The Founders Inn & Spa Tapestry Collection By Hilton

Hotels
Tapestry Collection
8.6 (765 reviews)
5641 Indian River Road , Virginia Beach , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Comfortable amenities
Cons:
Housekeeping issues
Dated room quality

Categories

Cleanliness
7.81
The housekeeping service was lacking with dirty towels left behind and delayed response.
Service
9.78
Exceptional service from staff, with particular praise for Ivenia and other staff members being warm and accommodating.
Location
8.82
A beautiful setting with Colonial America references, enhancing the ambience.
Room Quality
7.77
Rooms are deemed old and dated, not up to par for a Hilton property.
Amenities
8.8
The hotel has beautiful gardens and enjoyable amenities, although some room amenities need improvement.
Value for Money
8.26
Prices reflect a mix of beautiful settings and some operational shortcomings.
Food and Beverage
8.81
The food quality was good, contributing positively to the dining experience.
Overall Experience
8.78
Overall, a satisfying experience with notable hospitality offset by some service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 00:24

Property Description

Luxurious Amenities

This Virginia Beach hotel offers a truly indulgent experience with its full-service spa, indoor pool, and outdoor swimming pool. Guests can unwind and relax in style during their stay.

Culinary Delights

Indulge in a variety of dining options at the Founders Inn and Spa. From traditional Colonial cuisine at The Swan Terrace Restaurant to American dishes at The Hunt Room, there's something to satisfy every palate.

Convenience and Recreation

With tennis courts, a fitness centre, and a shuttle service to the beach, guests can stay active and make the most of their vacation. Explore nearby attractions like Norfolk city centre and Mount Trashmore Park for a well-rounded stay.

Book your stay now at the Founders Inn and Spa for a memorable and luxurious getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 765 reviews
Cleanliness: 7.81
Service: 9.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.78
C
CARL couple us
10
2026-06-06 via Nuitee
C
Cathy solo_traveller us
7
Pros:

The room was nice and comfortable

Cons:

Check in could have been handled better. 15 minutes before 4 after being on the road over 10 hours. Told room wasn't ready. I get that. Still could have gotten checked in. Instead we left and then had to wait in line again behind 2 others. Which I will say I beleive were also turned away since they seemed too be waiting outside.
Humming noise in the hallway that keep us up all night. Told it was Havac unit that was not checked into When we reported. Nice place and if I could make sure not to be in or around 4304 I would probably stay again.
Pool looked nice too cold to use. Breakfast and serving staff were excellent.
Manager did work with us some after we spoke to the front desk a second time.

2026-06-04 via Nuitee
A
anthony couple us
10
2026-06-01 via Nuitee
A
April family_with_children us
5
Should have loved the experience with the cost point but was just ok I have stayed at better Hilton
Pros:

Very friendly staff

Cons:

Pool was dirty all three days
The room was little and stuffy and not very cleanlinens were skimpy
Bathroom was dirty

2026-06-01 via Nuitee
R
Ramona couple de
9
2026-06-01 via Nuitee
P
Pitt-Duq Family Pittsburgh, Pennsylvania
10
Luxurious
Pros:

A very luxurious hotel. A great venue to hold any type of function you would have. Friendly staff, plenty of parking and beautiful surroundings outside.

2026-05-30 via Tripadvisor
J
jones solo_traveller us
10
Well rested
Pros:

Everything the bed the room, the grounds the food

Cons:

That is could not order breakfast on Sunday

2026-05-27 via Nuitee
H
Happiness17291158044 Business Williamsburg, Virginia
10
Love Staying at the Tapestry
Pros:

Great Hotel. Nice amenities. Great service. Ivenia was friendly and professional.

2026-05-26 via Tripadvisor
K
Kimberly solo_traveller us
4
Disappointing
Pros:

The location relative to our planned events was great. Plenty of restaurants and shopping, good access to the highway

Cons:

The room we reserved was not available when we arrived. They offered us a free 'upgrade' to our room. Turned out there was a dog show in town and the hall we were 'upgraded' to was full of show dogs. Barking. A lot. A big bucket by the door of the building for aninal waste baggies. The ice machine on our floor didn't work. The door of our room was hard to open, it was like we were on a wing that hadn't been well maintained. Staff completely ignored complaints at check out.

