Mercure Gold Coast Resort

Hotels
Mercure
8.1 (3026 reviews)
Palm Meadows Drive , Gold Coast , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great amenities
Good location
Helpful staff
Cons:
Accessibility issues
Aging rooms
Inconsistent water replenishment

Categories

Cleanliness
7.93
Generally clean, though some rooms show signs of wear.
Service
8.4
Staff were generally helpful and accommodating.
Location
8.44
Conveniently located near Surfers Paradise and other amenities.
Room Quality
7.39
Rooms are comfortable but could use modernization.
Amenities
8.42
Great facilities including a heated pool and spa.
Value for Money
7.88
Satisfactory for the pricing, but some improvements are needed.
Food and Beverage
7.93
Breakfast was varied and delicious but lacks consistency in daily provisions.
Overall Experience
8.4
Enjoyable stay overall, despite some accessibility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Luxurious Resort Experience

Stylish Modern Rooms: Each room at Mercure Gold Coast Resort boasts chic modern décor and a private balcony or patio offering stunning views of the gardens, pool, or golf course.

Abundant Amenities: With 2 outdoor pools, a fitness centre, sauna, and tennis courts, guests can indulge in ultimate relaxation and recreation. The poolside bar, on-site bar, and a la carte restaurant cater to all culinary desires.

Scenic Surroundings: Nestled within the picturesque Palm Meadows Golf Course, the resort provides a serene escape with easy access to various levels of accommodation. Conveniently located near Gold Coast's attractions, a stay at Mercure guarantees a memorable experience.

Book your stay at Mercure Gold Coast Resort for a perfect blend of luxury and leisure.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Location

Guest Reviews

8.1
Based on 3026 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
J
John Atkin solo_traveller au
10
Pros:

Very good check-in experience.
Helpful and considerate staff.
Ideal location for us as we were visiting friends and only 5 minutes travel away.
Food choices and prices at The Cart were excellent..
Although we drove to the Mecure, we did not know the area so used Uber for our daily transport to our friends house.

Cons:

It would have been helpful if a microwave, plates and utensils were available in the room.
There was no parking bay with a nearby power point to allow us to recharge the car.
Consideration for guests with EV maybe be a good idea for tge future

2026-08-28 via Nuitee
N
NIGEL couple au
8
2026-08-27 via Nuitee
A
Amy family_with_children au
8
Overall we had a lovely time and were comfortable
Pros:

The staff member who checked us in was lovely and very helpful.

Cons:

there wasn't an elevator in our block and thankfully we were only on the first floor but we had a lot of baggage so I had to carry it up to the room.

2026-08-27 via Nuitee
S
Smith solo_traveller au
9
Pros:

Facilities were great. Buffet breakfast (very good) included in the room price. Bed was comfy and room was a great size. Secure underground carpark.

Cons:

Room located on second floor. Not a problem for me, but someone may have struggled without a lift option.

2026-08-25 via Nuitee
G
Graham couple au
8
Good service and facilities relevant to an overnight stay
2026-08-24 via Nuitee
K
Kayla family_with_children au
10
amazing will be back again
Pros:

we loved everything it was clean and plenty to choose from all around.
thanks so very much.

Cons:

only stairs to get to the top level.

2026-08-24 via Nuitee
S
sarah couple au
10
Room very clean, staff helpful and friendly. No complaints.
2026-08-24 via Nuitee
M
McCrostie couple au
9
2026-08-24 via Nuitee
W
William couple au
10
2026-08-24 via Nuitee
K
Kara couple au
9
2026-08-24 via Nuitee
A
Alistair solo_traveller au
8
2026-08-24 via Nuitee
N
Nicole solo_traveller au
8
Pros:

Had a lovely view. It's an ideal place for a group to be together.

Cons:

We booked a Superior King room in November 2025 as did 4 other couples. However we all got Queen twins. Questioned this at reception but no effort was made to change this to what we had actually booked. No-one could tell us why we couldn't have Superior King rooms. I believe if we had actually got Superior King rooms we would have got a couch which when you're in a hotel room for 5 nights can make a difference to your overall comfort.

2026-08-23 via Nuitee
W
William family_with_children au
10
Pros:

A. Very good breakfast

2026-08-23 via Nuitee
K
Kate family_with_children au
10
2026-08-23 via Nuitee
P
Patrick solo_traveller au
8
Pros:

Staff were excellent, restaurant was great, the gym and pool were also fantastic.
Rooms were good.

Cons:

Sauna was out of order

2026-08-22 via Nuitee
C
Camilleri solo_traveller au
7
2026-08-21 via Nuitee
B
Ben solo_traveller au
10
Definately be returning.
Pros:

Suited the purpose of my visit perfectly.

Cons:

Internet service wifi slow in some rooms but outside was ok. Not a deal breaker though.

2026-08-19 via Nuitee
S
Siobhan couple au
10
Amazing relaxing stay
Pros:

Beautiful location, well kept grounds
So easy to get around from
Room was beautiful
We were upgraded to the premium spa suite and the products were absolutely gorgeous

Cons:

Nothing

2026-08-19 via Nuitee
C
Chelsea couple au
10
Relaxing, tidy, comfy
Pros:

Staff , room service was excellent, location not far from city but also tucked away and quiet private.

Cons:

N/A

2026-08-17 via Nuitee
H
Hope Turner solo_traveller au
8
2026-08-17 via Nuitee