Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Well-maintained property
Good spa services
Cons:
Breakfast quality needs improvement
Room functionality issues
Temperature control problems

Categories

Cleanliness
8.19
Generally clean but mentioned issues affected the impression.
Service
8.97
Staff were consistently professional, polite, and helpful.
Location
9.01
Excellent location, conveniently close to key areas.
Room Quality
7.65
Room conditions were lacking with several functional issues.
Amenities
8.49
Good amenities but some issues were noted, especially in the spa and breakfast.
Value for Money
7.94
Perception of value affected by breakfast and room issues.
Food and Beverage
7.19
Breakfast was limited and unappealing, affecting the overall dining experience.
Overall Experience
8.16
Despite its drawbacks, the hotel has potential, particularly for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:23

Property Description

Luxurious Accommodation
The Grand Hotel Croce di Malta on Viale IV Novembre offers elegantly designed rooms and suites with free WiFi and LCD satellite TV. Some rooms even boast balconies with picturesque views of the park, swimming pool, or the main street.

Relaxing Spa Facilities
Indulge in the ultimate relaxation at the Thai Silk spa, complete with a sauna, Turkish bath, sensory showers, massage rooms, and a solarium. Treat yourself to rejuvenating beauty treatments available upon booking.

Gourmet Dining Experience
Savor local and international delicacies at Restaurant Le Anfore, open daily for lunch and dinner. Enjoy a variety of meat, fish, and vegetarian dishes expertly crafted by the talented chef.

Experience luxury, relaxation, and culinary delights at Grand Hotel Croce di Malta. Book your stay now!

Important information:

Please note that access to the Thai Silk spa comes at an additional cost. It must be booked prior arrival and is subject to availability. The spa is open daily from 11:30 until 20:30.

Children under 15 years can access the spa pool between 8:00 and 11:00 only. Please contact the property for further information.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 299 reviews
Cleanliness: 8.19
Service: 8.97
Location: 9.01
Room Quality: 7.65
Amenities: 8.49
Value for Money: 7.94
Food and Beverage: 7.19
Overall Experience: 8.16
B
Berti couple it
9
Pros:

Sopratutto la camera e la posizione

Cons:

Spa un’attimo da rivedere, 50€ per 2 ore di sauna mi sembra di sognare, signora anziana sgradevole e maleducata. Fortunatamente compensata dalla ragazza socievole e gentile.

2026-01-29 via Nuitee
C
Cecchi family_with_children it
10
Pros:

tutto perfetto

2026-01-26 via Nuitee
T
Tamara extended_group md
10
В целом отличное впечатление от проживания в отеле.
Pros:

Великолепный СПА, тайский массаж, отношение персонала в отеле и в ресторане. Все необходимое доставляется в номер через Ресепшн по первому звонку.

Cons:

немного разнообразить завтраки

2026-01-16 via Nuitee
M
Marco family_with_children it
8
Pros:

L’hotel Croce di Malta offre delle comode stanze per un meritato riposo.

Cons:

La struttura potrebbe migliorare con piccoli interventi di manutenzione nelle camere per ripristinare un elevato livello di qualità del servizio.

2026-01-04 via Nuitee
J
Jan couple cz
7
The hotel has clear potential and an excellent location, but it is let down by avoidable
Pros:

The location is certainly a plus, conveniently close to both the town centre and the railway station. The interior is tastefully designed, blending modern and classic elements, although it does feel somewhat impersonal and rather cold. The staff we encountered were consistently professional, polite, and helpful, which deserves genuine praise.
Unfortunately, several practical issues detracted from our stay.

Cons:

Our apartment featured two bathrooms, yet neither was fully functional: in one, the sink failed to drain (while the toilet worked), and in the other, the sink worked perfectly but the toilet flushed poorly. This resulted in an unexpected amount of walking between bathrooms—hardly what one anticipates when booking an upgrade.

The in-room coffee machine was partially broken, though still usable. More problematic was the shower: hot water was barely available, with the temperature more suitable for particularly resilient guests. In winter, this made showering feel closer to a student hostel—or a well-appointed dormitory—than a four-star hotel.

In the evenings, commercial Christmas music was broadcast via loudspeakers from the street outside. While this is not necessarily the hotel’s fault, it is certainly something guests should be aware of. To be fair, the music did stop around 9:30 p.m.

Breakfast was a bit disappointment. The selection of fruit, bread, and food in general was limited, and cheeses and cold cuts were left unrefrigerated in open containers, visibly drying out over time. This felt careless and out of step with the hotel’s otherwise polished appearance.

2026-01-03 via Nuitee
B
Benedetta family_with_children it
10
Consigliatissimo
Pros:

Posizione comoda. Staff efficiente e gentile. Spa bella, silenziona con staff professionale. Camera spaziosa e accogliente. Ampia scelta per la colazione. Palestra attrezzata.

2025-12-29 via Nuitee
A
Adrijana family_with_children ch
8
2025-12-28 via Nuitee
F
Fabrizio family_with_children it
8
2025-12-25 via Nuitee
F
frederic family_with_children do
9
Parfait !
2025-12-17 via Nuitee
L
Laura extended_group it
9
Da migliorare ma nell’insieme ottima struttura
Pros:

La struttura ha una spa bellissima con massaggiatrici eccellenti! Ristorante buono

Cons:

Le camere un po spoglie ma pulite, colazione pessima!

2025-12-14 via Nuitee
P
Pavel Nikolaev family_with_children it
8
Pros:

La citta e bella

2025-12-13 via Nuitee
C
cristiano solo_traveller it
7
2025-12-11 via Nuitee
N
Nicola couple it
4
Non credo che tornerò in questo albergo
Pros:

la posizione era molto buona

Cons:

a colazione non era certo adeguata allo standard dell'albergo
c'era troppo caldo in camera e non potevo ogni volta rivolgermi a chi spegnesse il riscaldamento, che era centralizzato

2025-12-08 via Nuitee
M
Marzia couple it
10
2025-12-02 via Nuitee
H
Hologram family_with_children it
8
2025-11-29 via Nuitee
A
Aizhan couple kz
8
Pros:

Ресторан и расположение

2025-11-25 via Nuitee
E
Edoardo family_with_children it
10
2025-11-22 via Nuitee
A
angela solo_traveller it
10
Pros:

Struttura pulitissima e molto moderna

Cons:

Tutti

2025-11-13 via Nuitee
S
Sgolmin family_with_children it
8
2025-11-09 via Nuitee
E
Eleonora family_with_children it
9
Pros:

Pulizia, accoglienza e disponibilità dello staff. Ottima e abbondante colazione

Cons:

Nulla in particolare. Forse letto e cuscini un pó scomodi.

2025-11-07 via Nuitee