Slaley Hall Hotel, Spa & Golf Resort

Hotels
QHotels
8 (131 reviews)
Slaley Hall, Hexham, England, NE47 0BX , Hexham , GB

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Fireplace in lobby
Arcade/game room
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great amenities
Friendly staff
Cons:
Poor restaurant service
Loud noises from the lift
Issues with food quality

Categories

Cleanliness
7.39
Some issues mentioned with mildew in the shower.
Service
7.86
Service in the restaurant was highlighted as slow and disappointing.
Location
8.4
Standard quality for this hotel tier.
Room Quality
8.35
Room was large, clean, and generally comfortable.
Amenities
9.38
Lovely pool/spa area enjoyed by guests.
Value for Money
8.34
Did not mention any specific positives or negatives.
Food and Beverage
6.39
Restaurant service was poor with unsatisfactory food quality.
Overall Experience
7.86
Mixed feelings due to food service issues overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 18:58

Property Description

Discover your ultimate getaway at Slaley Hall Hotel, Spa & Golf Resort, where luxury meets tranquility in the heart of Hexham.

Relaxation & Wellness
Indulge in our full-service spa, offering a range of rejuvenating massages, body treatments, and facials to pamper your senses.

Dining Excellence
Savor exquisite international cuisine at Hadrians Brasserie or enjoy the convenience of 24-hour room service, all while sipping a refreshing cocktail from our poolside bar.

Entertainment & Recreation
Unwind with top-notch amenities including an indoor pool, health club, and an exciting arcade/game room, making it perfect for families and leisure travelers alike.

Experience everything we have to offer—book your stay at Slaley Hall today!

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 131 reviews
Cleanliness: 7.39
Service: 7.86
Location: 8.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 7.86
S
Sharon family_with_children gb
8
We had grandchildren with us so the pool was great
Pros:

The grounds and the beautiful pool

Cons:

The meal in the conservatory was terrible so much we complained

2026-06-05 via Nuitee
H
Hazel couple gb
8
Beautiful location, health club spa. Outstanding member of staff Scott / engaging and personable / nothing too m
Pros:

The building was very comfortable and spacious with welcoming rooms / spa was lovely

Cons:

The climb from the carpark

2026-06-05 via Nuitee
J
James solo_traveller gb
3
2026-06-05 via Nuitee
S
StephenJM3557 solo_traveller gb
10
Top class
Pros:

Lovely building, great facilities. Excellent staff.

Cons:

Nothng

2026-06-05 via Nuitee
C
Corinna extended_group gb
8
2026-06-04 via Nuitee
S
stephen couple gb
10
Fantastic
Pros:

Everything

Cons:

Nothing

2026-06-04 via Nuitee
D
Doreen couple gb
6
Ok but would not stay again
Pros:

Breakfast was good.. Was not happy with scaffolding going up at our window on second day as was not told about this when we checked in. Manager did nothing to rectify the situation .

2026-06-04 via Nuitee
D
David couple gb
7
Room was great and clean nothing was a bother. A nice touch topping up the fridge every day.
Pros:

Breakfast, food was very good and varied. The problem we found was the age of the staff who were serving. There seemed to me to be very little training or motivation, there was quite a number of tables waiting to be cleaned. I asked for bread and it wasn’t until the fourth time of asking it arrived. The table next to me wanted poached eggs when they arrived they were cold, so they put them back. In saying all that if you are prepared to wait you will receive. It would not prevent me staying again.

Cons:

We found the menu at night very limited, not an enough choice, most meals came with chips, let’s have baked potatoes and mashed potato. We could not understand why the sandwiches stopped being served at 18.00.

2026-06-03 via Nuitee
B
Brian couple gb
10
2026-06-03 via Nuitee
E
Elaine family_with_children gb
1
Very disappointed, this hotel used to be one of the best.
Pros:

Outdoor areas e.g walks

Cons:

Dirty, the furniture, was old, untidy and marked

2026-06-03 via Nuitee
M
Margot couple gb
2
It was ok but won’t rush back.
Pros:

Dogs should not be allowed in bedrooms, and should be in a dog wing, there was dog poo on hall carpet from our bedroom , not impressed at all. But our bedroom was ok

Cons:

Dogs

2026-06-02 via Nuitee
K
KIERON solo_traveller gb
10
Pros:

Everythingggggggg

Cons:

Nothingggggg

2026-06-01 via Nuitee
D
Donald couple gb
4
We expected a old English Manor House..see your picture.
Pros:

For such an expensive hotel in a non metropolitan location, we would expect waiter service to table. The breakfast buffet was the usual to find in any hotel costing far less per night - for example Ibis Barnsley where we over- sighted on our journey.

Cons:

This is a large hotel and was fully booked. A lot of people vying for food and drinks at breakfast. Dinner has to be pre- booked...if you haven't booked there is a waiting list Good luck with that
This hotel is in beautiful park but remote for alternate dining.

2026-06-01 via Nuitee
S
Sheila couple gb
7
2026-06-01 via Nuitee
E
Emma solo_traveller gb
10
2026-06-01 via Nuitee
W
Willow couple gb
10
2026-06-01 via Nuitee
M
Miroslava solo_traveller gb
7
Pros:

Nice setting, great breakfast

Cons:

No coasters, all tables sticky

2026-05-31 via Nuitee
D
Daniel Arlett couple gb
10
2026-05-31 via Nuitee
C
Catherine family_with_children gb
10
Fantastic family night away. Kids loved the pool, food was beautiful, staff very friendly and helpful. Would definitely
Pros:

Beautiful and a great location.

Cons:

Nothing

2026-05-31 via Nuitee
A
Aurelia solo_traveller gb
10
Pros:

Everything check in staff lovely from the meals to the leasure facilities Everything was just lovely absolutely beautiful

Cons:

Nothing

2026-05-31 via Nuitee