Caravelle Saigon

Hotels
•
Independent
9.2 (165 reviews)
19 - 23 Lam Son Square, District 1, Ho Chi Minh City , Ho Chi Minh City , VN
84-28-38234999

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Excellent breakfast
Cons:
Unfriendly staff
Room had a moldy smell

Categories

Cleanliness
8.28
There is a mention of a moldy smell coming from the old carpet.
Service
9.25
Overall positive mentions of staff and helpfulness, though there was one report of unfriendly staff.
Location
9.79
Hotel is centrally located with easy access to restaurants and shops.
Room Quality
9.24
Rooms are generally described as clean and comfortable, but one mention of a smell.
Amenities
9.27
Amenities are enjoyed, especially the breakfast buffet.
Value for Money
9.23
Guests feel the hotel is worth the price considering the location and service.
Food and Beverage
9.28
Breakfast buffet received high praise.
Overall Experience
9.25
Overall, guests have a high opinion of their stay, with little issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:25

Property Description

Experience the ultimate luxury at Caravelle Saigon, where sophistication and comfort converge in the heart of Ho Chi Minh City.

Unwind in Style
Recharge at our full-service spa, indulging in massages, body treatments, and rejuvenating facials. For the active traveler, enjoy our health club, outdoor pool, and hot tub designed for relaxation and recreation.

Gastronomic Delights
Savor delectable cuisine at NINETEEN Restaurant or opt for 24-hour room service for a private dining experience. Don't forget to enjoy refreshing drinks from our poolside bar and 2 lively lounges.

Convenience at Your Fingertips
Stay connected with complimentary wireless internet, and take advantage of our business center and roundtrip airport shuttle service. With 333 air-conditioned rooms equipped with premium amenities, your comfort is our priority.

Elevate your stay by booking a room at Caravelle Saigon today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    Please note, some room types at this property are not available when booking a stay with children.

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 165 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
G
georgewP4785PQ • Business
10
Wonderful Experience!
Pros:

Most Friendly and accommodating staff that I have stayed with!
Just a great overall experience!

2026-05-08 • via Tripadvisor
J
Joanna2020 • NONE • Miedzyrzecz, Lubusz Province, Western Poland
10
Maybe again
Pros:

Great hotel in the right place :)
We loved our room and the lounge upstairs.
Breakfast area downstairs should be bigger.
Breakfasts in the lounge upstairs were good enough

2026-05-07 • via Tripadvisor
G
GJMLyon • Business • Lyon, Rhone, Auvergne-Rhône-Alpes
10
Séjour professionnel
Pros:

Good stay nice room nice airport shuttle with mr Phuong

2026-05-07 • via Tripadvisor
J
Jiro • couple • jp
10
Pros:

ホーチミンの中心にあり、街歩きに大変便利です。
部屋も綺麗で、手動ですかウォシュレットも有ります。
スタッフは皆さん丁寧に対応されていました。

Cons:

特に有りません。

2026-05-07 • via Nuitee
A
AliJoburg • NONE
10
Great stay at caravelle
Pros:

Perfect location. Rooms were clean and fresh. Everything was updated. Breakfasts were excellent. The roof top bar was the only tired part of the hotel which wasn’t a problem as there were loads of other walkable options.

2026-05-06 • via Tripadvisor
R
Roy • couple • au
8
Enjoyable stay with a few rough edges showing
Pros:

Room was as advertised with great view of the Opera House. Staff at bars and front of house were unfailingly friendly and excellent. The rooftop bar with its Vietnam War history was really interesting.

Cons:

We paid for the breakfast buffet on one morning. Found it pretty underwhelming. The pool area is looking really tired and a bit grubby. Some reinvestment required.

2026-05-06 • via Nuitee
S
Stephen • couple • au
10
2026-05-06 • via Nuitee
Y
Y7084AWanthonyp • NONE
10
A lovely, elegant hotel with exceptional staff
Pros:

The hotel is perfectly located, elegant with great staff. Ms Thy and the rest of staff were always willing to help and gave us a wonderful stay. The Signature room with lounge access was excellent, providing an exclusive venue for drinks and canapes. Highly recommended.

2026-05-05 • via Tripadvisor
H
hanhn897 • Business
10
good service
Pros:

hotel is very good, supporting team is very good, especially Ms. Châu Lê (Sales Department), she is very keen and well take care of guests

2026-05-05 • via Tripadvisor
P
Pham • couple • vn
5
2026-05-05 • via Nuitee
J
Jasmina • couple • si
8
Ms. Vy was very helpful-first room we were assigned had a really bad odor, and they transfered us to another room. Thank
Pros:

The location,

Cons:

The fact that they hold a deposit despite full pre-payment; the breakfast room and coffee could be better

2026-05-05 • via Nuitee
S
Sophie • extended_group • gb
9
Pros:

The location was fantastic right in the heart of Ho Chi Minh! The hotel rooftop bar was amazing, it had great views and a fab happy hour! The hotel rooms were spacious and had the bathrooms were lovely!

Cons:

N/A

2026-05-04 • via Nuitee
K
kian kok • couple • my
8
Pros:

good

2026-05-03 • via Nuitee
S
SONIA • couple • gb
10
Elegant and comfortable hotel.
Pros:

The location of the Caravelle is perfect. Right next to the Opera House and everything we needed was close by and walkable for us. The hotel itself is lovely. Spotless, tastefully decorated with attentive staff. We had a king room which was incredibly comfortable. Beautiful bed and pillows and a very nice shower. We paid a little extra for the Signature Lounge access which was rather lovely. It gives you a personal check in/check out experience, free tea, coffee and soft drinks throughout the day, light food/snacks in the afternoon and complimentary sunset cocktails and canapés in the evening for 2 hours. It was a nice touch and the food offered was occasionally enough to fill us up instead of going out.
The gym facilities are excellent and the pool area is nice. It gets the most sun in the mornings until lunchtime and the sun loungers and day beds are comfortable. There is also a pool bar, iced water in the gym and free fresh fruit.

Cons:

Nothing

2026-05-03 • via Nuitee
C
craigpZ7085UA • Couples
10
Airport Transfer
Pros:

Very good transfer with Mr Phuong the driver. Safe, friendly and very courteous. Recommend this service when Ho Chi Minh

2026-05-02 • via Tripadvisor
B
Bayan • solo_traveller • gb
9
2026-05-02 • via Nuitee
K
Karina Thi Huong • couple • au
9
Grear staff, good service & great location
Pros:

Excellent

Cons:

Nothing I didn't like

2026-05-02 • via Nuitee
Y
Yavuz Recep • couple • tr
10
2026-05-01 • via Nuitee
J
james • couple • th
7
Very good
Pros:

It was all good

Cons:

At times the staff was just too much....fussy trying to do everything for me...I understand its there job to help and all but just a little too much

2026-05-01 • via Nuitee
E
Erica • couple • au
8
Very comfy
Pros:

The hotel was very comfortable. The spa & massages were magnificent! Beds were very comfy. But perfect for a stopover route to Europe.

Cons:

Only downside was a musty smell through the aircon.

2026-05-01 • via Nuitee