Mercure Hotel Düsseldorf Ratingen

Hotels
•
Mercure
7.8 (1672 reviews)
An der Pönt 50 , Ratingen , de

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Good breakfast
Friendly staff
Value for money
Cons:
Limited amenities
Unfriendly receptionist
Noise from bar
Old hotel

Categories

Cleanliness
7.54
Some reviews mentioned that rooms were clean, so it is generally satisfactory.
Service
7.91
While some guests noted unfriendliness from reception staff, overall service is rated positively.
Location
8.05
The hotel is conveniently located near the highway, making it suitable for travelers.
Room Quality
7.5
Rooms were noted as spacious and comfortable, but some issues were reported with amenities.
Amenities
7.03
Lack of minibar and limited amenities impacted the score, as some guests expected more from a 4-star hotel.
Value for Money
8.49
Guests felt they received good value, especially with free parking and reasonable prices.
Food and Beverage
8.04
The breakfast buffet received positive feedback, despite some concerns about pricing.
Overall Experience
7.81
Overall, many guests had a good experience, suggesting they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 18:22

Property Description

Modern Accommodation with Free Amenities
This 4-star hotel in Ratingen offers bright rooms with satellite TV, tea/coffee facilities, and free Wi-Fi. Guests can enjoy complimentary parking and access to a nearby fitness studio.

Dining Experience and Relaxation
Indulge in international cuisine and fine wines at the Junkers restaurant with a summer terrace and barbecue area. Afterward, unwind at the Junkers bar or the modern lobby with a cozy fireplace.

Convenient Location for Travel
Located just a 7-minute drive from Düsseldorf Airport and near major motorways, the Mercure Hotel Düsseldorf Ratingen provides easy access to Düsseldorf and Essen within 15 minutes.

Book now for a delightful stay at Mercure Hotel Düsseldorf Ratingen!

Important information:

Please note that the restaurant is closed on Saturday and Sundays.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 1672 reviews
Cleanliness: 7.54
Service: 7.91
Location: 8.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 7.81
H
Hanika • solo_traveller • de
7
2026-07-11 • via Nuitee
A
Antony • couple • gb
6
2026-07-08 • via Nuitee
J
Jeremey • extended_group • nl
9
Een aangenaam verblijf met rustige omgeving en knusse kamers
Pros:

Het feit dat het hotel in de buurt was van een McDonalds was wel fijn, want je had voor de rest niet veel plekken om je heen. Dat was een pluspunt. Verder was het personeel vriendelijk en hielpen zij mij goed.

Cons:

Het was af en toe best warm in de kamer en je had geen airco. Vooral toen het warmer begon te worden was dit iets wat een beetje lastig was.

2026-07-07 • via Nuitee
M
Michael 1955 • solo_traveller • de
7
Pros:

Frühstücksbuffet war gut.

Cons:

Doppelbett sehr schmal, man rollte nach außen, Lautstärke nach vorne raus zu McDonald sehr hoch, auch bei geschlossenen Fenstern und bis nach Mitternacht. Obwohl Doppelzimmer für 2 gebucht, war nur ein Deckbett und nur ein Satz Handtücher da.

2026-07-06 • via Nuitee
V
Viktoriia • solo_traveller • ua
7
Average good transit hotel without a/c :(
Pros:

Clean room, comfortable bed, tea facilities available. Good internet. Parking available. McD just across the street ;)

Cons:

Close to airport do not super quiet. NO AIR-CONDITIONER in standard rooms at least, which is very sad if room is on sunny side and it’s hell outside (my case).

2026-07-05 • via Nuitee
C
Cherneha • solo_traveller • ua
7
2026-07-04 • via Nuitee
A
Anouk • solo_traveller • nl
3
Cons:

We kwamen aan met buiten over de 30 graden en ze hebben geen airco. We kregen een hele kleine ventilator mee, hadden we natuurlijk niks aan. Na 5 minuten zijn we weggegaan en hebben we een ander hotel geboekt met airco

2026-07-04 • via Nuitee
R
REDMOND • solo_traveller • gb
8
Pros:

Location, parking, staff, value

2026-07-04 • via Nuitee
V
Vasja • extended_group • cz
8
Cena kvalita super ale klimoška
Pros:

Všechno ale klimoška

Cons:

Není klimatizace

2026-07-02 • via Nuitee
C
Chatterjee • extended_group • in
8
2026-07-02 • via Nuitee
S
Skandar • solo_traveller • nl
7
2026-07-01 • via Nuitee
R
René • solo_traveller • de
1
Im Sommer nicht zu empfehlen
Pros:

Der Preis

Cons:

Keine Klimaanlage, nicht einmal einen Ventilator

2026-06-29 • via Nuitee
A
Ali • solo_traveller • ly
1
Cons:

There's no air conditioning

2026-06-29 • via Nuitee
C
Christian • family_with_children • de
5
Pros:

-

Cons:

Das es keine Klimaanlage gab! Bei 40 Grad Außentemperatur war es im Hotelzimmer nich zu ertragen!

2026-06-28 • via Nuitee
G
Guy • solo_traveller • nl
7
2026-06-27 • via Nuitee
M
Mohammed Afzal • solo_traveller • gb
2
Very very bad experience
Pros:

Nothing

Cons:

Nothing it’s 4 star hotel and no fans and AC fitted should be 2 stars

2026-06-27 • via Nuitee
M
Markus • couple • ch
6
Cons:

4 Sterne Hotel ohne Klimaanlage

2026-06-27 • via Nuitee
G
Guido • solo_traveller • de
6
2026-06-26 • via Nuitee
I
Ivanda • family_with_children • gb
10
2026-06-25 • via Nuitee
R
Rita • solo_traveller • de
5
Nie wieder
Pros:

Die kurzen Wege zu meinen Terminen

Cons:

Schlechte Parkmöglichkeiten,
Geruch nach Nikotin
Die zimmertüren mussten hart zugezogen werden, damit wickelten taten die Wände
Schlechte Klimatisierung , keine Möglichkeit ein Fenster zu öffnen

2026-06-25 • via Nuitee