Holiday Inn Express Hotel & Suites Houston North Intercontinental by IHG

Hotels
•
Holiday Inn Express
7.9 (322 reviews)
125 Airtex Drive , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable rooms
Convenient location
Cons:
Staff service issues
Cleanliness concerns

Categories

Cleanliness
7.15
Complaints about cockroaches and poor maintenance.
Service
6.65
Negative feedback due to rude staff and lack of assistance.
Location
9.15
Conveniently located near family and fast food restaurants.
Room Quality
7.65
General comfort mentioned but issues with leaks and maintenance.
Amenities
7.65
Shuttle service issues but some positive mentions about parking and breakfast.
Value for Money
8.65
Good value for money stated in reviews despite other issues.
Food and Beverage
8.15
Some complaints about breakfast quality noted.
Overall Experience
8.15
Mixed overall experience with both positive and negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:21

Property Description

Convenient Amenities
Holiday Inn Express Hotel & Suites Houston North Intercontinental offers express check-in, free WiFi, and a fitness centre for a convenient stay.

Relaxation Options
Guests can unwind in the outdoor swimming pool, hot tub, or enjoy room service during their stay at this 2-star hotel.

Business-Friendly Features
With a business centre, non-smoking rooms, and an ATM on-site, this IHG Hotel caters to both leisure and business travelers.

To experience a blend of comfort and convenience, book your stay at Holiday Inn Express Hotel & Suites Houston North Intercontinental today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 322 reviews
Cleanliness: 7.15
Service: 6.65
Location: 9.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.15
A
ANDREA • family_with_children • ca
8
2026-04-23 • via Nuitee
G
Gleison • solo_traveller • br
10
2026-04-21 • via Nuitee
E
Edwina • solo_traveller • us
1
There was no comparable room for us and we had to change hotels. It was so u comfortable and we couldn’t believe all t
Pros:

Wood Floors

Cons:

Musty smell, Very old, saw a roach on bed.
Receptionist seemed indifferent.

2026-03-31 • via Nuitee
M
Marylène • family_with_children • fr
1
2026-03-25 • via Nuitee
J
José María • couple • cr
3
Mediocre
Pros:

El desayuno estuvo ok

Cons:

Hay cucarachas en la habitación 109
La alfombra está sumamente vieja y rahída

2026-03-24 • via Nuitee
A
Andrea • solo_traveller • us
6
No tiene shuttle las 24h
Pros:

Un hotel de emergencia para una noche esta bien. El desayuno esta bueno, tiende a ser el mismo en todos los Holiday Inn por los que has pasado. En la mañana el shuttle estaba listo para salir hacia el aeropuerto IAH, una vez lo reserve en la noche.

Cons:

Lo que no me gusto es que el shuttle desde el aeropuerto no funcionara la 24 horas. Por temas de retraso, mi vuelo llego mucho mas tarde, un poco despues de media noche. Al llamar para que me recogieron, me dijeron que el shuttle no funcionaba despues de media noche, aun cuando en la pagina de booking dicen que es 24h. Por lo tuve que pagar alrededor de 60$ por un uber. Si hubiera sabido eso consideraba otro hotel, ya que pague por el uber casi el 80% de lo del hotel. Este hotel tiene el baño separado, es decir de un lado la ducha con el servicio, y el lavamanos en otra seccion.

2026-03-17 • via Nuitee
G
German • couple • us
6
2026-03-12 • via Nuitee
H
Hiram • couple • us
10
2026-03-10 • via Nuitee
T
Thomas Brinck • couple • us
3
I am sorry to say that we won't be staying at this location again. There are too many other choices
Pros:

The breakfast and location were definitely acceptable.

Cons:

The room did not look like the one pictured online. The bed was lumpy and the bathroom tile and tub were chipped.

2026-03-10 • via Nuitee
K
Kathryn • solo_traveller • us
8
Great hotel with shuttle slightly farther away from airport
Pros:

Rooms was clean and comfortable. Airport shuttle was prompt and so helpful.

Cons:

Fitness center floor needs a decent cleaning.

2026-03-08 • via Nuitee
A
Ana Laura • extended_group • ca
8
2026-03-07 • via Nuitee
F
Frederick • couple • us
2
No hotel shuttle as advertised
Pros:

Bed comfy, breakfast OK

Cons:

We chose this hotel due to advertising a free 24-hour airport shuttle. Arriving at IAH at 1:30pm I called the hotel and was told the shuttle was not operating in the afternoon. I guess it's not 24 hours in a row. They said the shuttle would be back in operation at 4:00pm and would arrive at the airport at 4:25pm. After checking with a taxi service with a $85 quote, we decided to wait for the shuttle. When it had not arrived at 4:30pm I called the hotel again. Now the story is that the van is in the shop and they won't get it back until 6:00pm. They said they had called my cell number, we verified they had it right, but they kept getting hung up on. Then they suggested I take a cab and they would discount my room, not reimburse for transportation, but discount the room. I called my stepson who drove down from Conroe and drove us to the hotel. We received a $9 discount for our troubles. Last time ever we use an IHG property.

2026-03-05 • via Nuitee
K
Koya • family_with_children • us
7
Pros:

The breakfast was great!!

Cons:

The roaches!

2026-03-05 • via Nuitee
R
rod • family_with_children • us
5
2026-03-02 • via Nuitee
W
william • family_with_children • cr
5
Hi houston
Pros:

Breakfast

Cons:

Clean but showing age. Could use a facelift

2026-03-02 • via Nuitee
M
Marie • family_with_children • fr
8
bof !
Pros:

Hôtel proche de l'aéroport (env. 20min) - parking gratuit sur place - lit confortable et chambre propre - quelques fast food à proximité.

Cons:

Hôtel un peu vieillot - l'espace commun c'est à dire le couloir d'accès aux chambres était sale. fontaine à eau ne fonctionnait pas -

2026-02-26 • via Nuitee
R
RHONDA • family_with_children • us
9
Pros:

Close to my event

Cons:

Need more lights in the parking lot

2026-02-12 • via Nuitee
M
Matthew • couple • us
10
2026-02-09 • via Nuitee
M
McLain • couple • nz
8
Good for the time we had to sleep. F8nally got to sleep at
Pros:

The breakfast was phenomenal, great selection of foods, drinks, breads, and extras. Best I've experienced in years.

Cons:

Curtains could not be fully closed outside lights constantly shining in and illuminating the room.

2026-02-08 • via Nuitee
F
Felice • solo_traveller • us
7
Cons:

No shuttle available- it was the main reason I booked!

2026-01-26 • via Nuitee