Windsor Excelsior Copacabana

Hotels
•
Windsor
8.4 (4537 reviews)
Avenida Atlântica, 1800 , Rio de Janeiro , BR

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Beautiful views
Cons:
Cleanliness issues
Old and outdated rooms
High price for quality

Categories

Cleanliness
7.9
Complaints about mold and lack of cleanliness in several areas.
Service
8.4
Generally friendly staff, but some inconsistency in service and responsiveness.
Location
9.4
Repeatedly mentioned as excellent and unbeatable.
Room Quality
7.4
Rooms described as outdated with issues such as poor air conditioning.
Amenities
8.4
Amenities present but some aspects, like breakfast and pool size, need improvement.
Value for Money
7.9
Comments suggest pricing may not match hotel condition and offerings.
Food and Beverage
8.9
Food rated highly in terms of quality, enjoyable dining experience.
Overall Experience
8.9
Overall positive experience overshadowed by a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:33

Property Description

Breathtaking Views and Luxurious Amenities

Panoramic Ocean Views: Windsor Excelsior offers stunning views of Copacabana beach and the iconic Sugarloaf mountain, providing a picturesque backdrop for your stay.

Rooftop Retreat: The rooftop terrace boasts a refreshing pool, a stylish bar, and a well-equipped gym, allowing guests to relax while taking in the mesmerizing scenery.

Elegant Rooms and Culinary Delights

Tasteful Accommodations: The rooms at Windsor Excelsior are tastefully decorated, spacious, and bright, offering modern amenities such as air conditioning, cable TV, WiFi, and minibar. Some rooms even feature sea views and a luxurious hot tub.

Culinary Excellence: Indulge in a tropical breakfast overlooking the sea, and savor Brazilian and international specialties for lunch and dinner at the on-site restaurant.

Wellness and Convenience

Relaxation Oasis: Unwind at the dry and steam sauna units located next to the fitness center, providing the perfect rejuvenating experience after a day of exploration.

Ready to experience luxury and comfort by the beach? Book your stay at Windsor Excelsior Copacabana now!

Important information:

* The hotel offers rates with or without breakfast.

* Note that breakfast prices available at the time of booking are prices per day and per person.

* Please note the booking confirmation voucher. If the voucher informs that there is no meal plan linked to the reserved room, it means that the reservation does not include breakfast. In this case, this service is available as an extra service and must be paid directly at the hotel. Costs are charged per day and per person.

* Please note that the 10% service fee is not included in the reservation price and is charged at check-in for reservations with a refundable policy or charged at any time for reservations with a flexible/nonrefundable policy.

* The hotel reserves the right to charge the entire stay including 10% service charge at any time after booking in cases of flexible/nonrefundable policy.

* Regarding the request for reversals of undue charges, the guest must contact the hotel directly.

* The hotel accepts cash (in cash), debit card (national cards) or credit card (Visa, Mastercard, Amex and Elo - national or international) as payment methods. We do not accept checks as a form of payment.

* In cases of payment in installments, only credit cards issued in Brazil will be accepted. Extra hosting costs cannot be paid in installments under any circumstances.

* Crib or extra bed are available subject to hotel availability. Only in cases of reservations made for a triple room, crib or extra bed is confirmed.

* According to art. 82 of the Statute of the Child and Adolescent, accommodations of minors under 18 requires the accompaniment of a parent or legal representative. The minor must present the identity card or birth certificate as well as written authorization from those responsible and authenticated by a notary.

* Arrivals expected in the morning, before the regular check-in time (ECI), pre-registration will be necessary, which guarantees the availability of the apartment upon the guest's arrival and will imply a full charge of one more night. For check-outs before 6:00 pm, we will charge an additional 50% (LCO) of the full daily rate and 100% (LCO) for departures after 6:00 pm. Prior consultation with the hotel regarding availability is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Location

Guest Reviews

8.4
Based on 4537 reviews
Cleanliness: 7.9
Service: 8.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 8.9
E
Evelyn • solo_traveller • cl
8
Pros:

Muy bueno el desayuno y lo atento que fue el personal

Cons:

La televisión muy vieja se pegaba nada se podía ver, la puerta del baño no se podia cerrar

2026-10-24 • via Nuitee
R
Rafael • family_with_children • au
8
2026-10-22 • via Nuitee
D
dani5000 • family_with_children • ar
10
Excelente
Pros:

Muy buena ubicación y excelente la atención del personal
Muy limpio todo

2026-10-21 • via Nuitee
D
dani5000 • family_with_children • ar
10
2026-10-21 • via Nuitee
P
Pedro • couple • br
10
2026-10-21 • via Nuitee
T
Turner • family_with_children • pa
8
2026-10-21 • via Nuitee
E
Eliana • family_with_children • uy
7
Pros:

La ubicación, la vista desde la terraza y el desayuno.

Cons:

En la habitación había olor feo como olor a orina permanente, aunque la habitación estuviera limpia.
Se sentían demasiado los ruidos de las habitaciones contiguas. Descargas de cisterna de habitaciones contiguas se sentían como un gran estruendo.

2026-10-21 • via Nuitee
R
Rocco • solo_traveller • it
6
Ok stay front line Copacabana
Pros:

The location could not be better, front line Copacabana Beach with the statue of Ayrton Senna just in front. The room was big and comfortable.

Cons:

The swimming pool photos are quite misleading, as the pool is actually very small and has limited space. The gym is also poorly equipped, with very limited equipment, and the building itself is quite old and could use some renovation.

2026-10-21 • via Nuitee
J
Jalcira • couple • br
1
Decepcionante
Pros:

Nada, os funcionários são grosseiros e ríspidos

Cons:

A falta de clareza no momento da reserva

2026-10-20 • via Nuitee
J
Julian • couple • co
9
2026-10-20 • via Nuitee
A
Andrés • solo_traveller • cr
10
2026-10-19 • via Nuitee
C
camilli • solo_traveller • ar
9
Pros:

Ubicación

Cons:

Sin comentario

2026-10-19 • via Nuitee
C
Camila • extended_group • ie
10
2026-10-19 • via Nuitee
M
Manuel Antonio • couple • pe
10
2026-10-18 • via Nuitee
J
jose alejandro • family_with_children • br
8
2026-10-18 • via Nuitee
H
Hector • couple • cl
8
Recomendable
Pros:

Las instalaciones, desayunos

Cons:

Había problemas con internet. El wifi no se conectaba en todas partes, dormitorio, terraza

2026-10-17 • via Nuitee
G
Geraldo Correia Jr • family_with_children • br
7
Boa localização.
Pros:

Localização e café da manhã

Cons:

Da falta de ducha higiênica no banheiro. Há um bidê, mas é uma coisa antiga e pouco higiênico. Uso desconfortável. As fotos de divulgação do hotel mostram um hotel melhor do que realmente é. A relação custo/benefício não é boa.

2026-10-17 • via Nuitee
S
Strieder • couple • br
10
2026-10-17 • via Nuitee
A
Adalberto • solo_traveller • br
9
Sastifeito
Pros:

Localização, limpeza e atendimento

Cons:

Valor da estadia e do café da manhã, fora da realidade

2026-10-16 • via Nuitee
M
Madhavi • couple • no
8
2026-10-16 • via Nuitee