Caravelle Saigon

Hotels
8.9 (3229 reviews)
19 - 23 Lam Son Square , Ho Chi Minh City , VN

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
Business center
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Review Highlights

Pros:
Excellent central location (ideal for sightseeing)
Very friendly, attentive and named staff praised repeatedly
Good breakfast and dining options
Comfortable beds and well-maintained rooms
Spa and hotel facilities highly rated
Cons:
Undisclosed added taxes and perceived poor value for breakfast
Breakfast service ends early for jet-lagged families
Some rooms small, traffic noise, no opening windows and minor A/C issues
Rooftop bar closed during stay and occasional dining-room cleanliness notes
Guest upset by use of a bird of prey to deter pigeons

Categories

Cleanliness
8.6
Rooms reported as cleaned well overall, though a few comments mention the dining room could be cleaner and one review noted a 'kalk' smell in a room.
Service
10
Consistently praised across reviews — staff repeatedly described as lovely, very helpful and attentive; several named employees singled out for excellent service.
Location
10
Multiple reviews call the location perfect/central and ideal for sightseeing (walking distance to markets and major attractions).
Room Quality
8.2
Mixed feedback: comfortable beds and good bathrooms but some rooms are small, traffic/noise for opera-facing rooms, no opening windows in some rooms, A/C not reaching vanity and missing full-length mirror noted.
Amenities
8.7
Spa and facilities praised (spa described as fantastic); casino and lounge available, but rooftop bar closure and occasional limited breakfast hours were mentioned.
Value for Money
7.8
Concerns about added taxes not disclosed at booking and breakfast being seen as overpriced; overall value tempered despite strong location and service.
Food and Beverage
8.4
Breakfast repeatedly described as very good, with some praise for restaurant lunches; criticisms include high price, early breakfast end times and a note about dining room cleanliness.
Overall Experience
9.5
Overall very positive stays reported ('perfect', 'excellent') with prompt resolution of minor issues; a notable concern about an animal welfare practice (bird of prey) affected some opinions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Central Location
Situated in the bustling city center, Caravelle Saigon offers easy access to iconic landmarks and modern shopping destinations, ensuring you're always at the heart of the action.

Historic Charm with Modern Luxury
Experience a blend of history and modernity at Caravelle Saigon, where the historic surroundings meet luxurious and contemporary rooms, providing the perfect setting for your stay in this vibrant city.

Unparalleled Convenience
From the nearby Opera House to the legendary Ben Thanh Market, immerse yourself in the rich culture and convenience that Caravelle Saigon has to offer, creating unforgettable memories during your visit.

Experience the best of historic charm and modern luxury at Caravelle Saigon. Book now to create unforgettable memories in the heart of this vibrant city.

Important information:

Limousine service is available at a surcharge. Guests are required to provide arrival details in advance using the Special Requests box available.

Signature Floor Privileges:

- Opening Hours: 06:00 to 22:00.
- Sunrise Breakfast at Signature Lounge: 06:00 to 10:00.
- Sunset Evening Cocktail: 17:30 to 19:30 (includes Canapes, Wines, Spirits and Signature Drinks…).
- All-day refreshment: Soft Drinks, Fruit Juices, Sparkling and Still Water, Tea and Coffee.
- Sparkling Wine available all day with charges apply.
- Conference Room: one hour free usage with up to 8 guests( Subject to availability).
- Private check-in & check-out at Signature Lounge.
(*) Children under 12 years old will have no access to Signature lounge according to hotel regulations.
(*) Dress code: smart casual.

The name on the credit card used for the booking should correspond to the guest staying at the property and must be presented during check-in.


"If the guest cancels, transportation booked through the hotel 24 hours prior to arrival or if the guest is a No Show, the full amount of the transportation service shall be charged."

Please note that extra beds can not be placed in Deluxe, Opera and Signature room types. Kindly select other room types to accommodate any extra bed requirement.

Extra Bed requests for 31 December 2025 are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

8.9
Based on 3229 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.2
Amenities: 8.7
Value for Money: 7.8
Food and Beverage: 8.4
Overall Experience: 9.5
M
Marcia • couple • br
8
2026-10-31 • via Nuitee
C
CHARLOTTE • family_with_children • gb
6
Pros:

Location is great, staff were lovely. Bed was divine!

Cons:

Added taxes that weren’t disclosed at time of booking. Breakfast is ridiculously over priced and finishes too early for a family with jet lag.

The worst part was a poor bird of prey tied up by the pool to scare the pigeons. I get that this may be a cultural difference but it’s cruel and not ok for a 5 star hotel. They need to deal with pigeons some other way.

2026-10-28 • via Nuitee
N
Nebocha • couple • nl
7
Normaal
Pros:

Ligt centraal

Cons:

Kamers rook veel naar kalk

2026-10-25 • via Nuitee
A
Anastasia • couple • ru
10
Stunning location, service and facilities
Pros:

Absolutely stunning location, staff and facilities. Spa area is fantastic.

Cons:

I would love to have a full length mirror in the room. Other than that nothing to complain about

2026-10-24 • via Nuitee
A
Andreas • solo_traveller • at
9
2026-10-23 • via Nuitee
K
Kevin • solo_traveller • au
10
Pros:

So welcoming

2026-10-21 • via Nuitee
O
Olivier • solo_traveller • fr
8
2026-10-21 • via Nuitee
O
Olivier • solo_traveller • fr
8
Tres agréable et très bien situé
Pros:

L’emplacement et la
Gentillesse des
Collaborateurs

Cons:

L’annonce
Quotidienne delà
Fermeture du
Petit déjeuner à 9h45 et le
Début
Du
Débarrassage prématuré

2026-10-21 • via Nuitee
J
Jo Yoan • couple • tw
8
2026-10-21 • via Nuitee
K
Karla • solo_traveller • gb
10
2026-10-20 • via Nuitee
E
Eleanor • couple • us
10
2026-10-18 • via Nuitee
M
MiJung • couple • kr
10
10월5일~10일 라운지에 근무하셨던 분 모두 당신들은 최고의 호텔리어입니다. 특히 Ms.vg,Dat,Ngan,Kinmie(?)-죄송합니다. 성함을 잘 몰라서.. 당신들 최고입니다
Pros:

아침식사 컨디션 좋습니다. 다만 5일을 계속 먹으니 좀...... 그렇다는거지요...
위치는 완전 좋습니다. 우리는 여행을 가면 완전 센터를 찾는데... 딱 맞습니다.

Cons:

없습니다.

2026-10-16 • via Nuitee
T
Tran Tran • couple • vn
9
2026-10-15 • via Nuitee
H
Hai • solo_traveller • vn
10
2026-10-12 • via Nuitee
N
Nielsen • solo_traveller • dk
9
2026-10-07 • via Nuitee
L
Linda • solo_traveller • au
10
2026-09-18 • via Nuitee
A
Andrea • couple • au
6
Pros:

Position

Cons:

No opening windows
Rooftop bar closed

2026-09-15 • via Nuitee
M
marianne • couple • nl
7
2026-09-13 • via Nuitee
M
marianne • family_with_children • nl
10
2026-09-13 • via Nuitee
J
Jenny • family_with_children • us
10
2026-09-04 • via Nuitee