Best Western Campbellsville Inn

Hotels
Best Western
8.4 (333 reviews)
1400 East Broadway , Campbellsville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good value for money
Cons:
Breakfast options limited
No elevator

Categories

Cleanliness
8.1
Several reviews highlight cleanliness as a positive aspect, but there were mentions of areas needing improvement.
Service
9.1
Consistently praised for friendly and helpful staff, despite some concerns regarding specific situations.
Location
8.6
Conveniently located, close to necessary amenities.
Room Quality
8.6
Rooms were described as comfortable and meeting needs, with some reports of mobility issues due to absence of elevators.
Amenities
8.1
General amenities met expectations, but there were critiques regarding breakfast offerings and coffee quality.
Value for Money
8.6
Considered good value for the price charged, particularly in relation to cleanliness and service.
Food and Beverage
7.6
Breakfast options were criticized as limited and not always stocked.
Overall Experience
8.5
Generally positive experiences reported, with some minor issues that did not greatly detract from overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:22

Property Description

Convenient Location near Campbellsville University
Located just 5 minutes away from Campbellsville University, the Best Western Campbellsville Inn offers a prime location for visitors to the area.

Comfortable Rooms with Essential Amenities
Each room at the inn is equipped with a microwave, refrigerator, cable TV, and a coffee maker for your convenience. The en suite bathrooms come with a hairdryer, ensuring a comfortable stay for all guests.

Relaxing Amenities and Services
Guests can start their day with a daily continental breakfast, unwind in the outdoor swimming pool and hot tub, and take advantage of the on-site business center. With a 24-hour reception, assistance is always at hand.

Book your stay at the Best Western Campbellsville Inn for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 333 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.5
S
Scott solo_traveller us
10
2026-08-22 via Nuitee
R
RHONDA family_with_children us
10
2026-08-18 via Nuitee
T
Tanisha solo_traveller us
9
2026-08-14 via Nuitee
M
Mouser solo_traveller us
7
Family reunion
Pros:

The staff was friendly and it is a really good location. Had some good places to eat near by.

Cons:

The bed was to soft. The coffee was terrible and the breakfast wasn't very good.

2026-08-12 via Nuitee
S
Shetler couple us
7
Cons:

The air was not on and our window was open when we checked in smelt like someone was smoking in it

2026-08-10 via Nuitee
L
Layne family_with_children us
6
2026-07-24 via Nuitee
B
Brenda family_with_children us
10
2026-07-20 via Nuitee
A
Anna solo_traveller us
10
Great Location, Great Staff, Great Value.
Pros:

Location is great. The staff is helpful and friendly. The rooms are always clean and tidy, and the bed was very comfortable. Not a lot of outside noise, so you get a great night's sleep in a comfy bed.

Cons:

One morning, some of the breakfast items had gotten cold, which limited the available hot options. Otherwise, my stay at this hotel was excellent.

2026-07-20 via Nuitee
S
Sandra family_with_children us
8
2026-07-09 via Nuitee
J
Jackie couple us
1
2026-07-05 via Nuitee
G
G832IYnickw Family
2
Management is corrupt and crooked
Pros:

I booked the Best Western Campbellsville a few weeks ago via Travelocity. The morning my stay was supposed to start I got an email from Travelocity at 7:22am that I needed to call to update my payment info (pay on site was selected) the email stated I needed to update the payment method before 18:21:47 (6:21pm) or my reservation MIGHT be canceled.
I read the email at 9:45am, called the hotel at 10:00am to update the card and was told that Travelocity had canceled my reservation and that I could rebook it directly with the Best Western at $50 more per night.
Needless to say I got off the phone and called Travelocity. I cited my email and the timing it had given me and was informed that Travelocity had not canceled the reservation, rather the management at Best Western had.
I called the Best Western back and got nothing but more lies and more excuses. I firmly believe they saw it as an opportunity to jack up the pricing. Shameful behavior from a manager that STILL hasn’t called me back.
Ultimately Travelocity apologized that the hotel didn’t follow protocol and hold the reservation as they were supposed to, they also gave me a $50 credit which is a nice move but money that should have been coming from Best Western.
I would be VERY careful when reserving this hotel. The management team seems to be a little corrupt and crooked and they certainly lack any sense of serving the customer or holding up their end of the reservation.

2026-06-27 via Tripadvisor
A
April couple us
10
Foot camp
Pros:

Great!

Cons:

Nothing

2026-06-21 via Nuitee
A
Amy solo_traveller us
5
2026-06-18 via Nuitee
V
Vicki solo_traveller us
9
2026-06-17 via Nuitee
A
ABradley0403 solo_traveller us
5
Location over Quality
Pros:

The location was important to us for the weekend - it was conveniently located in Campbellsville.

Cons:

The hotel is old and does not have an elevator - the stairs are steep especially for someone with mobility issues like I have. The staff was not very friendly and didn't seem to care about checking for a room downstairs for us.

2026-06-17 via Nuitee
H
Holbrook solo_traveller us
10
2026-06-12 via Nuitee
J
Jacalyn couple us
7
2026-06-10 via Nuitee
C
Christine couple us
10
Good
Pros:

Felt safe

Cons:

Cereal choices

2026-06-08 via Nuitee
F
falonh932 Family
10
Best Hotel
Pros:

The beds were comfy also hot tub was a nice setup beautiful lobby. Hotel was clean. I like where it is located.

2026-06-02 via Tripadvisor
K
Kevin solo_traveller bs
8
2026-06-02 via Nuitee