Caravelle Saigon

Hotels
9.2 (3373 reviews)
19 - 23 Lam Son Square , Ho Chi Minh City , VN

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
Business center
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Review Highlights

Pros:
Helpful staff
Great location
Excellent breakfast
Cons:
Unfriendly staff
Room had a moldy smell

Categories

Cleanliness
8.28
There is a mention of a moldy smell coming from the old carpet.
Service
9.25
Overall positive mentions of staff and helpfulness, though there was one report of unfriendly staff.
Location
9.79
Hotel is centrally located with easy access to restaurants and shops.
Room Quality
9.24
Rooms are generally described as clean and comfortable, but one mention of a smell.
Amenities
9.27
Amenities are enjoyed, especially the breakfast buffet.
Value for Money
9.23
Guests feel the hotel is worth the price considering the location and service.
Food and Beverage
9.28
Breakfast buffet received high praise.
Overall Experience
9.25
Overall, guests have a high opinion of their stay, with little issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:25

Property Description

Central Location
Situated in the bustling city center, Caravelle Saigon offers easy access to iconic landmarks and modern shopping destinations, ensuring you're always at the heart of the action.

Historic Charm with Modern Luxury
Experience a blend of history and modernity at Caravelle Saigon, where the historic surroundings meet luxurious and contemporary rooms, providing the perfect setting for your stay in this vibrant city.

Unparalleled Convenience
From the nearby Opera House to the legendary Ben Thanh Market, immerse yourself in the rich culture and convenience that Caravelle Saigon has to offer, creating unforgettable memories during your visit.

Experience the best of historic charm and modern luxury at Caravelle Saigon. Book now to create unforgettable memories in the heart of this vibrant city.

Important information:

Limousine service is available at a surcharge. Guests are required to provide arrival details in advance using the Special Requests box available.

Signature Floor Privileges:

- Opening Hours: 06:00 to 22:00.
- Sunrise Breakfast at Signature Lounge: 06:00 to 10:00.
- Sunset Evening Cocktail: 17:30 to 19:30 (includes Canapes, Wines, Spirits and Signature Drinks…).
- All-day refreshment: Soft Drinks, Fruit Juices, Sparkling and Still Water, Tea and Coffee.
- Sparkling Wine available all day with charges apply.
- Conference Room: one hour free usage with up to 8 guests( Subject to availability).
- Private check-in & check-out at Signature Lounge.
(*) Children under 12 years old will have no access to Signature lounge according to hotel regulations.
(*) Dress code: smart casual.

The name on the credit card used for the booking should correspond to the guest staying at the property and must be presented during check-in.


"If the guest cancels, transportation booked through the hotel 24 hours prior to arrival or if the guest is a No Show, the full amount of the transportation service shall be charged."

Please note that extra beds can not be placed in Deluxe, Opera and Signature room types. Kindly select other room types to accommodate any extra bed requirement.

Extra Bed requests for 31 December 2025 are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

9.2
Based on 3373 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
L
Linda • solo_traveller • au
10
2026-09-18 • via Nuitee
A
Andrea • couple • au
6
Pros:

Position

Cons:

No opening windows
Rooftop bar closed

2026-09-15 • via Nuitee
M
marianne • family_with_children • nl
10
2026-09-13 • via Nuitee
M
marianne • couple • nl
7
2026-09-13 • via Nuitee
J
Jenny • family_with_children • us
10
2026-09-04 • via Nuitee
J
Josephine • couple • au
10
2026-08-30 • via Nuitee
S
Stephen • solo_traveller • au
10
2026-08-27 • via Nuitee
J
joseph • solo_traveller • au
10
Pros:

The dining room could be a bit cleaner

2026-08-27 • via Nuitee
E
Elia • solo_traveller • it
9
2026-08-25 • via Nuitee
J
Jahanzeb • solo_traveller • pk
9
2026-08-24 • via Nuitee
G
Gus • solo_traveller • se
7
2026-08-24 • via Nuitee
T
Tiep • solo_traveller • vn
10
2026-08-22 • via Nuitee
U
Udo • family_with_children • de
10
Es war alles perfekt
Pros:

Perfekte Lage, super freundliches Personal, vietnamesischer Style

2026-08-17 • via Nuitee
8
848tuyetv • Friends getaway
10
Great hotel
Pros:

Hieu Bell good service, friendly.

2026-08-15 • via Tripadvisor
1
174kylieg • Friends getaway • Adelaide, Greater Adelaide, South Australia
8
First time staying @ The Caravelle
Pros:

Second visit but first stay at the Caravelle. Our room was messed up at check in but rectified quickly. We booked an Opera view room. From the 24th floor all we could see was the roof. Room smallish, comfy beds, nice bathroom/toilet/shower. A/C doesn’t make it to the vanity area so drying your hair is a sweat fest. Breakfast buffet very good, so was the bar. Staff lovely and attentive. Had a set course lunch in the restaurant which was very good. Location is perfect. Wish we had another night there to explore more.

2026-08-15 • via Tripadvisor
J
JESUS • family_with_children • es
9
Pros:

Magnífica ubicación. Magnífico desayuno. Personal muy atento. Ideal para conocer Saigón.

Cons:

Mi habitación daba a la ópera. Se colaba el ruido del trafico. Debería estar mejor insonorizada

2026-08-15 • via Nuitee
D
Dreamer65119994918 • Family
10
Great hotel
Pros:

Perfect location, beautiful. Bellman Hieu was very professional and friendly

2026-08-14 • via Tripadvisor
J
J3255IZritab • Business
10
Great start to the trip
Pros:

Very friendly and helpful nice location

2026-08-14 • via Tripadvisor
P
Philip084 • NONE • Sydney, New South Wales
10
An Enjoyable and Relaxing Stay in Ho Chi Minh City
Pros:

Is a perfect hotel to stay in Ho Chi Minh City. The location is fantastic located in the heart of the city . The food during breakfast is good. A walking distance to Ben Than Market, famous for souvenirs and imitations . Hoop on Hoop Off bus is in front of the hotel. Big shopping malls are walking distance including saigon Orchestra. Take Grab for the cost of 3 dollars to enjoy the floating saigon princess deluxe dining experience for only 60usd. One thing if you want to have Fun then you can play Casino located in the hotel premises.

2026-08-12 • via Tripadvisor
E
E3775OZmiat • Family
10
amazing customer service
Pros:

Love staying at the Caravelle saigon, Hieu Bell specifically is so helpful and kind he always goes out of his way to help me and bring food delivery to me, open doors, and provide very good customer service above standards. It makes me so happy to have someone who cares so much about my experience at the hotel. also the 5 stars for Customer service here as well the rest of the staff are friendly too.

2026-08-12 • via Tripadvisor