Slaley Hall Hotel, Spa & Golf Resort

Hotels
QHotels
8 (131 reviews)
Slaley Hall, Hexham, England, NE47 0BX , Hexham , GB

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Fireplace in lobby
Arcade/game room
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great amenities
Friendly staff
Cons:
Poor restaurant service
Loud noises from the lift
Issues with food quality

Categories

Cleanliness
7.39
Some issues mentioned with mildew in the shower.
Service
7.86
Service in the restaurant was highlighted as slow and disappointing.
Location
8.4
Standard quality for this hotel tier.
Room Quality
8.35
Room was large, clean, and generally comfortable.
Amenities
9.38
Lovely pool/spa area enjoyed by guests.
Value for Money
8.34
Did not mention any specific positives or negatives.
Food and Beverage
6.39
Restaurant service was poor with unsatisfactory food quality.
Overall Experience
7.86
Mixed feelings due to food service issues overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 18:58

Property Description

Discover your ultimate getaway at Slaley Hall Hotel, Spa & Golf Resort, where luxury meets tranquility in the heart of Hexham.

Relaxation & Wellness
Indulge in our full-service spa, offering a range of rejuvenating massages, body treatments, and facials to pamper your senses.

Dining Excellence
Savor exquisite international cuisine at Hadrians Brasserie or enjoy the convenience of 24-hour room service, all while sipping a refreshing cocktail from our poolside bar.

Entertainment & Recreation
Unwind with top-notch amenities including an indoor pool, health club, and an exciting arcade/game room, making it perfect for families and leisure travelers alike.

Experience everything we have to offer—book your stay at Slaley Hall today!

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 131 reviews
Cleanliness: 7.39
Service: 7.86
Location: 8.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 7.86
T
Tony
10
Pros:

Awesome trip!
Previous visits were for business so visiting for leisure this time made a lovely change, and the experience was just what we wanted.

2025-10-06 via Nuitee
C
Claire
8
Pros:

We stayed for two nights and really enjoyed our stay. Clean comfortable rooms in a lovely setting

2025-10-02 via Nuitee
B
Bernadette
10
Relaxing overnight Spa break in beautiful hotel/su
Pros:

We have stayed at Slaley Hall a few times and always enjoyed our time there, it is our 'go to' place for a mini break. The Spa is very relaxing and the treatments/therapists are excellent. The staff on reception, the dining room and bars are all friendly, welcoming and willing to help. Big shout out to Marcus on reception who kindly offered to help get our bags from the car as my husband has mobility problems. Thank You , we will be back :)

2025-10-01 via Nuitee
U
Ulf H
10
Pros:

Good stay but fairly expensive

2025-09-22 via Nuitee
S
Sandra partner
10
Pros:

The spa was lovely had two treatment , felt so relaxed afterwards and the staff was so pleasant and helpful . If I had to pick a fault there was not enough beds around the pool for everybody

2025-09-21 via Nuitee
K
kelly
10
Definitely recommended this hotel
Pros:

Lovely hotel. First time visiting and very impressed.

2025-09-19 via Nuitee
S
Sandra
10
Pros:

Beautiful place to spend time, lots of lovely lounge areas to sit and read or enjoy the views. A number of marked walks in woods and around the two golf courses. The staff were very friendly and helpful. I have only one suggestion that they consider a bookcase with books left by guests.

2025-09-18 via Nuitee
Y
Yvette
2
Won’t be going back
Pros:

Started off very badly as the room was next to a lift. I hate loud noises especially mechanical ones that go on and on. I didn’t sleep well even though we were very tired after 260 mile drive.

2025-09-11 via Nuitee
P
Paul
4
Not had service this bad for a while
Pros:

Extremely let down by restaurant, which overshadowed what was otherwise a lovely stay. The hotel itself is beautiful, with a great pool area, comfortable rooms, and genuinely helpful reception staff who couldn’t be faulted.

Unfortunately, the restaurant was a complete disappointment and left us with a very negative impression of the hotel overall. We sat down for dinner at 7:15 with our daughter, but it took almost 50 minutes just to get our drinks, despite asking multiple times. Even worse, our food didn’t arrive until 9:50—over 2 hours and 45 minutes later. By then, our daughter was absolutely starving. We weren’t the only ones either—the family seated next to us had children who actually fell asleep at the table while waiting.

