Prince Of Wales Hotel

Hotels
Britannia Hotels
7.9 (6191 reviews)
Lord Street , Southport , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Evening entertainment
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room comfort issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
7.04
Concerns about uncleaned rooms and noises indicating pest issues.
Service
8.51
Staff were consistently described as friendly and helpful.
Location
9.05
Multiple comments highlighted the great location near the town center.
Room Quality
7
Complaints about dated furniture, noise, and comfort issues.
Amenities
7.53
Mixed feedback, with mentions of bar hours and entertainment issues.
Value for Money
8.49
Great location and good food at competitive prices.
Food and Beverage
8.54
Consistently good food and praise for breakfast quality.
Overall Experience
7.01
General satisfaction but with significant complaints dampening the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:21

Property Description

Victorian Charm and Convenient Location
Experience the elegance of the Prince Of Wales Hotel with its landscaped gardens and Victorian architecture. Just a short stroll from Southport Train Station and the beach, this charming hotel offers a perfect blend of history and modern convenience.

Comfortable Rooms and Dining Options
Each room at the Prince Of Wales Hotel features a bathroom with a bath and shower, along with amenities like a TV, tea/coffee facilities, and some even boast a relaxing spa bath. Indulge in traditional British dishes at the Colonial Restaurant or unwind with a drink at the golf-themed Clubhouse Bar.

Accessibility and Leisure
Enjoy easy access throughout the hotel with ramped entrances, lift access, and disabled-friendly rooms. Explore nearby attractions like Hesketh Park, Southport Pier, and the thrilling Splashworld water park just steps away.

Ready to immerse yourself in Victorian splendor and modern comfort? Book your stay at the Prince Of Wales Hotel today!

Important information:

Please note that there is scaffolding around exterior of the hotel while work is carried out.
Car parking at the hotel is limited (there are approximately 80 spaces) and spaces are on a first come, first served basis. If no spaces are available upon your arrival, parking is also available nearby at a similar cost (ask hotel staff for further details).
Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

7.9
Based on 6191 reviews
Cleanliness: 7.04
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 7.01
J
John extended_group gb
8
Very enjoyable stay, and we plan to return soon!
Pros:

We appreciated the nostalgic feel of this fine Victorian hotel, as it has retained its original features. The Birkdake suite is spacious and clean, with high ceilings and sash windows. Buffet breakfast items were served hot, and replenished regularly. The nightly entertainment was very well-supported and enjoyed by the many couples staying there. Lots of repeat business from returning guests. Hotel has a peaceful ambiance, due to their choice of soft furnishings over laminate flooring. Staff are very friendly. Good on-site parking for £6 per night.

Cons:

Our only niggle was the length of time you had to wait for the lift, especially when checking out with your luggage, but this was a minor issue.

2026-05-09 via Nuitee
R
Rosemary extended_group gb
5
Very enjoyable stay .
Pros:

Staff all were absolutely brilliant, especially Antionia on reception. But the other staff on were very good as well but she was outstanding. Staff in restaurant good. Things you requested were provided with good attitude and efficiently. Rooms clean towels and bedding immaculate very impressed and a little surprised.

Cons:

Room which we were first given ok but not wonderful but executable.Oh it was 131 . But for what ever reason we unpacked and returned 2 hrs later and the stench was absolutely disgusting. It even transmitted into the corridor. We have no idea what it was but totally unacceptable . But returning to reception to report and obviously complain, it was sorted so efficiently and well by Antonia that you couldn’t complain in the least. She is such an asset to your company amazing. Ok it disturbed our plans slightly but she resolved it so effectively and quickly it hardly affected our timed appointments. Other than this stay was brilliant.

2026-05-09 via Nuitee
D
Darren couple gb
8
2026-05-09 via Nuitee
C
Clive family_with_children gb
6
Pros:

Great place. Value for money as well

2026-05-09 via Nuitee
J
june couple gb
8
Amazing value for money
Pros:

The staff were friendly and helpful. It's a bit decaying grandeur but looks to be on the up. We've stayed there several times and would return.

2026-05-09 via Nuitee
M
Michael couple gb
7
2026-05-09 via Nuitee
J
janet couple gb
10
2026-05-08 via Nuitee
L
Lorraine couple gb
10
Always really enjoy our stay at the prince of Wales and always come back year after year, we love Southport and the hote
Pros:

Lovely room and in the perfect spot for us, nice and clean and comfortable, very quiet and the staff were amazing!

Cons:

Nothing

2026-05-08 via Nuitee
D
Diane solo_traveller gb
8
Pros:

Staff where amazing
Hotel room nice
Dog friendly

Cons:

Poor food choice and if your vegetarian you have no choice
Poor bar selection of drinks hardly anything available
Heating was on full day and night too hot in all areas of the hotel.

2026-05-08 via Nuitee
L
Lee-Kiefer couple gb
6
Staff and breakfast were great; room was tired and worn. Serviceable and worth the price.
Pros:

The staff were very pleasant and accommodating, and the breakfast was pretty good. The location was pretty central in Southport too.

Cons:

Very outdated and worn rooms. We came into a cold room as a window has been left open, I went to close it and it wasn't close-able. Not overly cold, but still. Rooms could be cleaner.

2026-05-08 via Nuitee
R
Rebecca solo_traveller gb
7
Pros:

Hotel was walking distance for town and beach. The hotel was lovely and the staff member we spoke to regarding parking was very helpful and chatty

Cons:

The Room was too hot even with the windows open, when we picked up our room key from reception we spoke to another member of staff who was sharp and never told us how to get to our room or what floor we were on we had to guest where we were staying

2026-05-08 via Nuitee
G
Gaynor solo_traveller gb
10
2026-05-07 via Nuitee
J
janette solo_traveller gb
10
2026-05-07 via Nuitee
K
Kevin solo_traveller ch
9
Pros:

Lovely hotel. Obviously the rooms are very dated but I was pleasantly surprised because I expected a lower standard. I have stayed in some really nice hotels and I loved my stay here. I will definitely return.

2026-05-06 via Nuitee
B
bernadine solo_traveller gb
10
2026-05-06 via Nuitee
D
Diane couple gb
8
Stay was great and the hotel was value for money
Pros:

Room was basic but clean, just needed a little love.Location is excellent. Breakfast is a bit pricey. Weatherspoons is across the road more choice and half the price

Cons:

Single beds and they were a little uncomfy

2026-05-05 via Nuitee
W
Wendy family_with_children gb
10
This is my second stay so would recommend if asked
Pros:

Very good selection and choice

2026-05-05 via Nuitee
I
Ian couple gb
9
The stay was overall very good I would stay again
Pros:

Location was excellent
Breakfast was what I expected

Cons:

Cleaning of the bathroom was not as expected the bath had not been cleaned

2026-05-05 via Nuitee
S
stephen couple gb
8
2026-05-05 via Nuitee
D
David couple gb
5
Hotel nice but dissatisfied with room
Pros:

Breakfast very good

Cons:

We had to have a room change due to noise of lift right at side of our room very poor after asking for a quiet room

2026-05-04 via Nuitee