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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Sauna
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Paid WiFi
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Outdoor furniture
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Victorian Charm
Experience the grandeur of The Palace Hotel Buxton & Spa, located in the heart of Buxton. Indulge in a refreshing swim at the hotel's swimming pool or pamper yourself at the on-site beauty salon.
Modern Comforts and Convenience
Enjoy the blend of Victorian elegance and modern amenities with comfy rooms, a restaurant serving delectable dishes, and convenient parking facilities (additional cost).
Ideal Location for Leisure and Adventure
With the Cavendish Golf Club just 800 meters away and easy access to explore The Peak District's natural beauty, The Palace Hotel Buxton offers the perfect base for your leisure or adventure-filled getaway.
Book now to immerse yourself in luxury and convenience at The Palace Hotel Buxton & Spa.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 14 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and costs GBP 7 per 24 hours.
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Parking
Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.
Location
Guest Reviews
Hotel and staff were great, especially Ellie and Debbie
Used the restaurant, food was poor as was the choices and over priced
Amazing old building, very large room ideal central location.
Great value friendly staff and the included breakfast exceeded expectations.
Great location
Paying for parking, I only stayed 1 night but if I was staying more I think I would have to think if it's worth it
The staff weee lovely and the setting is very central and pleasant.
The pool was very cold.
Good price
Nothing
Pretty much in the centre of Buxton and easy to find
A little tired and dated
This is a beautiful old hotel in a great location. Staff were lovely and rooms were spotless
Our room 304 was dated but had everything we needed. Springs could be felt in one mattress but we were there for 2 nights so didn't mention it.
The hotel was very central and lovely inside. The room we had was very spacious and the bathroom had clearly been modernised. The breakfast was good and the wifi stable. The beds were comfy, as were the pillows (many reviews had said otherwise).
One thing which I wasn't happy with was the noise from the plumbing system in the early hours of the morning. One day I was woken up at 3:30am and another at 4am, with a sound that I could only describe as someone drilling the road outside. Having woken up I found it was the pipes rattling under the radiator, so clearly something that wasn't localised to our room. I finally had a full night's sleep on the 3rd night, but that may be due to the overall lack of sleep or the ear plugs I used! The other minor problem we had was the plumbing in the bathroom shower, in that it didn't drain quick enough and I was left standing in a pool of water whilst having a shower. This then overflowed onto the bathroom floor, so I ended up using one of the towels each day to soak that up. That was reported but not resolved during our stay.
The booking in took almost an hour
Fantastic location, with very helpful and friendly staff.
Very pleased with the room and the breakfast.
Enjoyed the spa very much.
Despite the spa being very enjoyable, there are no secure lockers as all the keys are missing which was a bit disappointing.
Chambre très spacieuse, avec grande salle de bain. Excellent petit-déjeuner sous forme de buffet, très complet. Localisation parfaite à seulement quelques pas de la gare et du centre-ville. Le personnel est aimable et serviable. Un parking gratuit pour les résidents est à disposition (attention: il faut quand même enregistrer le numéro de plaque de la voiture à la réception)
Clean, welcoming and great food!
Room long way from reception, big hotel! No call facility if you need anything.
Beautiful building and food
It's £4 per person to use the pool which was ok if we had been told about it on check in
Excellent location and beautiful building.
Information from staff wasn’t always clear. We were told we could use the swimming pool but when we got there they said it was an extra £4 each, which isn’t much but was unexpected
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