Mercure Gold Coast Resort

Hotels
Mercure
8.1 (2872 reviews)
Palm Meadows Drive , Gold Coast , au

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Great amenities
Good location
Helpful staff
Cons:
Accessibility issues
Aging rooms
Inconsistent water replenishment

Categories

Cleanliness
7.93
Generally clean, though some rooms show signs of wear.
Service
8.4
Staff were generally helpful and accommodating.
Location
8.44
Conveniently located near Surfers Paradise and other amenities.
Room Quality
7.39
Rooms are comfortable but could use modernization.
Amenities
8.42
Great facilities including a heated pool and spa.
Value for Money
7.88
Satisfactory for the pricing, but some improvements are needed.
Food and Beverage
7.93
Breakfast was varied and delicious but lacks consistency in daily provisions.
Overall Experience
8.4
Enjoyable stay overall, despite some accessibility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Luxurious Resort Experience

Stylish Modern Rooms: Each room at Mercure Gold Coast Resort boasts chic modern décor and a private balcony or patio offering stunning views of the gardens, pool, or golf course.

Abundant Amenities: With 2 outdoor pools, a fitness centre, sauna, and tennis courts, guests can indulge in ultimate relaxation and recreation. The poolside bar, on-site bar, and a la carte restaurant cater to all culinary desires.

Scenic Surroundings: Nestled within the picturesque Palm Meadows Golf Course, the resort provides a serene escape with easy access to various levels of accommodation. Conveniently located near Gold Coast's attractions, a stay at Mercure guarantees a memorable experience.

Book your stay at Mercure Gold Coast Resort for a perfect blend of luxury and leisure.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2872 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
L
Leanne couple au
9
2026-05-29 via Nuitee
A
Alison solo_traveller au
10
Business trip
Pros:

Upgraded room was perfect, modern facilities, comfortable bed

2026-05-28 via Nuitee
S
SCOTT solo_traveller au
7
A nice experience and would have no hesitation in returning or referring.
Pros:

I had a lunch and dinner and both were nice. The buffett breakfast was good but would have like a bit more variety in the cooked food; perhaps even some variety each day. The room was good and the bed was comfortable.

Cons:

No lift to the room seemed like a bit of a miss but at the same time I don't mind walking some stairs for the exercise. The TV in the room didn't appear to be a smart tv - wasn't able to connect to Netflix or Prime despite there being buttons on the remote. Could have been operator error.

2026-05-28 via Nuitee
S
Stacey family_with_children au
10
Staff were amazing
Pros:

Fantastic location friendly staff

2026-05-28 via Nuitee
J
Jenny couple au
8
Pros:

All

2026-05-27 via Nuitee
D
Derek couple au
8
Great location, even though beds aren't soft enough would stay again
Pros:

staff

Cons:

breakfast not great, bacon over or under cooked, beans terrible and eggs not great. Beds way too hard

2026-05-27 via Nuitee
L
Leanne couple au
10
Would definitely stay again!
Pros:

Food was great! Coffee was great! The staff are all extremely friendly and helpful

Cons:

There was nothing i didn't like!

2026-05-26 via Nuitee
P
Phil couple au
10
Pros:

My thanks to the staff at the Mecure for stepping up and helping us out of a predicament when the person due to pay got urgently called away, actually 150km away at check in time and would not be back until really late. Staff could not have more helpful making it work for the one left behind. We will be back.

Cons:

Stairs to bring up luggage from Car Park always a bit of fun.

2026-05-26 via Nuitee
C
Craig couple au
8
2026-05-25 via Nuitee
T
Tiahna couple au
8
2026-05-24 via Nuitee
D
doreen couple au
10
Weekend with my granddaughter, it’s our regular destination
Pros:

Clean and friendly

2026-05-24 via Nuitee
N
Nicole solo_traveller au
7
Close to everything & a great place to stay. Wish I had more time to use all of the facilities!
Pros:

Your front desk staff are amazing!

Cons:

The car park was a long way from my accommodation; particularly when raining

2026-05-23 via Nuitee
V
Veronica couple au
7
Fine, wont stay again.
Pros:

Beds were nice, room was clean and comfortable

Cons:

Room service was terrible, couldn't eat much.
The cleaning system for rooms didn't make sense - popped a notice on the door saying no cleaning needed = $10 off food, but then had no way to claim it on room service. Also meant we couldn't have replacement coffee pods? Didn't seem to make sense.
Breakfast most mornings was cold.

2026-05-21 via Nuitee
L
Lynn family_with_children au
8
Good room, don't have the breakfast.
Pros:

Room and location

Cons:

We were down reasonably early for breakfast, there wasn't a great selection and everything was cold to room temperature.

2026-05-21 via Nuitee
G
Gabriel couple au
8
Great location clean and tidy.
Pros:

Clean and tidy room

Cons:

Stairs and open area. It was pouring rain at the time.

2026-05-20 via Nuitee
G
GURSHARAN couple au
10
Relaxed
Pros:

Lovely vicinity

2026-05-20 via Nuitee
S
Stephanie couple au
9
Pros:

Didn't get any information about free wifi

2026-05-19 via Nuitee
H
hedger couple au
5
Very average
Cons:

No room service
Small shower with no exhaust
Very average breakfast

2026-05-18 via Nuitee
M
Madeline solo_traveller au
7
2026-05-18 via Nuitee
K
Kelly solo_traveller au
8
2026-05-17 via Nuitee