Douglas Inn and Conference Center

Hotels
5 (242 reviews)
1450 Riverbend Drive , Douglas , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good price for the location
Convenient restaurant on premises
Cons:
Extreme cleanliness issues
Rooms in disrepair
Neglected amenities

Categories

Cleanliness
2.64
Numerous reviews mentioned filthy rooms, dirty bathrooms, and overall lack of cleanliness.
Service
7.11
Staff was friendly and responsive, but the overall service experience was diminished by the state of the property.
Location
5.65
Location was quiet, but no other notable comments were made in the reviews.
Room Quality
2.6
Multiple reviews indicated that rooms were dirty and in need of repairs.
Amenities
7.63
There were some positive mentions of amenities, but upkeep is required.
Value for Money
4.59
While some guests found value for the price, others felt it was overpriced given the conditions.
Food and Beverage
5.64
Mixed feedback with some mentions of a decent breakfast but overall negative sentiments.
Overall Experience
4.11
General consensus reflected disappointment and recommendations to avoid staying until improvements are made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:46

Property Description

Luxurious Amenities
Douglas Inn and Conference Center offers an indoor pool, hot tub, fitness center, and a business center for guests to enjoy during their stay.

Convenient Location
Located just a short drive from Glendo State Park and with easy access to Casper–Natrona County International Airport, Douglas Inn is the perfect choice for travelers looking to explore the natural beauty of Wyoming.

Comfortable Accommodations
Each room at Douglas Inn includes modern amenities such as free WiFi, satellite TV, and an en suite bathroom, ensuring a comfortable and relaxing stay for all guests.

Book your stay at Douglas Inn and Conference Center now to experience luxury and convenience in the heart of Wyoming!

Important information:

Please note that pets are accepted for an additional fee of 10 USD per pet per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5
Based on 242 reviews
Cleanliness: 2.64
Service: 7.11
Location: 5.65
Room Quality: 2.6
Amenities: 7.63
Value for Money: 4.59
Food and Beverage: 5.64
Overall Experience: 4.11
D
Draper family_with_children us
10
Pros:

it was nice because there was a casino. There the swimming pool is fun

Cons:

The breakfast and the coffee was horrible there.
Not very good service

2026-07-17 via Nuitee
A
allan couple us
5
adequate for a quick overnight but very expensive // very low value ratio
Pros:

location // was no breakfast

Cons:

mediocre accomodation // outrageous price

2026-06-28 via Nuitee
A
Audrey couple us
1
We did not stay. It is just an awful place and needs to be demolished or updated.
Pros:

NOTHING

Cons:

This has been the worst place that we have booked on our cross country trip. The grounds are a mess; the building it old; down trodden; and in disrepair. Head to Casper, WY for better lodging.

2026-06-19 via Nuitee
J
Jennifer solo_traveller us
5
2026-06-06 via Nuitee
C
Chelsey couple us
7
Pros:

The bed was comfy and the room was clean

Cons:

The bathroom was trashed toilet wasn’t flushing and looked like mold in the shower

2026-06-04 via Nuitee
R
Rick solo_traveller us
4
Won’t stay there again.
Pros:

Location was convenient.

Cons:

Dirty carpet, chipped paint, marks on the walls, tub was clogged, couldn’t get a receipt for me at checkout, landscaping was poor, breakfast looked terrible.

2026-05-14 via Nuitee
W
Wanda couple us
1
To sum it up..I’m surprised they are still open!!
Pros:

The looks of the pool…didn’t use it but it looked nice.

Cons:

Absolutely nothing!! From the parking lot (needs ALOT work) to the grounds surrounding property to the dirty walls and carpet leading to our room! The room was filthy…curtains we’re disgusting have of the window screens were rotted off the sheets were so thin you could see through them and the ceilings needed a total renovation! The bathroom was disgusting…and I took pictures!!!And the breakfast area was so dirty..and crap food!!🤮

2026-05-13 via Nuitee
C
Chavez solo_traveller us
7
2026-05-04 via Nuitee
D
Donna couple us
4
For the price I thought it was not comfortable and needed upgrades to satisfy me..
Pros:

No Continental Breakfast served.. Or even told about one if there was one.

