could not be better. We had a room with Signature lounge which was a perfect way to start our Vietnam adventure. And an evening swim in the pool was fantastic

2026-07-13 via Tripadvisor
D
Dreamer03287013162 Family
10
Good
Pros:

Hieu bell good service friendly smiling
Room is beautiful

2026-07-10 via Tripadvisor
M
mk0pf NONE St. Gallen, Canton of St. Gallen
10
Top Hotel Saigon
Pros:

perfect stay in perfect sympathetic hotel. nice, clean big rooms, accomodating staff without overdoing it, excellent reflections restaurant,
very good location.
saigon - always caravelle hotel

2026-07-10 via Tripadvisor
J
julienr526 Business
10
Hôtel recommended
Pros:

Good hôtel, Nice staff particularly Mr CO and Mrs Nhung

2026-07-08 via Tripadvisor
Q
Qwerty6363 Couples Orlando, Florida
10
Total 5 Star experience
Pros:

This is an amazing and wonderful hotel. The staff were fantastic and caring. Everyone remembered our names the entire time we were there. The food and the restaurant was fantastic. A beautiful view right over the Opera House and Central square of Saigon. The rooms are fantastic everything in them and about them is premium from furnishings to electronics to any and all amenities at the property. Everything about this hotel was five star but one thing I will add in particular. This hotel at the absolute greatest shower I have ever had in my life and I'm in my sixties. As you get older you notice little things like how long it takes for the water to get hot being able to change the water pressure does it have massage features does the drain work appropriately and on and on and on. I'm actually not OCD about showers but this one was just 100% the greatest shower that I have ever used and the massage feature be careful if you turn the water pressure up too much it would take the paint off your car and the skin off you if you're not careful, but as far as getting an actual massage from a shower head, truly unbelievable. I feel like I'm being lazy by not specifically addressing all the good qualities of the hotel including the fact that it has a very nice casino in property, but it's just fantastic overall and why spoil the surprise for anyone that might stay there. You should find nothing or maybe one tiny thing you don't like about the hotel when you stay there and other than that you should find it to be an amazing warm comfortable fantastic experience. Even the snootiest of the elite will still find satisfaction at this wonderful hotel. Also for the price it's a wonderful value. It cost half of what another five star hotel cost on the same weekend that we stayed in Saigon we wanted to stay at both of them. The Caravelle stood tall against the other hotel that cost twice as much. My advice would be book it, you won't regret it and don't miss the breakfast buffet and the free afternoon happy hour which is effectively dinner- we're not talking about tiny egg rolls and nacho chips with cheese- this is top quality chef prepared (snack) food but with 40 selections trust me you're not going out to dinner after this and it's between 5:30 and 7:30 and you get the free unlimited cocktails and food as long as you opt for the premium lounge access which probably cost you $20 per person per day more it is definitely worth it, you have a wonderful view and it's like being in a fine dining restaurant with premium service just for the happy hour.

2026-07-08 via Tripadvisor
P
Phong-HCMC NONE Ho Chi Minh City
8
Good place
Pros:

Good place
good position
good food
good restaurant
good staff
small pool
no free sauna
no free steam
live music in the cafe at night

2026-07-06 via Tripadvisor
J
Jaeschke extended_group au
9
2026-07-05 via Nuitee
N
Neville couple za
8
Premium hotel, great location and value for money
Pros:

Location perfect. Walking distance from all main activities.
Spacious and clean room. Staff super friendly and accommodating.
Will definitely return in future.

Cons:

Nothing

2026-07-05 via Nuitee
E
edisont999 Couples
10
Good service
Pros:

Hieu bell was very nice, provided good service

2026-07-02 via Tripadvisor
C
conrada207 Couples
10
Ho chi minh city gem 💎
Pros:

Amazing hotel, 5 star service, fabulous

2026-07-02 via Tripadvisor
H
H6027EDtl Business
10
An amazing experience with great service
Pros:

I had a wonderful experience staying here. The room was very clean, and the bed was really comfortable, providing the perfect environment for a restful night.
What truly made our stay memorable was the staff. Both the customer service team and the housekeeping staff were remarkably warm, friendly, and always eager to help with a smile.
The food selections in the lounge were beautifully presented and tasted amazing. Thank you for the hospitality!

2026-07-02 via Tripadvisor
G
geoffreyj388 Business
10
The lounge at the Caravelle hotel
Pros:

We stayed in a beautiful suite with lounge access which was incredible. The highlight of our stay was meeting Chieu in the lounge who provided an unbelievable service in the lounge, he should be promoted to a senior position as his affable demeanor, enthusiasm and his skills are best in class and has made the experience on the lounge one to remember.

2026-06-30 via Tripadvisor
A
admiralsolo NONE
10
Zero Regrets
Pros:

We found this location a bit by chance and a bit by luck. Location mattered so we took a chance on this hotel even though it cost more than other places. Glad we did.
Amazing location with easy access to most walking sites.
The place was super clean and the staff was amazing. I would stay here again for sure.

