Best Western Heritage Inn Chico

Hotels
•
Best Western
8.3 (655 reviews)
25 Heritage Lane , Chico , US
+1 530-894-8600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Shower took too long to heat
Elevator breakdown

Categories

Cleanliness
7.43
Overall cleanliness was acceptable; however, some rooms had strong cleaner smells and the elevator breakdown indicates a need for improvement.
Service
8.9
Staff were consistently described as friendly, helpful, and professional.
Location
8.44
Location was generally appreciated, though some guests had difficulty finding the hotel.
Room Quality
8.19
Rooms were spacious and comfortable, but some mentioned issues with firmness of beds.
Amenities
8.42
Amenities were well-received, including access to a hot tub and breakfast options.
Value for Money
8.38
Guests felt the services provided were generally worth the price, indicating good value.
Food and Beverage
8.43
Breakfast received positive remarks for quality and service.
Overall Experience
8.2
Most guests expressed satisfaction with their stay, though a few issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Outdoor Pool and Hot Tub
The Best Western Heritage Inn – Chico boasts an inviting outdoor pool and hot tub, perfect for relaxation after a day of exploring the nearby attractions.

Convenient Amenities in Guest Rooms
Each room at Chico's Best Western Heritage Inn is equipped with free WiFi, cable TV, and coffee facilities. For added convenience, select rooms come with a microwave and refrigerator.

Exceptional Services
Enjoy round-the-clock assistance with a 24-hour front desk and take advantage of the on-site business centre during your stay at the Best Western Heritage Inn – Chico.

Experience comfort and convenience at its best when you book your stay at the Best Western Heritage Inn – Chico.

Important information:

Please note: An additional fee is charged per stay in pet friendly rooms. Please contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIC

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
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Guest Reviews

8.3
Based on 655 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.44
Room Quality: 8.19
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.2
M
Melissa • couple • us
10
2026-10-19 • via Nuitee
T
Tommy • solo_traveller • us
10
2026-10-17 • via Nuitee
S
sherry • couple • us
9
Wonderful staff, friendly and accomodating!!
Pros:

Breakfast was fair, but happy to have it

Cons:

It was all good.

2026-10-15 • via Nuitee
C
CosioBanuelos • solo_traveller • us
10
Pros:

Nice clean room and nice staff

2026-10-13 • via Nuitee
O
Olimi • family_with_children • us
10
Pros:

The good customer service and clean rooms

Cons:

Nothing, excellent

2026-10-12 • via Nuitee
D
DERRICK • couple • ca
8
2026-10-11 • via Nuitee
M
Melanie • solo_traveller • us
9
2026-10-08 • via Nuitee
K
Kaiden • couple • us
9
2026-10-07 • via Nuitee
T
Tracy • solo_traveller • us
8
2026-10-07 • via Nuitee
M
Mary Carol • family_with_children • us
9
Good value, great staff.
Pros:

Front desk staff very friendly and helpful. Perfect room for a family with two king beds and separated rooms.

Cons:

Hard to reach location behind a closed strip mall.

2026-10-07 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-09-17 • via Nuitee
R
Robert Logan • solo_traveller • us
3
Cons:

Feeling safe in the parking lot. Sketchy people hanging around.

2026-09-16 • via Nuitee
S
Santesteban Gonzalez • couple • us
3
2026-09-09 • via Nuitee
T
Ted • solo_traveller • us
8
2026-09-07 • via Nuitee
T
Terri • solo_traveller • us
10
Chico State visit
Pros:

Comfortable, location was great and staff Plesant. Also the Breakfast was good.

Cons:

N/A

2026-08-24 • via Nuitee
T
Terri • solo_traveller • us
10
College students visit
Pros:

Room was comfortable. Great location near Chico State. Staff was pleasant and the Breakfast was good.

Cons:

N/A

2026-08-24 • via Nuitee
R
ruben • solo_traveller • us
2
2026-08-24 • via Nuitee
T
Tom • couple • us
8
You get what you pay for!
Pros:

A very nice hotel with an excellent staff and loation.

Cons:

The room could use another chair.

2026-08-23 • via Nuitee
K
Kelle • couple • us
8
2026-08-22 • via Nuitee
V
vanessa • family_with_children • us
9
Pros:

It was nice and clean and the staff were nice and informative

2026-08-22 • via Nuitee