Cons:

Couldn"t operate the TV without room service coming to turn it on...Never gave me instuction on how to use remote to turn tv on so next morning had same problem no TV. Nothing by the phone on how to call front desk... No comforter on bed just a sheet and bedspread which is not concidered a blanket... Plaster coming off ceiling in bathroom.Needs some upgrades like paint in the room. Lots of holes where things were hanging and taken off now.Wobbly TV thought it would tip off the table..

2026-04-04 via Nuitee
T
Terri couple us
6
It was a pretty decent place to stay for the price. Does need some updating
Pros:

The rooms were a nice size and there was a restaurant/bar onsite

Cons:

The toilet was loose in the bathroom, sidewalks were not maintained from a recent storm. The pool was closed not sure why.

2026-02-22 via Nuitee
R
Robert family_with_children us
8
2026-01-28 via Nuitee
C
Cashlee family_with_children us
3
Cons:

Heat was either full blast or ac- mold all over top of shower

2026-01-25 via Nuitee
A
Anthony family_with_children us
2
Pros:

Staff was friendly

Cons:

Place in desperate need of repairs , cleaning looked like tried but walls chipping ect just made feel unclean

2026-01-20 via Nuitee
B
Brenda solo_traveller us
1
Never. Ever. Stay. Here!
Cons:

Disgusting. Nasty. Black Mold in bathroom. Filthy place. Broken curtains, The place smells HORRIBLE. No other options in town because every other hotel was full.

2026-01-19 via Nuitee
B
Brady couple us
3
We would not recommend, especially for families.
Pros:

Unfortunately we have nothing positive to say. I guess we could say it was very quiet but that was because there was nobody there, we never saw another guest or any staff besides who checked us in at the desk. It was really strange.

Cons:

I'm not sure where to begin. The property appears to have seen better days in the past and looks to still have potential. However, it currently looks neglected in all areas with zero reinvestment for years.The breakfast area was pretty gross. I could go into detail but i'll just say there had been zero cleaning/upkeep of the area, plus a pitcher of room temperature milk sitting on the counter for your cereal. We attempted to eat there but gave up and went down the street to McDonalds. Based on our experience the rates should be cut in half but we won't be back anyway so it doesn't matter. Hopefully our timing was just bad but we thought we needed to share our experience for potential future guests and for the operators to know where there is room for improvement.

2026-01-19 via Nuitee
P
Paul family_with_children us
3
It was ok
Pros:

People that stayed in the hotel were very friendly When I called with issues with my TV, staff were quick to check on it and changed the TV quickly. Staff were kind. Staff even helped find a show for my daughter to watch.

Cons:

I had talked with me daughter about using the pool the whole trip there. The pool was closed and had been for 4 months they said. Everywhere I looked, said that there was a pool. Frustrating that our TV didn't work at all and they had to bring in a new TV. Breakfast was ok. However, there was no clean silverware and very few clean dishes at 7 in the morning.

2026-01-15 via Nuitee
C
Clint solo_traveller us
2
Not American owned !
Pros:

You can tell it was quite the place at one time?

Cons:

Not American owned ! Not very clean and outdated/needing a lot of maintenance! The lounge was all curry meals and all tables surrounded by slot/gambling machines. More cigarette butts in the lawn than grass. None of the electronic exterior door locks to keep drifters out even worked . This place has gone down hill so bad I will stay somewhere else next time .

2026-01-12 via Nuitee
S
Steven extended_group us
3
Pros:

Was cheap

Cons:

Pool was out breakfast was mediocre, the waffle maker didn’t work right.

2026-01-11 via Nuitee
H
Harvey family_with_children us
1
Pros:

Room was filthy, toilet was dirty, blood on bathroom wall, blood in the bed, very poor maintained

Cons:

Room was filthy, toilet was dirty, blood on bathroom wall, blood in the bed, very poor maintained

2025-12-03 via Nuitee
Z
Zach solo_traveller us
1
2025-11-27 via Nuitee