Slaley Hall Hotel, Spa & Golf Resort

Hotels
•
QHotels
8 (131 reviews)
Slaley Hall, Hexham, England, NE47 0BX , Hexham , GB
44-1434-673350

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Fireplace in lobby
Arcade/game room
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great amenities
Friendly staff
Cons:
Poor restaurant service
Loud noises from the lift
Issues with food quality

Categories

Cleanliness
7.39
Some issues mentioned with mildew in the shower.
Service
7.86
Service in the restaurant was highlighted as slow and disappointing.
Location
8.4
Standard quality for this hotel tier.
Room Quality
8.35
Room was large, clean, and generally comfortable.
Amenities
9.38
Lovely pool/spa area enjoyed by guests.
Value for Money
8.34
Did not mention any specific positives or negatives.
Food and Beverage
6.39
Restaurant service was poor with unsatisfactory food quality.
Overall Experience
7.86
Mixed feelings due to food service issues overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 18:58

Property Description

Discover your ultimate getaway at Slaley Hall Hotel, Spa & Golf Resort, where luxury meets tranquility in the heart of Hexham.

Relaxation & Wellness
Indulge in our full-service spa, offering a range of rejuvenating massages, body treatments, and facials to pamper your senses.

Dining Excellence
Savor exquisite international cuisine at Hadrians Brasserie or enjoy the convenience of 24-hour room service, all while sipping a refreshing cocktail from our poolside bar.

Entertainment & Recreation
Unwind with top-notch amenities including an indoor pool, health club, and an exciting arcade/game room, making it perfect for families and leisure travelers alike.

Experience everything we have to offer—book your stay at Slaley Hall today!

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 131 reviews
Cleanliness: 7.39
Service: 7.86
Location: 8.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 7.86
C
Charys • solo_traveller • gb
5
Cons:

No staff at the bar waited 45 mins for a drink . Extra prices for limited service would not return

2026-07-18 • via Nuitee
S
Sharon • couple • gb
7
Really enjoyed the stay
Pros:

How peaceful it is beautiful grounds

Cons:

Only one thing
Scaffolding up outside of the room so no clear view would of liked the heads up on that one

2026-07-17 • via Nuitee
S
Samuel • solo_traveller • gb
9
2026-07-17 • via Nuitee
R
Robert mcc • couple • gb
9
If you want a place to relax or play golf this is the place to come.
Pros:

The breakfast was very good.
The spa staff were exceptionally helpful as I required assistance due to poor eye sight.

Cons:

Very few TV channels and no News channels ie SKY.
The bar meals are over priced.

2026-07-16 • via Nuitee
L
Louise • family_with_children • gb
9
Would love to visit again and use more of the facilities which looked superb.
Pros:

Everything especially the staff and the breakfast.

Cons:

Room was far too hot, spoilt a nights rest for me, my husband and our children - AC never got cool enough.

2026-07-16 • via Nuitee
D
David • solo_traveller • gb
8
2026-07-16 • via Nuitee
L
Lianne • couple • gb
10
2026-07-16 • via Nuitee
G
Grant • family_with_children • gb
7
2026-07-15 • via Nuitee
K
Kevin • solo_traveller • gb
6
Pros:

Breakfast ONLY

Cons:

Front off house attitude

2026-07-15 • via Nuitee
C
Carol • couple • gb
5
Very very disappointing as this was for my husband's significant birthday.
Pros:

Room was comfortable after moving. Food was good.

Cons:

Reception staff were fantastic throughout our stay. There was a situation that I spoke with the Duty Manager (Curtis) I think, regarding the room allocated and cleanliness of it on arrival. We were moved to another room that was cleaner. Duty Manager said he would come back to me but sadly he hasn't, very poor on customer service hence the reason I am writing this. The 19th Bar advertises food served up until 9pm each day but the lady serving behind the bar informed us that "there were no golfers in and the Hotel wasn't busy so they decided to stop serving food at 5.30pm" - certainly didn't feed welcome. On morning of leaving we were left standing at the desk with others for 5 minutes waiting to go in for breakfast whilst the lady supposed to be there was standing chatting to guests on the other side of the dining room. The waiter actually came over and had us seated thankfully.

2026-07-15 • via Nuitee
D
DerekMcD • couple • gb
8
An enjoyable weekend in glorious surroundings
Pros:

We enjoyed our stay with friendly staff and comfortable surroundings. The breakfast, as with most places, was ample and the fresh made scrambled a delight.

Cons:

The steak knives are blunt. Gem lettuce with trout --- NO.

2026-07-14 • via Nuitee
C
Chapman • solo_traveller • gb
3
Pros:

Everything apart from exeptionaly high prices for food even for children was good but the rooms were very disapointing , when we arrived the grounds are fantastic the staff are very helpfull, everwhere exept the rooms ! It was like going back in time to the 1950s, my grandma had better furniture and im 72yrs old,and you had to move tea and coffee and kettle to other side of room as there were no sockets anywhere near the tea tray, we had three grandsons with us in an adjoining room and it was the same in that room, it was a birthday treat for them all, and the look on their faces said it all, when we entered the rooms, we havecstayed in numerous hotels and i must say, this was the most overpriced for the accomadation you recieve, would not return

2026-07-14 • via Nuitee
K
Katherine • solo_traveller • gb
8
Pros:

The location was beautiful, very chilled and relaxed vibe, nice and friendly staff.

Cons:

You couldn't use facilities before checking in, other spa hotels in the area allow this.
You only were allowed robes if you had a treatment.
Busy pool, for a spa break I would have expected less children and more chilled vibe in this area but lots of choices such as steam room, sauna, hot tub, pool.

2026-07-13 • via Nuitee
G
Guy • solo_traveller • gb
8
2026-07-13 • via Nuitee
C
Callum • solo_traveller • gb
9
2026-07-13 • via Nuitee
T
Tim • extended_group • gb
9
2026-07-13 • via Nuitee
E
Ediss • solo_traveller • gb
7
Pros:

The swimming pool was amazing best part about it . Breakfast was lovely . Was clean and tidy hotel .there was 1 young lad in breakfast room was lovely and friendly and young last on reception .

Cons:

Room basic for money . The extra deposit on top which isn't a quick refund. Apart from the 2 young staff mentioned above rest where miserable. Had a nice stay but hotel not what looks like we thought was posh .

2026-07-12 • via Nuitee
B
Ben • couple • gb
4
Disappointing and not as relaxing as hoped.
Pros:

Lovely grounds. Dinner service was great.

Cons:

Very dated internally. I paid for what I believed was a ‘new build’ suite, but it was very 1980’s. The spa was poor with limited relaxation areas, and the service at breakfast was poor. For what it cost, we were very disappointed.

2026-07-12 • via Nuitee
K
Katharyn • solo_traveller • gb
7
Pros:

Lovely communal areas and gardens,, really enjoyed the pool and facilities. Air conditioning in our room was a nice bonus. The breakfast was good, lots of choice and the food was hot and fresh.

Cons:

We had a few niggles with the room which were sorted promptly but should not have needed reporting and our spa treatments were rescheduled several times which is a bit annoying. Overall a nice relaxing stay but a little more attention to detail would be good based on the prices

2026-07-11 • via Nuitee
B
Brian • couple • gb
8
Enjoyable and a base to explore Northumberland
Pros:

The Breakfast was very good with a range of food on offer and dinner was good although the steaks were not available when we ate. The room was comfortable and clean, although the wash basin was extremely slow to drain. I did report.

Cons:

The walks around the hotel were not well marked or looked after.

2026-07-11 • via Nuitee