Palace Hotel & Spa Buxton

Hotels
7.4 (14692 reviews)
Palace Road , Buxton , GB
+44 871 221 0253

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Beautiful building
Helpful staff
Cons:
Miserable reception staff
Tired rooms
Inconsistent breakfast quality

Categories

Cleanliness
6.79
Some rooms seemed dated and in need of refreshment.
Service
7.76
Staff were generally helpful, but there were some inconsistencies in reception staff.
Location
7.8
Hotel is in a prime position for visiting Buxton.
Room Quality
6.75
Some rooms were too small or cold, though upgrades were offered.
Amenities
7.28
Facilities are adequate but additional charges for dogs and pool use were unexpected.
Value for Money
7.24
Offers decent value with Groupon deals, but some services had extra charges.
Food and Beverage
7.29
Food quality is generally good but breakfast could be improved.
Overall Experience
8.26
Overall a great stay with several good points, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:17

Property Description

Luxurious Victorian Charm
Experience the grandeur of The Palace Hotel Buxton & Spa, located in the heart of Buxton. Indulge in a refreshing swim at the hotel's swimming pool or pamper yourself at the on-site beauty salon.

Modern Comforts and Convenience
Enjoy the blend of Victorian elegance and modern amenities with comfy rooms, a restaurant serving delectable dishes, and convenient parking facilities (additional cost).

Ideal Location for Leisure and Adventure
With the Cavendish Golf Club just 800 meters away and easy access to explore The Peak District's natural beauty, The Palace Hotel Buxton offers the perfect base for your leisure or adventure-filled getaway.

Book now to immerse yourself in luxury and convenience at The Palace Hotel Buxton & Spa.

Important information:

Please note that pets are not allowed in the Superior Twin Room, Superior Double Room, Suite and Superior Family Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Location

Guest Reviews

7.4
Based on 14692 reviews
Cleanliness: 6.79
Service: 7.76
Location: 7.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.29
Overall Experience: 8.26
H
Harley • couple • gb
10
Stayed at the Palace for my wife's birthday for two day's and had a lovely time, all went to plan.
Pros:

Staff, room and location to town

Cons:

Prices at the bar.

2026-10-14 • via Nuitee
S
Steel • extended_group • gb
8
Weather glorious
Pros:

Our allocated room was not good, we had paid for Superior. However we were moved on request and happy with our room. Lifts were efficient and. Quick despite being on the 3rd floor.

Cons:

Staff friendly and hardworking

2026-10-13 • via Nuitee
L
Lorraine • couple • gb
8
2026-10-13 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Clean, warm, and friendly staff. A well relaxing break

2026-10-12 • via Nuitee
S
Swettenham • solo_traveller • gb
7
Pros:

Location. Bed comfortable. Staff pleasant

Cons:

Not enough coffee in room. Could not open window

2026-10-12 • via Nuitee
K
Kirsty • couple • gb
5
Overpriced. Horrible room. Needs a refurb or lower prices.
Pros:

Location was great

Cons:

Ridiculous route through a tiny corridor up little stairs with my luggage, terrible access. Mattress was thin and uncomfortable with springs sticking out. Bedroom was cold and had really bad corridor noise. Tired decor. Kettle had no plug next to it, had to move it to the floor by the bed!! No full length mirror. Definitely not worth £140. Plus the car park was rammed AND an extra £5 but not for 24 hrs only til checkout so you had to rush from the hotel to the car to move it in time.

2026-10-12 • via Nuitee
B
BRIAN • couple • gb
10
2026-10-12 • via Nuitee
H
Holly • couple • gb
6
Pros:

Great location to explore Buxton or the surrounding area. Room was clean and looked to have been recently modernised. Nice breakfast selection

Cons:

Room was really cold when we arrived, evening meal portions were not great and very limited choices.

2026-10-12 • via Nuitee
R
Ross • couple • gb
9
2026-10-12 • via Nuitee
P
Peter • couple • de
4
2026-10-12 • via Nuitee
A
Anka • couple • gb
9
Very satisfying love to come again
Pros:

Room vas clean and spaces ,there vas a good choice’s for breakfast seating area lovely

“Love location “

Cons:

Diner vas bit slow
Staff did apologise for waiting because they had only one chef that evening what vas very nice of them. Diner was very nice ,tables setting with with lovely napkins beautiful

2026-10-12 • via Nuitee
G
Glenn • couple • gb
9
Pros:

Location was excellent, we had booked to see a play at the opera house and it was just across the road.
Staff were very welcoming and the breakfast was amazing.

2026-10-12 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-10-11 • via Nuitee
S
Steve • solo_traveller • gb
9
Pros:

Great location great staff and comfortable

Cons:

Ask most places more expensive on a Saturday stopped last Friday 60 cheaper

2026-10-11 • via Nuitee
J
Jon • solo_traveller • gb
7
2026-10-11 • via Nuitee
T
Tracy • couple • gb
6
2026-10-11 • via Nuitee
G
Gemma • solo_traveller • gb
10
Pros:

Everything

Cons:

The dog price is a bit expensive

2026-10-11 • via Nuitee
R
Robert • extended_group • gb
10
2026-10-11 • via Nuitee
O
Ohr • couple • gb
1
Avoid at all costs
Pros:

Nothing. This hotel was truly awful in every way

Cons:

Room was up a very dingy flight of steep stairs despite asking for ground floor accommodation.
The evening meal was awful - I ordered the fish pie and it was a case of hunt to slightest traces of fish among the multitude of vegetables (and who puts courgettes in a fish pie?)
Breakfast was mediocre.
Had to pay for parking

2026-10-11 • via Nuitee
D
dennis • couple • gb
9
2026-10-11 • via Nuitee