Mercure Gold Coast Resort

Hotels
•
Mercure
8.1 (2663 reviews)
Palm Meadows Drive , Gold Coast , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Great amenities
Good location
Helpful staff
Cons:
Accessibility issues
Aging rooms
Inconsistent water replenishment

Categories

Cleanliness
7.93
Generally clean, though some rooms show signs of wear.
Service
8.4
Staff were generally helpful and accommodating.
Location
8.44
Conveniently located near Surfers Paradise and other amenities.
Room Quality
7.39
Rooms are comfortable but could use modernization.
Amenities
8.42
Great facilities including a heated pool and spa.
Value for Money
7.88
Satisfactory for the pricing, but some improvements are needed.
Food and Beverage
7.93
Breakfast was varied and delicious but lacks consistency in daily provisions.
Overall Experience
8.4
Enjoyable stay overall, despite some accessibility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:29

Property Description

Luxurious Resort Experience

Stylish Modern Rooms: Each room at Mercure Gold Coast Resort boasts chic modern décor and a private balcony or patio offering stunning views of the gardens, pool, or golf course.

Abundant Amenities: With 2 outdoor pools, a fitness centre, sauna, and tennis courts, guests can indulge in ultimate relaxation and recreation. The poolside bar, on-site bar, and a la carte restaurant cater to all culinary desires.

Scenic Surroundings: Nestled within the picturesque Palm Meadows Golf Course, the resort provides a serene escape with easy access to various levels of accommodation. Conveniently located near Gold Coast's attractions, a stay at Mercure guarantees a memorable experience.

Book your stay at Mercure Gold Coast Resort for a perfect blend of luxury and leisure.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2663 reviews
Cleanliness: 7.93
Service: 8.4
Location: 8.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
R
Robert • family_with_children • au
8
Very good
2026-03-21 • via Nuitee
N
Nick • solo_traveller • au
10
Pros:

Great location and service

2026-03-20 • via Nuitee
A
Alison • family_with_children • au
8
Pros:

Comfortable beds
Staff courteous and polite
Great foid

Cons:

Noisy air con
A little outdated in furnishings

2026-03-19 • via Nuitee
C
car • family_with_children • au
2
Main attractions unavailable.
Pros:

Easy check-in and out.

Cons:

No main facilities available with no reduction of fees.

2026-03-19 • via Nuitee
J
Jamie • family_with_children • au
10
2026-03-18 • via Nuitee
M
Michelle • couple • au
8
2026-03-16 • via Nuitee
C
Colin • solo_traveller • au
7
2026-03-16 • via Nuitee
B
Bruce • couple • au
10
2026-03-14 • via Nuitee
K
Kim • family_with_children • au
10
2026-03-13 • via Nuitee
W
Welch • family_with_children • au
1
Cons:

Need to speak to someone from booking.com as facilities where not open and it heavily affected our stay

2026-03-12 • via Nuitee
N
Neil • couple • au
10
2026-03-12 • via Nuitee
L
Lara • couple • au
10
2026-03-11 • via Nuitee
S
Scouller • solo_traveller • au
10
2026-03-11 • via Nuitee
W
Will • couple • au
8
2026-03-11 • via Nuitee
G
gary • solo_traveller • au
9
Enjoyable
Pros:

The dining and bar.
Hearty breakfast
Gardens

Cons:

For people with mobility issues not enough lifts.
No exhaust fan in bathroom.
Poor lighting.

2026-03-11 • via Nuitee
D
Des • solo_traveller • au
1
Apalling! Overpriced! Overrated!
Pros:

Nothing to like. Appalling.
The property has multiple stairs, three flights, no help with luggage.
It is outdated, shower over narrow bath, very 1960s.
Room smelled musty, no surprise, flooded in the rain! Seriously!
Way overpriced.

Cons:

As above

2026-03-11 • via Nuitee
S
Stephen • couple • au
4
2026-03-10 • via Nuitee
A
Alleshia • family_with_children • au
8
Pros:

How clean tidy and quiet it was

2026-03-09 • via Nuitee
R
Renee • family_with_children • au
9
We still would reccommend this property although of the above negatives
Pros:

Our room
Beds comfortable
Great facilities

Cons:

The sauna was out of order and we especially was looking forward to using that
The price of buffet and quality of salads were terrible
Also we were not able to buy a cocktail during our stay without ordering food..
this was a huge let down for our Christmas afternoon

2026-03-09 • via Nuitee
K
Kimberly • couple • au
10
2026-03-09 • via Nuitee