2026-06-29 via Tripadvisor
R
r_ginan2018 Family
10
2 weeks at the Caravelle Saigon in June 2026: a stay to remember!
Pros:

I recently spent fourteen nights at the Caravelle across two separate reservations for what was, in many ways, a once-in-a-lifetime father-daughter journey back to Vietnam. My father is now ninety years old and first left this country decades ago under circumstances very different from those that brought us back together. We deliberately chose the Caravelle not simply because it is an excellent hotel, but because it is one of Saigon's enduring heritage landmarks. This place has quietly witnessed history while continuing to welcome new generations of travelers.

Before my father even arrived, the hotel accommodated my request to have our rooms next to each other. This required modifying his original reservation and upgrading him to a different room category, a decision I was very happy to make because I wanted him to enjoy every comfort possible during this special trip. His flight arrived early in the morning, and having our rooms side by side made everything effortless from the very beginning. He was genuinely delighted with his upgraded room, and I was grateful that the hotel's reservations and front office teams worked with me to make the arrangement possible. It was one of many thoughtful gestures that set the tone for the warmth and professionalism we experienced throughout the following two weeks.

Our rooms were spacious, beautifully appointed, and offered wonderful views over the city. I especially appreciated the thoughtful amenities and high-quality bath products that encouraged me to slow down and enjoy the room after a busy day in Saigon. Like many historic hotels in tropical climates, there are naturally areas that would benefit from periodic refurbishment. I noticed that some of the furnishings and curtains are beginning to show their age. Vietnam's humidity is simply part of the environment, not a flaw of the property. When I mentioned that the rooms felt damp, the hotel promptly installed dehumidifiers in both of our rooms, which remained in place for the duration of our stay. It was a practical solution delivered quickly and without hesitation. Construction was underway during our visit, and the hotel informed us in advance with a thoughtful note placed in each room. Although the famous Saigon Saigon Rooftop Bar was temporarily closed for renovations, this ultimately mattered very little to us because we had intentionally planned much of our stay around enjoying the Signature Lounge when at the hotel.

The Signature Lounge deserves special recognition, particularly Uyên, Anh, Nhi, Kiet, Oanh, Quynh, Nam, Huy, Dat, Ngan, and Khang (my apologies if I overlooked anyone). As a daughter traveling with an elderly parent, I naturally found myself watching everything. I watched how staff interacted with my father when I was beside him, but I also watched when I quietly stepped away. Every single time he entered the lounge, he was greeted warmly and respectfully. Assistance was offered naturally and sincerely. Nothing ever felt scripted. There was a quiet kindness in the way every member of the team cared for him, and I will always remember it. What impressed me most was not simply individual excellence, but the way the lounge staff functioned as a true team. Leadership, full-time employees, and trainees all worked together seamlessly with obvious pride in their craft. Service never felt scripted or mechanical. Instead, each member contributed something uniquely their own while maintaining remarkably consistent standards. They anticipated needs without hovering, remembered preferences without making a spectacle of it, and somehow balanced professionalism with genuine warmth. I had the pleasure of chatting with many members of the team throughout my stay while my father enjoyed reading, reflecting, or reminiscing. Each conversation revealed a different personality, a different story, and a different way of making guests feel welcome. It is rare to encounter a hospitality team that functions so cohesively while still allowing each individual to shine. This balance is undoubtedly one of the Signature Lounge's greatest strengths. In the end, I have a meaningful token that now rests on my arm, always reminding me of my father, Vietnam, and the many people who quietly became part of the journey that led me to it.

I must also enthusiastically recognize the Kara Spa, which became an essential part of my stay. Over the course of two weeks, I booked six massages, ranging from 90 to 120 minutes, all with Ms. Van. Simply put, Ms. Van is exceptional. She possesses remarkable strength, consistency, and intuition. Every treatment was methodical and focused, with careful attention paid to areas of accumulated tension from long flights, work commitments, and constant travel. Her pressure remained wonderfully consistent throughout every appointment, something that experienced spa guests know is surprisingly uncommon. Travel inevitably brings unexpected schedule changes, and I had to adjust several appointments at the last minute. The spa staff accommodated these changes graciously and professionally each time. Their flexibility allowed me to continue taking care of myself during what was otherwise a very demanding work trip. By the end of my stay, my appointments with Ms. Van had become more than a luxury; they had become a necessity. They had become part of the rhythm that allowed me to maintain both my professional commitments and fully enjoy my time with my father. I cannot recommend her highly enough.

The Caravelle is much more than a luxury hotel or a destination for business travelers. It is one of Saigon's living landmarks. Give yourself enough time to appreciate its history, enjoy its hospitality, and allow the people who work there to get to know you. If you do, I suspect you will leave with far more than photographs and souvenirs. My father and I certainly did.

2026-06-29 via Tripadvisor
A
A902UIluisa Couples
10
I am a customer and I want to give my appreciation to the staff Special NHUNG
Pros:

Wonderful experience. Very kind the personal, special the concierge Lady NHUNGH. Location is perfect. We love the restaurant.
Love the architecture

2026-06-28 via Tripadvisor
A
Ahmed couple ae
9
Pros:

The location was extremely close to everything. In the middle of the high end street.

Cons:

All was perfect

2026-06-28 via Nuitee
M
Michael solo_traveller de
10
2026-06-26 via Nuitee
J
John couple nz
10
Great stay and would stay againnno
Pros:

Great location

Cons:

N/A

2026-06-26 via Nuitee