ANEW Hotel Capital Pretoria

Hotels
8.2 (496 reviews)
390 van der Walt Street/ 390 Lilian Ngoyi Street , Pretoria , za

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
High food quality
Cons:
Issues with hot water
Missing amenities like robes
Air conditioning problems

Categories

Cleanliness
7.44
Overall cleanliness was mentioned positively, but some issues with hot water diminished the sentiment.
Service
8.61
Staff were frequently described as friendly and accommodating, enhancing the service experience.
Location
8.45
The hotel's location was favorable for exploring the area, contributing positively to the overall experience.
Room Quality
7.9
Rooms were spacious and had good amenities, but issues with the air conditioning affected the experience.
Amenities
7.93
The hotel provided necessary amenities, but some guests noted additional items were missing.
Value for Money
8.39
Most guests felt they received good value for their stay, given the location and services.
Food and Beverage
8.44
Food quality received high praise, although some issues were mentioned regarding the service during meals.
Overall Experience
8.41
Several guests reported enjoying their stays, with minor issues that did not greatly detract from their overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:24

Property Description

Luxurious Rooms with Modern Amenities

Indulge in chic and modern rooms at ANEW Hotel Capital Pretoria, each equipped with air conditioning, satellite TV, a safe, and tea-and-coffee-making facilities for your comfort. Enjoy free WiFi throughout the property, ensuring you stay connected during your visit.

Convenient Shuttle Service and Dining Options

Take advantage of the complimentary shuttle service offered between 07h00 to 16h00 from Monday to Friday, making commuting around Pretoria a breeze. After a day of exploring, savor a variety of local and international meals at the hotel's restaurant, complemented by cocktails and beverages for a delightful dining experience.

Relaxation and Accessibility

Unwind by the outdoor swimming pool or take a 45-minute drive to OR Tambo International Airport for your convenience. With free private parking available, your stay at ANEW Hotel Capital Pretoria promises both relaxation and accessibility.

Book your stay now at ANEW Hotel Capital Pretoria for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 496 reviews
Cleanliness: 7.44
Service: 8.61
Location: 8.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
P
Pieterse • solo_traveller • za
8
2026-04-25 • via Nuitee
J
Jabulani • solo_traveller • za
10
Delightful Stay
Pros:

The Cleanliness, Friendly and helpful staff. Proximity to town. Excellent location

Cons:

Nothing

2026-04-22 • via Nuitee
S
Simphiwe • solo_traveller • za
10
Pros:

The hotel staff member was so friendly to us. She assisted us with everything and we ended up signing membership . It was a young short black lady. She is so good at what she does. Keep up ANEW Capital

Cons:

Nothing. I liked everything

2026-04-19 • via Nuitee
V
Vusumuzi Jangtjie Charles • solo_traveller • za
8
QUITE WELCOMING
Pros:

GOOD AND PROMPT SERVICE. FOOD WAS FRESHLY PREPARED

Cons:

COFFEE MACHINES IN ROOMS ARE DIFFICULT TO OPERATE

2026-04-16 • via Nuitee
Z
Zulu • couple • za
8
Staff is honestly very friendly. Made friends with them for sure!
Pros:

Close to the gautrain, free shuttle there and back

Cons:

Breakfast offerings, the yogurt tasted a bit off

2026-04-13 • via Nuitee
K
kwatana • family_with_children • za
8
2026-04-13 • via Nuitee
V
Vhadivhaho • family_with_children • za
1
2026-04-09 • via Nuitee
P
Prosper • solo_traveller • ug
9
Family-like stay with very pleasant staff, particularly Zweli, Magdalene and Ages at reception
Pros:

The breakfast was okay with fairly good choices. The location was good with church and shops nearby.

Cons:

There is nothing I particularly did not like.

2026-04-06 • via Nuitee
T
Tshepiso • solo_traveller • za
8
2026-03-28 • via Nuitee
T
Themba • solo_traveller • za
10
Thank you
Pros:

Staff and facilities

Cons:

I had to cut my stay short

2026-03-23 • via Nuitee
L
Lungile • family_with_children • za
8
Pros:

The room was very clean.

Cons:

Liked the spacious bathroom with walk-in shower.

2026-03-22 • via Nuitee
P
Patrick • family_with_children • za
8
2026-03-20 • via Nuitee
P
Prosper • solo_traveller • ug
8
A hotel with a friendly atmosphere. One feels at home. The hotel is lucky to have such terrific staf
Pros:

The breakfast is fairly good and the staff is very friendly and responsible. The hotel is not far from church and stores.

Cons:

Add a socket in the bathroom to facilitate shaving.

2026-03-17 • via Nuitee
T
Talane • family_with_children • za
8
2026-03-14 • via Nuitee
N
Nyatela • family_with_children • za
9
Pros:

The overall hospitality of the staff, they were all so friendly and eager to help. The food at the restaurant was really great.

Cons:

The elevator was not working and my elderly parent's rooms were on the 1st floor.

2026-03-07 • via Nuitee
M
Mduduzi • couple • za
7
The staff was friendly and the location is good close to most restaurants.
Pros:

There was enough space for parking

Cons:

There was cigarette smelling in our room and we saw cockroach.

2026-03-07 • via Nuitee
K
Karabo • couple • za
10
Pros:

Emily the Manager and Lesego at front desk were super. Thank you for the great hospitality.

2026-03-01 • via Nuitee
R
Righardt • solo_traveller • za
10
Was only there for a morning session. Didn't stay over at the hotel.
Pros:

The lunch was excellent

Cons:

Sound system was not working as it should have. I also find it ridiculous that our company paid for the buffet lunch but staff were not allowed to take any left over food.

2026-02-23 • via Nuitee
M
MMAPASEKA • family_with_children • za
8
2026-02-13 • via Nuitee
M
Mats • family_with_children • se
8
Pros:

Very good staff, excellent breakfast.

2026-01-30 • via Nuitee