Crowne Plaza Stratford-upon-Avon by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (8190 reviews)
Bridgefoot , Stratford-upon-Avon , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty food
Comfortable rooms
Cons:
Cleanliness issues
Noise from parties
High parking fees

Categories

Cleanliness
7.94
Some reviews mentioned cleanliness issues, particularly with damp rooms.
Service
8.71
Staff were frequently described as friendly and helpful.
Location
8.95
Many reviews praised the hotel's central location and convenience.
Room Quality
8.1
Rooms were pleasant but had some issues, like noise and discomfort.
Amenities
8.43
Amenities generally met expectations but had some minor complaints.
Value for Money
8.19
Most guests found the price reasonable but noted high parking costs.
Food and Beverage
8.54
Breakfast was well-received, with many positive comments.
Overall Experience
8.31
Overall, guests enjoyed their stay but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:15

Property Description

Riverside Location and Modern Rooms:
Experience the charm of staying by the River Avon at Crowne Plaza Stratford-upon-Avon. Enjoy picturesque views from the 259 modern rooms, each equipped with free WiFi and a work space. Upgrade to an executive room for added luxury with bathrobes and a minibar.

Leisure Facilities and Dining Options:
Indulge in relaxation at the leisure club with a sauna and heated indoor pool, or stay active in the gym. Dine at the Riverside Restaurant for delicious meals, unwind at the Terrace Lounge and Bar, or enjoy a meal on the riverside terrace. The breakfast buffet offers a variety of hot and cold options to start your day right.

Meeting Rooms and Nearby Attractions:
Host events in the 14 meeting rooms, including a large room for up to 550 guests. Explore the nearby Royal Shakespeare Company and The Swan Theatre, just a short stroll away. With easy access to Birmingham Airport and the M40 motorway, Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Stratford-upon-Avon now for a memorable riverside experience.

Important information:

Payment for the total cost of the entire reservation is due on arrival at the hotel.

Please note that the extra beds available at the hotel are not suitable for children over the age of 16.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.4
Based on 8190 reviews
Cleanliness: 7.94
Service: 8.71
Location: 8.95
Room Quality: 8.1
Amenities: 8.43
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.31
L
Lorraine couple gb
10
We enjoyed our stay
Pros:

Good location

Cons:

Room 3063 hardly any water pressure in bathroom also got the air con to work but didn’t really feel it for some reason

2026-08-29 via Nuitee
K
Karen couple gb
8
A fabulous break away in a lovely hotel. I had agreat sleep in a comfortable massive size bed.
Pros:

The location is perfect for visiting main attractions. The grounds are amazing with plenty of seats that are comfortable to sit outside and admire the river avon on your doorstep. The breakfast caters for everyone with lots of selections . Fresh and remained topped up. Very clean restaurant with attentative staff. Comfortable seating. The gentleman who greets you as you enter the restaurant is absolutely fabulous and reminded me of how hotel staff used to be.

Cons:

There was a problem with the lockers in changing rooms. A lot didnt work.

2026-08-29 via Nuitee
M
Maria Guadalupe couple us
10
Pros:

The room was very spacious, with a big, very comfortable bed, a desk and chair, a sofa, coffee and tea station, fridge, soap, shampoo, lotion, etc. It was close to the theatre we had to go to, the staff was very friendly, and check out was very easy. I wish we stayed longer to enjoy the amenities such as the pool and the gym.

2026-08-29 via Nuitee
R
Robert couple gb
9
Pros:

Great breakfast lots of choice.
Hotel is in a great location
Very clean

2026-08-29 via Nuitee
P
peter couple gb
10
My wife and I had a wonderful overnight stay looking forward to neaxt visit
Pros:

As a regular visitor to the R S H theatre my wife and I have stayed at many times from B&Bs to some top rated Hotels and THE CROWNE PLAZA is the best for location ease and efficient booking in and out parking is charged at a fixed price if it is overnight stay you can leave your car their for 24hrs, breakfast first class I would say best and the choice We could not fault Well done

Cons:

We have nothing to complain about

2026-08-29 via Nuitee
T
Thorpe solo_traveller gb
7
Pros:

Location and facilities really good.

