Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Helpful and respectful staff
Excellent breakfast options
Modern facilities
Cons:
Small room size
Limited value for money
Issues with early check-in and dining service

Categories

Cleanliness
8.71
Some reviews mention cleanliness positively, but there are notes on uncomfortable bedding.
Service
9.68
Staff were mentioned positively in multiple reviews, highlighting excellent service.
Location
9.72
Location is frequently praised for its convenience and accessibility.
Room Quality
8.17
Several reviews mentioned issues with room size and comfort.
Amenities
9.2
Amenities received mixed reviews, though some were appreciated like the pool and games.
Value for Money
8.16
Some felt the value did not match the price, with expectations for better quality.
Food and Beverage
8.71
Breakfast received positive feedback, but there were complaints regarding cost and service.
Overall Experience
9.68
Overall positive feedback indicates a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Accommodation

The hotel Novotel São Paulo Morumbi offers luxurious accommodation with soundproofed rooms overlooking the Ponte Estaiada bridge. Each room is equipped with air conditioning, a work desk, TV with satellite channels, and free WiFi, ensuring a comfortable stay for all guests.

Fantastic Amenities

Guests can take advantage of the outdoor pool, fitness centre, and solarium for relaxation and leisure. The property's restaurant with views of Ponte Estaiada, outdoor dining terrace, and on-site bar provide delightful dining experiences. Additionally, indoor and outdoor playgrounds, along with a Children’s Club, cater to families traveling with children.

Convenient Location

Situated next to Marginal Pinheiros Parkway, the hotel offers easy access to the city and nearby attractions such as Morumbi Shopping Mall and Market Place Shopping Centre. With Congonhas Airport just 6 km away, Novotel São Paulo Morumbi is the perfect choice for both leisure and business travelers.

Book your stay at Novotel São Paulo Morumbi now for an unforgettable experience!

Important information:

Please note that each room can only accommodate 1 pet, with a maximum weight of 10 kg. The pet fee is BRL 70 + tax and must be paid upon check-in. If you travel with your pet, you must present the vaccination card with the vaccines up to date. Additionally, you must sign the consent form upon check-in. Please contact the hotel for more information.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or an authorized guardian. If a minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization in order to check into the hotel. This authorization must be notarized, signed by both parents and presented together with certified copies of the parents' identity documents. All minors under 18 years of age must present a valid ID, with photo, that proves their identity and that of his/her parents. This document must be presented even if the minor is in the company of his parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2456 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 9.68
T
Thais Helena • couple • br
10
2026-09-19 • via Nuitee
E
epiphanio • solo_traveller • br
10
Pros:

Hotel muito bom e serviço do restaurante excelente.

2026-09-19 • via Nuitee
L
Luciano • solo_traveller • br
10
Ótima opção para Sao Paulo
Pros:

Servicos, acomodações e localizacao

Cons:

Na

2026-09-18 • via Nuitee
E
Eda • family_with_children • tr
5
Pros:

Personel iyi idi

Cons:

Odalarda ki pencereler çok fazla açılıyor onun içine çocuk rahatlıkla sığar ve önü kapalı değil ben bunu tehlike olarak gördüm. Çocuk odaklı çalışma varsa bu değerlendirilmeli. Sadece oyun odası ile çocuk odaklı olunmaz!

2026-09-14 • via Nuitee
N
Nivea • family_with_children • br
8
2026-09-13 • via Nuitee
E
Esmeraldo • couple • br
7
Não volto.
Pros:

Apartamento é ótimo mas o restaurante péssimo atendimento e comida muito ruim. Garçons mal treinados, nosso drink estava pronto muito tempo parado no balcão e os garçons não conseguiam enxergar. Mesa do lado ficou esperando um monte de tempo e depois falaram para eles que tinham perdido o pedido deles. Lamentável.

Cons:

Apto

2026-09-13 • via Nuitee
F
Flá Gurgel • solo_traveller • br
10
Excelente
Pros:

Do atendimento, da comida, das músicas, da piscina, da massagem...

Cons:

Qdo esta cheio, o atendimento fica comprometido com pouco funcionário.

2026-09-12 • via Nuitee
D
Daniela Yuri • family_with_children • br
10
Nice and comfortable
Pros:

Reception, restaurant, hall area, room

Cons:

Slow check in

2026-09-11 • via Nuitee
A
Andre Luiz Marques • family_with_children • br
8
Dentro do esperado para o padrão Novotel
Pros:

Atendimento

Cons:

o primeiro andar , barulho de maquinas logo pela manhã

2026-09-11 • via Nuitee
T
Thiago • solo_traveller • br
9
2026-09-11 • via Nuitee
E
Edward • solo_traveller • cl
10
Pros:

Room.

Cons:

Location.

2026-09-11 • via Nuitee
J
Jemus • family_with_children • br
10
2026-09-10 • via Nuitee
M
Mônica • family_with_children • br
7
Valeu pelos funcionários e restaurante. Não retornaria.
Pros:

Gostei do restaurante, da vista, dos funcionários muito receptivos e simpáticos, do almoço aos sábados, do café da manhã.

Cons:

Limpeza do quarto ruim, inclusive com cabelos na cortina e na parede do chuveiro assim que chegamos no primeiro dia. Quarto com carpete e cortina no banheiro, muito ruim em relação a outros hotéis inclusive com preço melhor. Ficamos nesse hotel para ir a show no Morumbi mas não vale a pena de jeito nenhum. Os táxis cobram exatamente o mesmo preço para levar a bairros mais afastados. Uber não busca de modo algum. Não aconselharam tampouco voltar a pé. Lugar deserto, cercado por comunidades.

2026-09-10 • via Nuitee
L
Lucas • family_with_children • br
9
2026-09-10 • via Nuitee
L
Lucas • family_with_children • br
9
2026-09-10 • via Nuitee
A
Andre Luiz Marques • couple • br
8
apropriada , dentro do esperado
Pros:

Otimo

Cons:

apto do primeiro andar , no final do corredor . barulho de maquinário

2026-09-08 • via Nuitee
S
Sanjay-L • solo_traveller • br
8
2026-09-08 • via Nuitee
B
Bruna • couple • br
10
Perfeito
Pros:

Tudo perfeito, amamos toda a estadia

Cons:

gostamos de tudo , foi maravilhoso

2026-09-08 • via Nuitee
R
Raul Campos • family_with_children • br
7
Cons:

acho q o hotel esta ficando velho... aquela aparencia de usado... chuveiro encardido, espelhos com os cantos oxidados... essas coisas visuais q demonstra descaso...

2026-09-07 • via Nuitee
A
Alessandro • family_with_children • br
7
2026-09-07 • via Nuitee