ABode Canterbury

Hotels
Brownsword Hotels
7.8 (3711 reviews)
30-33 High St , Canterbury , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Good breakfast
Cons:
Outdated room decor
Heating issues
Musty smell in some rooms

Categories

Cleanliness
7.55
There were mentions of cleanliness issues, particularly with outdated decor in some rooms.
Service
8.55
Hotel staff were very polite and helpful, contributing positively to the experience.
Location
9.05
Guests frequently mentioned the excellent and convenient location.
Room Quality
7.05
Room quality was criticized for being a bit outdated and having issues like cold bathrooms.
Amenities
7.55
Amenities were mentioned but had some shortcomings, such as a lack of fridges and heating.
Value for Money
7.05
Some guests felt that the prices did not match the quality of rooms and services.
Food and Beverage
7.55
Food quality was highlighted positively, though some criticism existed for the breakfast service.
Overall Experience
8.05
Overall experience was good, with positive sentiments outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 09:22

Property Description

Historic Location and Award-Winning Dining
Nestled within Canterbury’s ancient city walls, ABode Canterbury stands a stone's throw away from the iconic Canterbury Cathedral. Indulge in the culinary delights of the award-winning County Restaurant and unwind with creative drinks at the lively cocktail bar.

Luxurious Accommodation
Experience luxury at its best in the elegant rooms of Abode Hotel Canterbury. Each room boasts a lavish en-suite bathroom with a rejuvenating monsoon shower, a flat-screen TV with satellite channels, and complimentary Wi-Fi. Enjoy a cup of tea with the provided facilities and pamper yourself with bespoke luxury toiletries.

Vibrant Surroundings and Attractions
Immerse yourself in the vibrant atmosphere of the pedestrianised High Street, surrounded by charming shops and cafés. Explore the nearby Canterbury Tales attraction or take a short drive to the Dover Docks. Your unforgettable Canterbury experience awaits at ABode Canterbury.

Important information:

Parking is available for GBP 25 per day on a first come first served basis. Parking is limited.

The hotel is located on the pedestrianized High Street, with access by car at Stor Street. Please notify the hotel in advance if you require disability access.

If using a Sat Nav, please enter postcode CT1 2NR.

If the car park is full, then there are council car parks around the city or park and ride locations available. Please feel free to take your luggage to the reception desk, which will happily look after it while you park your car.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests who are making a reservation on behalf of another guest must contact the property.

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3711 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 8.05
C
Charles family_with_children gb
8
2026-07-25 via Nuitee
J
Jaiyeola family_with_children gb
9
2026-07-25 via Nuitee
D
Dieter solo_traveller be
9
Pros:

De ligging is zeer centraal. Aangenaam hotel.

Cons:

De ontbijtformule is bijzonder.

2026-07-25 via Nuitee
L
Lin couple gb
7
Lovely hotel great position on High street
Pros:

My assisted room was huge and very comfortable all the facilities were excellent

Cons:

Unfortunately woken at 6 each morning by biffa bins being moved. Also we didn’t like the way breakfast is organised its not a buffet and you had to pay extra for cooked one

2026-07-24 via Nuitee
C
cristina couple gb
9
Lovely stay friendly and professional staff
Pros:

Clean and comfortable beds. Pet friendly

Cons:

No mini fridge in the room as hotel is rated 4* a mini fridge is a must

2026-07-23 via Nuitee
R
Rismoen couple no
7
2026-07-23 via Nuitee
A
Alison solo_traveller gb
8
2026-07-22 via Nuitee
H
HALLUENT couple be
5
2026-07-22 via Nuitee
M
Mariel family_with_children es
10
Molt comfortable i cèntric
Pros:

Instal.lacions maques i bones. Un personal molt amable.

Cons:

L'esmorzar continental un pèl justet però prou bé.

2026-07-22 via Nuitee
M
Maria Ángeles solo_traveller es
5
Mejorable.
Pros:

La ubicación es maravillosa porque está en pleno centro en la calle principal y tanto el personal como el desayuno muy bueno.

Cons:

En mi caso, la habitación no me gustó nada, no tiene el nivel de una habitación superior. En mi caso, había daños en la habitación y la ventana no se abría. En todo momento lo que funcionaba era el aire acondicionado, que el ruido era horrible día y noche. No había ventilación natural.

2026-07-22 via Nuitee
R
Ricardo solo_traveller gb
5
The good was great, but the bad was awful
Pros:

The bed was very comfortable and the location was perfect

Cons:

The continental breakfast was very poor, while having the cooked breakfast meant paying £11 extra on top of what was paid on the room for the breakfast. The shower was poor: with no instructions on how to use it, the markings on the control faded and water took a long time to warm up. Also the choice of not having a small fridge meant that bringing drinks back was not a viable option.

2026-07-22 via Nuitee
C
Chefsearch Couples Kent, England
6
Just a hotel
Pros:

We have previously stayed here on numerous occasions, this time the bar area was almost empty, the rooms were tired, we were unfortunately placed near the Gym/meeting rooms so it had constant traffic/footfall so not relaxing.

No complimentary water in the room (Considering the price)

it's lost its attraction

2026-07-21 via Tripadvisor
C
Curt couple us
8
Great place, will try to stay here again.
Pros:

Clean, comfortable, nice decor, great location, good staff.

Cons:

Parking, bathroom counter or shelf space, noise from the bar across the street was excessive.

2026-07-21 via Nuitee
G
Gabryaelle couple gb
9
2026-07-21 via Nuitee
B
Brannigan family_with_children ie
10
Excellent fir short stays as it is in a central location
Pros:

Almost everything

Cons:

A little disappointed we couldn’t get a drink at 00:15 Sunday night yet the previous night we were told we could get drinks 24/7

2026-07-21 via Nuitee
P
Paula solo_traveller gb
7
Comfortable stay
Pros:

Excellent location
Bar staff friendly and made lovely cocktails

Cons:

Bathroom a little out dated
No fridge in room
No cold water available

2026-07-20 via Nuitee
C
CARYE couple us
10
2026-07-20 via Nuitee
H
Helen couple gb
8
Lovely hotel nice staff perfect position for visiting Canterbury
Pros:

Central position in Canterbury

2026-07-20 via Nuitee
F
frankjonnybravo Couples
2
Staff Rudeness
Pros:

9.30pm 18th July Young girl maybe 19 to 20 long thick black hair absolutely rude as hell to me at the bar , only asked for milk and sugar in my americano and shouts I had to specify beforehand and then comes back , bangs it on the counter with even more rude backchat .

2026-07-19 via Tripadvisor
L
Leah solo_traveller gb
3
2026-07-19 via Nuitee