2026-05-26 via Nuitee
N
Natalia family_with_children us
9
Great for families
Pros:

It was a very family-friendly hotel, with lots to do with kids and a dog park for our furry friend. It's a place that is great for traveling families or having a quick getaway.

Cons:

The hotel is a little bit outdated, but the room was fine.

2026-05-26 via Nuitee
7
765jadac Family
2
Worst Hilton I have ever stayed at
Pros:

Our stay was extremely disappointing and far below what I would expect from a Hilton property.

When we first entered the room, the area had a strong odor that smelled like dog waste mixed with chemicals, as if something had been sprayed to cover it up. About an hour later, I noticed a dead roach on the floor. I went to the front desk, showed them a photo, and asked to switch rooms, but I was told that was not an option. The only solution offered was to send someone to remove the bug, but we had already taken care of it ourselves.

After leaving to get food and returning, we opened the mini fridge and found food left behind from a previous guest. When I went to throw it away, I noticed another bug near the trash can. Since I had already been told we could not switch rooms and that the only option was cleaning, we handled it ourselves.

Later that night, I went to take a shower and found a live centipede in the shower. At this point, we had found three different bugs in the room. I went back to the front desk around 11 p.m. and again asked to switch rooms. The employee apologized and stated that the condition of the room was not up to Hilton standards. However, because it was Memorial Day weekend and other hotel options were significantly more expensive, we felt stuck and decided to try to make it through the night.

That became impossible when we realized the room did not have working air conditioning, and the pull-out couch was extremely uncomfortable, with a thin mattress where the springs could be felt. We did not sleep.

We checked out Saturday and moved to another Hilton property, where we paid more for one night than we had paid for the entire weekend at this location. When we left, we were told a supervisor would need manager approval to fully comp the stay, but that we would at least receive half of our money back. That did not happen. I was later told it was because we refused housekeeping’s offer to come clean the room, even though we had already removed the bugs and the old food ourselves.

The issue was not simply that the room needed to be cleaned. The issue was the overall condition of the room: multiple bugs, old food left in the refrigerator, a strong odor, no working air conditioning, and an unusable pull-out couch. Multiple guests also appeared to have complaints that weekend.

I have photos documenting everything. This was unacceptable, especially for a Hilton property, and I am very disappointed in how the situation was handled.

2026-05-25 via Tripadvisor
Z
Zachary couple us
10
2026-05-24 via Nuitee
L
Lolita family_with_children us
10
Excellent
Pros:

Warm welcoming environment
Food and bar service

Cons:

Nothing

2026-05-21 via Nuitee
K
kieleg2026 Solo travel
10
Amazing
Pros:

This hotel has friendly staff. The rooms were very clean and cozy. And the rates were pretty good. The spa deserves its own 5 stars for the welcoming staff and amazing massages. Special shout out to Ms. Ivenia at check out for being so friendly

2026-05-20 via Tripadvisor
J
jasonpE5914YB Business Colorado Springs, El Paso County, Colorado
10
Beautiful property!
Pros:

What a beautiful place! The buildings are gorgeous, with a nice colonial style. The restaurant and room service were both outstanding. Heart was a great shuttle driver to and from Norfolk Airport and Ivenia was a helpful, smiling face at the front desk!

2026-05-20 via Tripadvisor
N
Natalie solo_traveller us
10
Pros:

Beautiful venue! Front desk was friendly and helpful. Met this wonderful waitstaff from Kenya while having breakfast! So attentive and friendly.

2026-05-18 via Nuitee
W
woodyb699 Business
10
Excellent
Pros:

Loved staying here. What a rich history of Gods faithfulness. Room was really nice and the campus is amazing!

2026-05-15 via Tripadvisor
L
Lydia family_with_children us
10
Well pleased with my stay all round
Pros:

Room was spacious, clean and the mini fridge worked well accessing staff was quick and our request for extra towels was delivered quicker than expected.

Cons:

That we couldn’t get room service for Sunday breakfast

2026-05-15 via Nuitee
P
Paul family_with_children us
10
2026-05-12 via Nuitee
E
EDUARDO couple us
3
It could be a beautiful place if they dedicate more interest in serving their guests !!!!
Pros:

Preference for outside customers than the customers who are staying at the In. Very bad

Cons:

Near to the Universety

2026-05-11 via Nuitee