Best Western St. Louis Inn

Hotels
Best Western
7.8 (767 reviews)
6224 Heimos Industrial Park Drive , Arnold , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good location
Cons:
Hard beds
Limited breakfast options
Pool temperature issues

Categories

Cleanliness
7.13
Mixed sentiment; rooms were clean, but some reports of issues with the pool area.
Service
8.6
Several reviews highlighted the staff as friendly and accommodating.
Location
8.14
Reviewers noted good location and accessibility to nearby attractions.
Room Quality
7.59
Rooms were generally clean, but complaints about hard beds and noise from doors.
Amenities
7.12
Pool issues reported and breakfast variety was limited.
Value for Money
8.58
Many reviews indicated satisfaction with price for offered amenities.
Food and Beverage
7.13
Breakfast was mentioned as adequate but lacking in variety.
Overall Experience
8.1
Overall positive experience with a few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:17

Property Description

Convenient Location
Located just off I-55 and a short drive from downtown St. Louis, Missouri, our hotel offers easy access to city attractions and major highways.

Amenities Galore
Enjoy comfortable guestrooms with free wireless high-speed internet access, a free hot breakfast served daily, an indoor pool for relaxation, and a fitness center for staying active during your stay.

Nearby Attractions
Explore popular destinations like the Anheuser Busch Brewery, Six Flags St. Louis theme park, South County Mall for shopping, and the iconic St. Louis Arch, all just minutes away from Best Western St. Louis Inn.

Book now for a memorable stay at our conveniently located hotel with top-notch amenities and easy access to exciting attractions.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 767 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.14
Room Quality: 7.59
Amenities: 7.12
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.1
B
Brown couple us
10
2026-02-11 via Nuitee
R
Roving43467068855 Business
10
Best Front Desk Agent, Minela Malagic
Pros:

Stayed for over 2 weeks. Rooms were clean and comfortable. The house keeping was great. I need to make a special shout out to one off the best front desk agents...Minela Malagic, she made our stay so easy and, comfortable.

2026-02-10 via Tripadvisor
K
Ken couple us
8
Good, but not great. If it weren't for the hard bed, we would probably stay here again.
Pros:

The room was very nice, super clean. Nice king-size bed, but it was a bit too hard for our liking. Big TV was a plus. A channel guide would have been nice, though. The breakfast was pretty good; hot items included DIY waffles, scrambled eggs, and sausage—also cereals, bagels, and muffins.

Cons:

A lot of door slamming was going on throughout the night. Also, loud talking and music playing started around 3 am. Not sure of the source, but it definitely kept us awake. The coffee dispenser at breakfast only dispensed hot water.

2026-01-31 via Nuitee
M
mike family_with_children us
8
2026-01-23 via Nuitee
L
Larry family_with_children us
8
Pros:

Room big bed comfortable

2026-01-22 via Nuitee
M
Michael family_with_children us
7
Great value on price. The breakfast was very good the staff was very nice and welcoming.
Pros:

The rooms was very clean the hallway was clean the breakfast bar was clean the whole place was very well kept clean.

Cons:

The beds were extremely hard

2026-01-22 via Nuitee
M
Margaret family_with_children us
9
Pros:

The pool was temporarily out of service. Nothing to complain about, nothing to rave about. Everything was nice, I would definitely stay again.

2026-01-20 via Nuitee
J
Joseph R couple us
8
Satisfied and price was right.
Pros:

Breakfast was adequate.

Cons:

Eggs and sausage

2026-01-20 via Nuitee
E
Elisabeta couple us
10
2026-01-20 via Nuitee
S
Silahic couple us
1
Don’t stay here
Pros:

Not helpful at all

Cons:

Everything

2026-01-19 via Nuitee
K
Kenneth couple us
7
2026-01-19 via Nuitee
M
Michele solo_traveller us
10
Wonderful
Pros:

Clean

Cons:

NA

2026-01-19 via Nuitee
W
Walter couple us
10
It was good.
Pros:

It was clean, everyone was friendly.

2026-01-19 via Nuitee
L
Luke family_with_children us
8
2026-01-19 via Nuitee
H
Holly couple us
3
Not a happy camper
Pros:

Location to Cracker Barrel was good

Cons:

Our room was not ready and cleaned when we arrived at 7 pm. There were no luggage carts available. The front desk clerk was more interested in flirting with other male guest in hallway then checking me in. Eggs for breakfast were so bad, my dog wouldn’t eat them.

2026-01-19 via Nuitee
S
Shana Keener couple us
1
Worst hotel stay.
Pros:

This is the worst hotel to stay at.I will never stay here again.The staff is rude.The hotel is set up wonky and the housekeepers are so loud in the hallways.At eight o'clock in the morning, you can't get no sleep.I checked in housekeeping is still cleaning at six o'clock at night.It's just rude

Cons:

I didn't like nothing about the hotel. It's not a comfortable stay. It is very loud. There's a 2 inch gap on the door so you hear Everything in the hallway. You can't get no sleep. And when you call the front desk to ask the housekeepers to keep quiet in the hallway, they say they're just doing their job. Well, talking loudly in the hallway in Spanish is not doing their job.

2026-01-12 via Nuitee
A
Archer couple us
8
It was ok
Pros:

Location was fine

Cons:

The only problem I had was checking in. My room wasn’t ready at 3pm per the reservation. Told it wouldn’t be ready until 4pm. Left came back at 4 and room still hadn’t been touched. Continued to wait as it was ground level, which I wanted. All this waiting after making an 8 hour drive to get there did not please me at all and was promised some sort of reimbursement that I have not seen or received or notified of. Nothing! Other than that everything was fine I suppose.

2026-01-05 via Nuitee
C
Catherine family_with_children us
8
Pros:

Housekeeping was so nice and polite.

Cons:

Sad the pool wasn't heated.

2025-12-31 via Nuitee
C
Christine couple us
9
2025-12-29 via Nuitee
K
Kristi family_with_children us
1
Yuck
Cons:

Roaches

2025-12-24 via Nuitee