Hacienda del Mar member of Meliá Collection

Room comfortable and spacious

Very good location and professional staff

This is an amazing Hotel. Beautiful grounds and what you would expect from Melia in terms of service.
On a normal day, anyone can deliver but I was forced to write a review to highlight how professional everyone was at the time a fire started near the Hotel.
The staff was really professional and accommodating to make everyone feel safe, comfortable and to be honest, like if nothing was happening near by.
Well done to the Management and the rest of the staff for this amazing organisation when things turn ugly.
AC

Una experiencia para repetir sin duda. El ambiente es muy acogedor y tranquilo, perfecto para disfrutar tanto en familia como con amigos. La comida nos sorprendió por la calidad del producto y el cuidado en cada plato, con sabores que marcan la diferencia. El trato fue excelente de principio a fin. Queremos agradecer especialmente a David su atención y sus recomendaciones, siempre pendiente de que todo estuviera perfecto. Da gusto encontrar sitios donde cuidan tanto los detalles. ¡Volveremos!

An experience worth repeating without a doubt. The atmosphere is warm, welcoming and relaxed, making it the perfect place to enjoy with family or friends. We were impressed by the quality of the ingredients and the care put into every dish, with flavours that truly stand out. The service was excellent from start to finish. Special thanks to David for his attention and recommendations, always making sure everything was perfect throughout our dinner. It’s great to find a place where every detail is taken care of. We’ll definitely be back!

We just wanted to say Michael and ceeme how very much we enjoyed our stay in the hotel. It's five-star luxury. The staff are unbelievable, especially abel who actually made sure everything was going fantastic for us and Nina. Nina and Jose down at the restaurant looked after us all. I could say it's a six-star hotel more than five the way they done everything for us. The views were unbelievable. The rooms are so clean and Everyone is so friendly. Wow it was fantastic. I gave it 11 out of 10. Thank you!

Welcoming hotel with great service and attention to detail. Would recommend. Special mention to Jenny, Daniel, Raul, Alba and Abel for a wonderful stay.

Restaurant is not worth being in a five star hotel.
We asked food without salt.
It was more than salty
You get the bill only on a tablet .
When i asked for a fysical bill, i saw they let 2 me pay 2 bottles of wine in stead of one.Other drinks were also miscounted.

A perfect holiday and would definitely recommend. Everything was 5 star standard from rooms to pools/facilities and the food and drinks. As always it’s the staff that make the difference and they were all really friendly and helped make our stay very enjoyable. So special thanks to Juliana in the El Burladero restaurant (fantastic food), Christina in the bar and Sole at breakfast. All three were lovely and made our stay especially memorable. We also loved the 50 minute coastal walk into Estepona.
Looking forward to returning in the future.

A really lovely hotel with great amenities and super rooms. Friendly staff. Suitable for all age groups. Food was great. I must mention Stephen who works for Benibeca one of the exclusive boutiques within the hotel. He was probably one of the genuinely nicest souls that I have ever met. Always happy, helpful and a credit to your team. He made our trip most memorable. He was very kind to my elderly mum. Just the sweetest person. We thoroughly enjoyed our stay and will be back soon.

Lorna

A mixed review from me.
There are three good things here. The staff, the staff and the staff. Nothing is too much trouble. Almost everything that they are in control of is faultless. If it’s not, you need only say and they do whatever they can. All staff greet you with a smile and make you feel like a friend. In this regard the hotel is exceptional.
The negatives are subjective to me and may not be an issue for others. So here goes.
English breakfast: I am surprised at the low quality of the bacon and eggs. The bacon is cheap chopped and shaped pork. Not what I expect at a 5 star place, and the scrambled eggs are like popcorn. For balance, the remaining choice, which is huge, is exceptional.
Poolside: we were disappointed to find other guests were free to bring their own speakers and play their own music. This spoilt the poolside days for us.
We also chose the hotel from pictures which suggested lots of natural shade. There wasn’t really any natural shade. There are plenty of umbrellas which staff are keen to position for you, but I burnt through the shade, no one’s fault but mine.
The adjacent beach is almost deserted due probably to it being very stony on the waters edge.
The architecture means the balconies are very dark and most are semi restricted in view. We saw the darkness as a negative for the first few days, then realised it was helping to keep us cool.
On that note, the air con is restricted to 19 degrees and above. Given the price of the superior room I was disappointed by this.
Location is 10 minutes taxi to town. Nothing else nearby but flats etc.
That’s all the negatives. We had a largely relaxing stay.
The staff are a credit to the organisation. I enjoyed all my interactions regardless of the subject matter.

Everything was perfect, staff, rooms, hotel, pools etc.

⭐⭐⭐⭐⭐

We had an amazing stay at Hancienda del Mar, member of Meliá Collection.

The rooms are beautifully designed, everything is brand new, spotlessly clean, and smells fresh. You can really see the attention to detail throughout the hotel.

The breakfast is of excellent quality, with a great selection of fresh and delicious food. The staff is highly professional, friendly, and always happy to help, making us feel welcome from the moment we arrived.

The pool is perfect for relaxing, and the beachfront restaurant serves incredibly tasty food. The view from the terrace is absolutely stunning and gives the whole experience a true luxury feel.

The beach has pebbles, but we didn’t see that as a drawback at all.

We highly recommend this hotel and would definitely love to come back!

A really fabulous hotel, rooms were great, excellent facilities and staff were superb. Special shout out to Abel and Grace and also Ruben, Antonio and Antonio Jesus who went above and beyond to ensure we had a great stay! I would highly recommend this hotel.

We are presently staying for five nights at this hotel, and previously stayed at the Melia Zahara hotel prior to being here. We much prefer this hotel.

Our experience here is presently great. The lobby area is impressive. Our check in was dealt with smoothly and we were offered a drink on the terrace while our room became ready. We had booked and paid for a sea view room and were directed to 531. It had a large terrace and a sea view, but the way in which the building was constructed meant that this particular room had a very narrow view of the sea, plus a couple of wooden planks across the balcony which cut the view of the sea quite significantly - toughened glass would have opened up the view somewhat. We asked if there was another room available, but not until the following day, when we moved up a floor to 621 - a much smaller balcony but with a larger sea view. Again, the view would be made better with the addition of toughened glass rather than the one plank of wood across the balcony.

We had our first evening meal at the beach restaurant, and the staff went out of their way to give us something we had thought was on the evening menu, but subsequently found out it was the lunch menu we had been given at reception. Staff made it for us anyway and we had a great meal. Breakfast is vast and there’s something for everyone.

The staff are a real asset at this place and so willing to please. Everyone from reception, to the waiting staff, the ladies who clean the rooms, and the garden staff. All very pleasant and helpful.

Somewhat annoying are the workers maintaining the trees in the gardens while people are trying to relax during the day. Today they were already here while we were having breakfast and are still here with their machinery at past 1.15 pm. However, it has to be said that the gardens are beautifully maintained, and there are plenty of beds and parasols. People who insist on reserving beds then not using them for some time are always a nuisance.

On balance we would love to come to this hotel again - It’s just lovely.

I have family living in Estepona so have been visiting this area for nearly 30 years, but this is the first time that we have stayed in this property and it will definitely not be the last.

We visited for my daughter’s 18th birthday and everything was amazing, the staff, food, rooms etc.

We particularly enjoyed spending time at the Neguri Beach Club where the food was excellent.

Special mention to Stephen in the hotel mens boutique, what a wonderful person, he was so friendly and helpful, the store was beautifully presented and he was very knowledgeable. Most definitely an asset to the hotel and their team.