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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Massage services
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Beachfront
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Pool with view
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Pool bar
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Breathtaking Views and Luxurious Amenities
Panoramic Ocean Views: Windsor Excelsior offers stunning views of Copacabana beach and the iconic Sugarloaf mountain, providing a picturesque backdrop for your stay.
Rooftop Retreat: The rooftop terrace boasts a refreshing pool, a stylish bar, and a well-equipped gym, allowing guests to relax while taking in the mesmerizing scenery.
Elegant Rooms and Culinary Delights
Tasteful Accommodations: The rooms at Windsor Excelsior are tastefully decorated, spacious, and bright, offering modern amenities such as air conditioning, cable TV, WiFi, and minibar. Some rooms even feature sea views and a luxurious hot tub.
Culinary Excellence: Indulge in a tropical breakfast overlooking the sea, and savor Brazilian and international specialties for lunch and dinner at the on-site restaurant.
Wellness and Convenience
Relaxation Oasis: Unwind at the dry and steam sauna units located next to the fitness center, providing the perfect rejuvenating experience after a day of exploration.
Ready to experience luxury and comfort by the beach? Book your stay at Windsor Excelsior Copacabana now!
* The hotel offers rates with or without breakfast.
* Note that breakfast prices available at the time of booking are prices per day and per person.
* Please note the booking confirmation voucher. If the voucher informs that there is no meal plan linked to the reserved room, it means that the reservation does not include breakfast. In this case, this service is available as an extra service and must be paid directly at the hotel. Costs are charged per day and per person.
* Please note that the 10% service fee is not included in the reservation price and is charged at check-in for reservations with a refundable policy or charged at any time for reservations with a flexible/nonrefundable policy.
* The hotel reserves the right to charge the entire stay including 10% service charge at any time after booking in cases of flexible/nonrefundable policy.
* Regarding the request for reversals of undue charges, the guest must contact the hotel directly.
* The hotel accepts cash (in cash), debit card (national cards) or credit card (Visa, Mastercard, Amex and Elo - national or international) as payment methods. We do not accept checks as a form of payment.
* In cases of payment in installments, only credit cards issued in Brazil will be accepted. Extra hosting costs cannot be paid in installments under any circumstances.
* Crib or extra bed are available subject to hotel availability. Only in cases of reservations made for a triple room, crib or extra bed is confirmed.
* According to art. 82 of the Statute of the Child and Adolescent, accommodations of minors under 18 requires the accompaniment of a parent or legal representative. The minor must present the identity card or birth certificate as well as written authorization from those responsible and authenticated by a notary.
* Arrivals expected in the morning, before the regular check-in time (ECI), pre-registration will be necessary, which guarantees the availability of the apartment upon the guest's arrival and will imply a full charge of one more night. For check-outs before 6:00 pm, we will charge an additional 50% (LCO) of the full daily rate and 100% (LCO) for departures after 6:00 pm. Prior consultation with the hotel regarding availability is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Die Lage ist gut, obwohl an einer sechsspurigen Straße, was bei offenem Fenster relativ laut war.
Die Dachterrasse ist zwar klein, aber man hat eine schönen Blick.
Im Bad funktionierte der Abzug nicht, der Service war sehr langsam, fehlendes complementary Wasser, Kaffee, Tee, was in jedem Mittelklassehotel sogar Standard ist, Wäscheservice überteuert, alles innerhalb des Hotel ist schon sehr in die Jahre gekommen, instabiles WLAN
Achei o atendimento ótimo, pessoas muito simpáticas e prestativas, a limpeza excepcional e a comida excelente!!
Sobre a localização melhor do que eu imaginava, muito bom!!
Nada.
Muy buen desayuno y ubicacion
El mobiliario es antiguo
Café da manhã, localização, limpeza, cordialidade dos funcionários.
Poderia ter tomadas próximas as camas, porém isso é um pequeno detalhe.
Equipe impecavel mesmo com hotel lotado no fim de semana de Rock in Rio. Localização excelente (vizinho do Copacabana Palace). Silencioso pra dormir mesmo estando perto da praia. O apartamento pra casal com 1 filha tamanho ótimo.
O café em tarifa separada e com valor bem acima da categoria limitou tomarmos café lá (mais de cem reais por pessoa). Aproveitamos pra tomar café nos arredores e farto em
opções.
El servicio
La televisión fallaba y la puerta demoraba en abrir
Esqueci minha aliança e alguns anéis no quarto. Quando retornei para buscá-los, fui informada de que nenhum item havia sido encontrado e que eu não teria deixado nada no local.
Nada
Velho é caro, hotel mega burocrático
Location
Hotel needs a renovation
atendimento e localização e café da manha somente
As acomodações em geral sao muito antigas, desde as cadeiras de sol na area da piscina, ao carpete velho com cheiro e quarto/banheiro, tudo com cara de antigo.
a gota d'água foi não ter agua quente no chuveiro do quarto. Mesmo com a equipe tentando encontrar uma solução para a falta de aquecimento, nao encontraram o problema...
(estava num dia frio)
Clean rooms
Basic amenities
Great location
Average breakfast
complimentary water could be provided in the rooms
complimentary coffee could be provided in the rooms
breakfast could be improved
Todo en general, pero destaco La amabilidad del personal, la ubicación, y las instalaciones.
El personal muy atento
El room service, la comida no estuvo tan buena
Cama
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