Novotel Rouen Sud Zenith Parc Expo

Hotels
•
Novotel
8.2 (856 reviews)
Rue de la Mare Sansoure , Saint-Étienne-du-Rouvray , fr

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean / comfortable beds (many guests)
Good, varied breakfast
Swimming pool
Ample parking and Tesla chargers
Helpful and friendly staff
Pleasant terrace / convenient location
Cons:
Noise from children early in the morning
Dated or poorly maintained rooms (broken equipment, curtains, peeling tiles)
Inconsistent cleanliness; overflowing bins reported
Understaffed causing slow check-in and occasional curt service
Pool safety and maintenance issues (gate latch, stairs)
Perceived poor value / overpriced by some guests

Categories

Cleanliness
7.2
Mixed reports: some guests explicitly praised clean rooms, while others reported poor cleaning, overflowing bins and untidy rooms.
Service
8.8
Generally described as helpful and friendly staff, but several comments about being understaffed, slow check-in and occasional curt restaurant staff.
Location
9
Convenient location with a pleasant terrace and ample parking; Tesla chargers specifically noted as a positive.
Room Quality
7
Multiple mentions of tired, dated or broken room elements (equipment, curtains, peeling pool margelles) and some uncomfortable beds, though a few guests praised large/comfortable beds.
Amenities
8.6
Good amenities highlighted (pool, varied breakfast, water refill taps, chargers) but also several maintenance and safety issues (pool barrier/locks, stairs, cleanliness around pool).
Value for Money
7.2
Mixed sentiment: some guests felt the price-quality ratio was not excellent or overpriced, while others accepted it for short stays.
Food and Beverage
8.8
Breakfast repeatedly praised as varied and good; restaurant generally positive though isolated service issues were reported.
Overall Experience
9
Overall mixed but generally positive for short stays: strong points are breakfast, pool and location; negatives (noise, room condition, staffing) reduce the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:53

Property Description

Modern Accommodations
With 134 modern rooms, the Rouen Sud provides a comfortable stay for guests looking to relax after a day of exploring the nearby forest.

Family-Friendly Amenities
Families will appreciate the indoor and outdoor play areas for children, ensuring a fun and enjoyable stay for the little ones.

Convenient Dining Options
Guests can indulge in contemporary French cuisine at the Novotel Café or opt for room service from 19:00 to 24:00, offering flexibility for dining preferences.

Book now to experience the perfect blend of comfort and convenience at the Novotel Rouen Sud!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.

The outdoor swimming pool in seasonal, it is open from May 1st to September 30th.Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

8.2
Based on 856 reviews
Cleanliness: 7.2
Service: 8.8
Location: 9
Room Quality: 7
Amenities: 8.6
Value for Money: 7.2
Food and Beverage: 8.8
Overall Experience: 9
B
Bibi • family_with_children • nl
7
2026-08-08 • via Nuitee
T
Tishakova • family_with_children • nl
8
Nice for 1-2 nights stay
Pros:

Nice restaurant, helpfull personal, comfotartable beds, easy check in/out

Cons:

A bit more english speaking, please repair stairs in swiming pool

2026-08-08 • via Nuitee
I
Illona • family_with_children • fr
1
Pas digne d’un novotel 4 étoiles
Pros:

La piscine et les activités

Cons:

La chambre la plus part des équipement était cassé et vétuste. Et à notre arrivé la chambre n’était pas prête on a attendu 2 minutes pour avoir une chambre sales c’est inadmissible.

2026-08-08 • via Nuitee
V
Valentina • family_with_children • be
9
2026-08-08 • via Nuitee
S
sophie • family_with_children • fr
7
Bien pour court séjour
Pros:

Le ptit déjeuner varié, le fait qu'il y ait une piscine, le calme et l'insonorisation des chambres

Cons:

Aucune sécurité piscine (le loquet de la barrière est hs) pas de pédiluve, l'eau est vite souillée par les épines des pins aux alentours et les margelles se décollent (vétusté, risque de chutes)

2026-08-08 • via Nuitee
T
Tanja • solo_traveller • nl
10
Zeer fijn verblijf
Pros:

Zeer fijne bedden

Cons:

Dat na het dessert in het restaurant de tafel werd gemeden. Niet vragen voor een koffie of de rekening

2026-08-08 • via Nuitee
H
Hanae • couple • dk
7
Fint men ikke stille og nydeligt, meget støjende med børn
Pros:

Det var rent

Cons:

Alt for meget støj, gæsterne er ligeglade med deres børns råben og skrigen hverdag fra kl: 07 om morgenen, så hvis man vil sove længe, så kan man ikke pga børn, og der var børn hverdag med råben og skrigen og det varede hele morgen desværre

2026-08-08 • via Nuitee
F
Femke • family_with_children • nl
7
Prima verblijf voor één nachtje.
Pros:

Het terras en het meeste personeel.

Cons:

Kapotte gordijnen (kamer 260), sommige personeelsleden in het restaurant deden kortaf, slechte bedden (matras).

2026-08-07 • via Nuitee
G
Glenn • solo_traveller • be
9
2026-08-07 • via Nuitee
L
Laura • family_with_children • nl
8
Prima overnachtingshotel
Pros:

De fijne ligging. Heerlijk ontbijt en restaurant. Gezellige plek voor een drankje, ook buiten op het terras. Prima kamer. Door het hele hotel stonden watertaps, zodat je je flesje water kon bijvullen.

Cons:

Bedbank was niet erg comfortabel, maar oké voor één nacht.

2026-08-07 • via Nuitee
N
Neil • family_with_children • gb
9
2026-08-07 • via Nuitee
M
Margot • family_with_children • nl
9
2026-08-07 • via Nuitee
P
petra • couple • nl
9
2026-08-06 • via Nuitee
S
Stol • solo_traveller • nl
10
Pros:

Schone kamers, lekkere bedden, ,vriendelijke personeel! Gratis parkeren voldoende.

Cons:

Niets!

2026-08-06 • via Nuitee
J
Johan • solo_traveller • be
8
2026-08-06 • via Nuitee
A
Alessia • family_with_children • it
8
Hotel discreto, ottima colazione
Pros:

Camera nella norma, colazione ottima. La struttura potrebbe essere tenuta meglio e necessita di una rimodernata. Per un paio di notti però va benissimo. Rapporto qualità-prezzo non eccellente.

2026-08-05 • via Nuitee
A
Adele • couple • fr
4
Rooms are tired and dirty
Pros:

Convenient location. Tesla chargers.

Cons:

Dirty, old, tired rooms which are over priced. There was rubbish over flowing from every bin, inside and outside the hotel. There was a homeless man bugging in the car park. (Site wouldn't let me upload photos!!)

2026-08-04 • via Nuitee
A
Anna • solo_traveller • gb
9
2026-08-04 • via Nuitee
A
Andromachi • couple • fr
10
2026-08-04 • via Nuitee
J
Johan_V • solo_traveller • nl
6
Ze willen wel, maar zwaar onderbemand.
Pros:

Ontbijt is lekker en honden zijn toegestaan. Personeel is behulpzaam maar zwaar onderbemand.

Cons:

Check in duurde een uur langer dan gepland.
Kamer was ècht gedateerd.
Niet goed schoongemaakt, koffie niet aangevuld de volgende dag, alleen kleine handdoeken de volgende dag (had dan de vorige laten hangen).

2026-08-03 • via Nuitee