Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Nice surroundings
Spacious family suites
Good kids club
Cons:
Cleanliness issues in one toilet
Room quality concerns for deluxe garden room

Categories

Cleanliness
7.15
One toilet had more than 10 flies inside, indicating cleanliness issues.
Service
9.15
The staff are friendly and professional, making for a pleasant experience.
Location
8.65
Nice surroundings and stunning pool and beach view.
Room Quality
7.65
Deluxe room was dark and tired, but family suites were spacious.
Amenities
8.15
Great pools, beach locations, and kids club.
Value for Money
8.65
Overall value perceived to be good for the facilities offered.
Food and Beverage
9.15
Very good breakfast with lots of choices.
Overall Experience
8.65
Positive overall experience with notable pros outweighing cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:53

Property Description

Luxurious Balinese-style Hotel

Pools and Whirlpools: Enjoy a refreshing dip in one of the three pools or unwind in the whirlpools, all while taking in the stunning views of Tanjung Benoa Beach.

Comfortable Rooms with Modern Amenities: Relax in rooms featuring dark wood fittings, satellite TV, and a private balcony or garden view. Stay connected with complimentary WiFi and make use of the safe and seating area for your convenience.

Dining Options and Relaxation: Indulge in a buffet breakfast at Uluwatu, savor international and Indonesian cuisine at Cocos, or opt for 24-hour room service. Unwind with a massage at the spa or keep up with your fitness routine at the on-site gym.

Experience the ultimate blend of luxury and comfort at Novotel Bali Benoa. Book now for an unforgettable stay!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented upon check-in. Hotel reserves the right to cancel nonrefundable reservations with invalid credit cards or unsuccessful credit card transactions.

Children can stay free of charge when using existing bedding in the following rooms: Deluxe Room with Two Single Beds - Pool Access and Deluxe King Room with Pool Access - Garden Wing.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.4
Based on 1355 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 8.65
Ádám • couple • hu
8
2026-09-19 • via Nuitee
A
alexandra • extended_group • ru
8
2026-09-17 • via Nuitee
X
Xiaoji • family_with_children • ae
10
If I have friend I definitely will recommend to stay there
Pros:

Very good customer service and room are the best
Special have bed sofa

Cons:

Nothing

2026-09-16 • via Nuitee
A
Abhneet • couple • au
10
Pros:

The beach view, room and ambience

2026-09-14 • via Nuitee
T
TALAL • family_with_children • sa
8
2026-09-14 • via Nuitee
A
Arunit • couple • in
9
The stay was very relaxing and excellent.
Pros:

Really good resort, me and my husband enjoyed our stay at Novotel Benoa, breakfast was good and location was good. Neat and clean and staff were very accommodating. The chefs catered my gluten free and vegetarian requests. We loved our stay, beautiful resort with sea views . We will recommend this to our family and friends, will be back 😍

Cons:

Only thing is the property is getting old and needs maintenance. Clean rooms but it is clearly visible they need maintenance and especially bathrooms.

2026-09-10 • via Nuitee
B
Bruno • family_with_children • nz
6
Good hotel with nice pool and views. Amazing breakfast but restaurant overpriced and reslly average food. A bit far away
Pros:

Amazing breakfast

Cons:

Far away from shops and enjoyable beach. Just a little bit of sand on low tide on front of hotel. Restaurant food overpriced and very average

2026-09-09 • via Nuitee
A
Adrian • solo_traveller • au
9
Great time with friends
Pros:

GREAT POOL, BREAKIE AND ROOM

Cons:

None

2026-09-08 • via Nuitee
J
Joline • family_with_children • my
10
Worth it and enjoyable for family.
Pros:

The breakfast spread was delicious with good options. The villa was comfortable and we enjoyed the pool.

2026-09-07 • via Nuitee
B
Bangkit Mukti • couple • id
9
2026-09-06 • via Nuitee
T
Thi Thanh Thao • couple • au
5
2026-09-06 • via Nuitee
S
Slagjana • solo_traveller • au
9
I had a beautiful stay
Pros:

Beautiful swimming pools

2026-09-05 • via Nuitee
R
Roland • family_with_children • au
10
2026-09-05 • via Nuitee
M
Muhammad Umair • solo_traveller • pk
8
2026-09-04 • via Nuitee
R
roussel • solo_traveller • fr
6
Cons:

Réservé pour 2 adultes 2 enfants et seulement 2 lits un grand lit double et un lit une place . Soit disant écrit sur Booking !! Je ne trouve toujours pas l'endroit où il est mentionné que mes deux enfants dormiront z deux dans un lit une place ...

2026-09-04 • via Nuitee
J
Jessica • family_with_children • gb
7
Busy but good value family friendly hotel in Benoa.
Pros:

Pools!

Cons:

With a baby, being allocated a room on the second floor with no lift was really annoying. We had to carry the buggy and baby up the stairs.

2026-09-02 • via Nuitee
A
Ana • family_with_children • es
7
Si buscas playa, este no es tu sitio
Pros:

Las instalaciones se ven que son de hace bastantes años aunque bien conservado. Hotel limpio y destacar al personal que son muy amables

Cons:

No me gustó la playa privada del hotel . Totalmente abandonada y muy, muy sucia.

2026-09-02 • via Nuitee
R
Romain • family_with_children • fr
3
2026-09-02 • via Nuitee
A
Abed alhameed • solo_traveller • jo
8
2026-09-01 • via Nuitee
C
Caroline • couple • fr
8
Bon rapport qualité prix
Pros:

La piscine donnant sur la mer est super sympa , les locaux sont bien et le personnel est serviable

Cons:

L’odeur hyper forte du produit pulvérisé dans la chambre juste avant notre arrivée , les WC qui ont fuit dans la nuit… autrement c’était cool

2026-08-29 • via Nuitee