Hotel San Francisco Centro Histórico

Hotels
7.1 (174 reviews)
Luis Moya, 11 Colonia Centro , Mexico City , mx

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Responsive staff
Cons:
Poor cleanliness
Unsatisfactory service

Categories

Cleanliness
5.74
Multiple reviews indicated unclean bedding and the presence of cockroaches.
Service
6.71
Consistent mentions of poor service, including mishandling of reservations.
Location
9.25
Positive feedback regarding the hotel's central area and accessibility.
Room Quality
6.2
Issues with room amenities such as lack of hot water and cleanliness.
Amenities
6.23
Negative remarks about broken amenities and lack of essentials.
Value for Money
8.19
Value perceived as decent especially due to location despite other issues.
Food and Beverage
7.24
Mixed reviews about the breakfast with some items being subpar.
Overall Experience
7.21
Numerous complaints but also some positive aspects noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:27

Property Description

Ideal Location in Historic Center
Located in the heart of Mexico City's historic center, Hotel San Francisco Centro Histórico offers easy access to popular sites like Alameda Central Park and the Fine Arts Palace.

Comfortable Accommodations
The hotel provides comfortable rooms equipped with cable TV, WiFi, and other essential amenities like a shower and bottled water.

On-Site Dining and Amenities
Guests can indulge in traditional Mexican and international cuisine at the Sztuka restaurant. Additionally, the hotel offers thoughtful amenities to ensure a pleasant stay.

Book your stay at Hotel San Francisco Centro Histórico for a memorable experience in Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the free parking cannot be guaranteed and is subject to availability. It is suitable only for small cars and the property does not accept prior reservation for parking spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 174 reviews
Cleanliness: 5.74
Service: 6.71
Location: 9.25
Room Quality: 6.2
Amenities: 6.23
Value for Money: 8.19
Food and Beverage: 7.24
Overall Experience: 7.21
W
Walter • solo_traveller • mx
3
Pros:

Solo la ubicación

Cons:

El servicio de la recepción. HABITACION nada cómoda...cafa vez esta mas deplorable. Muy húmedo.WI FI funcionaba al 20% .

2026-04-18 • via Nuitee
C
Cruz Garcia • family_with_children • mx
9
Pros:

La.ubicacion

Cons:

Hace falta un poco mas de mantenimiento

2026-04-11 • via Nuitee
P
Pasos • family_with_children • mx
7
No muy contenta
Pros:

Nunca apareció el.control de la tele,.la tele muy vieja y el.bañl no se me.haciq y higiénico

Cons:

Casi no probaré otros alrededor la próxima vez

2026-04-06 • via Nuitee
F
fidel • solo_traveller • us
1
Cons:

cucarachas en los cuartos mucho ruido de los bares noy agua caliente

2026-03-30 • via Nuitee
C
Cruz Garcia • family_with_children • mx
8
2026-03-02 • via Nuitee
A
angel mario • family_with_children • mx
5
un poco desagradable
Pros:

reportamos el pasillo de las habitaciones a obscuras 2 noches

Cons:

el bufet mal atencion

2026-02-11 • via Nuitee
J
Juan Manuel • family_with_children • mx
3
2026-01-09 • via Nuitee
L
Leonor • family_with_children • mx
8
Pros:

Tamaño de la habitación

Cons:

El baño estaba descuidado, piso descuidado

2026-01-08 • via Nuitee
P
Pilar • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Se tardaron en entregarme la habitación

2026-01-06 • via Nuitee
R
Reyes • family_with_children • mx
1
Pros:

Robo

Cons:

Robo

2026-01-02 • via Nuitee
R
Roberto • extended_group • mx
9
Cons:

Se batallo algunas veces para el encendido TV

2026-01-02 • via Nuitee
G
Gabriel • family_with_children • mx
9
2026-01-02 • via Nuitee
J
Jose Agustin • family_with_children • mx
10
Mala onda
Pros:

Muy cómodo, pero tenía reservacion hecha por la app y pagada y al llegar al hotel se ne cobro de nuevo, dijeron que el pago por la app no contaba. Asi que pague la habitación 2 veces

Cons:

Pagar en la app y que en el hotel dijeran qué no contaba ese pago, y pagar 2 veces, muy mal trato del personal del hotel purs no respetan el reservado

2025-12-30 • via Nuitee
E
Eduardo • family_with_children • es
1
Pros:

Pésimo servicio y no ayudan en nada a resolver incidencias en las reservas. Viajé desde España y no recomiendo alojaros en este Hotel. Hay otras muchas opciones en la zona, con buena atención, limpios y muy cómodos.

Cons:

Nada me ha gustado, pésimo servicio del personal. No recomiendo.

2025-12-21 • via Nuitee
A
Ascencio Nuñez • family_with_children • mx
9
2025-12-18 • via Nuitee
F
Fernando • family_with_children • gt
7
Pros:

Atienden muy rápido

Cons:

Las camas

2025-12-15 • via Nuitee
P
Padilla • solo_traveller • mx
7
Pros:

The location

Cons:

There’s no secadora and plancha de ropa

2025-12-13 • via Nuitee
J
Julien • solo_traveller • fr
5
Cons:

Personnel pas du tout aimable,
Check in a 15h j’arrive a 14h50 on me demande de payer. Ou est la flexibilité?

L’ascenseur est un enfer a utiliser

2025-12-13 • via Nuitee
M
Marcela Cristina • family_with_children • mx
5
Le falta muchas mejoras
Pros:

Centrico

Cons:

No tenía agua caliente y el telefono desconectado para comunicarme.

2025-12-07 • via Nuitee
E
Edith • family_with_children • mx
9
Excelente Ubicación, lo recomiendo.
Pros:

Habitaciones amplias, excelente ubicación, puedes ir caminando al centro histórico, es una zona segura.

Cons:

Había poco personal para dar el servicio a la habitación, no me gustó tener que bajar a la recepción en pijamas por una toalla.

2025-12-06 • via Nuitee