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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Table tennis
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Currency exchange
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Squash
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Supervised childcare/activities
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Access to nearby indoor pool
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Tennis lessons on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Clubhouse
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Art gallery on site
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Reception hall
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
Review Highlights
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Property Description
Luxurious Amenities and Activities
Narada Grand Hotel Zhejiang offers a lavish experience with its 20-metre indoor pool, spa treatments, gym, tennis, and squash courts. Guests can indulge in snooker, karaoke, or relax at the 24-hour sauna.
Convenient Location and Accessibility
Situated at the foot of Baoshi Hill, the hotel is just a short walk from the stunning West Lake. With easy access to shopping areas and major railway stations, exploring Hangzhou is a breeze.
Culinary Delights
From fine Chinese cuisine at Breeze-ruffled Lotus Pavilion Deli to international buffets at Skylight Pavilion Cafe, the hotel's dining options cater to diverse palates. Unwind with drinks at Lobby Tea Bar or Presidential Lounge for a perfect evening.
Book your stay now at Narada Grand Hotel Zhejiang for an unforgettable experience!
Guests are required to show a valid government-issued ID card or passport upon check-in.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People 12 years old and over stay for CNY 230 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I've been coming to this hotel for many years, and I was never disappointed.
It's a great location, the rooms are big well equipped , clean and comfortable, the staff is always welcoming, friendly and helpful, the breakfast is very good with huge varieties of foods and drinks.
It's a most recommended hotel for everyone!
好
The hotel was excellent. Its location as well as the rooms were also very nice. I especially enjoyed the facilities, such as the pool and gym, and my bed was so comfortable that I slept wonderfully the night I was there.
I was hoping for a higher quality dinner. While I didn't try the breakfast, the dinner was unfortunately not that great.
服务非常好 工人人员都很有耐心
friendly services
.
I used to come to this hotel for many years , but due to traffic limitations of my Chinese colleagues that need to come and meet me , I moved to other locations, now, I have returned and felt just like home.
The location is great, just 15min walking from the West Lake, and everything is close and reach.
The hotel still keeps its high level and comfort as it used to.
Coffee... Usually in China I don’t have great expectations form the coffee at breakfast, but recently visited in Beijing, and coffee was great.
Here they still have the previous "old style" coffee quality that is not good. As coffee lover and especially in the morning, its important for me.
Alle tre di mattina ho dovuto cambiare camera per un fortissimo odore di fogna proveniente dal bagno. La nuova camera puzzava di fumo ed ho trovato cenere di sigaretta nel purificatore d’aria.
Il personale della reception non parla inglese, e siamo in un 5 stelle
Good: 安静, 交通便利
조식 좀 비싼거 아닌가? 했는데 이근처 물가 생각하면 괜찮습니다. 맛도 좋아요. 그리고 숙소도 물론 깨끗 조용 좋았습니다.
酒店上下員工都好好服務，最開心是每個人天天帶着笑容對我們。無論前枱或者禮賓部，或者保安人員，非常之有禮貌，我再來杭州，一定會選擇這酒店，另外酒店旁邊已經是黃龍洞地鐵站，坐車非常方便，由蕭山國際機場到酒店，地鐵只是$7. 真的要推介。
房间干净，整洁，ingrid提醒住店客人停车免费
地理位置好，大堂改建后nice，伊经理友好，帮助搬行李，介绍广场上地铁出行，杭州游在世贸，我们留下美好回忆。
guests smoke at non-smoking floor, poor service at check-in.
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