City Hotel Kaiserhof

Hotels
7.8 (394 reviews)
Kaiserstrasse 8a , Offenbach , de

listing image 1
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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good location
Cons:
Poor service at reception
Cramped room sizes

Categories

Cleanliness
8.09
Mostly clean and comfortable as per reviews.
Service
7.07
Decreased due to a poor experience with reception staff.
Location
8.6
Close to train station and bus station, well reviewed.
Room Quality
7.56
Some reviews mention cramped room sizes.
Amenities
8.08
Basic amenities are present, though a few complaints noted.
Value for Money
7.55
A bit high for the quality and service in some cases.
Food and Beverage
7.6
No specific mentions, hence treated as standard.
Overall Experience
7.87
Mixed feelings based on positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Historic Building and Prime Location:
City Hotel Kaiserhof, housed in a charming 19th-century building, offers a convenient stay opposite the main train station in Offenbach.

Comfortable Rooms and Modern Amenities:
Each room at City Hotel Kaiserhof is equipped with essential amenities such as a mini fridge, desk, cable TV, and a private bathroom. Stay connected with free Wi-Fi in all rooms and enjoy additional facilities like a coffee vending machine and computer room.

Dining Options and Nearby Attractions:
Indulge in a delicious breakfast buffet and savor German and international cuisine at Le Mistral restaurant. Explore attractions like Isenburger Castle and the German Leather Museum within walking distance, while having easy access to central Frankfurt and the Frankfurt Trade Fair.
To experience a blend of history and modern comfort, book your stay at City Hotel Kaiserhof today.

Important information:

1 Child per room under 5 years stay free of charge when using existing beds.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 394 reviews
Cleanliness: 8.09
Service: 7.07
Location: 8.6
Room Quality: 7.56
Amenities: 8.08
Value for Money: 7.55
Food and Beverage: 7.6
Overall Experience: 7.87
S
Salih • solo_traveller • de
1
Otelde tahta kurusu var
2026-02-12 • via Nuitee
S
Salih • solo_traveller • de
1
2026-02-12 • via Nuitee
P
Pavlova • family_with_children • be
9
Pros:

Красивый номер,чисто,мягкий матрац,удобно спать.

Cons:

Я приехала с мужем, дочкой и её парнем,они остановились в другом отеле,но хотели помочь занести вещи,и посмотреть наш номер,если понравится,в следующий раз остановиться здесь,но на рецепшене,сказали нельзя,что это такое?И после этого вообще желание отпало здесь оставаться.

2026-02-10 • via Nuitee
H
Hadia • couple • de
10
2026-02-09 • via Nuitee
J
Jessika • solo_traveller • pl
9
2026-02-09 • via Nuitee
S
Sarah • couple • de
8
Pros:

1 Minute zu Fuß vom Bahnhof Offenbach entfernt, schöne Einrichtung der Lobby. Alles da was man braucht, bequeme betten, TV, Dusche.

Cons:

Wir hatten 2 Zimmer und eins davon hat leider zu sehr nach frischem Zigarettenrauch gerochen (wir sind nicht raucher). Das andere Zimmer war völlig inordnung vom Geruch her. Hatten uns vorher nicht informiert, dass es ein raucherhotel ist. Absolut nicht schlimm

2026-02-08 • via Nuitee
Y
yuki • solo_traveller • de
6
2026-02-08 • via Nuitee
R
Ralf • solo_traveller • de
2
2026-02-08 • via Nuitee
P
Peter • solo_traveller • de
9
2026-01-29 • via Nuitee
M
Maryna • family_with_children • ua
10
2026-01-27 • via Nuitee
Y
Youssef • couple • de
1
Cons:

Die Mitarbeiterin an den Rezeption die war sehr unfreundlich und die kann nicht mit die gaste umgehen

2026-01-27 • via Nuitee
P
Pavel • family_with_children • pl
10
2026-01-25 • via Nuitee
M
Markelina • extended_group • de
8
2026-01-25 • via Nuitee
L
Lea • extended_group • de
8
2026-01-22 • via Nuitee
D
Darya • extended_group • by
10
2026-01-22 • via Nuitee
D
Dumitru alexandru • extended_group • ro
8
2026-01-21 • via Nuitee
K
Katja • couple • de
9
Immer wieder
Pros:

Alles super

Cons:

Nix

2026-01-20 • via Nuitee
C
Chung I • solo_traveller • tw
5
Great location; smaller than expected room; fine staff members.
Pros:

Love the location, it is very close to the train station and bus station. The room was clean and the bed was comfortable. The staff members were friendly.

Cons:

The room I got didn't feel as big as the photos here. Maybe it's just me. I felt the room was cramped for my height as 160cm.

2026-01-19 • via Nuitee
G
georgios • solo_traveller • de
8
2026-01-19 • via Nuitee
R
Remzo • couple • de
8
Perfekte Lösung für den Moment
Pros:

Für Offenbachers Verhältnisse top und der Preis war unschlagbar.

Cons:

Keine Mängel

2026-01-19 • via Nuitee