Mercure Hotel Düsseldorf Ratingen

Hotels
•
Mercure
7.8 (1558 reviews)
An der Pönt 50 , Ratingen , de

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Good breakfast
Friendly staff
Value for money
Cons:
Limited amenities
Unfriendly receptionist
Noise from bar
Old hotel

Categories

Cleanliness
7.54
Some reviews mentioned that rooms were clean, so it is generally satisfactory.
Service
7.91
While some guests noted unfriendliness from reception staff, overall service is rated positively.
Location
8.05
The hotel is conveniently located near the highway, making it suitable for travelers.
Room Quality
7.5
Rooms were noted as spacious and comfortable, but some issues were reported with amenities.
Amenities
7.03
Lack of minibar and limited amenities impacted the score, as some guests expected more from a 4-star hotel.
Value for Money
8.49
Guests felt they received good value, especially with free parking and reasonable prices.
Food and Beverage
8.04
The breakfast buffet received positive feedback, despite some concerns about pricing.
Overall Experience
7.81
Overall, many guests had a good experience, suggesting they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 18:22

Property Description

Modern Accommodation with Free Amenities
This 4-star hotel in Ratingen offers bright rooms with satellite TV, tea/coffee facilities, and free Wi-Fi. Guests can enjoy complimentary parking and access to a nearby fitness studio.

Dining Experience and Relaxation
Indulge in international cuisine and fine wines at the Junkers restaurant with a summer terrace and barbecue area. Afterward, unwind at the Junkers bar or the modern lobby with a cozy fireplace.

Convenient Location for Travel
Located just a 7-minute drive from Düsseldorf Airport and near major motorways, the Mercure Hotel Düsseldorf Ratingen provides easy access to Düsseldorf and Essen within 15 minutes.

Book now for a delightful stay at Mercure Hotel Düsseldorf Ratingen!

Important information:

Please note that the restaurant is closed on Saturday and Sundays.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 1558 reviews
Cleanliness: 7.54
Service: 7.91
Location: 8.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 7.81
V
Victor • family_with_children • hu
1
Cons:

When we arrived to the hotel was everything good the problem came when i saw the dirty room and the dirty pillows they have as an extra, so i went to tell to the person in the reception to please change, his answer was like.
He has another job to do and i need to go pick up my self, i am in the 4 stars hotel so they need to do it and bring to the clients, if i want to do myself i should rent cheaper AIRBNB.
The young guy was very terrible as front office employee.

2026-04-02 • via Nuitee
K
Kasaj Monique82 • family_with_children • de
9
2026-04-02 • via Nuitee
D
Dmitrijs • solo_traveller • lv
9
2026-03-30 • via Nuitee
F
fausto emilio • solo_traveller • it
8
2026-03-29 • via Nuitee
D
D • solo_traveller • nl
7
2026-03-29 • via Nuitee
T
Tanja • couple • de
7
2026-03-28 • via Nuitee
C
Christiane • solo_traveller • de
8
Angenehmes Hotel
Pros:

Ruhige Lage, kostenlose Parkplätze, gutes Frühstück, helle und offene Architektur, freundliche Mitarbeiter

Cons:

Das Restaurant sind ein paar Tische in der Lobby, etwas ungemütlich

2026-03-27 • via Nuitee
L
Lutfi • couple • tr
8
2026-03-27 • via Nuitee
A
Ali • family_with_children • tr
8
2026-03-27 • via Nuitee
S
strandfraulangeoog • couple • de
10
Wieder schönes Zimmer, schönes Bad, super bequemes Bett, super Frühstück! Aufmerksames Personal!°
Pros:

Super Bett, super Frühstück - Zimmer top sauber, alles wieder top, wie immer! Nachts um 1:15 dann aus Zimmer 203 oder 207 (oder aus beiden) ein Türengerummse - wir standen beide senkrecht im Bett! (Betrunkene junge Männer haben Rambazamba im Zimmer/ in den Zimmern gemacht) Wir waren genau dazwischen in Zimmer 205!°

2026-03-27 • via Nuitee
P
PANTAKAS • family_with_children • gr
10
Pros:

Great experience! Very well organised hotel and clean rooms. I loved the parking 🅿️ !!

2026-03-25 • via Nuitee
I
Israel • solo_traveller • be
8
Cons:

Would appreciate a Nesspreso machine....

2026-03-25 • via Nuitee
C
christian • solo_traveller • de
8
Pros:

sauberes komfortables hotel

Cons:

laut booking.com kostenlose parkmöglichkeit
das stimmt zwar grundsätzlich wenn das hotel gut gebucht ist muss man allerdings mehrere hundert meter entfernt auf der straße parken

man bekommt die möglichkeit auf die tägliche zimmerreinigung zu verzichten laut dem zettel den man ausfüllen und an die tür hängen soll bekommt man dafür 5€ gutschrift - die gutschrift bekam ich nicht

2026-03-23 • via Nuitee
S
Stuart • solo_traveller • gb
8
2026-03-22 • via Nuitee
S
Sebastian • solo_traveller • ch
9
2026-03-22 • via Nuitee
H
Hermann Maximilian • solo_traveller • de
9
2026-03-22 • via Nuitee
H
Harm • solo_traveller • de
5
2026-03-21 • via Nuitee
P
Peter • solo_traveller • de
8
Ich habe mich wohlgefühlt, das ist für mich das Wichtigste
Pros:

Frühstück war gut, es war ruhig, die Atmosphäre war angenehm.

Cons:

Es gab nur So,Mo,Di, etwas zu essen.
Es gab zu wenig Parkplätze!

2026-03-20 • via Nuitee
M
Mirko • solo_traveller • de
10
2026-03-19 • via Nuitee
F
fausto emilio • solo_traveller • it
8
Pros:

Bella struttura a pochi chilometri a nord di Dusseldorf, comoda per fiera e aeroporto. Camera razionalmente disposta e abbastanza grande, letto comodo. Personale gentile e professionale.

Cons:

Bagno un po’ piccolo e non molto razionalmente disposto

2026-03-18 • via Nuitee