Holiday Inn Laval Montréal by IHG

Hotels
•
IHG
8.2 (121 reviews)
2900 Boulevard le Carrefour, Laval, Quebec, H7T 2K9 , Laval , CA
1-450-682-9000

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean
Cons:
Dated rooms
Renovations
Unexpected charges for coffee

Categories

Cleanliness
8.28
The hotel was clean, but there were ongoing renovations affecting the overall ambiance.
Service
8.75
Staff were very friendly and accommodating, with a positive reception experience.
Location
9.29
Great location, within walking distance to nearby venues and amenities.
Room Quality
7.74
Rooms were dated, and lighting could be improved; however, they were generally clean.
Amenities
7.77
Hotel amenities, such as the restaurant and pool, were unavailable due to renovations.
Value for Money
7.73
The pricing seemed high given the lack of included breakfast and additional charges.
Food and Beverage
7.28
Coffee was charged despite expectations of breakfast; additional transparency needed.
Overall Experience
8.75
Overall enjoyable stay but with some notable disappointments regarding services and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:52

Property Description

Welcome to the Holiday Inn Laval Montréal by IHG, where comfort meets convenience in the heart of Laval!

Recreational Opportunities
Unwind with our top-notch fitness center and enjoy complimentary wireless internet throughout the hotel. Whether you’re here for business or pleasure, our various amenities like gift shops and a ballroom offer everything you need for a seamless stay.

Gastronomic Delights
Savor delectable French cuisine at our bistro, Chez Lionel, or indulge in room service during limited hours. Kickstart your morning with our to-go breakfast available daily from 5:00 AM to noon, ensuring you’re energized for your day ahead.

Modern Guestrooms
Relax in one of our 176 elegant guestrooms featuring comfy pillowtop beds and flat-screen televisions. Each room has a private bathroom with a deep soaking bathtub, perfect for unwinding after a busy day.

Book your escape today and experience the ultimate stay at Holiday Inn Laval Montréal!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 121 reviews
Cleanliness: 8.28
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.77
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
M
Marie Suzie
4
Pros:

AC was fine, breakfast was 21,98 $ for a stale buffet horrible, the hotel is under renovation I wish you told Me that so I could've chose a different hotel, the front desk at checking was very shady, she gives us just one room until I asked what about the second room and she told Me that it's only four of us and there are two Queen bed's in the room , I had to remind her that I pay for two rooms after that she asked for My card for deposit even though I already paid and I was supposed to be reimbursed when I was checking out but the lady that was there told Me that it will take a few days to get the money back in the account, I am not happy .

2025-10-08 • via Nuitee
A
Anthony • family
10
Pros:

Newly renovated room was clean and very pleasant. The staff was very accommodating and attentive.

2025-10-06 • via Nuitee
E
Emma
10
Great location
Pros:

Very happy with this weekend away, had a show at Place Bell, so great location! We walked to the venue and the mall across the street! Hotel was clean, staff was very friendly and even though it's not a must have, we were very please with the charging station for electric cars. We'll be back!

2025-08-19 • via Nuitee
S
Susan • family
10
Pros:

The hotel was under construction, which is a great thing. But could use better lighting in the rooms. Was dark

2025-08-18 • via Nuitee
T
Todd
4
Pros:

Not happy. Fire alarm went off at 7am. It was a faults alarm. The lower floors are being renovated. Hotel.com should have mentioned that when we booked.

2025-08-13 • via Nuitee
D
Deepinder
10
Pros:

Nice

2025-08-10 • via Nuitee
K
Krikor
8
Pros:

The staff were very friendly, the hotel was generally clean and safe. The location was amazing.
However during the bookings it said that it had a restaurant and a pool, but in reality the hotel was on renovation and we couldn't use any of them.
The management was super greedy, the advertisement was showing that the breakfast was included, but on the first morning we learnt that it was not included. To make it even worse, they asked $3.75 for a cup of coffee saying that you do not have breakfast option with your reservation.
It is not a good approach if someone is paying almost $1,000 to your hotel and you refuse to serve them a cup of coffee.

2025-08-06 • via Nuitee
N
Norman
10
Pros:

Good location, service

2025-07-30 • via Nuitee
F
Frederic
10
Pros:

.

2025-07-27 • via Nuitee
M
Michael
6
Pros:

Dated rooms.

2025-07-22 • via Nuitee
N
Nigel
8
Great Stay
Pros:

My stay was very enjoyable. The restaurant was under construction which was disappointing but I was given a 15% discount at near by restaurants. The Front desk staff was very kind

2025-07-22 • via Nuitee
V
Vincent
10
Pros:

Right next door to aquatic centre

2025-07-20 • via Nuitee
P
Pranavi • family
10
Pros:

It was a wonderful experience. Very clean and organized room.
They may provide water bottle for making coffee.
It's not that much affordable but worth for the safety and neatness.

2025-07-18 • via Nuitee
A
Aldo
8
Pros:

The hotel is fine, no issues.

The breakfast, for which I was charged $25 was appalling - there were no eggs, potatoes and the few sausages were old.

I would appreciate being refund for me and my son, who barely ate anything.

2025-06-16 • via Nuitee
V
VICTOR • family
4
Pros:

Very old hotel. We slept here and had to hang out at the Sheraton. No coffee in the lobby and no extra amenities. They need to step it up. Rooms were ok beds were cozy but in desperate need of a Reno.

2025-06-16 • via Nuitee
P
Patrick
10
Pros:

Friendly staff

2025-06-15 • via Nuitee
J
John Paul
10
Pros:

I wish it has more amenities

2025-06-10 • via Nuitee
L
Linda
6
Pros:

The staff was very friendly and helpful. Hotel is under renovation. Had to switch room because air conditioner broken and a group of students in the halls.

2025-06-06 • via Nuitee
V
Virginie • family
8
Pros:

Well located

2025-05-26 • via Nuitee
S
Stephanie
2
Very disappointing stay
Pros:

Very disappointed that upon arrival we were told the pool and restaurants were closed due to Reno’s, we booked this specific hotel for those amenities, they were shown on this site, there was no warning that they would not be available and all we were offered was 15% off a restaurant offsite.

2025-05-25 • via Nuitee