Prestige Vernon Lodge

Hotels
8.3 (1036 reviews)
3914 32nd Street , Vernon , CA
+1 250-545-3385

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable bed
Fun pool area
Friendly staff
Tropical garden ambiance
Cons:
Cold pool
Ants in bathroom
Inadequate food availability
Old mattresses

Categories

Cleanliness
7.94
There were mentions of cleanliness being acceptable, but issues with ants in the bathroom and the mattress quality indicated some concerns.
Service
8.91
Most reviews highlighted the staff as pleasant and personable, contributing positively to the experience.
Location
8.95
Guests appreciated the location being close to amenities and attractions, enhancing their stay.
Room Quality
7.9
While some rooms were noted as beautiful, others had issues with discomfort from old mattresses and inadequate amenities.
Amenities
7.93
The pool and hot tub received praise, but there were requests for more amenities like bottled water and wine glasses.
Value for Money
7.89
Some guests perceived the hotel as overpriced for the issues encountered, impacting their value judgment.
Food and Beverage
7.94
The limited food options during peak times and issues with planning were noted negatively.
Overall Experience
8.91
Despite some negative sentiments, the overall experience was positive with guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:52

Property Description

Glass-Enclosed Atrium with Organic Garden
Experience tranquility in our glass-enclosed atrium with an organic garden, where you can unwind and relax surrounded by nature.

Lodge Kitchen & Bar
Indulge in a culinary delight at our Lodge Kitchen & Bar offering a variety of dishes including pasta, seafood, and spareribs. Start your day right with a delicious breakfast spread.

Fitness Room and Business Facilities
Stay active in our fitness room with garden atrium views or take care of business in our well-equipped business center and meeting rooms. Plus, enjoy complimentary use of beach toys and board games.

Book now to enjoy a serene stay at Prestige Vernon Lodge and Conference Centre, just a stone's throw away from Performing Arts Centre Vernon & District.

Important information:

Please note only dogs are permitted as pets at this property.

Please note Visa Debit cards or prepaid credit cards are not accepted as a form of payment.

Please note the fitness center is available for guests 19 years of age and older.

A baby playpen is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Location

Guest Reviews

8.3
Based on 1036 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 8.91
S
Steven • couple • us
3
Didn't stay due to smell of mold in room.
Cons:

Room smelled of mold.

2026-10-28 • via Nuitee
F
Fries • couple • ca
5
It was okay but not really worth the money. We wouldnt book there again.
Pros:

Great location. Nice pool area and atrium

Cons:

Restaurant was awful. Hottub was dirty and smelt bad. Room was just ok. Beds were doubles and mattress was not comfortable. Bathroom was tiny. Shower not good at all. Just felt like we were in a cheap motel room.

2026-10-28 • via Nuitee
H
Hilary • couple • ca
5
The front desk apologized but they are not informed about where work will be going on and that is a huge fail.
Pros:

Was clean and the staff were awesome

Cons:

Was woken up at 8:30am by power tools in the unit above us. Was a plumber working in the unit. This was a terrible way to wake up and far too early. Construction work should not start until after 11:00 as that is check out time.

2026-10-21 • via Nuitee
B
Becky • family_with_children • ca
8
2026-10-20 • via Nuitee
E
Elaine • extended_group • ca
10
Um lugar inesquecível, que levarei outros amigos!
Pros:

Adorei tudo, um hotel diferente , bonito e
Recomendo! E voltarei em breve!
Fiz uma viagem com amigos e ficaram encantados!! Muito bem localizado.

Cons:

Só faltou carregadores para de carros elétricos

2026-10-15 • via Nuitee
J
Janine • couple • ca
5
Will not return.
Cons:

Terrible service in the restaurant. No body wash for 2 day stay, only one small bar of soap. Nowhere to take dogs outside.

2026-10-13 • via Nuitee
K
Katherine • couple • ca
10
Great weekend, we will be back.
Pros:

Front staff were friendly, and exceptional; rooms were very comfortable, beds and pillows were comfortable.

Cons:

The room was very hot, I was going to open a window but there were no screens on the windows.

2026-10-13 • via Nuitee
C
Chantal • solo_traveller • nl
7
Fijn hotel, minder fijn zwembad
Pros:

De sfeer is leuk, kamers ruim, omgeving erg fijn!!

Cons:

Het zwembad ziet er op de foto's gezellig uit, maar het is echt oud. Het rook ook erg sterk rond het zwembad.

2026-10-11 • via Nuitee
S
Shaun • couple • ca
10
Totally met our expectations
Pros:

Location was perfect for our visit to Vernon. We did not have breakfast

Cons:

Nothing to add

2026-10-11 • via Nuitee
A
Ashley • family_with_children • ca
9
Beautiful place with top notch pool
Pros:

Would be nice if there was continental breakfast.

Cons:

Was very loud music playing outside of our room late into the night. Possibly the pub?

2026-10-11 • via Nuitee
T
Tracey • couple • ca
8
2026-10-08 • via Nuitee
M
Maureen • solo_traveller • ca
9
Restful
Pros:

Quiet friendly and helpful staff

Cons:

No on site breakfast eatery

2026-09-19 • via Nuitee
B
Bernadette • couple • ca
9
2026-09-19 • via Nuitee
G
Gordon • extended_group • ca
9
Very pleasant one night stopover.
Pros:

Old hotel but decently upgraded. Small but very clean gym with good equipment. Pool area and Cabana restaurant surrounded by well cared for plants and trees, pleasant area to enjoy a meal. Friendly and helpful staff. Dinner in Cabana was very good with an exceptional server, (Enu?) There were 8 of us, all ordering different drinks and meals, with special requests and he went from memory not writing down our orders. Offered seperate bills and all were correct. Very impressed with his memory and in addition he has a pleasant personality with a good sense of humour. He is an asset to the hotel.

2026-09-19 • via Nuitee
T
Tom • couple • ca
9
Have stayed there before and will definitely come back.
Pros:

Breakfast not provided. Had a very nice breakfast at a 10 percent discount. Staff very helpful.

2026-09-19 • via Nuitee
J
Jennifer • couple • ca
8
2026-09-18 • via Nuitee
L
Latsey • solo_traveller • us
3
Lacking the comfort of coffee after 8am
Pros:

The beds were very comfortable

Cons:

Honestly for the price i was quite surprised they didn't serve simple hot water and coffee in the lobby all day. I've stayed at less expensive places and coffee and hot water is available for guests It's a very simple thing to provide and to only have it available until 8am is ridiculous. I also read that You could sit in the Cabana and order food from brixx but apparently that is not true either
The elevator to the ground floor rooms was very small and it felt like you were going into a dungeon. The ceilings were very low and it was hard to move the cart out of the elevator. Our room was okay as we had a little balcony that overlapped the dry Creek. The room was okay but I really think that they need to focus on cleaning the walls, especially in the bathroom and behind their doors.

2026-09-17 • via Nuitee
K
Karen • couple • ca
10
2026-09-17 • via Nuitee
C
Cindy • solo_traveller • ca
10
2026-09-15 • via Nuitee
P
Peyer • solo_traveller • ch
7
Pros:

ZEMTRALE Lage

Cons:

Es war nicht möglich ein Taxi zum Flughafen Kelowna zu organisieren

2026-09-14 • via Nuitee