Makkah Towers

Hotels
8 (9163 reviews)
Ibrahim Al Khalil Street , Makkah , sa

Children allowed

Facilities

Clubhouse
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Proximity to the Kaaba
Spacious rooms
Cons:
Cleanliness issues
Slow reception service

Categories

Cleanliness
6.08
Several reviews mentioned lack of cleanliness and issues such as dust and mold.
Service
9.05
Many reviews praised the helpful and friendly staff.
Location
9.09
The hotel is very conveniently located near the Kaaba and Haram.
Room Quality
8.04
Rooms were spacious with multiple bathrooms, though some aspects were lacking.
Amenities
7.57
Amenities were good but noted some areas for improvement, such as lift congestion.
Value for Money
7.53
Some reviews mentioned issues leading to a feeling of less value for money.
Food and Beverage
8.58
Breakfast received positive feedback for its variety and quality.
Overall Experience
8.05
Despite some issues, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:53

Property Description

Stylish Rooms and Dining Options
Enjoy Art Deco-style rooms with kitchenette facilities and 7 dining options including Arabic and Chinese cuisine.

Convenient Amenities
Appreciate the 24-hour front desk, business centre, and Reflexology Health Centre offering foot massages.

Connected Shopping Mall
Shop at the 450+ store shopping mall connected to the hotel for a convenient retail therapy session.

To experience luxury overlooking Makkah’s Holy Haram Mosque, book your stay at Makkah Towers now!

Important information:

All reservations must be guaranteed with valid credit card, this same credit card will be required to be presented with owner ID upon arrival otherwise guest must present alternative method of payments.

Dear Our Value guests please find below Makkah Tower policy during the holy month of Ramadan.

1 - Meal plan Dinner will be served for all bookings as SOHOR Ramadan.

2 - Meal Plan Breakfast will be served for all bookings as IFTAR Ramadan.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 25 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for SAR 125 per person per night when using an available extra bed.
    People 13 years old and over stay for SAR 250 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 9163 reviews
Cleanliness: 6.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
1
101sifad Family
2
Personal experience
Pros:

I had a really bad experience while staying in makkah towers frm 4th feb2026 to 11th feb 2026. My money was stolen around 6k riyal. I stayed in the 15th floor room number 530. During our stay one day we were in a hurry to go for our prayers so I left my suitcase open. And specifically asked the cleaning person not to clean our room. But when we came back he was in the room. When we asked why he is inside the room he said I just came to keep towels. I didn't give much importance to that incident thinking that in makkah nobody will be bad person. We were doing our amal. I didn't even think to chk the purse. So when we came to madhina and checked my purse b4 going 4 shopping then only I noticed my money has gone. Nothing could be done now. So pls pls pls be careful while traveling to makkah. Makkah is not exceptional frm thieves and pickpocket. Be mindful of your money and belongings. Always keep your suitcases locked. Hope this review is seen by the administration of makkah towers and do something abt this.

2026-02-19 via Tripadvisor
8
876luckyy Family
4
The location of Makkah Tower is good and very close to the Haram, which is convenient for prayers. However, the overall
Pros:

The location of Makkah Tower is good and very close to the Haram, which is convenient for prayers. However, the overall experience was not satisfactory. The rooms and beds are not comfortable and appear poorly maintained. Amenities are also not properly provided, which is disappointing for a hotel of this category. The quilts are of very poor quality and uncomfortable.

2026-02-14 via Tripadvisor
زياد family_with_children sa
7
2026-02-14 via Nuitee
F
Fadi family_with_children ae
10
Good view. Direct 300m walk to kaaba
Pros:

We were given a free upgrade and the treatment from staff is amazing 24/7 availability. Taxi pickup can stop for dropoff at reception directly.

Cons:

Literally no weaknesses

2026-02-14 via Nuitee
عمرو محمد محمد عبد الحكيم family_with_children eg
10
Pros:

النظافة والموقع

2026-02-14 via Nuitee
K
Kamil extended_group om
10
2026-02-14 via Nuitee
M
Maryem solo_traveller gb
6
Good for location but to get to the hotel reception and then to the room was really troublesome.
Pros:

The closeness to the holy mosque. But to get to the room from reception was a challenge. Lots of walking through car park to get to the room and then back for check
Out.

Cons:

Breakfast was average and restaurant was pretty far away from the room.

2026-02-14 via Nuitee
A
Ammar family_with_children sa
9
Pros:

Location, size of room
These rooms are biggest in size.

Cons:

Expensive.. even without ramazan , room costing me around 1350 sar per night

2026-02-14 via Nuitee
M
mohammed azam solo_traveller sa
10
2026-02-14 via Nuitee
N
Nadoya family_with_children bh
3
لن اكرر الزيارة لهذا الفندق
Pros:

عامل الاستقبال عبدالله العتيبي كان لطيف و متعاون و سوا لنا اب قريد وكان وايد طيب و متعاون و موقع الفندق زين

Cons:

الغرف قديمة و الاثاث قديم و الفطور كان سيء سيء سيء خسارة والله فيه الفلوس والفندق جدا قديم و يحتاج الى عناية و تجديد

2026-02-14 via Nuitee
A
Andri family_with_children qa
10
Pros:

Thank you for the hospitality and services for us during umrah. May Allah pay you with all the goodness.

2026-02-14 via Nuitee
O
Okan extended_group tr
5
2026-02-14 via Nuitee
A
ahmed family_with_children eg
9
2026-02-13 via Nuitee
M
muhammad family_with_children gb
10
2026-02-13 via Nuitee
S
Sharefee couple us
6
Not worth the money
Pros:

The location only

Cons:

The check in was too slow and unprofessional!
Slow service

2026-02-13 via Nuitee
A
Ahmed family_with_children sa
10
2026-02-13 via Nuitee
A
Abbas family_with_children sa
10
2026-02-13 via Nuitee
M
Muhammet family_with_children tr
10
2026-02-13 via Nuitee
E
Erion family_with_children al
10
Pros:

staf, location, comfortable

2026-02-13 via Nuitee
M
Mohamed family_with_children sa
10
2026-02-13 via Nuitee