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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Children's playground
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Dry cleaning
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Breakfast in the room
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Games room
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Billiards
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Lockers
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Swimming pool toys
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Kids' club
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Kids' pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Key card access
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Themed dinner nights
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
Novotel Campo Grande boasts an outdoor swimming pool, fitness centre, and garden, offering guests the perfect relaxation spot during their stay.
Family-Friendly Features
With a kids' club, children's playground, and billiards, families can enjoy quality time together at the hotel.
Convenient Facilities
From free WiFi and room service to a business centre and bar, Novotel Campo Grande ensures a comfortable and hassle-free experience for all guests.
Experience the ultimate blend of comfort and convenience at Novotel Campo Grande. Book your stay now to enjoy these fantastic amenities!
According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
Up to 2 children until 16 years old can stay free when sharing beds with parents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Horário do check-in é muito tarde.
Atendimento, comida
Cama ruim e televisão antiga
LOCALIZAÇÃO E CONFORTO DAS CAMAS
CHECK IN MUITO DEMORADO, UM QUARTO RESERVADO PARA 3 PESSOAS SÓ TINHA UMA TOALHA E UMA COBERTA. E O TEMPO DE ATENDIMENTO DA CAMAREIRA LONGO.
PREÇO DO HOTEL PELO QUE ELE OFERECE ESTÁ COM CUSTO BENEFÍCIO RUIM. TEM HOTEIS MAIS BARATOS E MAIS NOVOS
Amei a equipe da recepção. Área externa verde bem ampla. O serviço do restaurante é muito bom também. A localização do hotel está perto de parques o que é muito bom para quem gosta de atividade ao livre. Recomendo !
Funcionários ótimos
Dos 4 dias que fiquei, tomei banho com água gelada 2 dias
Otimo restaurante, em especial o garçon Alexandre. Ele é atencioso, prestativo, com um atendimento excepcional.
Quarto ok, nada demais.
Equipe mal treinada, ar condicionado barulhento, esqueci uma calça lá e ninguém me atende, ninguém responde mensagem, um absurdo para um hotel com essa bandeiro. Não me hospedo mais lá de jeito nenhum.
Localização do hotel
ambiente muito agradável.
Na booking me deu a opção de entrar as 12:00 mas no balcão da recepção fui informado que apenas as 15:00hs.
Localização
Limpeza, instalação e rouparia desgastada.
Barulho excessivo
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