Best Western Salisbury Plaza

Hotels
•
Best Western
6.4 (538 reviews)
1735 North Salisbury Boulevard , Salisbury , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Maintenance problems
Value for money concerns

Categories

Cleanliness
4.23
Multiple reviews noted issues with cleanliness; one described dirty conditions upon arrival.
Service
7.7
Staff received positive comments for being friendly and accommodating.
Location
7.74
Location was praised as great and convenient for events.
Room Quality
5.19
Review mentions comfort but also issues with doors and room maintenance.
Amenities
6.22
Some amenities were appreciated, but others were difficult to access or dysfunctional.
Value for Money
5.68
Concerns about pricing relative to quality were expressed.
Food and Beverage
7.23
Breakfast received positive reviews, but some found it lacking.
Overall Experience
7.2
Mixed feelings overall, with some positive aspects but significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:36

Property Description

Convenient Location in Salisbury, Maryland
Located in the heart of Salisbury, Maryland, the Best Western Salisbury Plaza offers easy access to local attractions, including Salisbury State University, beautiful beaches, and shopping centers.

Modern Amenities
Guests can enjoy a range of modern amenities at the hotel, including a complimentary continental breakfast to start the day, an outdoor pool for relaxation, and an on-site fitness center for those looking to stay active during their stay.

State-of-the-Art Conveniences
The hotel prides itself on offering state-of-the-art conveniences to enhance guests' experiences. From the complimentary breakfast to the outdoor pool and fitness center, every detail is designed to ensure a comfortable and enjoyable stay.

Experience comfort and convenience at the Best Western Salisbury Plaza. Book your stay now for a memorable visit.

Important information:

Please note there is a one-time pet cleaning fee of USD 20 for all pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBY

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.4
Based on 538 reviews
Cleanliness: 4.23
Service: 7.7
Location: 7.74
Room Quality: 5.19
Amenities: 6.22
Value for Money: 5.68
Food and Beverage: 7.23
Overall Experience: 7.2
T
Traci • family_with_children • us
2
Horrible
Pros:

Nothing

Cons:

The from was freezing it was 59 degrees room was dirty the breakfast had no food no yogurts pancake wafer maker was not working no one was around to help

2026-10-25 • via Nuitee
J
Joe • family_with_children • us
2
Convenient and reasonably priced hotel, but book wisely.
Pros:

Location was convenient to many of the amenities in Salisbury.

Cons:

The hotel seemed to be poorly operated. When I checked in around midnight the staff gave me an incorrect key card and room number and when I learned I was locked out of my room I returned to the office to find it was closed with a sign stating I should call a cell phone number if I needed any assistance. No one answered or called me back.

Assuming that they gave me the wrong information. I just tried my key on every door on the side of the building they put me in until I found a room that unlocked.

2026-10-19 • via Nuitee
C
Carissa • couple • us
1
Worst hotel experience ever
Pros:

It was so bad we couldn’t even stay. Checked in at 8 and left at 10.

Cons:

There were dead bugs on the floor of our room and a smell so bad we just couldn’t get passed. Peeling paint on walls and ceiling

2026-10-12 • via Nuitee
J
Joel • couple • us
2
2026-10-12 • via Nuitee
L
Larry • solo_traveller • us
9
2026-10-07 • via Nuitee
R
Robert • couple • us
8
2026-10-07 • via Nuitee
W
Warner • couple • us
9
2026-09-15 • via Nuitee
R
Richard • solo_traveller • ec
10
Pros:

Esta muy como

Cons:

No hay muchas circulación de los desagües del lavamanos y de la ducha

2026-09-14 • via Nuitee
A
Alice • couple • us
5
Pros:

The bed was good. The breakfast was fine except the milk had gone bad

Cons:

We had to wait 40 minutes to check in
The floor was sticky in our room
The directional sign for the rooms was incorrect

2026-09-07 • via Nuitee
N
Nina • couple • us
1
WOrSt EXPERIENCE OF MY LIFE IN A HOTEL
Pros:

Was clean. The office staff Veronica was friendly. Miss Edith the breakfast server did a great job on breakfast

Cons:

The WORSt Hotel Experience I Ever Had in my life.
You rated this as pleasant ; this was deceiving . I demand a refund
1 . We checked in at 530 and did not get a room until 8:30 , because of a computer glitch, ruining our evening
plans and causing us severe aggravation.
2 . The room did not have a remote and the faucet of the tub fell off. The room was not safe.
3 . There was a string nauseating smell of pot. I had to cover my nose with my towel The environment was not safe.
4 . The bed was not comfortable and very hard.
For all these reasons and for failure of services rendered I demand a full refund.

2026-09-07 • via Nuitee
K
Keir • solo_traveller • gb
6
An hour to check in
Pros:

Okay for a night or two

Cons:

It's a motel, difficult to tell from the pictures, rooms have been half renovated. The pool is much smaller than it looks in the photos. Between my arrival and getting into my room was an hour, as they didn't have any rooms ready, this was at 6pm. The bathroom door couldn't close. Tv remote didn't work, neither did the second one. Few issues with the key card over a 2 night stay

2026-09-07 • via Nuitee
A
A • family_with_children • us
8
2026-08-24 • via Nuitee
S
Santos • couple • us
6
2026-08-20 • via Nuitee
J
Jeanne • family_with_children • us
5
Pros:

Bed was comfortable. Front desk staff was very nice.

Cons:

Bed sheet had a 12-15" rip in it -- it was paper thin -- long past when it should have been discarded. The entire floor was very wet from bathroom & thru room & table top. Reservation was for 4 people but only towels for 2 -- why?

2026-08-19 • via Nuitee
C
Cornell • family_with_children • us
6
Overall, my stay was okay. I appreciated the complimentary breakfast, onsite laundry, and pool. However, the limited hou
Pros:

I had an overall good experience at the Best Western in Salisbury, MD. I really liked that the hotel offered complimentary breakfast, an onsite laundry facility, and a pool. Having these amenities available made the stay more convenient, especially for a longer visit. The hotel provided good value for the price, and I would consider staying here again.

Cons:

There were a few things I didn’t like during my week-long stay. Housekeeping only came to clean the room once during my entire stay, which was disappointing. The bathroom also had some design issues. The toilet seemed too large for the space, making it difficult to open and close the bathroom door properly—the door would sometimes get stuck unless it was pushed completely closed.

The shower water pressure was also very low, which made taking a shower take much longer than it should. Overall, the hotel had some good amenities, but these issues definitely affected the comfort and convenience of my stay.

2026-08-17 • via Nuitee
T
TISHEMA • solo_traveller • us
8
My first stay was much better
Pros:

Very nice staff. Very accommodating and hand delivered linens. Thank you

Cons:

Sofa bed didn't have any linen. Floors through the room and the bathroom was dusty. Tissue was low, not new.

2026-08-17 • via Nuitee
K
kairlyn • couple • us
10
2026-08-17 • via Nuitee
S
Skyba • family_with_children • us
7
2026-08-17 • via Nuitee
T
TISHEMA • solo_traveller • us
8
Not too far from UMES
Pros:

It was clean. Staff was accommodating.

Cons:

Breakfast, to many people picking over the food. And my hand soap and body were empty.

2026-08-17 • via Nuitee
A
Antonio • solo_traveller • us
4
Pros:

The pool

Cons:

The fact that when we got there and checked in the room was not clean as if somebody was still staying there so of course you had to go back and get into another room and then we couldn't get the room that we wanted which was first floor even though there were no one in those rooms we still couldn't get it not to mention the breakfast was terrible

2026-08-12 • via Nuitee