IntercityHotel Berlin Ostbahnhof

Hotels
•
IntercityHotels
8.2 (4307 reviews)
Am Ostbahnhof 5 , Berlin , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Cleanliness and location
Professional and cordial staff
Good breakfast offerings
Excellent transport connectivity
Cons:
Inconsistency in cleanliness in some rooms
Aging decor and bedding
Perceived high pricing for room standards
Inconveniences during breakfast hours

Categories

Cleanliness
7.66
Overall clean but some reports of areas needing attention, particularly in carpets and shower facilities.
Service
8.63
Generally positive mentions of the staff's professionalism and cordiality, standard quality for this hotel tier.
Location
9.17
Excellent location with close proximity to transportation and attractions.
Room Quality
7.62
Rooms received mixed reviews; clean but some issues with aging decor and furnishings.
Amenities
8.15
Basic amenities are satisfactory, but some reviews pointed out the need for improvements in Wi-Fi.
Value for Money
7.11
Perceived value is somewhat low based on room prices versus quality.
Food and Beverage
8.66
Breakfast was well-received; generally good but some found it rushed.
Overall Experience
8.63
Overall positive experiences noted, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:07

Property Description

Convenient Location
Set next to Berlin’s Ostbahnhof railway station, this modern hotel offers easy access to the East-Side-Gallery, Mercedes-Benz Arena, and trendy nightlife venues.

Comfortable Accommodation
The InterCityHotel Berlin Ostbahnhof’s bright, soundproofed rooms feature flat-screen TVs and private bathrooms with hairdryers, ensuring a comfortable stay.

Dining and Transportation
Indulge in traditional cuisine and local beer at the hotel restaurant and Zille-Eck bar after exploring the city. With excellent S-Bahn and bus connections, attractions like Alexanderplatz and Friedrichstrasse are just a short ride away.

Book your stay at InterCityHotel Berlin Ostbahnhof for a memorable Berlin experience!

Important information:

Please note that extra beds are only available on request and subject to availability.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 4307 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 8.63
V
Verena • couple • de
5
2026-03-12 • via Nuitee
M
Monika • family_with_children • de
8
2026-03-11 • via Nuitee
G
Galip Bahadir • extended_group • tr
8
2026-03-11 • via Nuitee
T
Taha • solo_traveller • eg
9
Pros:

Location is prefect
I was fasting, so have no experience with breakfast

2026-03-11 • via Nuitee
E
Elisabeth • solo_traveller • de
8
Bei Gelegenheit gerne wieder.
Pros:

Für unsere Zwecke das perfekte Hotel gewesen, Lage, früher check-in, preis-leistung, alles sehr einfach gehalten, aber genau was wir gebraucht haben. Sehr freundliches Personal.

Cons:

Die Zimmer waren sauber, leider sieht man in den Duschen Schimmelspuren. Da könnte man mal an die Silikonfugen ran.
Für die eine Nacht hat es uns nicht weiter gestört.

2026-03-10 • via Nuitee
B
Biene 224 • family_with_children • de
9
Gut
Pros:

Freundliches Personal, Sauberkeit ebenfalls ok. bin oft in diesem Hotel für Konzert Besuche in der Uber Arena,optimal da nur 15 min fussläufig entfernt.
Da ich mit dem Auto anreise ,ist die Tiefgarage speziel für Hotelgäste optimal.

Cons:

Alles ok

2026-03-09 • via Nuitee
J
Juliane • couple • de
9
Alles tippi toppi
Pros:

Zentral

Cons:

Nüscht

2026-03-09 • via Nuitee
B
Biene 224 • family_with_children • de
9
Pros:

Es war wie immer alles ok, bin des öfteren hier.Personal freundlich,Sauberkeit super, zum Frühstück kann ich nichts sagen ,hab ich nicht gebucht

2026-03-09 • via Nuitee
G
Gladius • solo_traveller • de
7
Gern wieder, wie jedes Jahr
Pros:

sehr gut, empfehlenswert, bzgl der Verkehrsanbindung gut gelegen, im Bahnhöf könnte besseres warmes Essen angeboten werden nach 20 Uhr,

2026-03-09 • via Nuitee
T
Takara • solo_traveller • za
7
2026-03-08 • via Nuitee
B
Branislava • family_with_children • rs
9
2026-03-08 • via Nuitee
M
Mariusz • solo_traveller • pl
10
Wrócę do tego hotelu
Pros:

Super lokalizacja. Świetna obsługa

Cons:

Trochę głośno przy otwartym oknie - od strony ulicy. No ale coś za coś - albo dobra lokalizacja w Berlinie , albo cisza.

2026-03-08 • via Nuitee
P
Petra • family_with_children • cz
8
2026-03-08 • via Nuitee
M
Maxim • family_with_children • de
7
2026-03-08 • via Nuitee
U
Uwe • couple • de
8
Zweckmäßig
Pros:

Verkehrsgünstige Lage, ÖPNV-Ticket dazu, gute Beratung, freundliches Personal, Sonderwunsch nach zusätzlichem Kopfkissen erfüllt.

Cons:

Alles in allem war das Zimmer aus meiner Sicht ziemlich teuer.

2026-03-08 • via Nuitee
M
massimo serena • family_with_children • it
8
Pros:

Posizione e pulizia

Cons:

Staff poco cortese. Pulizia sveglia le persone anche con cartello "NO GRAZIE"

2026-03-07 • via Nuitee
B
Birgit • family_with_children • de
9
Eros Ramazzotti Konzert in der Uber Arena
Pros:

Es ist zentral. Den Bahnhof nebenan haben wir im Zimmer nicht gehört. Das Zimmer war sauber und die Betten waren bequem. Die Uber Arena war ca 400 Meter zufuß gut zu erreichen. Wir würden das Hotel weiterempfehlen

Cons:

Das Frühstück 21 € pro Person finde ich zu teuer . Deshalb haben wir außerhalb gefrühstückt.

2026-03-07 • via Nuitee
R
Rui • family_with_children • pt
7
2026-03-06 • via Nuitee
H
Hidenori • couple • jp
8
安定と信頼のインターシティ
Pros:

駅直結ということでアクセスは最高。BVG無料チケットは大変ありがたいのでこれからも継続してほしい。というかこのチケットがあるからこそIntercityを選んでいるので。

Cons:

何か部屋が寒いと思ったら窓が開いていた。掃除の際に閉め忘れたのかもしれないけど注意してほしい。冷蔵庫があればなおよし。Wifiは接続が簡単な反面頻繁に切れる。

2026-03-06 • via Nuitee
S
Stefanie • solo_traveller • de
3
never again
Pros:

proximity to train station, but nothing about the hotel except free water bottle

Cons:

loud room, even with window closed, I had explicitely asked for a quite room; exaggerated price; unfriendly staff at the reception, really poor, cheap matrass, the chairs in the reception area had multiple stains, you could smell cigarette smoke, it smelled dusty overall

2026-03-06 • via Nuitee