Country Inn & Suites by Radisson, York, PA

Hotels
Country Inn & Suites by Radisson Americas
7.4 (549 reviews)
245 Saint Charles Way , York , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean large room
Good selection of food
Great location
Cons:
Needs updating
Noisy guests
Unpleasant smell in the hotel

Categories

Cleanliness
5.51
Filthy vents, mildew smell, urine odors, and reports of unclean rooms.
Service
8.48
Staff was pleasant and accommodating during check-in.
Location
9.32
Conveniently located near highway and local areas.
Room Quality
6.47
Reports of outdated and dirty rooms.
Amenities
7
Basic services available, but several amenities were lacking.
Value for Money
7.96
Priced well for location, but overall experience impacted by conditions.
Food and Beverage
7.01
Good selection of food but limited breakfast options.
Overall Experience
7.48
Stay was decent despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:24

Property Description

Convenient Location and Amenities
Situated just off Interstate 83 in York, Pennsylvania, the Country Inn and Suites offers a comfortable stay with a daily continental breakfast and complimentary WiFi. Each guest room is equipped with essential amenities like Cable TV, a work desk, and a coffee maker, with some rooms featuring additional conveniences such as a sofa bed, microwave, and refrigerator.

Relaxing Indoor Pool and Fitness Facilities
Guests can unwind and stay active with access to the indoor pool and 24-hour fitness center on-site. Whether you prefer a refreshing swim or a workout session, the hotel has you covered. Additionally, the convenience of on-site laundry facilities ensures a stress-free stay.

All-Day Treats and Nearby Attractions
Indulge in complimentary coffee, biscuits, and candy available 24/7 in the lobby. Explore nearby attractions such as York Expo Center, York College of Pennsylvania, and the Harley-Davidson Manufacturing Plant, all just a short distance away.

Book your stay at the Country Inn and Suites York for a relaxing and convenient experience.

Important information:

Please note that renovation work is done during the afternoon hours until 30 April 2022. The lobby, restaurant and pool are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 549 reviews
Cleanliness: 5.51
Service: 8.48
Location: 9.32
Room Quality: 6.47
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 7.48
C
Carlos solo_traveller us
10
2026-08-22 via Nuitee
J
Jerry extended_group us
1
Dump with a Chump for a GM.
Pros:

The staff was all nice and tried to help but they were limited to what they could do.

Cons:

The power went out at 7pm and the GM Antonio Reyes was dismissive and didn’t contact the power company until after 10:30pm and numerous complaints. The fire alarms went off at 2am and we were stuck on the 2nd floor with an elderly person in a wheelchair. They went off again at 7am when the power came on and continued to go off and on until 8:30am.

2026-08-20 via Nuitee
S
Shirley couple us
4
Haven’t heard from the hotel about a refund or anything.
Pros:

The location and value.

Cons:

I registered and went out for the evening. When I returned, the power was out. I had to leave and find another hotel to stay at.

2026-08-18 via Nuitee
M
MaryLouise family_with_children us
7
It was ok
Pros:

On our last night, we returned to the hotel and found it was completely dark, no electricity but there was electricity in every building around it. I’m told the electric company and staff manager was called but still hadn’t shown up after 2 hours so we packed our clothes in the dark and left. I feel we should be compensated for that last night

2026-08-17 via Nuitee
J
Joan family_with_children us
1
The worst! Rude staff. Leaking ceiling onto bed . Hot and dark!
Pros:

We were forced to leave. No power in the hotel. No generator or emergency lighting. No air conditioning, elevator, lights, and staff was not helpful. We were on the 3rd floor and had to use our cell phone to see in complete darkness to retrieve our belongings. Two people in our party are over 70, and one is handicapped and uses a cane. No flashlights were available at this place and no assistance from employees was offered. A very dangerous and traumatic situation to say the least. I expect a full refund.

Cons:

Assistance from staff at hotel instead of swearing at us would have been appreciated.

2026-08-17 via Nuitee
D
Diane solo_traveller us
8
Pros:

Location

Cons:

Pool being renovated

2026-08-15 via Nuitee
A
Amanda couple us
10
2026-08-10 via Nuitee
E
Emily couple us
8
2026-08-07 via Nuitee
A
Amarilis solo_traveller us
1
Pros:

I like the location

Cons:

The hotel it was not clean and the smell

2026-08-05 via Nuitee
A
Anita solo_traveller us
10
Pros:

Friendly staff
Clean, quiet

2026-08-02 via Nuitee
A
Angela solo_traveller us
10
2026-07-23 via Nuitee
H
Haseman solo_traveller us
10
2026-07-23 via Nuitee
J
James family_with_children us
9
Would stay here again, thank you all.
Pros:

Only thing is the air condition was hard to control.
Would be nice if rooms had TV in both bedroom and front room but not a half too.

Missed not having a pool.

2026-07-20 via Nuitee
K
Kevin solo_traveller us
7
2026-07-14 via Nuitee
J
jdelgado solo_traveller us
10
2026-07-13 via Nuitee
J
John solo_traveller us
10
2026-07-10 via Nuitee
F
frank couple us
7
A place to stay
Pros:

Staff were friendly and helpful. Close to the highways. They have a hot breakfast different each day.

Cons:

No maid service

2026-07-01 via Nuitee
E
Equipment family_with_children us
4
Disapointed with the feel, smell and property upkeep of the room.
Pros:

Got in very late and staff was present

Cons:

Room was musty and did not feel and look clean. Light bulbs missing, shower not clean...

2026-06-17 via Nuitee
J
Janessa solo_traveller us
10
2026-06-15 via Nuitee
B
Brooke couple us
6
2026-06-15 via Nuitee