Palace Hotel & Spa Buxton

Hotels
•
Britannia Hotels
7.4 (14173 reviews)
Palace Road , Buxton , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Beautiful building
Helpful staff
Cons:
Miserable reception staff
Tired rooms
Inconsistent breakfast quality

Categories

Cleanliness
6.79
Some rooms seemed dated and in need of refreshment.
Service
7.76
Staff were generally helpful, but there were some inconsistencies in reception staff.
Location
7.8
Hotel is in a prime position for visiting Buxton.
Room Quality
6.75
Some rooms were too small or cold, though upgrades were offered.
Amenities
7.28
Facilities are adequate but additional charges for dogs and pool use were unexpected.
Value for Money
7.24
Offers decent value with Groupon deals, but some services had extra charges.
Food and Beverage
7.29
Food quality is generally good but breakfast could be improved.
Overall Experience
8.26
Overall a great stay with several good points, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:17

Property Description

Luxurious Victorian Charm
Experience the grandeur of The Palace Hotel Buxton & Spa, located in the heart of Buxton. Indulge in a refreshing swim at the hotel's swimming pool or pamper yourself at the on-site beauty salon.

Modern Comforts and Convenience
Enjoy the blend of Victorian elegance and modern amenities with comfy rooms, a restaurant serving delectable dishes, and convenient parking facilities (additional cost).

Ideal Location for Leisure and Adventure
With the Cavendish Golf Club just 800 meters away and easy access to explore The Peak District's natural beauty, The Palace Hotel Buxton offers the perfect base for your leisure or adventure-filled getaway.

Book now to immerse yourself in luxury and convenience at The Palace Hotel Buxton & Spa.

Important information:

Please note that pets are not allowed in the Superior Twin Room, Superior Double Room, Suite and Superior Family Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and costs GBP 7 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

7.4
Based on 14173 reviews
Cleanliness: 6.79
Service: 7.76
Location: 7.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.29
Overall Experience: 8.26
P
Patrycja • family_with_children • pl
10
Miejsce fajne, Ale brak air condition i nie wygodne łóżka troszkę zepsuł pobyt.
Pros:

Duży pokój, czysto,

Cons:

Brak air conditions i bardzo nie wygodne twarde łóżka, bardzo złe się spało.

2026-07-04 • via Nuitee
K
Kelly • extended_group • gb
9
2026-07-04 • via Nuitee
M
Michelle • couple • gb
8
2026-07-04 • via Nuitee
L
Laurence • couple • gb
9
2026-07-04 • via Nuitee
K
Kerry • couple • gb
9
Lovely overnight stay!
Pros:

Room was lovely.
Great location of hotel.
Parking excellent.
Breakfast great.

2026-07-04 • via Nuitee
B
BAIN • couple • gb
10
2026-07-04 • via Nuitee
M
Mike • couple • gb
7
Great location. Dated and worn venue. But cheap, so hurrah!
Pros:

Location and style.

Cons:

We only paid £59 for a night, so our expectations were set low, but it wouldn’t hurt if the owners entered the 2020s and put double sockets near the bed so that ALL their guests could charge their phones overnight.

2026-07-04 • via Nuitee
M
Mariette • couple • nl
4
Niet voor herhaling vatbaar
Pros:

Authentieke sfeer

Cons:

Het was veel te warm op de kamer raam kon nauwelijks open. Van buiten stond de ventilatie van het hotel te blazen. Mijn man is halverwege de nacht in de auto gaan slapen

2026-07-04 • via Nuitee
T
Toby • solo_traveller • gb
8
2026-07-04 • via Nuitee
K
Keith • couple • gb
6
Lovely hotel, needs work internally and staff that want to be working there, improved menu
Pros:

The actaul hotel is stunning, beautiful architecture

Cons:

Upgraded to a suit which was freezing as the hotel heating had been turned off as it was coming to summer, yet the weather and temperature over the past week had been wet and cold.

The restaurant was ok but service was very low, having to wait and chase to get dessert. Limited choice on the menu.

2026-07-03 • via Nuitee
H
Heather • solo_traveller • gb
8
Good location
Pros:

Pool area

Cons:

Found hairs in bed

2026-07-03 • via Nuitee
A
Andrea • solo_traveller • gb
9
2026-07-03 • via Nuitee
N
Nick • solo_traveller • gb
10
Old school affordable honest accommodation
Pros:

Classic old school hotel

Cons:

The room wasn’t vacuumed properly

2026-07-03 • via Nuitee
L
Louise • couple • gb
8
Excellent
Pros:

Lovely building in a nice surroundings

2026-07-02 • via Nuitee
J
James • solo_traveller • gb
7
Pros:

Big room for dog

Cons:

Lack of air, too hot and not enough milk etc

2026-07-02 • via Nuitee
R
RAMOTUANA • couple • gb
10
2026-07-02 • via Nuitee
E
Esther • solo_traveller • gb
10
2026-07-02 • via Nuitee
J
Jan • couple • gb
6
2026-07-02 • via Nuitee
S
Steve • solo_traveller • gb
8
Good hotel
Pros:

Nice clean room in a good location

Cons:

A bit difficult to get parkrd

2026-07-02 • via Nuitee
H
Hayhurst • couple • gb
4
Pros:

The location is lovely, the hotel needs renovation

2026-07-02 • via Nuitee