Comfort Inn & Suites Nashville Franklin Cool Springs

Hotels
Comfort
8.7 (1094 reviews)
7120 S Springs Drive , Franklin , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good value
Cons:
Hard beds
Cold room
Inconsistent breakfast quality

Categories

Cleanliness
8.45
Guests noted clean environments, but some complaints about housekeeping being insufficient.
Service
9.45
Friendly staff were mentioned positively by guests.
Location
9.45
Great location with easy access to restaurants and attractions.
Room Quality
7.95
Rooms varied in comfort, with complaints about hard beds and cold temperatures.
Amenities
8.95
Amenities like the pool were appreciated, though some felt bed quality was lacking.
Value for Money
8.45
Guests felt the stay was good value despite some shortcomings.
Food and Beverage
7.95
Breakfast received mixed reviews; some found it decent while others were disappointed.
Overall Experience
8.95
Overall, guests had a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:07

Property Description

Indulge in Comfort and Convenience

Relaxation and Fitness: Enjoy a refreshing dip in the indoor swimming pool or maintain your workout routine at the fitness centre during your stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Modern Amenities: Stay connected with complimentary WiFi, and make use of the convenient microwave and refrigerator in your room. The hotel also offers a continental breakfast to start your day right.

Convenient Location: Explore nearby Nashville and Murfreesboro, with the hotel being situated close to Nashville International Airport. Book now for a delightful stay at Comfort Inn & Suites Nashville Franklin Cool Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1094 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
L
Lydia couple us
10
2026-04-23 via Nuitee
D
Dustin family_with_children us
8
2026-04-20 via Nuitee
K
Kai solo_traveller de
8
2026-04-20 via Nuitee
B
Broyles couple us
9
Convenient and comfortable experience
2026-04-17 via Nuitee
G
Gerboth solo_traveller us
7
2026-04-15 via Nuitee
C
Christopher family_with_children us
10
2026-04-14 via Nuitee
B
Beth couple us
7
2026-04-13 via Nuitee
L
Linda family_with_children us
8
2026-04-12 via Nuitee
C
Chrysanthia family_with_children us
10
Happy and satisfied.
Pros:

Clerk was friendly. Eggs were better than some. Front desk Clerk was nice and friendly.

Cons:

Not enough soap in room.

2026-04-12 via Nuitee
A
Autumn family_with_children us
8
2026-04-11 via Nuitee
A
Anna couple us
10
2026-04-10 via Nuitee
B
Bryan extended_group us
3
okay
Pros:

location, rooms, where nice.

Cons:

It was loud because of the Harley dealership next door. The pool had to much chemical ruining my kids shirt and shorts, when he got out the pool they where faded. The worse part was they was pressuring me to get the room before 11:00. I was out by 11:03!

2026-04-09 via Nuitee
S
Scott family_with_children us
10
Friendly/helpful staff. Clean/nice
Pros:

Pool open til 11:00pm. Very accommodating staff. Very clean. Solid complimentary breakfast

2026-04-06 via Nuitee
D
Dilnoza solo_traveller us
8
2026-04-06 via Nuitee
C
Carol solo_traveller us
9
2026-04-04 via Nuitee
W
Wendi family_with_children us
10
2026-04-04 via Nuitee
B
Boopy couple us
10
2026-04-02 via Nuitee
P
Pat couple us
7
We were passing through on our way home and it served its purpose!
Pros:

Very basic, not many options. Some kind of long ham slices looked bad and tasted awful. Lukewarm.

Cons:

Room was on the small side, especially the bathroom. Sink was tall snd toilet like sitting in a hole! Didn’t like the bathroom.

2026-04-02 via Nuitee
J
James couple us
8
2026-04-02 via Nuitee
K
Kim family_with_children us
10
2026-04-01 via Nuitee