ABode Canterbury

Hotels
Brownsword Hotels
7.8 (3533 reviews)
30-33 High St , Canterbury , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Good breakfast
Cons:
Outdated room decor
Heating issues
Musty smell in some rooms

Categories

Cleanliness
7.55
There were mentions of cleanliness issues, particularly with outdated decor in some rooms.
Service
8.55
Hotel staff were very polite and helpful, contributing positively to the experience.
Location
9.05
Guests frequently mentioned the excellent and convenient location.
Room Quality
7.05
Room quality was criticized for being a bit outdated and having issues like cold bathrooms.
Amenities
7.55
Amenities were mentioned but had some shortcomings, such as a lack of fridges and heating.
Value for Money
7.05
Some guests felt that the prices did not match the quality of rooms and services.
Food and Beverage
7.55
Food quality was highlighted positively, though some criticism existed for the breakfast service.
Overall Experience
8.05
Overall experience was good, with positive sentiments outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 09:22

Property Description

Historic Location and Award-Winning Dining
Nestled within Canterbury’s ancient city walls, ABode Canterbury stands a stone's throw away from the iconic Canterbury Cathedral. Indulge in the culinary delights of the award-winning County Restaurant and unwind with creative drinks at the lively cocktail bar.

Luxurious Accommodation
Experience luxury at its best in the elegant rooms of Abode Hotel Canterbury. Each room boasts a lavish en-suite bathroom with a rejuvenating monsoon shower, a flat-screen TV with satellite channels, and complimentary Wi-Fi. Enjoy a cup of tea with the provided facilities and pamper yourself with bespoke luxury toiletries.

Vibrant Surroundings and Attractions
Immerse yourself in the vibrant atmosphere of the pedestrianised High Street, surrounded by charming shops and cafés. Explore the nearby Canterbury Tales attraction or take a short drive to the Dover Docks. Your unforgettable Canterbury experience awaits at ABode Canterbury.

Important information:

Parking is available for GBP 25 per day on a first come first served basis. Parking is limited.

The hotel is located on the pedestrianized High Street, with access by car at Stor Street. Please notify the hotel in advance if you require disability access.

If using a Sat Nav, please enter postcode CT1 2NR.

If the car park is full, then there are council car parks around the city or park and ride locations available. Please feel free to take your luggage to the reception desk, which will happily look after it while you park your car.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests who are making a reservation on behalf of another guest must contact the property.

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3533 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 8.05
L
Louise solo_traveller au
8
Pros:

Have stayed here multiple times, location and staff excellent.

Cons:

Parking

2026-05-16 via Nuitee
Y
yann couple fr
5
Déçus
Pros:

Bonne literie

Cons:

Mauvaise odeur dans la chambre / humidité /
Petit déjeuner soit disant inclus mais facturé à l’hôtel!!!🤔

2026-05-16 via Nuitee
R
Richard couple gb
10
Really comfortable a good nights sleep
Pros:

Clean and quiet

Cons:

Nothing

2026-05-15 via Nuitee
Y
YASMIN couple gb
6
ADEQUATE
Pros:

HELPFUL STAFF WHEN WE ARRIVED

Cons:

VERY POOR BREAKFAST EXPERIENCE

2026-05-15 via Nuitee
S
Scott solo_traveller gb
8
A comfortable stay in the heart of Canterbury for a very reasonable price on a Sunday.
Pros:

Fantastic location. Lovely reception and friendly staff. Very clean.

2026-05-15 via Nuitee
C
Chris couple gb
10
2026-05-15 via Nuitee
J
Jackie couple us
9
Great location
Pros:

Nice hotel, we had dinner in the bar one night it was very good. Great location in town, with hotel parking.

Cons:

Our room faced the Main Street in town and it was noisy at night, room was warm and comforter was too heavy. Breakfast was good, but selection was minimal.

2026-05-14 via Nuitee
U
Uday solo_traveller gb
8
Pros:

Location

Cons:

The hot water takes a bit of time to come to temp.

2026-05-13 via Nuitee
D
David solo_traveller gb
10
2026-05-13 via Nuitee
K
khine solo_traveller gb
5
Pros:

Friendly staff

Cons:

False advertising on breakfast included.

2026-05-13 via Nuitee
P
Prasantaya family_with_children th
9
2026-05-13 via Nuitee
A
Antonella solo_traveller it
5
2026-05-13 via Nuitee
D
David couple gb
8
Perfect for our requirement
Pros:

location and catering

Cons:

nothing

2026-05-12 via Nuitee
Y
Yvonne couple gb
9
Good location, wonderful staff, great service, excellent food. Would stay again.
Pros:

The hotel is centrally located, with the Cathedral only a few minutes’ walk away.
The staff were all wonderful: everyone was very friendly, warm, efficient, extremely professional and they made our stay very enjoyable.
The food was excellent. We were obliged to eat in the bar because we had our dog with us and were not permitted in the dining room, but were given the same menu and enjoyed a first class dinner with attentive service.
Breakfast was equally good.
Comfortable, spacious, well appointed room and bed with pleasant interior design.

Cons:

The bathroom, where more and bigger shelves would have been useful, and a mixer tap preferable.
The shower was quite complicated to operate.
It worked for me, but my husband couldn’t get the hot water to work and ended up having a bath instead.

2026-05-12 via Nuitee
P
Peter solo_traveller de
3
Hotel nicht Empfangswert
Pros:

Das Personal war sehr gut

Cons:

Das Zimmer war sehr abgenutzt,
Das Frühstück war das schlechteste was ich jemals hatte

2026-05-12 via Nuitee
P
Peter solo_traveller de
3
2026-05-12 via Nuitee
M
Melinda solo_traveller gb
10
Pros:

Reception were so helpful & polite & funny too..The room was lovely..Apart from the view..Very clean.Apart from a problem with the tap. The food was lovely although a little expensive.But it is a Tourist area..The Guy who first served me in the Restaurant was very good I was the only one there so had a bit of a laugh..He will know who he is..I have to say the lift is very small .For someone who hates lift..But help was on hand I was told I would be rescued as I said I may get stuck..All tongue in cheek...

Cons:

Oh just the view

2026-05-11 via Nuitee
C
Craine solo_traveller id
10
2026-05-11 via Nuitee
P
Paul solo_traveller gb
5
Average
Pros:

It’s location

Cons:

The fact the room backed on to a bar which was playing loud music will into the evening

2026-05-11 via Nuitee
R
Russell solo_traveller gb
8
2026-05-11 via Nuitee