Crowne Plaza Stratford-upon-Avon by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (7350 reviews)
Bridgefoot , Stratford-upon-Avon , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Tasty food
Comfortable rooms
Cons:
Cleanliness issues
Noise from parties
High parking fees

Categories

Cleanliness
7.94
Some reviews mentioned cleanliness issues, particularly with damp rooms.
Service
8.71
Staff were frequently described as friendly and helpful.
Location
8.95
Many reviews praised the hotel's central location and convenience.
Room Quality
8.1
Rooms were pleasant but had some issues, like noise and discomfort.
Amenities
8.43
Amenities generally met expectations but had some minor complaints.
Value for Money
8.19
Most guests found the price reasonable but noted high parking costs.
Food and Beverage
8.54
Breakfast was well-received, with many positive comments.
Overall Experience
8.31
Overall, guests enjoyed their stay but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:15

Property Description

Riverside Location and Modern Rooms:
Experience the charm of staying by the River Avon at Crowne Plaza Stratford-upon-Avon. Enjoy picturesque views from the 259 modern rooms, each equipped with free WiFi and a work space. Upgrade to an executive room for added luxury with bathrobes and a minibar.

Leisure Facilities and Dining Options:
Indulge in relaxation at the leisure club with a sauna and heated indoor pool, or stay active in the gym. Dine at the Riverside Restaurant for delicious meals, unwind at the Terrace Lounge and Bar, or enjoy a meal on the riverside terrace. The breakfast buffet offers a variety of hot and cold options to start your day right.

Meeting Rooms and Nearby Attractions:
Host events in the 14 meeting rooms, including a large room for up to 550 guests. Explore the nearby Royal Shakespeare Company and The Swan Theatre, just a short stroll away. With easy access to Birmingham Airport and the M40 motorway, Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Stratford-upon-Avon now for a memorable riverside experience.

Important information:

Payment for the total cost of the entire reservation is due on arrival at the hotel.

Please note that the extra beds available at the hotel are not suitable for children over the age of 16.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.4
Based on 7350 reviews
Cleanliness: 7.94
Service: 8.71
Location: 8.95
Room Quality: 8.1
Amenities: 8.43
Value for Money: 8.19
Food and Beverage: 8.54
Overall Experience: 8.31
H
Hilary solo_traveller gb
8
2026-04-18 via Nuitee
M
Maurice couple gb
9
2026-04-18 via Nuitee
P
Peter solo_traveller gb
9
2026-04-18 via Nuitee
M
Mit couple gb
9
Excellent place with great location
Pros:

Good location excellent staff and service

2026-04-18 via Nuitee
C
Caroline solo_traveller gb
10
2026-04-18 via Nuitee
N
Neil couple gb
10
Great hotel
Pros:

Very well appointed hotel. Best breakfast in a UK hotel I've ever had . Very well run hotel. Could perhaps do with another set of stairs or lifts at far end of corridor but nit picking really. We had a standard super king room. Good facilities and mostly really clean. Enjoyed our stay we would recommend for long or short term breaks, reunions, business meetings, conferences exhibitions etc. Massive car park at 13/night extra.

Cons:

Room carpet was stained in several places. It happens i guess.

2026-04-17 via Nuitee
M
Mervyn solo_traveller gb
8
Pros:

Location, breakfast

Cons:

Room 3059 a premier room was overlooking the river which was lovely but the noise from extractor fans was not conducive to a good night sleep. Toilet didn't flush properly had to fill waste bin with water to pour down toilet. I did report this to reception on our second evening only so it could be rectified before next guest, I used public toilet on ground floor. Bad storm on second day resulting in window leaking with water coming in. This is the fourth time we've stayed here and these faults were a disappointment for our wedding anniversary break.

2026-04-17 via Nuitee
K
Kevin couple gb
10
2026-04-17 via Nuitee
R
Rosalind couple gb
7
It met our purpose we needed the stay for
Pros:

Check in friendly nice pub

Cons:

The toast on the main plate at breakfast. The plate looked too over full and put me off eating it. It would be better if the toast was separate. The breakfast would of looked more appetising.

2026-04-17 via Nuitee
D
davina couple gb
9
2026-04-17 via Nuitee
S
Sarah family_with_children gb
10
2026-04-17 via Nuitee
A
Amanda couple gb
7
Lovely 2 day break in a modern hotel
Pros:

Breakfast was good, lots of choice and good quality food. Location excellent and rooms big, airy and comfortable. Lovely bar and restaurant areas.

Cons:

Swimming pool was far too small for the size of the hotel and there was a gym and leisure club so non residents used it too. The bathroom was a bit shabby.

2026-04-17 via Nuitee
Y
yolande couple gb
9
Lovely hotel perfect location and hotel very modern and clean. would recommend.
Pros:

The Breakfast was superb. Lots of choice.
The location was perfect only a few minutes away from town centre and just across the road from the canal and the beautiful river.

Cons:

I would have liked the shower to be a little warmer than it was, but not too cold just cooler than normal.

2026-04-17 via Nuitee
K
Kathryn solo_traveller gb
10
Pros:

Great hotel in a great location with easy access to RST. All the staff were friendly and helpful. Comfortable room, great breakfast, we'll be back.

2026-04-16 via Nuitee
J
Jesper solo_traveller se
10
2026-04-16 via Nuitee
L
Lewis couple gb
10
Had a lovely stay
Pros:

Location the breakfast ,riverside views,staff very friendly

Cons:

All was very good

2026-04-16 via Nuitee
D
David couple gb
8
Lovely stay and close to town
Pros:

Good location

Cons:

Price of drinks

2026-04-16 via Nuitee
S
s couple gb
7
2026-04-15 via Nuitee
D
D couple gb
10
We will be back
Pros:

Location

Cons:

The water pressure on top floor needs addressing
Showers no constant stream, kept going cool

2026-04-14 via Nuitee
R
Ross family_with_children gb
9
Pros:

Everything

Cons:

Nothing

2026-04-14 via Nuitee