Country Inn & Suites by Radisson, York, PA

Hotels
•
Country Inn & Suites by Radisson Americas
7.2 (421 reviews)
245 Saint Charles Way , York , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location / walkable to businesses
Several reports of friendly or helpful front-line staff
Easy check-in on multiple stays
Occasional good price/value for some guests
Cons:
Dirty rooms, stains, food bits on floors and unpleasant smells
Power outages with poor emergency response (no generator/emergency lighting)
Shabby, run-down rooms; noisy beds; leaks; TV problems
Reports of rude or untrained management and poor handling of incidents
Pool under renovation / limited amenities

Categories

Cleanliness
5
Multiple reports of stains, dirty bathroom floors, food bits on the floor and unpleasant smells — cleanliness is below standard for this property.
Service
8.5
Mixed reviews: many front-line staff described as friendly and helpful and check-in was easy, but management and emergency responsiveness (GM) received serious complaints during outages.
Location
9.5
Frequently praised — convenient, walkable to local businesses and called out as the primary positive by several guests.
Room Quality
5
Rooms described as shabby and run-down with patched or broken items, noisy beds, TV issues, leaks and occasional insect problems — inconsistent room quality.
Amenities
5
Problems with core amenities: recurring power outages, no generator or emergency lighting, pool under renovation and elevator/power-related failures noted by multiple guests.
Value for Money
8
Mixed sentiment — some guests felt the price was too high, while others found reasonable value given the location; overall leans slightly positive.
Food and Beverage
7.2
Standard quality for this hotel tier
Overall Experience
9.4
Varied experiences: many guests had generally pleasant or acceptable stays (location/staff positives), but several serious incidents (extended power outages, safety/assistance concerns) significantly impacted other stays; overall score reflects the mix weighted toward the positive aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location and Amenities
Situated just off Interstate 83 in York, Pennsylvania, the Country Inn and Suites offers a comfortable stay with a daily continental breakfast and complimentary WiFi. Each guest room is equipped with essential amenities like Cable TV, a work desk, and a coffee maker, with some rooms featuring additional conveniences such as a sofa bed, microwave, and refrigerator.

Relaxing Indoor Pool and Fitness Facilities
Guests can unwind and stay active with access to the indoor pool and 24-hour fitness center on-site. Whether you prefer a refreshing swim or a workout session, the hotel has you covered. Additionally, the convenience of on-site laundry facilities ensures a stress-free stay.

All-Day Treats and Nearby Attractions
Indulge in complimentary coffee, biscuits, and candy available 24/7 in the lobby. Explore nearby attractions such as York Expo Center, York College of Pennsylvania, and the Harley-Davidson Manufacturing Plant, all just a short distance away.

Book your stay at the Country Inn and Suites York for a relaxing and convenient experience.

Important information:

Please note that renovation work is done during the afternoon hours until 30 April 2022. The lobby, restaurant and pool are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 421 reviews
Cleanliness: 5
Service: 8.5
Location: 9.5
Room Quality: 5
Amenities: 5
Value for Money: 8
Food and Beverage: 7.2
Overall Experience: 9.4
P
Percy • family_with_children • us
8
2026-11-02 • via Nuitee
C
cherwildfire • family_with_children • us
1
Pros:

Not much

Cons:

Staff were rude and not trained. No heat on the rooms or blankets. Considering I had no hear for five days. I feel like reporting you ti N official government site that .ight just fix this issue

2026-10-26 • via Nuitee
R
Rubin • solo_traveller • us
9
2026-10-23 • via Nuitee
R
Rubin • solo_traveller • us
8
It was very pleasant, and I plan to stay there again soon.
Pros:

It was comfortable and close enough for me to walk to a number of businesses.

Cons:

When I first arrived there were small flying insects in my room. I don’t know if they were mosquitoes or something, else, but I was getting bitten. As far as the bathroom goes The last thing that was a bitten. The bottom of my socks were black, which means the bathroom floor was dirty. The toilet was the water saving type. There was not enough water to completely flush the toilet paper, so it would clog every few days.

2026-10-23 • via Nuitee
M
Megan • family_with_children • us
10
Relaxing
Cons:

Nothing to not like

2026-10-21 • via Nuitee
J
Jackie • couple • us
9
Very comfortable stay, good price.
Pros:

The staff was very friendly. Check-in was a breeze.

Cons:

The hotel looks a little run-down inside, it could definitely use an update.

2026-10-21 • via Nuitee
C
cherwildfire • family_with_children • us
3
Good but price too high
Pros:

People place

Cons:

The price was way too high

2026-10-18 • via Nuitee
C
cherwildfire • family_with_children • us
10
Too cold and too expensive
Pros:

People

Cons:

The Cold couldn't get regulated

2026-10-18 • via Nuitee
W
William • couple • us
5
Would not stay there again
Pros:

It was clean.

Cons:

It was shabby. Many things were patched together and broken.

2026-10-18 • via Nuitee
B
Brown • couple • us
7
Pros:

Staff was very nice and place clean.

Cons:

We were up graded from 2 double beds to a king. However the bed was very noisy when you moved and also was not comfortable to sleep on.

2026-10-17 • via Nuitee
S
Sara • couple • us
2
Literally book anywhere else
Pros:

Location was the only thing it had going for it.

Cons:

The dead lot on the door didn’t lock, there are stains, burn marks, and cuts all over the carpet, the tv had lines running through it, the room stunk, the room was dirty with food bits on the floor near the bed, and the pillows were TERRIBLE. These are just the worth things. There was so much more wrong with the room. We will NEVER be back.

2026-10-10 • via Nuitee
F
Franklin • solo_traveller • us
10
2026-10-07 • via Nuitee
D
Dawson • couple • us
8
2026-09-18 • via Nuitee
A
Andrew • solo_traveller • us
8
2026-09-17 • via Nuitee
K
Kristy • couple • us
8
2026-09-14 • via Nuitee
F
Franklin • solo_traveller • us
9
2026-09-13 • via Nuitee
N
Naufil Naeem • family_with_children • in
10
2026-09-13 • via Nuitee
A
Anita • solo_traveller • us
10
2026-09-10 • via Nuitee
A
Anita • solo_traveller • us
8
2026-09-10 • via Nuitee
H
Henry • solo_traveller • pr
9
2026-09-08 • via Nuitee