Novotel Campo Grande

Hotels
•
Novotel
7.6 (437 reviews)
Avenida Mato Grosso, 5555 , Campo Grande , BR
+55 67 2106-5900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Localização boa
Café da manhã ótimo
Cons:
Banheiros precários
Quarto mal limpo

Categories

Cleanliness
6.1
Multiple reviews highlight issues with cleanliness, including dirty bathrooms and unclean rooms.
Service
7.6
Service was frequently criticized, particularly staff attitude and responsiveness.
Location
9.1
The location received positive mentions, being near major attractions.
Room Quality
6.6
Several reviews mention old and poorly maintained rooms, along with issues like broken furniture.
Amenities
8.6
Amenities were seen positively, with mentions of a nice common area and pool.
Value for Money
7.1
Guests felt the prices charged were high for the quality of service and cleanliness provided.
Food and Beverage
8.1
Breakfast quality was noted as good, but lacking variety.
Overall Experience
7.6
General experience was marred by service and cleanliness issues, despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:29

Property Description

Luxurious Amenities
Novotel Campo Grande boasts an outdoor swimming pool, fitness centre, and garden, offering guests the perfect relaxation spot during their stay.

Family-Friendly Features
With a kids' club, children's playground, and billiards, families can enjoy quality time together at the hotel.

Convenient Facilities
From free WiFi and room service to a business centre and bar, Novotel Campo Grande ensures a comfortable and hassle-free experience for all guests.

Experience the ultimate blend of comfort and convenience at Novotel Campo Grande. Book your stay now to enjoy these fantastic amenities!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Up to 2 children until 16 years old can stay free when sharing beds with parents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Bar is closed from 2026-12-31 until 2026-12-31
Swimming pool: Closed from Sun, Dec 27, 2026 until Sat, Jan 2, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGR

Location

Guest Reviews

7.6
Based on 437 reviews
Cleanliness: 6.1
Service: 7.6
Location: 9.1
Room Quality: 6.6
Amenities: 8.6
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7.6
V
VICTOR • couple • br
5
2026-09-19 • via Nuitee
R
Rafael • solo_traveller • br
9
Pros:

Da qualidade do dormitório

Cons:

Não teve

2026-09-14 • via Nuitee
F
Fabiana Aparecida • couple • br
10
Pros:

A localização do hotel é ótima, a equipe nos atendeu muito bem.
Ah, tem também o café da manhã que é uma delicia, com varias opções desde fitness (suco detox, shot matinal, amendoas...) até bacon, ovos, etc... Vale a pena experimentar.

2026-09-14 • via Nuitee
L
LarA • solo_traveller • br
2
A experiência ficou abaixo das expectativas, principalmente considerando o valor cobrado pela hospedagem. As toalhas di
2026-09-14 • via Nuitee
M
Marcia • family_with_children • br
9
Pros:

O silêncio , café da manhã ótimo.

2026-09-14 • via Nuitee
R
Rodrigues • solo_traveller • br
9
Pros:

Facilities

Cons:

Reception. The first thing the receptionist told us: you don't have any reservation! I insisted and then he found it!

2026-09-13 • via Nuitee
L
Ligia Regina • couple • br
10
2026-09-13 • via Nuitee
M
Marcia • extended_group • br
7
2026-09-12 • via Nuitee
P
Pedro Luis Villela • family_with_children • br
7
2026-09-09 • via Nuitee
S
Silvana • family_with_children • br
8
Pros:

Boa localizaçao, cafe da manhã com variedade.

Cons:

Sofá- cama é deconfortável para as crianças, poderia ser cama normal.
Serviço de enxoval pode melhorar, deixar a quantidade certa de toalhas pelo número de hospedes

2026-09-09 • via Nuitee
W
Waylla Juliana • couple • br
10
Maravilhoso
Pros:

Conforto

Cons:

A piscina que estava suja e não deu pra usar

2026-09-06 • via Nuitee
A
Ariane • family_with_children • br
9
2026-08-30 • via Nuitee
P
Pezzo Clivelaro • couple • br
8
2026-08-26 • via Nuitee
F
Fabiano • solo_traveller • br
10
2026-08-25 • via Nuitee
C
Cristiano • solo_traveller • br
8
2026-08-25 • via Nuitee
N
Nádia • solo_traveller • br
10
2026-08-23 • via Nuitee
J
Junior • solo_traveller • br
10
2026-08-20 • via Nuitee
T
TOMIYO • couple • br
10
Tranquilidade
Pros:

Tudo

Cons:

Foi excelente

2026-08-18 • via Nuitee
E
EDUARDO • solo_traveller • br
8
Pros:

Visualização do ambiente

Cons:

Banheiro e de mistura de hóspedes com pessoas fazendo festas e reunião de serviço

2026-08-17 • via Nuitee
E
evandro • solo_traveller • br
8
Pros:

Localização excelente, tranquilo, acomodações boas.

Cons:

Precisa de uma renovação em toalhas de banho e colchões. Café da manhã muito caro. 86 reais cada. Somos em 3. Quase 270 reais para tomar café da manhã é muito.

2026-08-17 • via Nuitee