Mercure Gold Coast Resort

Hotels
•
Mercure
8.1 (3026 reviews)
Palm Meadows Drive , Gold Coast , AU

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great amenities
Good location
Helpful staff
Cons:
Accessibility issues
Aging rooms
Inconsistent water replenishment

Categories

Cleanliness
7.93
Generally clean, though some rooms show signs of wear.
Service
8.4
Staff were generally helpful and accommodating.
Location
8.44
Conveniently located near Surfers Paradise and other amenities.
Room Quality
7.39
Rooms are comfortable but could use modernization.
Amenities
8.42
Great facilities including a heated pool and spa.
Value for Money
7.88
Satisfactory for the pricing, but some improvements are needed.
Food and Beverage
7.93
Breakfast was varied and delicious but lacks consistency in daily provisions.
Overall Experience
8.4
Enjoyable stay overall, despite some accessibility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Luxurious Resort Experience

Stylish Modern Rooms: Each room at Mercure Gold Coast Resort boasts chic modern décor and a private balcony or patio offering stunning views of the gardens, pool, or golf course.

Abundant Amenities: With 2 outdoor pools, a fitness centre, sauna, and tennis courts, guests can indulge in ultimate relaxation and recreation. The poolside bar, on-site bar, and a la carte restaurant cater to all culinary desires.

Scenic Surroundings: Nestled within the picturesque Palm Meadows Golf Course, the resort provides a serene escape with easy access to various levels of accommodation. Conveniently located near Gold Coast's attractions, a stay at Mercure guarantees a memorable experience.

Book your stay at Mercure Gold Coast Resort for a perfect blend of luxury and leisure.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Location

Guest Reviews

8.1
Based on 3026 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
B
Baggott • family_with_children • au
10
2026-10-14 • via Nuitee
G
Glenn • couple • au
9
comfy enjoyable and great staff
Pros:

Great location, very friendly staff and great facilities

2026-10-13 • via Nuitee
S
Sally • couple • au
9
2026-10-13 • via Nuitee
A
Andrea • solo_traveller • au
8
2026-10-12 • via Nuitee
J
Jacqui • extended_group • au
9
Thank you
Pros:

Room and bed was comfortable and quiet. The Seating in the dining area and the option to sit indoors / outdoors was lovely.

Cons:

Food was limited in choice for gluten-free and lactose-intolerant diet. More variety in fresh produce would have been appreciated. Lining up for entry into the dining area was clunky; having to wait and give room numbers and created obstacles for guests. This could be done better and more efficiently.

2026-10-12 • via Nuitee
K
Kieran • family_with_children • au
5
Wouldn't stay here again.
Pros:

Grounds were nice. Included breakfast was OK.

Cons:

Room was terrible. Room was old and hadnt been renovated (estimate 20-30 years old). Room smelt like it had been smoked in previously.

2026-10-12 • via Nuitee
S
Simonne • couple • au
9
Perfect!
Pros:

Clean, comfortable. Lovely pool. Kettle, fridge, iron, quiet balcony, very peaceful

Cons:

Nothing

2026-10-12 • via Nuitee
R
Rebecca • solo_traveller • au
10
Pros:

Good , very helpful staff. Wonderful onsite breakfast. Very family friendly.

Cons:

Lots of stairs. Request downstairs room if u cannot lift luggage upstairs yourself

2026-10-12 • via Nuitee
M
Mitchel • solo_traveller • au
7
2026-10-11 • via Nuitee
C
Chay • couple • au
9
2026-10-11 • via Nuitee
L
Lou Kirkwood • extended_group • au
8
A nice stay at the Mercure.
Pros:

Comfortable large room, everthing was very clean and tidy. Nice pool area and gardens. Easy check in and check out.

Cons:

Distance from the Coast. You definatley need a car to stay here - it's not walking distance to Surfers, restaurants or cafes etc...still a lovely garden setting away from the rat race!

2026-10-11 • via Nuitee
A
Amanda • solo_traveller • au
8
2026-10-08 • via Nuitee
Y
Yuhua Guo • family_with_children • au
2
2026-10-08 • via Nuitee
I
Iesha • couple • au
8
2026-10-08 • via Nuitee
T
Tosca • family_with_children • au
8
Comfortable and well priced for a short stay.
Pros:

The room was as expected, the bed and pillows were comfortable. The setting is beautiful with views of the golf course and surrounding grounds. Free undercover parking is available.

Cons:

The room, especially the bathroom was quite dated, it was clean but needs renovation. There are no lifts and I wasn't expecting to have to walk up two flights of stairs to reach my room.

2026-10-07 • via Nuitee
E
Erin • couple • au
9
2026-10-07 • via Nuitee
J
Jennie-Dee • family_with_children • au
7
2026-09-19 • via Nuitee
C
Candice • couple • au
4
Pros:

Nice area, nice view of the golf course

Cons:

The rooms were filthy and outdated! One of the beds in our room either did not have it sheets changed, or had dirty sheets put on it as they were significantly soiled, forcing my daughter to have to remove them completely in order to be able to sleep on the bed.

Shower is not fit for purpose. You can only be turned onto a trickle to avoid turning the entire bathroom into a swimming pool.

Plumbing fittings are extremely outdated given an isolated switch has to be pulled and held in order to be able to initiate the water flow through the shower head.

There is no security or staff monitoring guest behaviour. We had a bus load of tourists come in late one afternoon that spent all night running up and down corridors out the front ofrooms, yelling and screaming and slamming doors.

2026-09-19 • via Nuitee
M
Mark • family_with_children • au
8
2026-09-19 • via Nuitee
M
Mark • solo_traveller • au
10
Will definitely come again
Pros:

Great location Gray property

Cons:

Quiet

2026-09-18 • via Nuitee