Crowne Plaza Stratford-upon-Avon by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.4 (7038 reviews)
Bridgefoot , Stratford-upon-Avon , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty food
Comfortable rooms
Cons:
Cleanliness issues
Noise from parties
High parking fees

Categories

Cleanliness
7.94
Some reviews mentioned cleanliness issues, particularly with damp rooms.
Service
8.71
Staff were frequently described as friendly and helpful.
Location
8.95
Many reviews praised the hotel's central location and convenience.
Room Quality
8.1
Rooms were pleasant but had some issues, like noise and discomfort.
Amenities
8.43
Amenities generally met expectations but had some minor complaints.
Value for Money
8.19
Most guests found the price reasonable but noted high parking costs.
Food and Beverage
8.54
Breakfast was well-received, with many positive comments.
Overall Experience
8.31
Overall, guests enjoyed their stay but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:15

Property Description

Riverside Location and Modern Rooms:
Experience the charm of staying by the River Avon at Crowne Plaza Stratford-upon-Avon. Enjoy picturesque views from the 259 modern rooms, each equipped with free WiFi and a work space. Upgrade to an executive room for added luxury with bathrobes and a minibar.

Leisure Facilities and Dining Options:
Indulge in relaxation at the leisure club with a sauna and heated indoor pool, or stay active in the gym. Dine at the Riverside Restaurant for delicious meals, unwind at the Terrace Lounge and Bar, or enjoy a meal on the riverside terrace. The breakfast buffet offers a variety of hot and cold options to start your day right.

Meeting Rooms and Nearby Attractions:
Host events in the 14 meeting rooms, including a large room for up to 550 guests. Explore the nearby Royal Shakespeare Company and The Swan Theatre, just a short stroll away. With easy access to Birmingham Airport and the M40 motorway, Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Stratford-upon-Avon now for a memorable riverside experience.

Important information:

Payment for the total cost of the entire reservation is due on arrival at the hotel.

Please note that the extra beds available at the hotel are not suitable for children over the age of 16.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.4
Based on 7038 reviews
Cleanliness: 7.94
Service: 8.71
Location: 8.95
Room Quality: 8.1
Amenities: 8.43
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.31
T
tanya • couple • gb
5
Great location shame about the room
Pros:

Great location , good breakfast , comfortable bed

Cons:

The view from our window was appalling , right next to the air conditioning units for the whole hotel.and over the ash felt . Asked to be moved and they moved us along 3rooms and we were placed directly in front in of noisy air conditioning units . The room was a basic price I was told and that’s why we were placed there.However they should tell you that upon booking, I would have chosen another hotel!
The room was about a 5min walk from the lifts and also had a problem with moths . They were everywhere.
The food served in the restaurant in the evening was in many cases from a ready meal . Very poor quality food.

2026-03-28 • via Nuitee
D
detlef • couple • de
9
Insgesamt sehr empfehlenswert, es fehlt an nichts
Pros:

Großes Zimmer, freundliche Mitarbeiter,außergewöhnliches Frühstück

Cons:

Blick vom Fenster auf das Dach des Restaurants

2026-03-28 • via Nuitee
P
Paul • couple • gb
7
Ok except conference took over
Pros:

Location & staff

Cons:

Car park was packed

2026-03-28 • via Nuitee
A
Anne • family_with_children • gb
7
Pros:

Location. Good breakfast

Cons:

Noise of ventilation in room. Poor shower. Rust stain around Bath outlet.

2026-03-28 • via Nuitee
C
Caroline • family_with_children • gb
4
Uncomfortable night.
Pros:

Central location. Easily walk from the hotel to all the major attractions.

Cons:

When we first entered our room we found empty cigarette boxes next to kettle, so the room obviously hadn't been serviced to an acceptable standard.
It was very noisy throughout the night due to doors slamming loudly constantly.
The bed was extremely hard which made it very uncomfortable, so due the bed and the noise I had no sleep at all and couldn't wait to get home, which is a shame because up until bedtime we'd had a very pleasant time.

2026-03-28 • via Nuitee
K
Kerry • couple • gb
9
2026-03-28 • via Nuitee
W
Wilton • solo_traveller • gb
7
Pros:

The situation of the hotel was perfect and there was a lot of parking. All the facilities were available.

Cons:

As soon as we opened the door to our room we were aware of the smell of excrement and it remained for the entire 24hours around our bathroom.
The entire hotel felt very impersonal, like an airport hotel..
Lots of bright lighting in corridors which seems very wasteful when we are urged to economise on water etc.

2026-03-27 • via Nuitee
A
Ann-Marie • couple • gb
10
Lovely stay fantastic staff and great location
Pros:

Traveled with a guide dog and staff where exceptional

2026-03-27 • via Nuitee
T
Trevor • couple • gb
7
It was what we had expected as we had stayed at the hotel before
Pros:

Reception was very welcoming they helped us with the Ev charger although they were not part of the hotel!

Cons:

The shower in our room was very slow

2026-03-27 • via Nuitee
J
John • extended_group • gb
10
Very pleasant and relaxing break.
Pros:

Hotel very clean and modern

Cons:

Nothing.

2026-03-27 • via Nuitee
N
Nicola • couple • gb
7
Good location and well organised venue. Good leisure facilities.
Pros:

Good central location. Nice breakfast.

2026-03-27 • via Nuitee
E
Emma • solo_traveller • gb
9
Really relaxing in a great location.
Pros:

I really enjoyed the pool and jacuzzi. The bed was comfortable and I could have a bath if I preferred it over the shower. Breakfast was great - a really good range of options, including steamed green veg for the cooked options, which I'd like to see at more breakfast places, though I know many people will think it an abomination- you could have a full English without any healthy vegetables though! I also enjoyed the lamb rump the evening I ate in. It's in a really good location for the town centre RSC and Shakespeare sites, too.

Cons:

Cheaper car park. £13 a day isn't that unreasonable, but I feel it could be included in the room price.

2026-03-27 • via Nuitee
J
Jonathan • couple • gg
10
Great
Pros:

Everything - location, large car park, general facilities.

Cons:

Modern bland architecture

2026-03-27 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-03-27 • via Nuitee
W
wendy • family_with_children • gb
10
A gem of a hotel.
Pros:

Lovely place to stay right in the town. Easy to get to everything.

Cons:

Poole looked at little murky.

2026-03-26 • via Nuitee
H
helen • couple • gb
7
Had a lovely visit
Pros:

Beautiful surroundings

Cons:

Not enough bar staff

2026-03-26 • via Nuitee
V
Victor • couple • gb
8
worked well for us
Pros:

room and location

Cons:

more choice for dairy free foods

2026-03-25 • via Nuitee
D
David • family_with_children • gb
8
Pros:

Hotel staff were very helpful and pleasant.
Hotel was nice and clean.
Hotel was very central with adequate parking.

Cons:

The bar prices were a little bit expensive.

2026-03-25 • via Nuitee
D
David • solo_traveller • gb
10
2026-03-25 • via Nuitee
M
Melanie • couple • gb
10
perfect stay in great location
Pros:

Great location on the river , great polite welcoming staff.
Beautifully decorated, and luxurious feel .
Breakfast was fantastic the lovely older gentleman that saw in you in was just grand .

Cons:

The Shower ,was pretty poor , ( small hand held sort ) considering the luxuriousness of the rest of Hotel ,and room . But having said that it served its purpose 😉

2026-03-24 • via Nuitee