Mercure Gold Coast Resort

Hotels
Mercure
8.1 (2921 reviews)
Palm Meadows Drive , Gold Coast , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great amenities
Good location
Helpful staff
Cons:
Accessibility issues
Aging rooms
Inconsistent water replenishment

Categories

Cleanliness
7.93
Generally clean, though some rooms show signs of wear.
Service
8.4
Staff were generally helpful and accommodating.
Location
8.44
Conveniently located near Surfers Paradise and other amenities.
Room Quality
7.39
Rooms are comfortable but could use modernization.
Amenities
8.42
Great facilities including a heated pool and spa.
Value for Money
7.88
Satisfactory for the pricing, but some improvements are needed.
Food and Beverage
7.93
Breakfast was varied and delicious but lacks consistency in daily provisions.
Overall Experience
8.4
Enjoyable stay overall, despite some accessibility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Luxurious Resort Experience

Stylish Modern Rooms: Each room at Mercure Gold Coast Resort boasts chic modern décor and a private balcony or patio offering stunning views of the gardens, pool, or golf course.

Abundant Amenities: With 2 outdoor pools, a fitness centre, sauna, and tennis courts, guests can indulge in ultimate relaxation and recreation. The poolside bar, on-site bar, and a la carte restaurant cater to all culinary desires.

Scenic Surroundings: Nestled within the picturesque Palm Meadows Golf Course, the resort provides a serene escape with easy access to various levels of accommodation. Conveniently located near Gold Coast's attractions, a stay at Mercure guarantees a memorable experience.

Book your stay at Mercure Gold Coast Resort for a perfect blend of luxury and leisure.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2921 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
S
Stuart solo_traveller au
8
Pros:

Free Parking
Quiet
Food Quality

Cons:

No room service

2026-07-03 via Nuitee
D
Darren couple au
9
Very nice venue
Pros:

Location

2026-07-03 via Nuitee
D
David couple au
10
Great resort, wonderful facilities, fantastic staff.
Pros:

We were there to celebrate our mum's 80th birthday. When we checked in, they had upgraded our room which we were not expecting. They had also given us a bottle of wine to celebrate the occasion. The room was well appointed with modern facilities and comfortable beds. The resort was lovely with a good size pool and spa. When we needed assistance at the concierge desk, the staff were very accommodating. We had lunch in The Cart one day and used our room credit from your Green initiative to pay for it, what a great idea to save the environment and give guests something back.

Cons:

Housekeeping were very noisy one morning. It was around 8am and we could here a lot of banging. We opened our door to see what was happening and that was when we noticed that other rooms were being serviced.

2026-07-03 via Nuitee
R
Richard solo_traveller au
3
2026-07-01 via Nuitee
K
Kim family_with_children au
8
2026-06-30 via Nuitee
T
Travis solo_traveller au
10
I enjoyed it & next time instead of just staying for travel i would stay for additional nights & enj
Pros:

The whole room was excellent, with a very comfortable bed.

Cons:

Not applicable.

2026-06-30 via Nuitee
J
JOHANNES solo_traveller au
9
Very good
Pros:

No

Cons:

NA

2026-06-29 via Nuitee
M
Maggie couple au
10
2026-06-28 via Nuitee
P
Peter solo_traveller au
8
2026-06-27 via Nuitee
J
John solo_traveller au
9
2026-06-27 via Nuitee
S
Samantha couple au
6
Nice location, too many stairs and dining staff need more training
Pros:

The stairs from the carpark and to our accommodation were a surprise. My husband is using a walking stick occasionally due to bad knees and we were met with all the stairs and no lifts. Carrying bags also up and down was alot to contend with.

Cons:

Being met with a remark on the Saturday night after attending the football that the kitchen closes at 8.30 if we could order quickly....it was 8.10pm. We are of kitchen operations and great hospitality it's been our life my husband is a retired chef of 40 years. This remark at the desk didn't make us feel welcome or at ease to dine.

2026-06-26 via Nuitee
M
Michelle solo_traveller au
8
2026-06-26 via Nuitee
P
Paul solo_traveller ph
10
Pros:

The staff were friendly and very helpful nothing was a problem for them

Cons:

Would love if they offered room service

2026-06-25 via Nuitee
L
Lesa couple au
9
2026-06-25 via Nuitee
C
Chundi family_with_children au
5
2026-06-24 via Nuitee
H
Houly& Judy couple au
9
Definitely be back,.
Pros:

Excellent, breakfast was perfect.

Cons:

n/a

2026-06-23 via Nuitee
A
Alison couple gb
5
Okay but not value for money
Pros:

Location
Riley on reception was extremely helpful 10/10

Cons:

Bathrooms very tired looking, def old and dated, especially considering the room rates!

2026-06-23 via Nuitee
B
Brenden solo_traveller au
8
Excellent facilities that catered for our needs
2026-06-22 via Nuitee
A
Adrian family_with_children au
7
Very Comfortable
Pros:

Room was nice, Breakfast was great, staff were friendly and helpful

2026-06-22 via Nuitee
N
Norman couple au
10
Would definitely recommend to others
Pros:

Everything was amazing 100% coming back

Cons:

The coffee at the breakfast tasted like nail polish

2026-06-22 via Nuitee