Pets allowed

Facilities

Meeting rooms
Fitness facilities
Front entrance ramp
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Inconsistent cleanliness
Curt service

Categories

Cleanliness
6.51
Several complaints about unclean rooms, including hairs found on walls and inadequate room cleaning.
Service
8.48
The reception staff were noted to be curt; however, some positive comments about service were mentioned.
Location
9.52
Great location, close to city attractions and amenities.
Room Quality
7.47
Mixed reviews about the quality of rooms, with some issues related to comfort and room size.
Amenities
8
Wellness facilities were appreciated, but some amenities like tea bags and shower gels were lacking.
Value for Money
8.46
Generally seen as good value for the location, despite some complaints about room size.
Food and Beverage
8.51
Positive mentions of complimentary drinks during check-in, but details on food options were not specified.
Overall Experience
8.68
Overall, a satisfactory stay with highlighted issues that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:22

Property Description

Luxurious Amenities
Indulge in the health club, indoor pool, and spa tub, accompanied by complimentary Wi-Fi and event facilities.

Culinary Delights
Savor British cuisine at Bric Bar & Kitchen or opt for 24-hour room service with a bar/lounge for unwinding.

Convenient Location
Situated in the vibrant heart of Nottingham, with nearby attractions like Theatre Royal and Nottingham Trent University.

Experience upscale comfort at Hilton Nottingham – book your stay now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 178 reviews
Cleanliness: 6.51
Service: 8.48
Location: 9.52
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.68
J
Jane
6
Pros:

The walls and floor wasn’t very sound proof so we could hear our neighbours next door and above us

2025-10-11 • via Nuitee
B
Benjamin
8
Pros:

Reception staff a little curt, also only one lift in action we had to carry our bags up to the third floor.

2025-10-11 • via Nuitee
L
Lilly • friends
4
Pros:

We booked the Hilton Nottingham because they had an accessible room, which I needed as a wheelchair user.

Our check-in time was 3 p.m. We arrived at the hotel about 20 minutes early to see if we could check in sooner. As expected, the room wasn’t ready. We were told they would call housekeeping to get it prepared and to check back at 3 p.m. when it should be ready.

3 p.m. came and the room was still not ready. We were told to wait another 10 minutes while they called housekeeping again. After 10 minutes we checked back, but the room still wasn’t ready. We asked if there was another accessible room available and were told there wasn’t.

We kept being told to check back every 10 minutes, which we did. After waiting a total of 40 minutes past 3 p.m., we went back to the desk and mentioned that as a disabled guest I have a right to an accessible room. As soon as this was raised, they checked the system again and suddenly found the room was ready. Because we had been waiting so long, they offered a 25% refund, which we accepted.

I’m still waiting for the refund, and it’s now been over two weeks since our stay! To make matters worse, when we finally got into the room we found hairs on the wet room’s walls and floor! Disgusting!

2025-10-05 • via Nuitee
M
Marie
8
Pros:

Room was very clean
Sorry but I didn’t take any photos

2025-10-05 • via Nuitee
M
MISS
10
Pros:

Everything about our stay was perfect. Steve the porter who helped us with our luggage was friendly, personable & kind.
Check in staff were great, the free prosecco was a really nice touch.
Our room was clean and comfortable and location was perfect.

2025-10-05 • via Nuitee
C
Colleen
10
Fantastic stay
Pros:

Close to everything in the city. 12 minute walk to motor point arena. Modern , clean and very comfortable. Staff very helpful and friendly.

2025-10-04 • via Nuitee
S
Stephen
6
Pros:

Small, small room. Should have stayed at premier inn for the cost.

2025-10-04 • via Nuitee
J
John
10
Pros:

Close to the Motorpoint Arena which we were attending. Great location in the City Centre. Very efficient, friendly and helpful Staff.

2025-09-30 • via Nuitee
R
Ryan
6
Pros:

Room was clean, good location, beds were a little hard and didn't manage to get a good sleep.

2025-09-29 • via Nuitee
B
Britt
6
Pros:

We had a problem at check in as they couldn’t find our booking. We were given half a glass of prosecco and had to ask for it to be filled up. The room was nice but there was only 1 tea bag and no shower gel.

2025-09-28 • via Nuitee
R
Richard
10
Excellent service and location
Pros:

Right in the centre of Nottingham, perfect for shops, the arena and the castle. Welcome was exceptional including an unexpected glass of Prosecco!

2025-09-27 • via Nuitee
M
Mr Sofolarin
4
Pros:

The bed wasn’t comfortable, the cleaning was the best, and the safe was too low to use, not very practical.

2025-09-23 • via Nuitee
E
Emily • partner
6
Pros:

Housekeeping knocked on the door at 17:20, didn’t even give us a chance to open the door before they used their key to open the door themselves - very uncalled for and out of order of them. Rooms are not soundproof, can very clearly hear outside noise, people talking in the corridor, next door rooms. Only one lift for six floors, not ideal. Beds and pillows very very soft. Only pro about this hotel is the location

2025-09-22 • via Nuitee
J
juliet • partner
10
Pros:

Fantastic location and lovely wellness facilities

2025-09-21 • via Nuitee
E
Elaine
8
Hilton stay review
Pros:

Room was clean.
Space was tight for 2 travellers. No closet and drawers were faux .Walking Space between bed and tv is too narrow for luggage. No table for stool to place items.

2025-09-15 • via Nuitee
J
John • friends
8
Pros:

Hotel in the the right area clean great helpful staff all at a great price will be back again

2025-09-11 • via Nuitee
B
Ben
8
Did the job!
Pros:

Apart from check in which was an utter joke - huge queues, room not ready etc - the rest of it was fine. It’s an exactly what it says on the tin type of stay. You not what you’re getting, it does the job. There are no frills, it is not bespoke, but everything is solid. The product has been honed over many years to provide a stay that lacks any identity but just about hits the mark - from the room to the breakfast!

2025-09-07 • via Nuitee
L
Luke
8
Completely fine. Poor location for Uber!
Pros:

Hotel is completely fine and what you would expect for an established Hilton. There was only one lift working, of which we were told was brand new, but it was incredibly slow. Some tired elements in room, but was all clean and in working order.

2025-09-07 • via Nuitee
M
Mark
10
Wonderful stay
Pros:

Had an issue with noise and vibrations room 606 on sixth flour proberbly air con unit on roof ,the manager resolved the issue quickly and with great professionalism, moving us to a new room.

2025-09-07 • via Nuitee
B
Bradley • partner
10
Pros:

All great

2025-09-06 • via Nuitee