Caravelle Saigon

Hotels
•
Independent
9.2 (165 reviews)
19 - 23 Lam Son Square, District 1, Ho Chi Minh City , Ho Chi Minh City , VN
84-28-38234999

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Excellent breakfast
Cons:
Unfriendly staff
Room had a moldy smell

Categories

Cleanliness
8.28
There is a mention of a moldy smell coming from the old carpet.
Service
9.25
Overall positive mentions of staff and helpfulness, though there was one report of unfriendly staff.
Location
9.79
Hotel is centrally located with easy access to restaurants and shops.
Room Quality
9.24
Rooms are generally described as clean and comfortable, but one mention of a smell.
Amenities
9.27
Amenities are enjoyed, especially the breakfast buffet.
Value for Money
9.23
Guests feel the hotel is worth the price considering the location and service.
Food and Beverage
9.28
Breakfast buffet received high praise.
Overall Experience
9.25
Overall, guests have a high opinion of their stay, with little issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:25

Property Description

Experience the ultimate luxury at Caravelle Saigon, where sophistication and comfort converge in the heart of Ho Chi Minh City.

Unwind in Style
Recharge at our full-service spa, indulging in massages, body treatments, and rejuvenating facials. For the active traveler, enjoy our health club, outdoor pool, and hot tub designed for relaxation and recreation.

Gastronomic Delights
Savor delectable cuisine at NINETEEN Restaurant or opt for 24-hour room service for a private dining experience. Don't forget to enjoy refreshing drinks from our poolside bar and 2 lively lounges.

Convenience at Your Fingertips
Stay connected with complimentary wireless internet, and take advantage of our business center and roundtrip airport shuttle service. With 333 air-conditioned rooms equipped with premium amenities, your comfort is our priority.

Elevate your stay by booking a room at Caravelle Saigon today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    Please note, some room types at this property are not available when booking a stay with children.

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 165 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
P
pat • couple • au
10
Loved the stay great staff and very central.
Pros:

It’s a great location easy to get around

Cons:

The property is beautiful and their breakfast if very good,

2026-06-03 • via Nuitee
T
Thai • extended_group • vn
9
2026-06-01 • via Nuitee
F
Faraz • couple • au
10
2026-06-01 • via Nuitee
H
Hung • extended_group • vn
7
2026-05-30 • via Nuitee
I
Ian • couple • au
10
Pros:

Excellent location- old world charm- fantastic staff and amenities

2026-05-29 • via Nuitee
X
Xtian B • solo_traveller • fr
10
2026-05-28 • via Nuitee
V
VAN • family_with_children • jp
10
Highly recommend
Pros:

The Signature Lounge is very nice, with a great view over the city, and offers drinks, good canapés, and a good breakfast too.
Room beautifully appointed, very comfy beds

Cons:

No bathtub in the Signature room category
The shower gel and shampoo look posh, from an "Australian-owned brand" but are actually made in China. At this price point, I would expect something either real luxury or locally sourced if they are aiming for SDG. OEM stuff from China fits neither the image nor the idea. The same brand is used in M-gallery hotel too though, so perhaps that's how things are now.

2026-05-28 • via Nuitee
S
Sriram • couple • in
6
2026-05-27 • via Nuitee
M
Minh • couple • au
4
Pros:

Location

Cons:

All services

2026-05-26 • via Nuitee
T
Thanh • solo_traveller • au
10
Pros:

Good location, room comfortable and staff helpful

2026-05-26 • via Nuitee
W
Wiltschko • family_with_children • vn
1
I got totally disappointed
Pros:

Location

Cons:

Getting worst

2026-05-26 • via Nuitee
H
HAMID • couple • ae
8
It is comfortable
Pros:

Location

Cons:

Clean

2026-05-26 • via Nuitee
B
Bretsbeentravlin • NONE • Dunsborough, Busselton, Margaret River Region, Western Australia
10
Don’t ignore this place
Pros:

Great location, first class service, we chose the signature package and felt it was well worth it. It made you feel exclusive, this package provided us (and other package users) our own breakfast buffet, afternoon tea which rolled into free drinks (alcohol). The hotel felt well located as we walked to many of the popular tourist sites and there are many bars and eateries within the area.

2026-05-25 • via Tripadvisor
T
tungp2018 • Business
10
Great choice for you
Pros:

Great location, the room is so nice, clean and quite at the heart of the city.
Next to everything you need. Legacy hotel but will all new facilities.

2026-05-25 • via Tripadvisor
L
Louise • couple • gb
9
Busy hotel, excellent facility but businesslike
Pros:

Ideal location, fabulous pool, comfortable room particularly the bed

Cons:

Spa staff rather business like and not very welcoming.
Ground floor area is soulless. Terrace was not open which was very disappointing

2026-05-25 • via Nuitee
T
Thu Trang • extended_group • nl
10
2026-05-25 • via Nuitee
B
Bret • couple • au
10
Felt central to tourist hot spots
Pros:

Cleanliness, location and staff

2026-05-25 • via Nuitee
J
Journey605535 • Couples • Dianella, Stirling, Greater Perth, Western Australia
10
A great location for visiting the Ho Chi Minh City area. Central to museums shopping centres and local markets
Pros:

A great hotel with attentive staff particularly in the club lounge. Our every needs were carefully considered with staff providing great insights into the local area. Kiet was a wonderful host providing a unique experience and fabulous guidance we look forward to returning some day

2026-05-24 • via Tripadvisor
W
Wiltschko • family_with_children • vn
1
There is a kind of scam about room upgrading. Also very strange billing and charging system. Hotel staff brake into room
Pros:

Nothing, may be the location only

Cons:

Total confusion among hotel staff. Very bad service. Totally wrong concept.

2026-05-24 • via Nuitee
E
E868EMthun • Business
10
Service
Pros:

Hiếu Bell, friendly and Best service in town.

2026-05-23 • via Tripadvisor