ABode Canterbury

Hotels
•
Brownsword Hotels
7.8 (3287 reviews)
30-33 High St , Canterbury , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Good breakfast
Cons:
Outdated room decor
Heating issues
Musty smell in some rooms

Categories

Cleanliness
7.55
There were mentions of cleanliness issues, particularly with outdated decor in some rooms.
Service
8.55
Hotel staff were very polite and helpful, contributing positively to the experience.
Location
9.05
Guests frequently mentioned the excellent and convenient location.
Room Quality
7.05
Room quality was criticized for being a bit outdated and having issues like cold bathrooms.
Amenities
7.55
Amenities were mentioned but had some shortcomings, such as a lack of fridges and heating.
Value for Money
7.05
Some guests felt that the prices did not match the quality of rooms and services.
Food and Beverage
7.55
Food quality was highlighted positively, though some criticism existed for the breakfast service.
Overall Experience
8.05
Overall experience was good, with positive sentiments outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 09:22

Property Description

Historic Location and Award-Winning Dining
Nestled within Canterbury’s ancient city walls, ABode Canterbury stands a stone's throw away from the iconic Canterbury Cathedral. Indulge in the culinary delights of the award-winning County Restaurant and unwind with creative drinks at the lively cocktail bar.

Luxurious Accommodation
Experience luxury at its best in the elegant rooms of Abode Hotel Canterbury. Each room boasts a lavish en-suite bathroom with a rejuvenating monsoon shower, a flat-screen TV with satellite channels, and complimentary Wi-Fi. Enjoy a cup of tea with the provided facilities and pamper yourself with bespoke luxury toiletries.

Vibrant Surroundings and Attractions
Immerse yourself in the vibrant atmosphere of the pedestrianised High Street, surrounded by charming shops and cafés. Explore the nearby Canterbury Tales attraction or take a short drive to the Dover Docks. Your unforgettable Canterbury experience awaits at ABode Canterbury.

Important information:

Parking is available for GBP 25 per day on a first come first served basis. Parking is limited.

The hotel is located on the pedestrianized High Street, with access by car at Stor Street. Please notify the hotel in advance if you require disability access.

If using a Sat Nav, please enter postcode CT1 2NR.

If the car park is full, then there are council car parks around the city or park and ride locations available. Please feel free to take your luggage to the reception desk, which will happily look after it while you park your car.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests who are making a reservation on behalf of another guest must contact the property.

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3287 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 8.05
J
Johan Philip • solo_traveller • za
9
2026-03-14 • via Nuitee
C
Christopher • couple • gb
10
2026-03-14 • via Nuitee
B
Brough • couple • gb
10
2026-03-13 • via Nuitee
L
LINDA • couple • gb
8
Pros:

Lovely hotel in centre of town, quite noisy and busy!! Make sure you get a room on back side of hotel.

Cons:

Every day cleaning of room, hardly any teabags or milk had to keep asking for more, some days no water was replaced in room, again had to leave notes in room.

2026-03-13 • via Nuitee
J
James • couple • gb
3
2026-03-12 • via Nuitee
L
Leanne • couple • gb
10
Always my go to hotel when I stay in Canterbury
Pros:

It’s so clean, so comfortable and staff are so polite.

Cons:

Nothing, it’s always a lovely stay. I’ve been a lot

2026-03-12 • via Nuitee
C
Carl • couple • gb
7
2026-03-12 • via Nuitee
J
James • extended_group • gb
7
2026-03-11 • via Nuitee
S
Sandra Liliana • couple • es
9
It was very nice hotel, in the middle of town.
Pros:

It was clean

Cons:

Nothing

2026-03-11 • via Nuitee
K
karen • family_with_children • gb
10
2026-03-11 • via Nuitee
J
Jane • couple • gb
3
Pros:

Location on high st good. Room tidy and clean hotel corridors and staff friendly. All seemed really nice til breakfast see feedback and beware.

Cons:

We were very disappointed and unusuallt miffed. We are frequent travellers and i rarely post reviews as most places are as described. The breakfast at booking was included. It was actually only described later as a continental breakfast but IT WASN'T EVEN THAT. It was one starter option one piece of fruit one fruit juice and one coffee. No follow on items for free all chargeable. Even coffee top ups were a chargeable item at 4.95 so no second cup of tea without paying. We just ended up feeling REALLY ripped off. Hot a la carte food was extra fair enough at 9 to 14 pounds from eggs to full english hot option. But the barest options that were included were minimal. If you are a room only traveller or someone who doesnt mind throwing unnecessary cash about this hotel breakfast will suit you. If you like to enjoy a nice included breakfast to set you up for a lovely days sightseeing then either stay elsewhere or think room only and grab a decent breakfast out n about but dont get drawn that your booking will include breakfast its a minimal fit. Based on breakfast feels like the hotel is run by money grabbing highly polished marketeers who have found very polished ways to make their cut. Sorry but thats our feeling.

2026-03-10 • via Nuitee
M
Mirela • family_with_children • ro
10
Great location, really in the middle of everything. The staff was excellent!
Pros:

Room spacious and heated well. Reception staff amazing, thank you. Location is unbeatable.

Cons:

The bathroom shower was dated, but we knew it was an older building, so kind of expected it.

2026-03-10 • via Nuitee
S
Steve • couple • gb
9
2026-03-09 • via Nuitee
G
Gail • solo_traveller • gb
9
Perfect
Pros:

Location and comfort

2026-03-08 • via Nuitee
A
Alina • family_with_children • ch
8
2026-03-07 • via Nuitee
V
vastarella • couple • it
8
Pros:

La posizione

Cons:

La finestra bloccata

2026-03-06 • via Nuitee
R
Roger • couple • gb
6
Pros:

Very central for Canterbury

Cons:

Breakfast was disappointing the price stated includes breakfast, but failed to state continental only, for cooked breakfast and additional charge was levied. The hotel Car park cost £25 per day.

2026-03-05 • via Nuitee
A
allison • couple • gb
8
Great location in a very comfortable hotel, terrible breakfast service
Pros:

Location is excellent. The bonus was safe secure parking right in the centre of Canterbury. The room was clean and very well appointed. The reception staff were really attentive.

Cons:

The breakfast service was terrible. They say a continental breakfast is included. This is not a buffet and amounted to one piece of toast and a croissant which took 30 minutes to be served.. People were walking out as it was taking so long to process orders which were not for cooked breakfasts !!!!

2026-03-05 • via Nuitee
T
Terence • solo_traveller • gb
8
2026-03-05 • via Nuitee
H
Helen • couple • gb
9
2026-03-05 • via Nuitee