Mercure Hotel Düsseldorf Ratingen

Hotels
Mercure
7.8 (1558 reviews)
An der Pönt 50 , Ratingen , de

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Good breakfast
Friendly staff
Value for money
Cons:
Limited amenities
Unfriendly receptionist
Noise from bar
Old hotel

Categories

Cleanliness
7.54
Some reviews mentioned that rooms were clean, so it is generally satisfactory.
Service
7.91
While some guests noted unfriendliness from reception staff, overall service is rated positively.
Location
8.05
The hotel is conveniently located near the highway, making it suitable for travelers.
Room Quality
7.5
Rooms were noted as spacious and comfortable, but some issues were reported with amenities.
Amenities
7.03
Lack of minibar and limited amenities impacted the score, as some guests expected more from a 4-star hotel.
Value for Money
8.49
Guests felt they received good value, especially with free parking and reasonable prices.
Food and Beverage
8.04
The breakfast buffet received positive feedback, despite some concerns about pricing.
Overall Experience
7.81
Overall, many guests had a good experience, suggesting they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 18:22

Property Description

Modern Accommodation with Free Amenities
This 4-star hotel in Ratingen offers bright rooms with satellite TV, tea/coffee facilities, and free Wi-Fi. Guests can enjoy complimentary parking and access to a nearby fitness studio.

Dining Experience and Relaxation
Indulge in international cuisine and fine wines at the Junkers restaurant with a summer terrace and barbecue area. Afterward, unwind at the Junkers bar or the modern lobby with a cozy fireplace.

Convenient Location for Travel
Located just a 7-minute drive from Düsseldorf Airport and near major motorways, the Mercure Hotel Düsseldorf Ratingen provides easy access to Düsseldorf and Essen within 15 minutes.

Book now for a delightful stay at Mercure Hotel Düsseldorf Ratingen!

Important information:

Please note that the restaurant is closed on Saturday and Sundays.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 1558 reviews
Cleanliness: 7.54
Service: 7.91
Location: 8.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 7.81
H
Harm solo_traveller de
5
2026-03-21 via Nuitee
P
Peter solo_traveller de
8
Ich habe mich wohlgefühlt, das ist für mich das Wichtigste
Pros:

Frühstück war gut, es war ruhig, die Atmosphäre war angenehm.

Cons:

Es gab nur So,Mo,Di, etwas zu essen.
Es gab zu wenig Parkplätze!

2026-03-20 via Nuitee
M
Mirko solo_traveller de
10
2026-03-19 via Nuitee
D
Dietmar couple de
8
Gute Übernachtungsmöglichkeit, wenn man ein frühes Flugzeug nehmen willY
Pros:

Nähe zum Flughafen

2026-03-18 via Nuitee
F
fausto emilio solo_traveller it
8
Pros:

Bella struttura a pochi chilometri a nord di Dusseldorf, comoda per fiera e aeroporto. Camera razionalmente disposta e abbastanza grande, letto comodo. Personale gentile e professionale.

Cons:

Bagno un po’ piccolo e non molto razionalmente disposto

2026-03-18 via Nuitee
S
strandfraulangeoog couple de
9
Super Betten, super Frühstück ... auch schön am Abend lecker was getrunken!
Pros:

Wir haben wieder super gut geschlafen in den Superbetten. Das Zimmer war zum Parkplatz hin und leider sehr laut b(Zimmer Nr. 139 unten!) - wir hatten das Schlafzimmerfenster gekippt und dauernd wurde auch auf dem Parkplatz genau vor unserem Fenster geraucht - das war nicht so super!! Oben sind die Zimmer ruhiger. Am Abend die Bar und das Frühstück am Morgen waren wieder super.

Cons:

Siehe oben!

2026-03-17 via Nuitee
D
David solo_traveller de
8
2026-03-16 via Nuitee
M
Marvin solo_traveller de
9
2026-03-16 via Nuitee
J
Jennifer couple de
9
2026-03-11 via Nuitee
H
Hans-Jürgen couple de
7
Für einen frühen Flug ab Düsseldorf perfekt
2026-03-08 via Nuitee
D
Denis couple de
5
2026-03-07 via Nuitee
M
Marlies solo_traveller de
4
Nie wieder Mercure Hotel ☹️
Pros:

Leider gar nichts

Cons:

Die Zimmer sind sehr altmodisch… man könnte sagen, die Einrichtung ist aus den 90er Jahren und nie saniert worden. Es riecht muffig in den Zimmern, im Bad extrem nach Chlor. Das Personal ist sehr unfreundlich.

2026-03-07 via Nuitee
C
Carsten solo_traveller de
9
Habe mich rundum wohl gefühlt
Pros:

Super nettes Personal, war immer bemüht meine Lebensmittel Allergie Probleme zu lösen , haben mir tolle Sachen gezaubert . Danke an das Team

Cons:

Gar nichts

2026-03-05 via Nuitee
C
Cor family_with_children nl
8
2026-03-03 via Nuitee
A
Anja couple de
7
Alles recht zufriedenstellend.
Pros:

Trotz der Lage nahe der Autobahn war es recht ruhig, sowohl im als auch ums Hotel herum.

Cons:

Das Zimmer ist für 2 Personen etwas schmal, gerade zwischen den beiden Betten fehlt Platz.

2026-03-02 via Nuitee
L
Lotti53 couple de
8
Pros:

Ganz gut. Preis Leistung war gut, genauso wie die Lage uns sehr freundliches Personal

Cons:

Haben nichts zu beanstanden

2026-03-01 via Nuitee
M
Mehmet Gürsel couple tr
10
Sessiz sakin
Pros:

👍

2026-03-01 via Nuitee
E
Eliyash couple gb
3
Pros:

Good location

2026-02-28 via Nuitee
L
Lilian family_with_children nl
10
2026-02-26 via Nuitee
H
Hellbrandt family_with_children dk
10
2026-02-23 via Nuitee