Mercure Gold Coast Resort

Hotels
•
Mercure
8.1 (2943 reviews)
Palm Meadows Drive , Gold Coast , au

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great amenities
Good location
Helpful staff
Cons:
Accessibility issues
Aging rooms
Inconsistent water replenishment

Categories

Cleanliness
7.93
Generally clean, though some rooms show signs of wear.
Service
8.4
Staff were generally helpful and accommodating.
Location
8.44
Conveniently located near Surfers Paradise and other amenities.
Room Quality
7.39
Rooms are comfortable but could use modernization.
Amenities
8.42
Great facilities including a heated pool and spa.
Value for Money
7.88
Satisfactory for the pricing, but some improvements are needed.
Food and Beverage
7.93
Breakfast was varied and delicious but lacks consistency in daily provisions.
Overall Experience
8.4
Enjoyable stay overall, despite some accessibility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Luxurious Resort Experience

Stylish Modern Rooms: Each room at Mercure Gold Coast Resort boasts chic modern décor and a private balcony or patio offering stunning views of the gardens, pool, or golf course.

Abundant Amenities: With 2 outdoor pools, a fitness centre, sauna, and tennis courts, guests can indulge in ultimate relaxation and recreation. The poolside bar, on-site bar, and a la carte restaurant cater to all culinary desires.

Scenic Surroundings: Nestled within the picturesque Palm Meadows Golf Course, the resort provides a serene escape with easy access to various levels of accommodation. Conveniently located near Gold Coast's attractions, a stay at Mercure guarantees a memorable experience.

Book your stay at Mercure Gold Coast Resort for a perfect blend of luxury and leisure.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2943 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
T
Teena • couple • au
8
Would stay again.
Pros:

Handy location for where we needed to be. Great shower water pressure. Comfortable bed. Food good. Live music was great. Staff were lovely. Parking was easy.

Cons:

Items from past guests left in room so had not been cleaned thoroughly.

2026-07-18 • via Nuitee
D
Daniel • solo_traveller • au
10
Pros:

Location
Value for money

Cons:

A woman on the staff at brekky was grumpy and not very accommodating. I understand you can get busy but maybe train staff to start day off smiling and cheerful for customers.

2026-07-16 • via Nuitee
J
Jacobie • family_with_children • au
6
Good for one night stay
Pros:

Comfortable beds. Nice and quiet location. Affordable for one night.

Cons:

Very strong smell of carpet deodoriser or something similar that was overpowering the room. We opened the balcony doors but it didn't make much difference.

2026-07-15 • via Nuitee
J
Jan • family_with_children • au
9
2026-07-15 • via Nuitee
K
Kristianna • family_with_children • au
10
Pros:

Staff were very helpful and friendly, and the beds were SO comfortable had the best night sleep.

2026-07-15 • via Nuitee
L
Linda • couple • au
10
Exceptional customer service at the desk, clean and tidy
Pros:

The service and the room and facilities

2026-07-14 • via Nuitee
F
Francis • extended_group • au
9
Comfortable and convenient and good value for money for a property of this nature.
Pros:

Have stayed there 4 times, always good experience.

Cons:

Breakfast very ordinary and not good value for money.

2026-07-13 • via Nuitee
L
Lara • solo_traveller • au
7
2026-07-13 • via Nuitee
N
Noel • family_with_children • au
7
2026-07-13 • via Nuitee
I
Ingrid • family_with_children • au
10
It was really good
Pros:

Really nice

Cons:

Mini bar options were limited

2026-07-13 • via Nuitee
R
Rebecca • solo_traveller • au
8
Quiet and comfy stay!
Pros:

Beautiful hotel, easy to park the hire car, staff were helpful, nice buffet breakfast, rooms were clean and comfy! You def need a car to get around from this location.

2026-07-12 • via Nuitee
M
Melanie • solo_traveller • au
10
Good base for my trip
Pros:

Spacious clean rooms, good quiet location.

2026-07-12 • via Nuitee
T
Trinity • solo_traveller • au
8
2026-07-12 • via Nuitee
E
Emily • solo_traveller • au
10
2026-07-12 • via Nuitee
E
Eloise • couple • au
10
2026-07-12 • via Nuitee
F
Frances • solo_traveller • au
10
Pros:

It was a lovely place to stay to relax .the restaurants were very nice .the staff was lovely as well.thank you for a enjoyable stay .

2026-07-11 • via Nuitee
S
Stephen • couple • au
9
We will be back, and have a game of golf, take care and thank you for making us both feel so relaxed
Pros:

Very comfortable and everything you need for an excellent time to relax👍😁😁😁😁

Cons:

Everything, accommodation, food,staff were all very nice and professional.

2026-07-11 • via Nuitee
K
Karen • couple • au
10
We thoroughly enjoyed our stay and would definitely come back again.
Pros:

Friendly staff, very clean, comfortable bed and breakfast was amazing.

Cons:

Everything was exceptional.

2026-07-10 • via Nuitee
D
David • couple • au
6
Pros:

Attractive

Cons:

Bit tired and bathroom shabby. No lift to take luggage to room.

2026-07-09 • via Nuitee
H
Hannah • family_with_children • au
10
2026-07-09 • via Nuitee