Comfort Inn & Suites Nashville Franklin Cool Springs

Hotels
•
Comfort
8.7 (1140 reviews)
7120 S Springs Drive , Franklin , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good value
Cons:
Hard beds
Cold room
Inconsistent breakfast quality

Categories

Cleanliness
8.45
Guests noted clean environments, but some complaints about housekeeping being insufficient.
Service
9.45
Friendly staff were mentioned positively by guests.
Location
9.45
Great location with easy access to restaurants and attractions.
Room Quality
7.95
Rooms varied in comfort, with complaints about hard beds and cold temperatures.
Amenities
8.95
Amenities like the pool were appreciated, though some felt bed quality was lacking.
Value for Money
8.45
Guests felt the stay was good value despite some shortcomings.
Food and Beverage
7.95
Breakfast received mixed reviews; some found it decent while others were disappointed.
Overall Experience
8.95
Overall, guests had a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:07

Property Description

Indulge in Comfort and Convenience

Relaxation and Fitness: Enjoy a refreshing dip in the indoor swimming pool or maintain your workout routine at the fitness centre during your stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Modern Amenities: Stay connected with complimentary WiFi, and make use of the convenient microwave and refrigerator in your room. The hotel also offers a continental breakfast to start your day right.

Convenient Location: Explore nearby Nashville and Murfreesboro, with the hotel being situated close to Nashville International Airport. Book now for a delightful stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1140 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
M
Mendi • couple • us
9
Clean facilities
Pros:

Clean and location

Cons:

Breakfast seating

2026-06-27 • via Nuitee
T
Tomeka • family_with_children • us
8
2026-06-26 • via Nuitee
I
Ingrid • extended_group • us
10
The location was great, and the facilities were clean.
Pros:

Mark at the che k in desk was kind and helpful.

2026-06-25 • via Nuitee
C
Carol • extended_group • us
10
Nice hotel at a reasonable price.
Pros:

Clean room except for shower. Comfortable bed.
3rd floor was very quiet.
Breakfast had a good selection to choose from.
Close to restaurants.

Cons:

Bar of soap was left in shower from previous occupant. Yuk!
Would like to have had shower gel along with the shampoo and conditioner dispensers.

2026-06-25 • via Nuitee
J
John • solo_traveller • us
9
2026-06-24 • via Nuitee
D
Diane • extended_group • us
10
Excellent location and clean. Front desk clerk was friendly and helpful.
Pros:

We stayed in a handicap accessible room. Everything was good. The only complaint I have was needed a separate dressing area where you could put on makeup and have good lighting.

Cons:

Lighting and dressing area.

2026-06-22 • via Nuitee
G
Gordon • solo_traveller • us
10
The cleanest place we stayed in the last two weeks
Pros:

The place was very clean and close to everything

2026-06-20 • via Nuitee
M
Matheny • family_with_children • us
9
2026-06-19 • via Nuitee
N
Noah • couple • us
10
2026-06-18 • via Nuitee
S
Stephanie • solo_traveller • us
10
I very much enjoyed my stay
Pros:

Very clean and great customer service. The location was amazing.

Cons:

I can’t think of anything

2026-06-15 • via Nuitee
J
Julio • couple • br
9
2026-06-14 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-06-13 • via Nuitee
T
Tammy • couple • us
9
Great !
Pros:

Most everything

Cons:

If I had to complain about anything, it would be that the room we stayed in, did not have enough bathroom counter space…very inconvenient for most…other than that, it was great !

2026-06-13 • via Nuitee
R
Robert • family_with_children • us
9
2026-06-12 • via Nuitee
W
Wanda • solo_traveller • us
10
2026-06-11 • via Nuitee
J
Judy • extended_group • us
9
Pros:

Room was clean.

Is was nice to have a night light

Cons:

Fresh towels everyday would have been nice

2026-06-10 • via Nuitee
D
Dannie • solo_traveller • us
10
Pros:

Clean, great location.

Cons:

Price was a little on the high side. $26 in taxes?!

2026-06-08 • via Nuitee
S
Sabrina • family_with_children • us
10
It was great for what I needed.
Pros:

How convenient it was to shopping and eating

Cons:

Na

2026-06-05 • via Nuitee
H
Helena • solo_traveller • us
10
2026-06-04 • via Nuitee
L
Lolita • solo_traveller • us
9
2026-06-04 • via Nuitee