It was clear that larger groups arriving after us were being prioritised, which was incredibly unfair and unacceptable. To make matters worse, when our daughter’s dessert finally came, the donuts were microwaved, rock hard, and completely inedible.

Overall, the restaurant service was shocking and left a bitter taste, which is such a shame given how good the rest of the hotel is.

2025-09-08 via Nuitee
M
Michael partner
8
Pros:

The room was large & clean. Freeview on tv but no apps available. We had a couple of issues. Service at evening meal wasn't great. The waiter struggled to take the order. Said it was new equipment. If so training before service would have made for a more professional experience. I opted for the lamb rump which tasted as if it had been rolled in flour not cooked out. A very odd taste & texture. Noone came to check if our meals were ok. The manager came to ask if we wanted dessert as he could see we had been waiting a while. The waiter then tried to take our drinks before we had finished. The next morning at breakfast I had to ask 3 different members of staff for a teabag & wait about 15 minutes before I got one. Possibly because they were a little short on staff. The cooked breakfast was ok. I liked that you could order eggs or pancakes. We enjoyed a swim in the pool & made use of the sauna before we left. Our bathroom was a little tired. We had quite a deep bath with the shower over it which may have posed problems for those less mobile. I would've preferred a walk in shower. The room was at the end of the corridor which was quiet however the view was over a flat roof so no scenery to admire unfortunately.

2025-09-01 via Nuitee
D
David partner
8
Pros:

Lovely building pleasant staff

2025-08-28 via Nuitee
F
Frederick partner
8
Pros:

Very slow service in the restaurant, even to the point of not even returning to the table to take a dessert order.
Mildew around shower tray.
Noisy during evening out side room.

2025-08-28 via Nuitee
S
Samantha
10
Fantastic hotel
Pros:

Fantastic night stay on our travels. Swimming pool / spa was lovely, our son had a fab time and we had pockets of relaxing in the sauna, steam room and jacuzzi!
Room was comfortable, quiet and clean. Breakfast was great and all staff were friendly and helpful.
Gutted we do not live closer but will be back whenever we are in the area next!
Wished we had known about the activity centre onsite before our stay - alloutadventures.co.uk as we may have booked our son for the quad biking.
My only negative point is the cocktails are not made fresh but out of a bottle!

2025-08-27 via Nuitee
P
Paul
8
Nice place
Pros:

Very nice place, good rooms and spa.
Breakfast was very good along with the service.
Unfortunately afternoon tea and evening meal was not great.
Afternoon tea looked like a shop brought scone warmed up but so was the cream which came as a puddle and when we asked for some more cream it all ended up being dropped over us, and then issues with the soup so we asked for a refund and got one. The service took forever both lunch and dinner.

We would stay again as such a nice place but we will be sticking to breakfast only.

2025-08-21 via Nuitee
E
Emily
10
Excellent stay for young family.
Pros:

Right from the friendly welcome by Tom, my stay was fantastic. I was travelling myself with 2 young children for a family funeral in the area. All the staff were friendly and very good with the children. They were made to feel very welcome by all the staff. We enjoyed a meal in the evening. Good choice for adults and children. We also all enjoyed the buffet breakfast too.

2025-08-12 via Nuitee
J
John
8
Pros:

Mostly very nice , however my room had what I would describe as two large single beds as opposed to one double. I ceramic did not order a twin room.

2025-08-11 via Nuitee
J
Janet family
10
Pros:

What a fabulous place. Upgraded to a suite for just £20. The bed was huge! The staff were amazing, especially the catering staff. Highly recommend this place

2025-08-09 via Nuitee
I
Ina family
8
Pros:

Beautiful setting with golf course, easy drive to Corbridge. We ate in the restaurant for one night and the food was good

2025-08-05 via Nuitee
V
Verified traveler
6
Pros:

We thought the breakfast was a bit lacking, for example there were no bananas three mornings running. No scrambled eggs at the hot buffet. It had too much of a canteen feel about it.
Dinner for our first night, the menu selection was poor. I asked for a Peroni and the bottle was brought but no glass. Generally we were so disappointed with it we went out for dinner thereafter.
The check-in was very good and helpful.
Our bedroom overlooking the golf course was very good.
No fault to find with the cleanliness. All the staff seemed very helpful.

2025-08-01 via Nuitee
A
AE
10
Pros:

Very friendly staff.
Excellent breakfast
Great location

2025-07-31 via Nuitee