Crowne Plaza Stratford-upon-Avon by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (8031 reviews)
Bridgefoot , Stratford-upon-Avon , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty food
Comfortable rooms
Cons:
Cleanliness issues
Noise from parties
High parking fees

Categories

Cleanliness
7.94
Some reviews mentioned cleanliness issues, particularly with damp rooms.
Service
8.71
Staff were frequently described as friendly and helpful.
Location
8.95
Many reviews praised the hotel's central location and convenience.
Room Quality
8.1
Rooms were pleasant but had some issues, like noise and discomfort.
Amenities
8.43
Amenities generally met expectations but had some minor complaints.
Value for Money
8.19
Most guests found the price reasonable but noted high parking costs.
Food and Beverage
8.54
Breakfast was well-received, with many positive comments.
Overall Experience
8.31
Overall, guests enjoyed their stay but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:15

Property Description

Riverside Location and Modern Rooms:
Experience the charm of staying by the River Avon at Crowne Plaza Stratford-upon-Avon. Enjoy picturesque views from the 259 modern rooms, each equipped with free WiFi and a work space. Upgrade to an executive room for added luxury with bathrobes and a minibar.

Leisure Facilities and Dining Options:
Indulge in relaxation at the leisure club with a sauna and heated indoor pool, or stay active in the gym. Dine at the Riverside Restaurant for delicious meals, unwind at the Terrace Lounge and Bar, or enjoy a meal on the riverside terrace. The breakfast buffet offers a variety of hot and cold options to start your day right.

Meeting Rooms and Nearby Attractions:
Host events in the 14 meeting rooms, including a large room for up to 550 guests. Explore the nearby Royal Shakespeare Company and The Swan Theatre, just a short stroll away. With easy access to Birmingham Airport and the M40 motorway, Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Stratford-upon-Avon now for a memorable riverside experience.

Important information:

Payment for the total cost of the entire reservation is due on arrival at the hotel.

Please note that the extra beds available at the hotel are not suitable for children over the age of 16.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.4
Based on 8031 reviews
Cleanliness: 7.94
Service: 8.71
Location: 8.95
Room Quality: 8.1
Amenities: 8.43
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.31
E
Els Hendrickx family_with_children be
7
2026-08-08 via Nuitee
A
Audrey couple ie
9
Will absolutely stay here again.
Pros:

Incredible location. You can park your car and most of Stratford upon Avon is only 10 minute walk away.
Lovely large rooms.
Huge modern outdoor seating area with views of the River Avon

Cons:

Unfortunately, some of the rooms do not have air conditioning but a fan is provided in the room.

2026-08-08 via Nuitee
B
Beryl couple gb
7
The surroundings in the hotel and to sit outside are very pleasant…
Pros:

The bed very hard and uncomfortable..

Cons:

Having a shower instead of a overhead one in the bath and not having a Chester draws to put your clothes in…plus sitting outside on the lower deck where a rat from the river bank keep coming up looking for food and under our table …we then moved to another deck as it made me scream…

2026-08-08 via Nuitee
A
Audrey couple ie
9
2026-08-08 via Nuitee
B
Brian solo_traveller gb
10
2026-08-08 via Nuitee
D
David solo_traveller gb
9
2026-08-08 via Nuitee
L
Lisa couple gb
9
Very enjoyable returning soon .
Pros:

Beautiful modern and clean .

Cons:

Corridors a bit dark

2026-08-08 via Nuitee
T
Tracy couple gb
8
Room very lean, bathroom in need of overall- especially the shower
Pros:

Great location to City centre and royal Shakespeare theatre.
Beautiful town centre

Cons:

Breakfast very busy, no clean tables (had to clear my own table so we could enjoy breakfast)
This just let the stay down a little

2026-08-08 via Nuitee
A
Andrew couple gb
10
2026-08-08 via Nuitee
E
Elizabeth solo_traveller ch
8
A pleasant stay and excellent location but standards of service need to be improved.
Pros:

Excellent location, very clean and pretty decor.

Cons:

Paying for parking seems excessive when already paying over £800 for two nights. Attention to detail could be vastly improved in the restaurant.

2026-08-07 via Nuitee
J
Janina couple gb
10
2026-08-07 via Nuitee
K
Kevin couple gb
3
Pros:

Exceptional

Cons:

Carpet looks like dog poo stains,and found 2 ticks in bed

2026-08-07 via Nuitee
D
Dianne solo_traveller gb
10
2026-08-07 via Nuitee
G
Graham couple gb
10
Very comfortable, clean, good breakfast
Pros:

Comfortable, great location.

Cons:

Finding the charge for parking after booking

2026-08-07 via Nuitee
H
Hayley G312 solo_traveller nz
8
Pros:

Perfect for a small family walk into Stratford upon avon and not far from Warwick Castle and Cadbury world. So much choice for breakfast and our little boy loved the swimming pool.

2026-08-07 via Nuitee
B
Beatrice Ann solo_traveller gb
10
2026-08-07 via Nuitee
A
Amy solo_traveller gb
8
Pros:

Great location and really beautiful bar area open onto riverside. Comfortable and clean rooms. Perfect for our visit to the swan theatre. Great breakfast.

Cons:

Air-conditioning wasn't working properly during very hot weather - signs apologising for this were displayed in the lobby

2026-08-07 via Nuitee
S
Scott couple gb
9
Pros:

It was modern and clean. The staff were very welcoming

Cons:

There was a mistake with our room. And when we went to put our bags in someone was already in there. Once we spoke to reception the matter was quickly resolved. We were given complementary drinks as a sorry (which was very nice 😜) mistake happen at the end of the day, and the way the staff handled it was a master class in customer service. Well done

2026-08-07 via Nuitee
A
Alan solo_traveller gb
10
Very good facilities, great breakfast, very business like, great location with small gym and pool.
Pros:

Great location for theater, very modern and clean inside.

Cons:

Exterior is very bland and functional compared with location.

2026-08-06 via Nuitee
D
David couple gb
8
2026-08-06 via Nuitee