Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Beautiful pools and pool villas
Friendly, accommodating staff
Peaceful beachfront setting
Comfortable rooms/villas
Daily activities available (yoga, aqua, gym, spa)
Cons:
Limited restaurant/menu variety (only one restaurant, repetitive menu)
Few on-site activities beyond basics
Property showing maintenance needs (bathrooms, aging fixtures)
Somewhat remote — far from Nusa Dua and shops
Mosquitoes reported in some villas
Higher upgrade/booking fees when not booked direct
Road noise for some villas located by the road

Categories

Cleanliness
8.6
Multiple guests mention 'clean' rooms and villas and describe the pool areas as well maintained, though a few note visible aging and bathroom maintenance needs.
Service
8.8
Staff frequently praised for excellent, accommodating service (organizing birthday cake, catering dietary requests, helpfulness); one complaint about an upgrade charge related to a third-party booking.
Location
7.8
Guests value the peaceful beachfront setting and beach access but several point out the hotel is somewhat remote — a bit far from Nusa Dua, shops and main beaches.
Room Quality
8
Many describe pool villas and rooms as comfortable and neat; however some guests found initial room bookings unsuitable and others mention aging fixtures and bathroom maintenance issues.
Amenities
8.4
Strong pool facilities, beach cabanas and daily activities (yoga, aqua, gym, spa) are highlighted, though multiple reviews note limited on-site activity options overall.
Value for Money
7.6
Mixed sentiment: some say the stay was worth it, but complaints include overpriced/average restaurant food and a higher upgrade fee when booked via third-party.
Food and Beverage
8.3
Breakfast is consistently praised as excellent, while the on-site dining offering is described as limited (one restaurant, repetitive menu) and sometimes overpriced with average food quality.
Overall Experience
8.1
Overall stays are described as relaxing and enjoyable with many recommendations and return intentions, tempered by notes about limited activities, occasional noise or mosquitoes, and maintenance needs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Balinese-style Hotel

Pools and Whirlpools: Enjoy a refreshing dip in one of the three pools or unwind in the whirlpools, all while taking in the stunning views of Tanjung Benoa Beach.

Comfortable Rooms with Modern Amenities: Relax in rooms featuring dark wood fittings, satellite TV, and a private balcony or garden view. Stay connected with complimentary WiFi and make use of the safe and seating area for your convenience.

Dining Options and Relaxation: Indulge in a buffet breakfast at Uluwatu, savor international and Indonesian cuisine at Cocos, or opt for 24-hour room service. Unwind with a massage at the spa or keep up with your fitness routine at the on-site gym.

Experience the ultimate blend of luxury and comfort at Novotel Bali Benoa. Book now for an unforgettable stay!

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented upon check-in. Hotel reserves the right to cancel nonrefundable reservations with invalid credit cards or unsuccessful credit card transactions.

Children can stay free of charge when using existing bedding in the following rooms: Deluxe Room with Two Single Beds - Pool Access and Deluxe King Room with Pool Access - Garden Wing.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.2
Based on 1276 reviews
Cleanliness: 8.6
Service: 8.8
Location: 7.8
Room Quality: 8
Amenities: 8.4
Value for Money: 7.6
Food and Beverage: 8.3
Overall Experience: 8.1
R
Rex • couple • au
4
Average not many things to do unless you water sport in Benoa
Pros:

Not a lot

Cons:

I had to Upgrade as the room booked through Booking.com was unsuitable and because I booked through Booking.com and not direct the Upgrade charge was higher

2026-10-30 • via Nuitee
B
Brownell • solo_traveller • us
5
It was a nice place but I wouldn't stay there again.
Pros:

I liked my room location; it was close to the beach, pool, and restaurant.

Cons:

The WiFi was bad; there was only 1 restaurant, and the menu never changed. I didn't have much of a selection when it came to dining.

2026-10-29 • via Nuitee
A
Arthi • family_with_children • nz
10
Pros:

We went for my mum's belated 70th birthday
I was looking for a cake
The staff organized a little cake and decoration in the room for my mums surprise.
It was so lovely 😍
We appreciated every moment.
Making our memories of benoa novotel even sweeter.

Cons:

Everything was perfect
Enjoyed the sunrise at the beach
Great buffet breakfast and the swimming pool was great as well.

2026-10-25 • via Nuitee
H
Hanizan • couple • my
10
2026-10-24 • via Nuitee
M
Muhammad • family_with_children • au
9
2026-10-24 • via Nuitee
K
Kelly • couple • au
8
2026-10-23 • via Nuitee
S
Salim • couple • us
10
Pros:

It was good

2026-10-21 • via Nuitee
M
Manuela • couple • gb
9
A peaceful relaxing stay
Pros:

The beach cabanas were very comfortable and private, elevated by the Balinese style. The overall atmosphere was calm and relaxing

Cons:

The location is a bit far away from the Nusa Dua area. Breakfast was good quality, but with very limited variety, especially if you don’t eat meat

2026-10-21 • via Nuitee
C
Chaithanya raju • family_with_children • in
10
superb
Pros:

The pool villa was excellent

Cons:

Not enought activities in the resort

2026-10-21 • via Nuitee
K
Kavita Rajesh • couple • in
10
It was good overall
Pros:

The beach was very peaceful and good winds, also cool in the afternoon and evenings

Cons:

Restaurant menu was very limited

2026-10-20 • via Nuitee
T
Trang • couple • gb
10
2026-10-20 • via Nuitee
O
Olivia • solo_traveller • au
5
2026-10-20 • via Nuitee
J
Julie Herstad • couple • no
7
Pros:

Likte bassenget og aktivitetene. Vi prøvde yoga, Aqua, gymmen og spaet

Cons:

Resturanten kunne vert bedre. Mye mygg i villa til å vere ute å nyte basseng og badet, vi flytta til stranda med innvendig bad då var det mulig å vere der.

2026-10-19 • via Nuitee
R
Rodney Clarke • family_with_children • au
6
Pros:

No

Cons:

Mossies

2026-10-16 • via Nuitee
G
Geneviève • family_with_children • fr
6
2026-10-14 • via Nuitee
E
Elina • family_with_children • by
7
2026-10-10 • via Nuitee
D
Dianne • solo_traveller • au
10
Lovely resort to relax
Pros:

Lovely garden and surrounds. Quiet end of town. Daily activities were good .We stayed in a pool villa which was clean and comfortable. Good breakfast.

Cons:

Our villa was on the road side. There was road works happening and the road was a bit noisy.

2026-10-07 • via Nuitee
Ádám • couple • hu
8
2026-09-19 • via Nuitee
A
alexandra • extended_group • ru
8
2026-09-17 • via Nuitee
X
Xiaoji • family_with_children • ae
10
If I have friend I definitely will recommend to stay there
Pros:

Very good customer service and room are the best
Special have bed sofa

Cons:

Nothing

2026-09-16 • via Nuitee