Caravelle Saigon

Hotels
Independent
9.2 (165 reviews)
19 - 23 Lam Son Square, District 1, Ho Chi Minh City , Ho Chi Minh City , VN

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Excellent breakfast
Cons:
Unfriendly staff
Room had a moldy smell

Categories

Cleanliness
8.28
There is a mention of a moldy smell coming from the old carpet.
Service
9.25
Overall positive mentions of staff and helpfulness, though there was one report of unfriendly staff.
Location
9.79
Hotel is centrally located with easy access to restaurants and shops.
Room Quality
9.24
Rooms are generally described as clean and comfortable, but one mention of a smell.
Amenities
9.27
Amenities are enjoyed, especially the breakfast buffet.
Value for Money
9.23
Guests feel the hotel is worth the price considering the location and service.
Food and Beverage
9.28
Breakfast buffet received high praise.
Overall Experience
9.25
Overall, guests have a high opinion of their stay, with little issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:25

Property Description

Experience the ultimate luxury at Caravelle Saigon, where sophistication and comfort converge in the heart of Ho Chi Minh City.

Unwind in Style
Recharge at our full-service spa, indulging in massages, body treatments, and rejuvenating facials. For the active traveler, enjoy our health club, outdoor pool, and hot tub designed for relaxation and recreation.

Gastronomic Delights
Savor delectable cuisine at NINETEEN Restaurant or opt for 24-hour room service for a private dining experience. Don't forget to enjoy refreshing drinks from our poolside bar and 2 lively lounges.

Convenience at Your Fingertips
Stay connected with complimentary wireless internet, and take advantage of our business center and roundtrip airport shuttle service. With 333 air-conditioned rooms equipped with premium amenities, your comfort is our priority.

Elevate your stay by booking a room at Caravelle Saigon today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    Please note, some room types at this property are not available when booking a stay with children.

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 165 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
K
Kevin
10
Pros:

Excellent hotel in the heart of HCM City the. Saigon Rooftop bar is a great way to wind down at the end of the day with a beer or cocktail. Excellent breakfast and enjoyed the pool

2025-10-11 via Nuitee
H
Huong
10
Pros:

Ideal location, great staff and comfortable clean room.

2025-10-07 via Nuitee
T
TUNG
8
Pros:

Better for the last 2 days.

2025-09-30 via Nuitee
D
Deborah partner
10
Pros:

Very luxurious hotel, loved all the little attention to detail, everyone was very friendly and helpful. There is a turndown service every evening and they even leave a chocolate on your pillow. It is so close to everything in district 1, we ended up walking everywhere as it wasn’t as hot, just have to watch out for the rain. The rooftop bar was lovely, unfortunately the cathedral was being refurbished when we visited but once it is all done, it will make the view even better. And their cocktails are delicious.

2025-09-29 via Nuitee
S
Sarah partner
10
Pros:

Wonderful hotel and facilities

2025-09-29 via Nuitee
T
TUNG
6
Pros:

Lack of adequate hot water.

2025-09-28 via Nuitee
A
Arvy
10
Pros:

Great place to stay for six nights on a business trip to HCMC. The rooms are great, the staff is helpful and lots to do in the area. The breakfast buffet is also excellent. Highly recommend.

2025-09-27 via Nuitee
S
Susan
10
Pros:

Great as usual

2025-09-22 via Nuitee
D
Daniel
10
Still Excellent hotel and service
Pros:

Excellent hotel at right next to The Opera House i have been staying here for 20 years

2025-09-19 via Nuitee
R
Rosy partner
10
Pros:

Excellent breakfast very good very attentive staff

2025-09-19 via Nuitee
R
Roberto
10
Pros:

Is in the middle of the city with walking distance of a lot of restaurants and shops

2025-09-18 via Nuitee
A
Attila
10
Pros:

Perfect

2025-09-15 via Nuitee
M
Maurenia family
10
Pros:

Service, breakfast and location

2025-09-08 via Nuitee
R
Ramesh friends
8
Pros:

Very nice location and recently updated

2025-09-07 via Nuitee
M
Mark Thomas partner
10
Pros:

Staff and service second to none, property position is in a great spot close to all. Transport is easy a great price. Shopping is fantastic

2025-09-02 via Nuitee
K
Kenneth
10
Pros:

Great stay

2025-08-25 via Nuitee
D
Dao
6
Pros:

Check in 5 mìnutes before 2pm but they said the room is not ready. Breakfast servicing is no good either. I asked for bún bò hue but he ooured the phố broth into my bowl, when i pointed out that is not bún bò hue broth, he said let mẹ change it without saying sorry at all, it seems it is common mistake…it was no big deal but offering an appology would be nice

2025-08-19 via Nuitee
L
Loh friends
8
Pros:

Stayed for 3 nights. Very beautiful hotel. Walkable to shopping area and conveniently at the central location to all tourist attractions. Staff were helpful and friendly.
Will be back.

2025-08-18 via Nuitee
K
Korak family
10
Pros:

Special mentions at Club Lounge for Ngan, Annh, Nam and Quincy. Uyen is one of the best . The Cuban band at Saigon Saigon Rooftop Bar and Theo the manager there is extremely talented. Tri from concierge is also helpful.

2025-08-17 via Nuitee
Q
Quang family
10
Pros:

Amazing place, amazing workers, very very helpful.

2025-08-14 via Nuitee