Campanile Lyon Centre - Berges du Rhône

Hotels
•
Campanile
7.6 (5666 reviews)
4-6, rue Mortier , Lyon , fr

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Cleanliness issues
Room size
Heating problems

Categories

Cleanliness
6.61
Issues with cleanliness noted, including dirty carpets and poor vacuuming.
Service
8.58
Friendly and helpful staff mentioned positively across several reviews.
Location
8.62
Multiple comments highlight excellent central location, close to attractions.
Room Quality
7.07
Rooms are described as essential and somewhat cramped, affecting overall quality.
Amenities
7.1
Some amenities like breakfast were praised, but noted issues with heating and parking.
Value for Money
7.06
General sentiment indicates the price may not reflect the quality of services provided.
Food and Beverage
8.11
Breakfast received high praise, but some issues were noted with the dining area.
Overall Experience
7.68
Overall experience reflects mixed feelings but leans positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:12

Property Description

Modern Comfort and Convenience

Located just steps away from Guillotière Metro Station, Campanile Lyon Centre - Berges du Rhône offers free WiFi and air-conditioned rooms over 8 floors. Enjoy a simple yet cozy decor and the convenience of wheelchair-accessible rooms.

Delicious Breakfast and Meeting Facilities

Start your day with a buffet breakfast and take advantage of the 24-hour reception, meeting rooms, and express check-in service. Free newspapers and satellite channels in the bar ensure a pleasant stay.

Prime Location for Exploring Lyon

Explore Lyon effortlessly with a 15-minute walk to Place Bellecour and Rue de la République. Easy access to the A6 and A7 makes travel a breeze. Book your stay now for a memorable experience at Campanile Lyon Centre - Berges du Rhône.

Important information:

Guests arriving after 23:00 are kindly requested to notify the hotel in advance. Contact details can be found on the booking confirmation.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 5666 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.1
Value for Money: 7.06
Food and Beverage: 8.11
Overall Experience: 7.68
9
962polinap • Family
2
No Empathy for Stranded Travelers - Avoid at All Costs
Pros:

I am writing this to warn any international traveler, especially families, to think twice before booking this hotel.

I booked a stay for my mother and me, but my airline unexpectedly discontinued the entire flight route from my city to Lyon. It is now physically impossible for us to reach the hotel. There are no other direct flights available. To reach Lyon now, we would be forced to take multiple connecting flights, turning a simple trip into an exhausting and expensive ordeal that is simply not feasible for my elderly mother.

I provided official airline proof of this "Force Majeure" situation immediately. While I understand "non-refundable" policies are for people who change their minds, I expected a reputable hotel to show basic human decency when a guest is stranded by a discontinued international route. I didn't even demand all my money back, I asked for a date change or a smaller fee.

They refused everything. They chose to keep 100% of a young woman and her old mother’s money for a room they know we cannot physically reach, rather than offering even a small gesture of goodwill.

It is clear this management cares more about a few euros than their reputation or their guests. If you want a hotel that will support you if your travel plans go wrong, DO NOT BOOK HERE. They are happy to take your money and offer zero flexibility or empathy during a crisis.

Response to management: Don't bother replying with your "terms and conditions" script. You had the chance to be human and chose to be a robot. You’ve lost a customer for life.

2026-02-14 • via Tripadvisor
E
eric • family_with_children • fr
8
difficile de conseiller l'endroit pour l'environnement c'est dommage !
Pros:

confort
rapport qualité prix

Cons:

bruit dans la rue gênant pour dormir
environnement "terrible" à avoir peur de sortir dans ce quartier
bandes agressives dans la rue

2026-02-14 • via Nuitee
D
Dalu Răzvan • family_with_children • ro
10
Pros:

Pozitie centrala. A fost curat, cald si liniste. Personalul foarte amabil.

Cons:

Totul a fost perfect.

2026-02-14 • via Nuitee
R
Rafael • family_with_children • fr
8
2026-02-14 • via Nuitee
F
frederic • solo_traveller • fr
9
Pros:

tres bon emplacement

2026-02-13 • via Nuitee
B
Bazireau • family_with_children • fr
8
Pros:

Le confort, la propreté

Cons:

La froideur du personnel et le prix excessif du petit déjeuner par rapport aux produits proposés.surtout les fruits.

2026-02-13 • via Nuitee
B
Bendia • family_with_children • dz
9
2026-02-13 • via Nuitee
D
Dorin • extended_group • fr
8
2026-02-13 • via Nuitee
V
Victoria-Meï • couple • fr
8
2026-02-13 • via Nuitee
M
Mylène • family_with_children • fr
8
Bon séjour
Pros:

L'emplacement de cet hôtel est bon pour les visites en journée.
Le petit déjeuner très bien, du choix pour tous.

Cons:

Les oreillers sont relativement mou pour les cervicales.

2026-02-12 • via Nuitee
S
Sarah • family_with_children • fr
8
2026-02-12 • via Nuitee
V
Véronique • couple • be
8
Pros:

Bon rapport qualité prix
Parfait pour passer la nuit lors d’une étape pendant notre voyage plus au sud

Cons:

Tapis plain dans les chambres et les communs, pas très net

2026-02-12 • via Nuitee
C
Chiara • extended_group • it
7
Ok per una notte di sosta, alcuni locali per la cena nelle vicinanze, raggiungibili a piedi, non ristoranti veri e propr
Pros:

Area réception bar ben tenuta

Cons:

Temperatura in camera fredda, anche impostando i 21C permessi, usciva aria fredda, temperatura intorno ai 18 gradi massimo
Area colazione poco pulita

2026-02-12 • via Nuitee
G
guillaume • family_with_children • fr
7
Pros:

Petit déjeuner bon et copieux

2026-02-12 • via Nuitee
P
Patrick • family_with_children • be
5
Pros:

localisation

Cons:

ambiance étriquée et bondée au petit-déjeuner - chambres PMR (non demandées) très basses de plafond et peu agréables

2026-02-11 • via Nuitee
A
Abdenour • solo_traveller • fr
6
2026-02-11 • via Nuitee
C
christophe • family_with_children • fr
9
Séjour lyon
Pros:

L'emplacement

Cons:

Pas de parking a un prix modérer

2026-02-11 • via Nuitee
M
Maia • couple • ge
4
2026-02-11 • via Nuitee
F
Fulya • couple • tr
10
Her yere yürüme mesafesinde harika konum
Pros:

Çok merkezi, ilgili personel ve nefis bir açık büfe kahvaltı…

2026-02-11 • via Nuitee
M
Magranville • extended_group • fr
7
2026-02-10 • via Nuitee