Palace Hotel & Spa Buxton

Hotels
•
Britannia Hotels
7.4 (12714 reviews)
Palace Road , Buxton , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Beautiful building
Helpful staff
Cons:
Miserable reception staff
Tired rooms
Inconsistent breakfast quality

Categories

Cleanliness
6.79
Some rooms seemed dated and in need of refreshment.
Service
7.76
Staff were generally helpful, but there were some inconsistencies in reception staff.
Location
7.8
Hotel is in a prime position for visiting Buxton.
Room Quality
6.75
Some rooms were too small or cold, though upgrades were offered.
Amenities
7.28
Facilities are adequate but additional charges for dogs and pool use were unexpected.
Value for Money
7.24
Offers decent value with Groupon deals, but some services had extra charges.
Food and Beverage
7.29
Food quality is generally good but breakfast could be improved.
Overall Experience
8.26
Overall a great stay with several good points, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:17

Property Description

Luxurious Victorian Charm
Experience the grandeur of The Palace Hotel Buxton & Spa, located in the heart of Buxton. Indulge in a refreshing swim at the hotel's swimming pool or pamper yourself at the on-site beauty salon.

Modern Comforts and Convenience
Enjoy the blend of Victorian elegance and modern amenities with comfy rooms, a restaurant serving delectable dishes, and convenient parking facilities (additional cost).

Ideal Location for Leisure and Adventure
With the Cavendish Golf Club just 800 meters away and easy access to explore The Peak District's natural beauty, The Palace Hotel Buxton offers the perfect base for your leisure or adventure-filled getaway.

Book now to immerse yourself in luxury and convenience at The Palace Hotel Buxton & Spa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and costs GBP 7 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

7.4
Based on 12714 reviews
Cleanliness: 6.79
Service: 7.76
Location: 7.8
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.29
Overall Experience: 8.26
A
Ann • couple • gb
9
Pros:

The atmosphere and location

Cons:

Asked for extra pillows but after being told they would be in our room later they never appeared

2026-03-28 • via Nuitee
J
Julie • couple • gb
9
Lovely hotel in an ideal location
Pros:

An ideal location to explore Buxton. The room was room light and plenty of space and staff were all very helpful

2026-03-28 • via Nuitee
S
simon • couple • gb
10
it was excelltant. would love to have breakfast next time.
Pros:

The hotel is very good. and the room was very nice .would love to have breakfast next time.

Cons:

every thing was very good.and the room was excellent. would love to have breakfast next time.

2026-03-28 • via Nuitee
D
Danny • couple • gb
8
2026-03-28 • via Nuitee
L
Ley • couple • gb
10
Stayed once before years ago greatly improved
Pros:

Yes was really nice

Cons:

Nothing really enjoyable

2026-03-28 • via Nuitee
G
Gary • couple • gb
9
The reclean staff very pleasant and very helpful and the food is very good
Pros:

Very century located ideal for our purposes

Cons:

Nothing

2026-03-28 • via Nuitee
L
Langley • couple • gb
5
2026-03-28 • via Nuitee
H
Huyen • couple • gb
10
2026-03-28 • via Nuitee
L
Louise • extended_group • gb
7
2026-03-28 • via Nuitee
E
Ellen • couple • gb
8
Would stay again but maybe ask for a few changes to room given to stay in.
Pros:

Clean and comfortable with friendly efficient staff

Cons:

Room too basic and along way from friends rooms

2026-03-28 • via Nuitee
N
Nigel • couple • gb
9
Wonderful hotel Great bars, restaurants, buildings and parks in Buxton
Pros:

Wonderful suite, hotel very impressive exterior and grand interior, Buxton has some great bars and restaurants plus amazing buildings and parks. Gail's restaurant for breakfast and coffee was superb.

2026-03-28 • via Nuitee
C
Corbin • couple • gb
9
2026-03-28 • via Nuitee
J
Jason • couple • gb
6
Pros:

Beautiful property, ideally located and brilliant for allowing pets.

Cons:

Bed & pillows were very hard. Room very warm

2026-03-28 • via Nuitee
M
Magjeg • couple • gb
9
2026-03-28 • via Nuitee
B
Brian • couple • gb
8
Excellent place at a good price
Pros:

Excellent all round and good value

Cons:

All good

2026-03-28 • via Nuitee
E
Elizabeth • couple • gb
8
Pros:

Great location, excellent breakfast.

Cons:

Some of the rooms need attention.

2026-03-28 • via Nuitee
K
Keith • extended_group • gb
10
Very good experience
Pros:

Beautiful building and elegant interior,staff are efficient and friendly

2026-03-28 • via Nuitee
S
Suman • solo_traveller • gb
3
Lost for words.
Pros:

Location only.

Cons:

Not very accommodating.

2026-03-27 • via Nuitee
W
Walter • couple • gb
8
One Night Stay
Pros:

Staff, were friendly and accommodating. Room was clean and spacious. Breakfast was superb!

Cons:

Limited plug sockets for chargers and Tablet. No full length mirror in room!! No light over bathroom mirror.

2026-03-27 • via Nuitee
M
Mark • solo_traveller • ie
10
a Palace fit for a King 🤴
Pros:

Everything about the place was amazing and exceptional.the place actually looks better than any photos in its catalogue which can't be said about other places on the site.
The town is also amazing and almost frozen in time from a bygone era.
I can only recommend this place to the point I'd be looking for little else in future on my next uk trip.

Cons:

There is nothing not to like. However the bar runs on a cashless policy which is all that I wouldn't be in favour of.

2026-03-27 • via Nuitee