Cons:

Found it difficult to get clear answer re restaurant costs in advance.

2026-08-29 via Nuitee
P
Paul couple gb
8
Great apart from drinks rip off
Pros:

Location, staff breakfast

Cons:

The price of the drinks, £27 for two glasses of wine was a once only experience

2026-08-29 via Nuitee
S
Stephen couple gb
10
Probably the best hotel I’ve stayed at In Stratford, and I have stopped in most of them
Pros:

Excellent

2026-08-29 via Nuitee
N
Neil couple gb
8
Really quite good
Pros:

Breakfast excellent. Location good

Cons:

Bathroom maybe needs updating. Shower pressure poor

2026-08-29 via Nuitee
V
Vicky family_with_children gb
8
Good
Pros:

Good breakfast. Lovely staff. Very efficient.Nice rooms. Location very central.

Cons:

Had to wait a very long time for check in due to a large wedding booking in- needed more reception staff.
The music on the night of the wedding was too noisy. Room was vibrating and it went on until quite late.

2026-08-28 via Nuitee
Y
Yasmin solo_traveller gb
9
Pros:

This hotel is in the perfect location with onsite parking (£13 per 24 hours, not owned by the hotel but can register your car at reception). It's a 3 minute walk from the tourist centre/ city sight seeing tour bus and about 5-10 minutes in any direction from the butterfly farm, river, shopping locations etc.


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Stratford-upon-Avon ∙ Choose area
Crowne Plaza Stratford Upon Avon by IHG
4.3(3.3k)

4-star hotel
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3,140+
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river view120
comfortable bed72
outdoor seating30
sauna13
+6
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Yasmin Argent
Local Guide·93 reviews·53 photos
5 hours ago
New
This hotel is in the perfect location with onsite parking (£13 per 24 hours, not owned by the hotel but can register your car at reception).

2026-08-28 via Nuitee
T
Thomas couple gb
8
Overall we had a most enjoyable stay.
Pros:

dining room and food excellent. All staff exceedingly helpful and pleasant.

Cons:

Shower pressure far too low. Room had no drawers for personal belongings such as underwear, socks. Pool temperature too cold and ladies changing area had no private changing facilities. Area generally in need of an upgrade

2026-08-28 via Nuitee
M
Miranda couple gb
10
2026-08-27 via Nuitee
W
Willey solo_traveller gb
10
2026-08-26 via Nuitee
L
Linda solo_traveller gb
10
2026-08-26 via Nuitee
U
Ulrika solo_traveller se
9
Pros:

Great breakfast.

Cons:

Out of the twin beds one bed was much more comfortable than the other.

2026-08-26 via Nuitee
S
Sam couple gb
5
Could be better
Pros:

Great location, comfy beds, clean and mostly very friendly staff.

Cons:

Pool chlorine levels seemed off and left our faces with a burning sensation. Hardly any gluten free options other than a few packets of cornflakes in the breakfast buffet and even worse when you’re vegetarian as well. Had to change rooms for the second night because our room was next to the lift and it kept us up all night. Shower was terrible for water pressure and the bath had a rusty plug and holes/marks all over it. Very disappointed this time which is such a shame because we had a much better experience in February.

2026-08-26 via Nuitee
R
Raffaele solo_traveller gb
10
Amazing venue
Pros:

Private lounge was amazing

2026-08-26 via Nuitee
K
Kathryn couple gb
3
Stressful arrival trying to sort out our room, lacklustre service from front desk, breakfast was chaotic as tables weren
Pros:

Great location- very central and parking on site was excellent. Lovely outside area to enjoy a drink with views of the river with patio heaters for cooler evenings.

Cons:

Our hotel room was filthy- there were stains on the bedding, sweat wrappers on the floor (not hovered) thick with dust, cup marks on the tables, crack in sink basin, lipstick marks on cups. Unacceptable- housekeeping eventually cleaned the room for us (took them an hours and 30 mins) which meant we had to wait to unpack and get settled- they had no alternative premium rooms (only standard) so we lived with the crack in the sink) but we’re not offered any type of compensation or formal apology.

2026-08-25 via Nuitee
D
Darryl solo_traveller gb
8
2026-08-25 via Nuitee