Best Western PLUS Port O'Call Hotel

Hotels
Best Western Plus
8.6 (1997 reviews)
1935 McKnight Boulevard Northeast , Calgary , ca

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Fantastic breakfast
Cons:
Uncomfortable beds
Pool access issues

Categories

Cleanliness
8.11
Some issues with attention to detail as highlighted in the review about additional room bookings for pool access.
Service
9.08
Staff were consistently described as friendly and helpful.
Location
9.12
Great location mentioned in multiple reviews, ideal for family needs.
Room Quality
8.07
Uncomfortable beds mentioned in review; however, overall room quality is satisfactory.
Amenities
8.6
Pool and breakfast were positively highlighted, but pool access policy caused some dissatisfaction.
Value for Money
8.56
Overall reasonable value for what is offered, especially with direct hotel bookings.
Food and Beverage
8.61
Breakfast buffet received high praise.
Overall Experience
8.68
Despite some negatives, many positive experiences leading to a good overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:21

Property Description

Luxurious Amenities and Services

Located in Calgary, Best Western PLUS Port O'Call Hotel offers exclusive access to its on-site pool and waterpark for registered guests. Enjoy free Wi-Fi and underground heated parking during your stay.

Deluxe Room Features

Relax in comfort with a flat-screen TV, mini refrigerator, microwave, and coffee-maker in each guest room.

Dining and Entertainment Options

Indulge in mountain views while dining at Skyharbour Grill or catch a game at Jetz Bar and Lounge. Unwind at the fitness centre, hot tub, or sauna, and take advantage of the 24-hour business centre.

Book now to experience the perfect blend of luxury and convenience at Best Western PLUS Port O'Call Hotel in Calgary!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1997 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
L
Lori solo_traveller ca
10
2026-04-11 via Nuitee
N
Nicodemus family_with_children ca
9
2026-04-11 via Nuitee
M
May Grace family_with_children ca
8
2026-04-11 via Nuitee
K
Kelly family_with_children ca
10
The rims were clean and very comfortable. My teenage son did not want to sleep with his sister so we requested a cut and
Pros:

My kids loved the pool and the waterslides! We are from Ontario so the location was great and we found it easy to get around

Cons:

At times over the weekend because it was so busy, it was a little challenging to find parking and I didn’t love that we had to sign up for slots in the evening for the waterpark.

2026-04-10 via Nuitee
B
Barb family_with_children ca
9
2026-04-09 via Nuitee
M
Matt family_with_children ca
9
2026-04-09 via Nuitee
D
Devon family_with_children ca
8
2026-04-09 via Nuitee
A
Angela family_with_children ca
9
Pros:

This is a very family friendly hotel and close to the airport. Rooms are clean and comfortable. Staff were friendly. The breakfast buffet was good with lots of choice.

Cons:

I wish the restaurant was open for supper everyday.

2026-04-09 via Nuitee
A
Angelica family_with_children ca
10
2026-04-07 via Nuitee
P
Pukaykay Friends getaway Manila, Metro Manila, Luzon
10
Affordable, clean and great service
Pros:

I am very pleased with our stay at this hotel. We were a group of 16pax and we all had good words about the hotel. They were very nice to keep our luggages while we are away to explore Banff and Jasper. I wasnt expecting this, as we werent returning guests. It meant that they value guests experience.

2026-04-06 via Tripadvisor
S
Samantha family_with_children ca
6
Great value but make sure the heater is working because my kids wouldn’t go in the pool…..
Pros:

Big rooms, very friendly staff.

Cons:

The pool was absolutely FREEZING! The maintenance was working on the heater, but in the time we were there 2pm to the following day at 11am, it was absoutley FREEZING. Heater was broken. The only reason I choose this hotel for my kids was for the water park. They wouldn’t use it due to the water being freezing cold, staff confirmed on site the heater was broken. $237
For a freezing cold pool. If I knew that I would have booked elsewhere.

2026-04-06 via Nuitee
M
Mary Grace couple ca
10
Pros:

The Swimming pool

2026-04-06 via Nuitee
E
Elizabeth family_with_children ca
3
Cons:

Tried to charge me for a broken hairdryer in the room. Deposit can be 5- 6 days to return to card. They do not tell you this when they take it.

2026-04-05 via Nuitee
A
Ashley family_with_children ca
4
2026-04-05 via Nuitee
E
Elizabeth family_with_children us
9
2026-04-02 via Nuitee
H
Holly family_with_children ca
8
All in all wonderful stay my kids loved the pool and water slides !! Great memories
Pros:

Loved the pool access room, and the food options as well as the underground parking.

Cons:

Did not like how cold the main pool was . I also did not like how there was no luggage cart access to the underground parking.. had to carry our bags by myself as a single parent.. didn't know until it was too late I parked already.. pool access rooms were not very soundproof so my kids had trouble falling asleep until after 10pm when the pool closed. Also would have been nice to have a meal included in the price!!

2026-04-02 via Nuitee
L
Lori family_with_children ca
9
2026-04-01 via Nuitee
K
Kathleen family_with_children ca
8
2026-03-30 via Nuitee
A
Aida family_with_children ca
10
Pros:

Stuff, service, facilities

2026-03-30 via Nuitee
R
Renae family_with_children ca
8
They have everything you need there!
Pros:

The pool! The food! The bar! All of it! Will stay again!

Cons:

Housekeeping was a bit off. First night the housekeeper walked right in.. she said she didn’t know we were in there.. it was awkward. First hour being at the hotel we ordered room service- it was good. We set the tray and food out in the hall as per staff. It sat there almost the entire time we were there (2nights) so that was weird. They also made us get out of the pool with 7 minutes to spare! Boo

2026-03-29 via Nuitee