ABode Canterbury

Hotels
•
Brownsword Hotels
7.8 (3897 reviews)
30-33 High St , Canterbury , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Good breakfast
Cons:
Outdated room decor
Heating issues
Musty smell in some rooms

Categories

Cleanliness
7.55
There were mentions of cleanliness issues, particularly with outdated decor in some rooms.
Service
8.55
Hotel staff were very polite and helpful, contributing positively to the experience.
Location
9.05
Guests frequently mentioned the excellent and convenient location.
Room Quality
7.05
Room quality was criticized for being a bit outdated and having issues like cold bathrooms.
Amenities
7.55
Amenities were mentioned but had some shortcomings, such as a lack of fridges and heating.
Value for Money
7.05
Some guests felt that the prices did not match the quality of rooms and services.
Food and Beverage
7.55
Food quality was highlighted positively, though some criticism existed for the breakfast service.
Overall Experience
8.05
Overall experience was good, with positive sentiments outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 09:22

Property Description

Historic Location and Award-Winning Dining
Nestled within Canterbury’s ancient city walls, ABode Canterbury stands a stone's throw away from the iconic Canterbury Cathedral. Indulge in the culinary delights of the award-winning County Restaurant and unwind with creative drinks at the lively cocktail bar.

Luxurious Accommodation
Experience luxury at its best in the elegant rooms of Abode Hotel Canterbury. Each room boasts a lavish en-suite bathroom with a rejuvenating monsoon shower, a flat-screen TV with satellite channels, and complimentary Wi-Fi. Enjoy a cup of tea with the provided facilities and pamper yourself with bespoke luxury toiletries.

Vibrant Surroundings and Attractions
Immerse yourself in the vibrant atmosphere of the pedestrianised High Street, surrounded by charming shops and cafés. Explore the nearby Canterbury Tales attraction or take a short drive to the Dover Docks. Your unforgettable Canterbury experience awaits at ABode Canterbury.

Important information:

Parking is available for GBP 25 per day on a first come first served basis. Parking is limited.

The hotel is located on the pedestrianized High Street, with access by car at Stor Street. Please notify the hotel in advance if you require disability access.

If using a Sat Nav, please enter postcode CT1 2NR.

If the car park is full, then there are council car parks around the city or park and ride locations available. Please feel free to take your luggage to the reception desk, which will happily look after it while you park your car.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests who are making a reservation on behalf of another guest must contact the property.

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.8
Based on 3897 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 8.05
A
andrew • couple • gb
10
2026-10-13 • via Nuitee
R
Rachel • couple • gb
8
2026-10-12 • via Nuitee
F
Fraser • solo_traveller • gb
10
Lovely hotel in central caterbury
Pros:

Great location, friendly staff, comfy room and parking a big plus.

Cons:

Nothing

2026-10-12 • via Nuitee
D
Douglas • couple • gb
6
Cons:

Lack of transparency when it comes to breakfast ONLY when sitting down is it explained that breakfast is simply “ continental “ and over and above that ie full english is at an extra cost . People around us were not happy either. So when booking a room it should state this … not happy 😡

2026-10-12 • via Nuitee
S
sallyann • solo_traveller • gb
2
Don't stay there.
Pros:

Reception staff were lovely and helpful.
Location is perfect.

Cons:

Staff at breakfast.
Over priced room, it was lifeless, cold and uncomfortable.
Had to pay £25 extra for hotels carpark.
Didn't get get breakfast even though it was in the price, 30 mins after taking the order of juices, toast and yoghurt it still didn't arrive people who ordered after us were getting their breakfast. Odd way of breakfast and for hot breakfast you pay more.

2026-10-12 • via Nuitee
C
Chris • solo_traveller • de
10
Great stay- thanks again!!
Pros:

I had a great stay for one night!!

Cons:

Nothing to say!!

2026-10-11 • via Nuitee
K
Kayleigh • family_with_children • gb
10
Pros:

Location exceptional, very good breakfast, room and bed very comfortable and nice

Cons:

Couldn't park, was full, apparently often full on Saturday's. Plus if did park its £25 which i find excessive for guest parking. No facilities like gym, pool, spa etc.

2026-10-11 • via Nuitee
G
Gary • couple • gb
9
I booked the Abode for 6 of us and we all had a great time.
Pros:

Lovely room comfy bed and an excellent breakfast.

Cons:

Breakfast took a long time to arrive but it was worth waiting for.

2026-10-11 • via Nuitee
R
R • family_with_children • gb
7
2026-10-11 • via Nuitee
C
Claire • solo_traveller • gb
7
Great staff, Great Location, just needs some TLC
Pros:

The staff were fabulous!
The location is perfect!

Cons:

The hotel needs some updating, fixing up and a really good clean! The actual hotel is lovely just seems to have been left to get tatty, such a shame as it has so much potential!

2026-10-10 • via Nuitee
S
Suzette • solo_traveller • gb
8
Pros:

Spacious comfortable room
Lovely customer service

2026-10-10 • via Nuitee
P
Paolo • family_with_children • it
8
Pros:

Ottima posizione, colazione inclusa scarsa ulteriori piatti a scelta solo a pagamento.Tavolo della colazione non apparecchiato per tutti

Cons:

La colazione da migliorare e la mancanza di appoggi in bagno e per valigie , in bagno l'unica mensolina era dondolante

2026-10-10 • via Nuitee
S
Sarah • solo_traveller • gb
8
Great location
Pros:

Fabulous location

Cons:

Difficult to get a taxi

2026-10-10 • via Nuitee
G
Gary • solo_traveller • gb
9
2026-10-09 • via Nuitee
D
Denise • couple • gb
10
The absolute pleasure of walking out of the hotel onto the main pedestrian street.
Pros:

Its location and the charming reception staff. It’s a very well appointed hotel, cleverly decorated and has secure parking, behind the hotel.

2026-10-09 • via Nuitee
T
Taryn • extended_group • gb
3
Very disappointing!!
Pros:

Location was fantastic

Cons:

Stay once before with friends and it was a 'lukewarm' experience but giving the hotel the benefit of the doubt we booked again. Room had a horrible smell and so we were relocated (lady was friendly who relocated us). New room was stuffy and smelt damp, but didn't report back as we needed to leave for our evening so couldn't relocate again. Hotel is old and needs investment. Bar didn't have much in terms of options when we came for a nightcap. When we checked out, I was asked to pay the bill. I paid on check-in but administration had not completed our booking correctly - had it not myself checking out, my husband may have paid again!!
We went with friends and their experience was terrible too, bed quality was poor (couldn't sleep for the dip in mattress). They booked the breakfast (we did not), but heard that the service was appalling, they ended up leaving without receiving what they requested, lack of option - NOT good.

2026-10-08 • via Nuitee
S
Stuart • couple • gb
9
2026-10-07 • via Nuitee
K
Kate • couple • gb
9
Perfect to visit the centre of Canterbury
Pros:

Great location in centre of city, great room, comfortable bed

Cons:

Could hear people in the next room - not completely.

2026-10-07 • via Nuitee
A
Anna • family_with_children • fr
8
2026-09-19 • via Nuitee
J
James • solo_traveller • gb
8
Pros:

The location was excellent. The front of house staff were attentive and helpful. The bar is a nice area to chill in the evening and the cocktails were well made. The room was a decent size and the bed was comfortable.

Cons:

The shower - you would be wading in water in the bath tub as it did not drain quick enough. The shower head was leaking everywhere, so you had to lean into the wall to get under the main jet which was reduced to a trickle. Quite uncomfortable and precarious for showering under.

2026-09-19 • via Nuitee