City Hotel Kaiserhof

Hotels
7.8 (394 reviews)
Kaiserstrasse 8a , Offenbach , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable
Good location
Cons:
Poor service at reception
Cramped room sizes

Categories

Cleanliness
8.09
Mostly clean and comfortable as per reviews.
Service
7.07
Decreased due to a poor experience with reception staff.
Location
8.6
Close to train station and bus station, well reviewed.
Room Quality
7.56
Some reviews mention cramped room sizes.
Amenities
8.08
Basic amenities are present, though a few complaints noted.
Value for Money
7.55
A bit high for the quality and service in some cases.
Food and Beverage
7.6
No specific mentions, hence treated as standard.
Overall Experience
7.87
Mixed feelings based on positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Historic Building and Prime Location:
City Hotel Kaiserhof, housed in a charming 19th-century building, offers a convenient stay opposite the main train station in Offenbach.

Comfortable Rooms and Modern Amenities:
Each room at City Hotel Kaiserhof is equipped with essential amenities such as a mini fridge, desk, cable TV, and a private bathroom. Stay connected with free Wi-Fi in all rooms and enjoy additional facilities like a coffee vending machine and computer room.

Dining Options and Nearby Attractions:
Indulge in a delicious breakfast buffet and savor German and international cuisine at Le Mistral restaurant. Explore attractions like Isenburger Castle and the German Leather Museum within walking distance, while having easy access to central Frankfurt and the Frankfurt Trade Fair.
To experience a blend of history and modern comfort, book your stay at City Hotel Kaiserhof today.

Important information:

1 Child per room under 5 years stay free of charge when using existing beds.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 394 reviews
Cleanliness: 8.09
Service: 7.07
Location: 8.6
Room Quality: 7.56
Amenities: 8.08
Value for Money: 7.55
Food and Beverage: 7.6
Overall Experience: 7.87
R
Rob couple nl
8
2026-04-08 via Nuitee
M
Martin D. Ole Nitsche family_with_children ch
4
Pros:

Sauberkeit und dass mir die versehentliche Doppelbuchung zurück erstattet wurde, war kulant

Cons:

Parkplatz Situation ist schlecht - keine Hotel Parkplätze, Rezeptionsmitarbeiterin war belehrend und verbal übergriffig. Die Klärung der letztlich kulanten Stornierung war kompliziert, intransparent und hatte nichts mit einer mir unterstellten Ungeduld zu tun.
Eine Ein - Wort - Mitteilung "abgelehnt" hat mich dazu veranlasst, eine Überprüfung zu erwägen - wie ich finde zu Recht, als Reaktion (!) auf eine unangemessene Mitteilung zu meiner Anfrage.

2026-04-06 via Nuitee
P
Pan Jankohol solo_traveller de
10
2026-04-02 via Nuitee
L
Lana extended_group de
10
2026-04-01 via Nuitee
K
Kerem couple tr
9
2026-03-30 via Nuitee
W
Washington solo_traveller me
10
2026-03-28 via Nuitee
S
Sergej couple de
2
2026-03-27 via Nuitee
D
David solo_traveller de
8
2026-03-25 via Nuitee
B
Boburjon family_with_children de
10
2026-03-25 via Nuitee
W
Winfried solo_traveller de
7
Für Kurztrips oder geschäftliche Erledigungen in Offenbach ist das Hotel für diesen Preis sehr gut.
Pros:

Ich hatte ein sehr ruhiges Hinterzimmer im dritten Stock. Nervig können natürlich die vielen Tauben auf den Dächern sein, aber das ist kein Hotelproblem, sondern ein allgemeines. Das Frühstück war für den Preis in Ordnung. Ich habe für eine Übernachtung 60,- Euro incl. Frühstück bezahlt, was unschlagbar ist. Vom Hauptbahnhof aus sind es mal gerade 150 m und man ist schon da.

2026-03-24 via Nuitee
G
Gerhard couple de
8
Pros:

The old decor

2026-03-20 via Nuitee
N
Norbert solo_traveller de
8
2026-03-19 via Nuitee
M
Mustafa solo_traveller mk
10
2026-03-19 via Nuitee
A
Alina solo_traveller de
7
2026-03-18 via Nuitee
E
Eugenio Oscar solo_traveller de
8
2026-03-18 via Nuitee
E
Eddie solo_traveller us
10
2026-03-16 via Nuitee
R
rob extended_group nl
5
Matig
Pros:

Het was schoon

Cons:

Slecht ontbijt, gehorige kamers

2026-03-15 via Nuitee
C
Cosimo solo_traveller it
6
2026-03-15 via Nuitee
E
Edrian Edrev extended_group bg
8
Pros:

Хареса ни , че е чисто и поддържано. Всеки ден сменяха хавлиите и почистваха. Предложиха ни и еспресо във фоаето.

2026-03-13 via Nuitee
D
Daniel solo_traveller de
5
Günstiges Hotel, ausreichend für eine Nacht
Pros:

Zentrale Lage
Interessantes Interieur
Sehr guter Preis

Cons:

Nicht sauber
Beim Check in 30min Wartezeit, da rezeptionist nicht im Hause oder erreichbar war
Zentrale Lage - Zimmer nicht dunkel, sehr laut

2026-03-10 via Nuitee