Prince Of Wales Hotel

Hotels
Britannia Hotels
7.9 (6440 reviews)
Lord Street , Southport , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room comfort issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
7.04
Concerns about uncleaned rooms and noises indicating pest issues.
Service
8.51
Staff were consistently described as friendly and helpful.
Location
9.05
Multiple comments highlighted the great location near the town center.
Room Quality
7
Complaints about dated furniture, noise, and comfort issues.
Amenities
7.53
Mixed feedback, with mentions of bar hours and entertainment issues.
Value for Money
8.49
Great location and good food at competitive prices.
Food and Beverage
8.54
Consistently good food and praise for breakfast quality.
Overall Experience
7.01
General satisfaction but with significant complaints dampening the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:21

Property Description

Victorian Charm and Convenient Location
Experience the elegance of the Prince Of Wales Hotel with its landscaped gardens and Victorian architecture. Just a short stroll from Southport Train Station and the beach, this charming hotel offers a perfect blend of history and modern convenience.

Comfortable Rooms and Dining Options
Each room at the Prince Of Wales Hotel features a bathroom with a bath and shower, along with amenities like a TV, tea/coffee facilities, and some even boast a relaxing spa bath. Indulge in traditional British dishes at the Colonial Restaurant or unwind with a drink at the golf-themed Clubhouse Bar.

Accessibility and Leisure
Enjoy easy access throughout the hotel with ramped entrances, lift access, and disabled-friendly rooms. Explore nearby attractions like Hesketh Park, Southport Pier, and the thrilling Splashworld water park just steps away.

Ready to immerse yourself in Victorian splendor and modern comfort? Book your stay at the Prince Of Wales Hotel today!

Important information:

Please note that there is scaffolding around exterior of the hotel while work is carried out.
Car parking at the hotel is limited (there are approximately 80 spaces) and spaces are on a first come, first served basis. If no spaces are available upon your arrival, parking is also available nearby at a similar cost (ask hotel staff for further details).
Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 6 per day.

Location

Guest Reviews

7.9
Based on 6440 reviews
Cleanliness: 7.04
Service: 8.51
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 7.01
S
Steven solo_traveller gb
8
Sorry so important No beer mats!! ‘HydiusGuests not happy about having to pay for drinks with cash money
Pros:

Building had recently been repaired . Good to see it has been completed.

Cons:

Nothing. Staff were really nice-

2026-06-27 via Nuitee
C
Carol couple gb
8
Was a pleasant enjoyable stay staff were polite
Pros:

It was central to all
The shops and promenade

Cons:

On our first night the room
Was too hot and we couldn’t open the windows or turn the red hot radiators off when it was a hot day as well
We asked 3 times for extra pillows in our
Room but had to collect them ourselves.
We mention when book that we had disability problems but they still put us in a room with a shower in the bath which neither of us could use

2026-06-27 via Nuitee
M
Micheal couple gb
8
Excellent staff
2026-06-26 via Nuitee
E
Earl solo_traveller gb
7
2026-06-26 via Nuitee
R
robert couple gb
7
Great stay will be back soon. Southport was looking better than before, cleaned up with street flowers and not as many
Pros:

Room size was good. Breakfast choice good.

Cons:

Nothing

2026-06-26 via Nuitee
R
Richard couple gb
9
2026-06-25 via Nuitee
J
Jane couple gb
3
Will not be making another visit
Pros:

Breakfast ok, location good

Cons:

No air con, no access to the left hand side of the bed without climbing over my husband. The window could only open about 2 inches

2026-06-25 via Nuitee
S
Stuart solo_traveller gb
8
2026-06-25 via Nuitee
G
Gubb solo_traveller gb
8
2026-06-24 via Nuitee
S
Stephen solo_traveller gb
7
2026-06-24 via Nuitee
S
Susan solo_traveller gb
8
Stayed 1night- perfect. Bed very comfortable
2026-06-24 via Nuitee
W
Wayne solo_traveller gb
10
Pros:

Loved the room

Cons:

Nothing to dislike from my stay

2026-06-22 via Nuitee
J
Julie couple gb
3
Ok
Pros:

The location was good n grounds lovely

Cons:

The food was awful I’ve tried to report this but no one is getting back to me , I even took photos of how bad it was

2026-06-21 via Nuitee
R
Robert solo_traveller gb
10
2026-06-20 via Nuitee
A
Aileen solo_traveller gb
6
Pros:

Location in southport

Cons:

The room was very small,it was on ground floor but a long walk to get to it.
Mobility issue.

2026-06-19 via Nuitee
K
Karen couple gb
10
2026-06-19 via Nuitee
K
Karen couple gb
8
2026-06-18 via Nuitee
A
angela solo_traveller gb
10
Pros:

Great stay lo very staff

Cons:

Staff

2026-06-18 via Nuitee
C
Craig solo_traveller gb
7
2026-06-18 via Nuitee
L
Leathers couple gb
5
Pros:

The location

Cons:

Although the hotel was clean, the hotel needs updating!
At breakfast we were directed to a table that hadn’t been cleared or cleaned from the previous guests and had walked past one that was already set up. We then had to chase the staff up to ask to clear, clean and set it up.
The breakfast had not been replenished so there was items missing. The last straw was no mugs for a cup of tea and had to chase staff up again so we could get a cup of tea as the juice machine was not working properly either so I don’t think we got value for money for our stay and don’t think we will be returning

2026-06-18 via Nuitee