IntercityHotel Berlin Ostbahnhof

Hotels
•
IntercityHotels
8.2 (4588 reviews)
Am Ostbahnhof 5 , Berlin , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness and location
Professional and cordial staff
Good breakfast offerings
Excellent transport connectivity
Cons:
Inconsistency in cleanliness in some rooms
Aging decor and bedding
Perceived high pricing for room standards
Inconveniences during breakfast hours

Categories

Cleanliness
7.66
Overall clean but some reports of areas needing attention, particularly in carpets and shower facilities.
Service
8.63
Generally positive mentions of the staff's professionalism and cordiality, standard quality for this hotel tier.
Location
9.17
Excellent location with close proximity to transportation and attractions.
Room Quality
7.62
Rooms received mixed reviews; clean but some issues with aging decor and furnishings.
Amenities
8.15
Basic amenities are satisfactory, but some reviews pointed out the need for improvements in Wi-Fi.
Value for Money
7.11
Perceived value is somewhat low based on room prices versus quality.
Food and Beverage
8.66
Breakfast was well-received; generally good but some found it rushed.
Overall Experience
8.63
Overall positive experiences noted, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:07

Property Description

Convenient Location
Set next to Berlin’s Ostbahnhof railway station, this modern hotel offers easy access to the East-Side-Gallery, Mercedes-Benz Arena, and trendy nightlife venues.

Comfortable Accommodation
The InterCityHotel Berlin Ostbahnhof’s bright, soundproofed rooms feature flat-screen TVs and private bathrooms with hairdryers, ensuring a comfortable stay.

Dining and Transportation
Indulge in traditional cuisine and local beer at the hotel restaurant and Zille-Eck bar after exploring the city. With excellent S-Bahn and bus connections, attractions like Alexanderplatz and Friedrichstrasse are just a short ride away.

Book your stay at InterCityHotel Berlin Ostbahnhof for a memorable Berlin experience!

Important information:

Please note that extra beds are only available on request and subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 4588 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.63
R
Reiner • solo_traveller • de
8
Pros:

Die Möglichkeit der Nutzung des stadtvkehrs kostenlos
Hu

2026-06-06 • via Nuitee
J
Jonas • solo_traveller • se
6
2026-06-06 • via Nuitee
M
Margitta • solo_traveller • de
8
2026-06-05 • via Nuitee
C
Christoph • solo_traveller • de
10
Pros:

Lokalizacja przy dworcu kolejowym super. Do tego proponowane bezplatne bilety na skm i busy bardzo ułatwiają zwiedzanie miasta!

Cons:

Wszystko bylo ok.

2026-06-05 • via Nuitee
K
Kerstin • solo_traveller • de
9
2026-06-04 • via Nuitee
D
Dirk • solo_traveller • de
8
2026-06-03 • via Nuitee
O
Oliver • solo_traveller • de
8
2026-06-03 • via Nuitee
O
Oliver • solo_traveller • de
7
2026-06-03 • via Nuitee
D
Dirk • solo_traveller • de
8
2026-06-03 • via Nuitee
M
Michael • solo_traveller • gb
3
Inter City Hotel Ostbahnhof Berlin.
Pros:

The location was excellent, and the hotel is connected to a shopping mall, and the S Bahn transportation system is literally through some glass doors right outside the hotel.

Cons:

The first thing we noticed on entering our room was the heat, it was late when we arrived, but the warmth of the room was overbearing. We looked for the air con control, there wasn't one, so the only option was to open the window for fresh air, which didn't really help, it just let more warm air in. Secondly, throughout our 4 day stay, the toilet/bathroom smelt absolutely awful, and the bathroom had no extractor fan either. We bought a can of air freshener to alleviate the problem. When having a shower, the bathroom filled with steam, because of the lack of ventilation. Thirdly, there was an under counter fridge, and it didn't work, so absolutely hopeless. When I mentioned this at reception, they just shrugged their shoulders and confirmed it didn't work, which wasn't the answer I wanted. A couple of times I asked at reception for extra sugar and milk for coffee in the room, rather than just hand me it, they took my room number and said they'd bring it up. Two hours later as we were going out, they brought TWO small sachets of sugar, and a small jug of fresh milk, which didn't stay fresh long because of the warm room and lack of a fridge. Front of house staff were not very smart by and large, certainly not a professional looking standard, and didn't have that usual customer service polish that most hotels do. Breakfast was ok, not brilliant, just ok. Would I stay here again? Sadly not.

2026-06-03 • via Nuitee
M
Marianne Cecilie • solo_traveller • no
8
2026-06-02 • via Nuitee
K
Kathrin • solo_traveller • de
8
2026-06-02 • via Nuitee
L
LaMaster • couple • es
5
2026-06-02 • via Nuitee
M
Marie • solo_traveller • de
8
Pros:

Lage sehr zentral und dennoch ruhiges Umfeld, nichts zu hören.

Cons:

Alles ein wenig in die Jahre gekommen, aber dennoch sehr sauber.

2026-06-02 • via Nuitee
A
Alice • couple • it
9
Ci ritornerei
Pros:

molto self, pratica, in stazione quindi comoda a tutto e inoltre danno una tessera per viaggiare con i mezzi, quindi fantastica

Cons:

La moquette in camera

2026-06-02 • via Nuitee
A
Antonia • couple • de
7
Pros:

Super Lage direkt beim Bahnhof und somit gute Anbindung.

Cons:

Der Teppich hatte einige Flecken und hätte etwas sauberer sein können

2026-06-01 • via Nuitee
C
Chkheidze • family_with_children • ge
8
Pros:

Location was very comfortable and breakfast was very good also.

2026-06-01 • via Nuitee
M
Manfred • solo_traveller • de
4
Pros:

„Das Zimmer war schön groß und das Bad in Ordnung.

Cons:

Leider wurde ich ab 4 Uhr morgens durch Lieferantenlärm und Materialgeräusche geweckt, was meinen Schlaf gestört hat.
Zudem mußte ich Lüften da es abgestanden riechte

2026-06-01 • via Nuitee
E
Elif • solo_traveller • tr
8
2026-06-01 • via Nuitee
Q
Qyger • solo_traveller • de
7
Pros:

Sehr gute Lage direkt am Ostbahnhof.

Cons:

Die Betten waren zu weich und die Zimmer sind Recht hellhörig.

2026-06-01 • via Nuitee