Comfort Inn & Suites Nashville Franklin Cool Springs

Hotels
Comfort
8.7 (1047 reviews)
7120 S Springs Drive , Franklin , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good value
Cons:
Hard beds
Cold room
Inconsistent breakfast quality

Categories

Cleanliness
8.45
Guests noted clean environments, but some complaints about housekeeping being insufficient.
Service
9.45
Friendly staff were mentioned positively by guests.
Location
9.45
Great location with easy access to restaurants and attractions.
Room Quality
7.95
Rooms varied in comfort, with complaints about hard beds and cold temperatures.
Amenities
8.95
Amenities like the pool were appreciated, though some felt bed quality was lacking.
Value for Money
8.45
Guests felt the stay was good value despite some shortcomings.
Food and Beverage
7.95
Breakfast received mixed reviews; some found it decent while others were disappointed.
Overall Experience
8.95
Overall, guests had a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:07

Property Description

Indulge in Comfort and Convenience

Relaxation and Fitness: Enjoy a refreshing dip in the indoor swimming pool or maintain your workout routine at the fitness centre during your stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Modern Amenities: Stay connected with complimentary WiFi, and make use of the convenient microwave and refrigerator in your room. The hotel also offers a continental breakfast to start your day right.

Convenient Location: Explore nearby Nashville and Murfreesboro, with the hotel being situated close to Nashville International Airport. Book now for a delightful stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1047 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
S
Slattery family_with_children us
5
Average place to stay near lots of restaurants
Pros:

Breakfast was good and I slept well.

Cons:

The staff weren't warm and friendly which was surprising as most of the town was very warm. I also just thought the pool area looked old and the rooms looked old too.

2026-03-04 via Nuitee
J
Jessica family_with_children us
10
Pros:

Friendly atmosphere

Cons:

Not enough breakfast options

2026-03-03 via Nuitee
W
Womack family_with_children us
8
2026-03-03 via Nuitee
T
Tiffany family_with_children us
9
Pros:

Property was clean and was in a great location.

2026-03-03 via Nuitee
T
Taylour family_with_children us
9
Very nice, but avoid the pool
Pros:

Very nice and clean property

Cons:

The pool was a little overdone with chemicals, we were in the pool for maybe 10 minutes and had hives everywhere and our skin was burning

2026-03-02 via Nuitee
K
Kimberly solo_traveller us
10
2026-03-01 via Nuitee
S
Sue couple us
10
Great..
Pros:

Nice place..

2026-02-28 via Nuitee
M
Mehmet family_with_children us
10
2026-02-24 via Nuitee
R
Robin family_with_children us
7
The hotel was nice but when we first got to the room it smelled really bad. I alway carry room spray with me so that he
Pros:

It was close to everything

Cons:

Parking and only one way to leave the parking lot.

2026-02-23 via Nuitee
A
Amber family_with_children us
10
2026-02-23 via Nuitee
S
Solomon solo_traveller us
5
Breakfast sucks. All artificial processed foods
2026-02-22 via Nuitee
S
SUZANNE couple us
9
Clean, comfortable in a good location.
Pros:

It was extremely clean. Coffee was good.

Cons:

Breakfast was a bit disappointing.

2026-02-12 via Nuitee
M
Mike couple us
10
2026-02-10 via Nuitee
R
Raymond couple us
10
2026-01-31 via Nuitee
C
CARLOS couple br
9
2026-01-31 via Nuitee
J
John couple us
6
2026-01-29 via Nuitee
K
Kathy family_with_children us
9
2026-01-24 via Nuitee
B
Bonnie family_with_children us
9
2026-01-20 via Nuitee
C
Charles solo_traveller us
10
Everything and everyone was excellent with a perfect breakfast!
Pros:

Great location easy access and anytime you wanted close by

Cons:

Nothing

2026-01-20 via Nuitee
D
David couple us
8
2026-01-20 via Nuitee