Sandman Signature Sheffield Quays Hotel

Hotels
Northland Group
8 (201 reviews)
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB , Sheffield , GB

Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Sauna
Designated smoking area
Wheelchair accessible
Steam room
Elevator
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Modern and clean rooms
Cons:
Restaurant closed
Cleanliness issues during check-in

Categories

Cleanliness
7.33
Some concerns with room cleanliness as noted in the reviews.
Service
8.8
Multiple reviews highlighted the friendliness and helpfulness of staff.
Location
7.84
The hotel is not in the middle of town but provides access to nearby areas.
Room Quality
9.29
Newly refurbished rooms with excellent furnishings and comfort.
Amenities
8.32
Great amenities including a gym, pool, and sauna.
Value for Money
7.78
Good value expected once restaurant is operational.
Food and Beverage
6.83
Restaurant closure and some issues with breakfast choices noted.
Overall Experience
7.8
Overall positive experiences with some issues affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:52

Property Description

Recreational Opportunities

Indulge in the indoor pool, sauna, and fitness center for a relaxing stay.

Dining and Drinks

Savor meals at the on-site restaurant, grab snacks at the bar, and unwind at the lounge.

Convenient Location

Located near Sheffield's top attractions and just a short drive from the airport.

Book your stay at Best Western Plus The Quays Hotel Sheffield for a perfect blend of comfort and convenience.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZD

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 201 reviews
Cleanliness: 7.33
Service: 8.8
Location: 7.84
Room Quality: 9.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 6.83
Overall Experience: 7.8
R
Robyn family_with_children gb
10
Brilliant stay all had a lovely time
Pros:

Lovely room and great pool for us to use

Cons:

The beds where far too hard

2026-05-16 via Nuitee
S
Sandra family_with_children gb
10
2026-05-16 via Nuitee
A
abigail couple gb
8
Good value for money
Pros:

Location and room

Cons:

Spa very busy

2026-05-16 via Nuitee
C
Cushing family_with_children gb
8
2026-05-16 via Nuitee
L
Leah solo_traveller gb
8
Pros:

The room was fantastic and seemed recently refurbished. Clean, comfortable, sensory lighting and lovely bathroom and walk-in shower. The view of the quayside was delightful.

We had a slight problem with the room on arrival and it was dealt with quickly.
We enjoyed a drink at The Tavern and breakfast had perfect range and quality.

Cons:

The pillows were not the most comfortable but was the only thing that wasn't ideal.

2026-05-16 via Nuitee
G
Grand-Scrutton couple gb
8
Pros:

Lovely room & breakfast.

2026-05-16 via Nuitee
S
Sandra family_with_children gb
10
Will definitely book again on my next trip to Sheffield
Pros:

The staff were amazing especially the restaurant .. my granddaughter had her 18 th and they accommodated our large party of children . Wonderful time spent and great location !

2026-05-16 via Nuitee
S
Sal family_with_children gb
5
It was ok but I would not rush back.
Pros:

Newly refurbished rooms and bathrooms with comfortable bed.

Cons:

Staff was incompetent, not rude, but not polite, just indifferent. Not making any effort to make me feel as valued guest.

2026-05-16 via Nuitee
T
theophilus couple ng
8
2026-05-15 via Nuitee
A
April solo_traveller gb
8
Pros:

Comfy big room

Cons:

Location

2026-05-14 via Nuitee
C
Chris solo_traveller gb
10
Great stay in lovely location
Pros:

Nice location, very nice and clean - great service.

Cons:

Nothing.

2026-05-14 via Nuitee
S
Steffan couple gb
8
Was ok
Pros:

Room was immaculate had everything you need

Cons:

One particular man at gym reception was very rude no manners and the changing room was vile bad odour great facilities just basic hygiene needed

2026-05-14 via Nuitee
T
Tracy extended_group gb
10
2026-05-14 via Nuitee
H
Hayes solo_traveller gb
10
Spot on
Pros:

Everything
Well pleased
Thankyou

2026-05-14 via Nuitee
L
Liam solo_traveller gb
9
2026-05-14 via Nuitee
R
Richard solo_traveller gb
6
Good bedroom- rubbish breakfast
Pros:

Decent room. Comfortable bed. Friendly staff.

Cons:

Breakfast was a farce. One coffee machine for the entire compliment of guests. On a Sunday morning. This kept running out of water and breaking down so took an age to get served. There was a jug labelled “coffee” too, but that only contained water. Breakfast ingredients were cheap and nasty especially the sausages. And yoghurts were like Aldi rejects. Black pudding was like rubber.

2026-05-12 via Nuitee
L
Louise couple gb
8
Great room & location.
Pros:

Breakfast basic & not cooked enough for us.

Cons:

Breakfast

2026-05-12 via Nuitee
D
Denise couple gb
9
Loved the accommodation and location
Pros:

Great location, lovely Canal view, generous size twin room with double beds, very comfortable! Good size bathroom with walk in shower. Well equipped room.

Cons:

Had to pay to park overnight (£10) 15 minute walk from train station,

2026-05-12 via Nuitee
S
Shona Dixon extended_group gb
6
Pros:

Price was fair for one night to attend the snooker

Cons:

Pillows and quilt were not to my expectations. Premier inn hax better quality bedding.

2026-05-11 via Nuitee
K
Keith solo_traveller gb
10
2026-05-11 via Nuitee