B&B HOTEL Aachen City-Ost

Hotels
•
B&B Hotels
7.4 (1068 reviews)
Jülicher Str. 10-12 , Aachen , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Fire extinguishers
Smoke alarms
Free wired internet
Self parking (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleaning issues
Limited amenities

Categories

Cleanliness
5.6
Several reviews noted issues with cleanliness, including unclean bedding and trash left in the room.
Service
9.1
Most reviews appreciated the friendly staff and helpfulness, despite some service-related complaints.
Location
9.1
Consistently mentioned as a positive aspect, with good access to city sites.
Room Quality
7.1
Some complaints about room quality, including noise and discomfort from bed linen.
Amenities
6.6
Amenities were found lacking, including the absence of a kettle and limited breakfast options.
Value for Money
7.1
Several mentions of overpriced services for the quality provided.
Food and Beverage
6.6
Noted as limited and not satisfactory, with reports of inadequate breakfast options.
Overall Experience
8
Overall stay was described as decent, though with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:25

Property Description

Modern Design and Free Amenities
Experience modern rooms with free Wi-Fi, unique lighting, and colorful décor at B&B HOTEL Aachen City-Ost. Enjoy the stylish lounge with beanbags, free hot drinks, and a flat-screen TV with free sports and movies channels.

Delicious Breakfast and Relaxing Terrace
Start your day with a large breakfast buffet and unwind on the summer terrace. Free tea, coffee, and water are available until 22:00. The bar offers drinks and light snacks for a perfect evening.

Convenient Location and Nearby Attractions
Located just a 10-minute walk from Aachen Cathedral, our hotel is near buses and attractions like the Carolus Thermen Spa and Eurogress Congress Centre. Don't miss out on our private car park for added convenience.

Book now for a memorable stay at B&B HOTEL Aachen City-Ost!

Important information:

Please note that many parking spaces in the underground garage are limited to vehicles of up to 4.9 feet in height and 16 feet in length. There are 28 parking spaces and a reservation is not possible.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

Location

Guest Reviews

7.4
Based on 1068 reviews
Cleanliness: 5.6
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 6.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 8
J
Jiyang • solo_traveller • cn
1
Very bad
Cons:

A hotel staff member entered my room at 9:00 AM without knocking, while I was sleeping. He was extremely rude and impolite, and completely unable to communicate in English. I stayed for eight days, and the room was never cleaned once, nor were the sheets and towels changed. It was the worst hotel experience I've ever had.

2026-03-27 • via Nuitee
M
Matthias • family_with_children • de
8
2026-03-27 • via Nuitee
J
Jiyang • solo_traveller • cn
1
Very bad
Cons:

A hotel staff member entered my room at 9:00 AM without knocking, while I was sleeping. He was extremely rude and impolite, and completely unable to communicate in English. I stayed for eight days, and the room was never cleaned once, nor were the sheets and towels changed. It was the worst hotel experience I've ever had.

2026-03-27 • via Nuitee
H
Hartmut • family_with_children • de
9
Pros:

Gute Lage, die Innenstadt ist fußläufig erreichbar

2026-03-27 • via Nuitee
S
Sabrina • couple • be
8
2026-03-25 • via Nuitee
A
Alexandra • solo_traveller • de
7
Für eine Nacht ausreichend
Pros:

Preis Leistung

Cons:

Licht am Bett defekt,
TV defekt
Frühstück spartanisch. Alles abgepackte Ware

2026-03-25 • via Nuitee
R
René • family_with_children • de
8
2026-03-24 • via Nuitee
M
Martina • couple • de
8
2026-03-24 • via Nuitee
H
Heiko • family_with_children • de
9
Pros:

Sehr freundliches Personal, gutes und sauberes Zimmer.

Cons:

Etwas beengte Tiefgarage.
Relativ lautes Zimmer.

2026-03-23 • via Nuitee
J
Jeanette • solo_traveller • de
5
Pros:

Die Lage ist sehr zentral, Frühstück ist ok,

Cons:

Abfluss beim Waschbecken war ziemlich verstopft, am zweiten Tag lief kein warmes Wasser mehr, Zimmer sind sehr hellhörig

2026-03-23 • via Nuitee
G
Greese • family_with_children • de
10
Pros:

Wszystko jak najbardziej mi się podobało

Cons:

Nic nie było takiego co by się nie podobało

2026-03-23 • via Nuitee
P
Pascal • couple • be
9
Een echte aanrader.
Pros:

Goede locatie. Heel vriendelijke bediening.

Cons:

Er was de hele periode 1 van de 2 liften stuk.

2026-03-22 • via Nuitee
C
Christa • solo_traveller • de
9
Stadtnahes, komfortables und preisgünstiges hotel
Pros:

Stadtnähe, preiswert, freundliches personal, modern, komfortabel

Cons:

Direkte einsicht des nachbarn gegenber(eckzimmer)

2026-03-22 • via Nuitee
Y
Ye • solo_traveller • jp
10
2026-03-21 • via Nuitee
L
Lutz • couple • de
8
2026-03-21 • via Nuitee
M
Maren Jutta • solo_traveller • de
6
Pros:

Hafermilch war vorhanden

Cons:

Wasser war beide Tage kalt.
Wasser scmeckt deutlich nach Chlor.
Frühstücksabgebot passt nicht zum Preis von 15Euro
Es ist nich erlaubt den ThermosKaffebecher aufzufüllen

2026-03-20 • via Nuitee
T
Tetiana • family_with_children • ua
8
Pros:

С персоналом почти не общались.Только при заезде и выезде.Отель чистый.Похоже только после ремонта.Номер хороший,тёплый,чистый.В остальном все норм.

Cons:

Был запах краски.Пришлось проветривать.Очень странно было увидеть только одноразовые стаканчики для воды.Нет чайника или кофейного аппарата.Что не удобно,если любите пить кофе или чай рано утром.Завтрак средний.Яйца просили отварить,долго ждали.

2026-03-19 • via Nuitee
Y
Ye • solo_traveller • jp
10
2026-03-19 • via Nuitee
B
Bence • couple • hu
7
2026-03-18 • via Nuitee
D
Denise • solo_traveller • de
3
Ungenügend
Pros:

Lage
Das Personal ist spitzenmäßig. Hervorheben möchte ich vor allem Herrn Abdi, der sich am Abend die größte Mühe gegeben hat, alle Probleme für mich zu lösen.

Cons:

Im ersten Zimmer funktionierte der Strom im Hauptraum nicht. Im zweiten Zimmer, das ich dann bekommen habe, blieb das Bad dunkel. Gleichzeitig gab es nur kaltes Wasser. Ich habe nach der ersten Nacht verfrüht ausgecheckt.

2026-03-18 • via Nuitee